157 Biotech jobs

Position Summary: As a Senior Scientist at Illumina, you will drive innovative product development and on market product enhancements through the application of diverse scientific principles and detail orientated troubleshooting skills. You will be a technical expert within a multi-disciplinary team working to develop new high throughput, market leading products for the Array platform offered by Illumina. You will help to develop and optimize Genotyping, Methylation and Copy Number assays; as well as customer and manufacturing processes to maintain and expand Illumina’s market share in the healthy screening (human and Ag.) and direct to consumer markets.   Job duties include but are not limited to:   Support collection and documentation of voice of customer feedback from key customers and translate these into design inputs to guide scope of work for feasibility studies for new Array based assays. Evaluate feasibility of novel biochemical approaches to solve evolving market needs in the field of healthy screening (human and Ag.) and direct to consumer markets. Communicate quantitative analysis of these results using tools such as risk assessments and Pugh matrices to program leads. Build a fundamental understanding of reagent formulations and relationship between physical characteristics and Array assay performance for Illumina’s current products to enable you to technically lead development of new Assays. Work with and / or lead cross-disciplinary teams to optimize assay reaction conditions, assay automation and reagent manufacturing / QC processes to achieve high levels of stability, robustness, and performance under a controlled product development process. Design, conduct, analyze and troubleshoot series of multi-variant experiments (e.g. DOE) to understand capabilities and define process limits of new assay and automated workflow concepts, to enable them to effectively move into and through product verification efforts. Define scope and write protocols for assay verification based on design inputs and product design / use risk assessments. Support root cause identification, containment and corrective action determination / verification, in response to post launch surveillance observations. Be able to successfully work cross functionally with and / or lead scientists, RA’s, Engineers, Bioinformaticians, SW and commercial personnel with different skills sets and approaches to product design, to implement robust and scalable products. Take a technical leadership role on projects and guide technical areas independently including managing, tracking and making trade-offs on subsystem COGS/budgets. Mentor junior personnel on performance and growth opportunities and provide timely performance-related feedback through project and functional managers Analyze large complex datasets using sound statistical analyze. Write reports and present results and project assessments to Management. All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities   Education and Experience Ph.D. or equivalent in biochemistry, molecular biology, genetics or related field. Minimum of 6 years in commercial product development and sustaining, preferably in the genomic, biotech or medical device industries. Experienced in molecular biology methods for nucleic acid analysis and manipulation including, but not limited to purification, amplification, labeling, hybridization. Experience with fluorescence spectroscopy and knowledge of enzyme kinetic assays: for example, kcat/Km studies, stopped-flow, rapid quench or fluorescence reporter assays (FRET, anisotropy etc.) preferred Demonstrated ability to understand and define customer need (both internally and externally) and implement biomolecular solutions that meet their need in terms of data quality, scalability and cost effectiveness. Proven ability to think innovatively toward solving market and operational needs effectively, robustly and efficiently. Proven track record in rational / hypothesis based experimental design, process and or workflow implementation, troubleshooting, and data analysis within the space of new product development and on market product improvement. Experience with risk analysis tools to ensure robust product design Experience with transfer of new products to manufacturing and/or QC. Demonstrated use of liquid handling robots to automate assay for high throughput applications Experience in authoring and executing product design verification and validation reports for new assays and workflows, including exposure to documentation control system use such as SAP or Agile Strong experience in the use of DoE / Statistical modelling methods & software packages such as JMP, Minitab, R or similar Experience with various data analysis tools for arrays and or next-generation sequencing analysis highly desirable. Knowledge of critical parameter analysis, 6-sigma and root cause analysis tools such as 8D highly valued Character strengths include being analytical, detail-oriented, organized, taking initiative, being self-motivated and able to produce results to a deadline. Collaborative, an open and self-aware team player; able to able to rapidly integrate into leadership roles in cross functional teams to drive their progress towards aggressive technical goals. Evidence of being a highly effective mentor to drive scientific growth of team members required Excellent verbal/written communication and interpersonal skills. Familiarity with concepts of quality and process control  including exposure to ISO 13485 and / or track record of developing of clinical diagnostics or companion diagnostics a plus       Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you have a disability or special need that requires accommodation, please contact us at applications@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

As a Scientist at Illumina in Core Consumables Product Development you will work in a dynamic, team-oriented environment committed to supporting development of new analysis tools used in the leading edge of genomics research. You will work with multi-disciplinary teams to lead design changes and robustness improvements for reagents and consumables in all on-market sequencing platforms, as well as support the development of new capabilities in platforms in the development pipeline. You will work on optimization of assay biochemistry, establishment of new processes, as well as participation in planning and reporting of progress to senior management. Responsibilities: Develop new capabilities for pre-launch and on-market sequencing platforms in a fast-paced, high-tech product development environment. Identify, evaluate, plan, and optimize research ideas leading to robust new assays and chemistries for next generation sequencing based on Illumina’s proprietary technologies Provide technical and subject matter expertise in support of resolution of on-market issues for assays and reagents Explore new technologies and identify creative solutions to overcome current limitations for on-market products Identify new opportunities for on-market products using the company’s core technologies Design, implement, analyze and present experiments to demonstrate feasibility of new methods or processes Optimize assay conditions to achieve commercial levels of stability, robustness, and performance Be both a strong individual contributor as well as a collaborative team member.  Conduct clear and concise communication with colleagues and supervisors through oral updates, written reports and technical meetings Required Skills & Experience: PhD in Biochemistry, Analytical Chemistry, Molecular Biology, or related field, or Masters degree with equivalent industrial experience At least 3 years’ industrial experience in product development Knowledge of technology development in a fast paced biotech environment Detail oriented with excellent laboratory, experimental, computational skills Technically sound; show potential for technical proficiency and scientific creativity Sound understanding of the latest genomics technologies, methodologies, and practices across the industry Strong data analysis skills, ability to interpret and draw conclusions from vast amounts of data Familiar with preparation and analytical methods associated with sequencing library creation Demonstrated investigative and troubleshooting skills   Preferred Skills & Experience: Experience in protein biochemistry, enzyme kinetics and activity assay development, or small molecule characterization Experience with next-generation sequencing, preferably with Illumina products Experienced collaborator in large cross-functional teams Product development experience, including assay optimization, reagent development, integration and testing, transfer to production and documentation Experience with design of experiment (DOE) methodologies and statistical analysis methods for large dataset analysis (i.e., JMP, etc.) Experience supporting design change for on-market products   EOE/Minorities/Females/Vet/Disability       Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you have a disability or special need that requires accommodation, please contact us at applications@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Position Summary:   The Field Applications Scientist 2 position is responsible for enabling customer success within their territory. The successful applicant will be part of an award-winning customer support team that leads the industry in customer satisfaction. The Field Applications Scientist 2 partners with customers to provide technical training, troubleshooting, and complaint resolution. This position serves as a scientific consultant during pre- and post-sales activities and will collaborate with broader commercial team to maximize sales growth and customer satisfaction.   This role requires troubleshooting, communication, time management, situational awareness, poise under pressure, and collaboration. You will be expected to build and maintain strong relationships across territory Service and Support teams, Marketing, Sales, Customer Service, and Quality organizations.   Responsibilities:   Coordinate new installations, including facility inspections, instrument validation, and customer training. Demonstrated understanding of commonly-used Genotyping data analysis software applications and Bioinformatics tools and programs helpful. Capacity to interact with principal investigator-level scientists as well as bioinformaticians and laboratory personnel. Troubleshooting issues related to user's technical skills, biochemistry/assay design, experimental design, software and instruments. Interprets customer needs and identifies if the responsibility for a problem resolution falls to sales personnel, engineering, or other company personnel. Develop and maintain positive relationships with customers in assigned territory. Providing strategic and competitive customer feedback to Marketing and product development teams.   Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.   Requirements:   2+ years lab experience in molecular biology or genetics Outstanding problem solving and interpersonal skills. Strong written and verbal communication and training skills. Clear vision of and commitment to providing outstanding customer service. Experience working in a clinical environment Proficiency with common molecular biology bench techniques Must be willing to travel up to 80%   All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.       Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you have a disability or special need that requires accommodation, please contact us at applications@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Responsibilities: Experiences in organic synthetic chemistry, multiple step organic synthesis, purification, experiences in nucleic acid, oligonucleotides synthesis and bioconjugation is preferred. Experiences in analytical chemistry in general, HPLC, LCMS, developing analytical testing methods for oligonucleotides, nucleic acids and fluorescent dyes, clinical product analysis experience strongly preferred, analytical testing method validation and transfer experience strongly preferred but not required. Experience in Next Generation Sequencing technologies is advantageous but not required. Ability to collaborate with other scientists on development of novel analytical QC methods for use in Reagent Manufacturing. Provide technical leadership to support product and process development (including design, development, analysis, troubleshooting, e.t.c.). Plan and execute laboratory research in the area of Organic and Analytical Chemistries. Engage in collaborative research, work routinely with cross-functional teams. All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.   Demonstrated experience and capability in organic synthetic chemistry with trackable records, experience in oligo synthesis and analysis preferred but not required.   Demonstrated capability to develop QC analytical methods for liquid reagents used in complex biological assays. Expertise with at least several of the following techniques: HPLC, SEC, LC-MS, CE, MALDI-TOF. Experience in a Regulated and/or GMP environment is a plus Ability to effectively multi-task and prioritize activities Excellent verbal/written communication skills Expertise with next-generation sequencing platforms a plus Experience with databases a plus   Education : Ph.D. in Organic Synthetic chemistry, or chemistry in general, or Biochemistry with 1+ years’ experience, Master with 4-5 years experience, BS with 6+ years experience. Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.     Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you have a disability or special need that requires accommodation, please contact us at applications@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

The Population and Clinical Informatics group at Illumina is seeking a talented computational scientist to work on developing tools that will transform population-scale sequencing data into novel clinical insights and help improve patient care. Our group is involved in a broad range of projects from the implementation of novel sequence aligners and variant callers to developing custom pipelines for genotyping complex variants in thousands of samples. The work will involve close collaboration with other bioinformaticians at Illumina and external academic laboratories. Your responsibilities may include:   Work with short and long read technologies to develop novel variant calling methods for difficult and medically important parts of the genome Analyze population-scale sequencing data to benchmark and improve variant callers Apply population genetics theory to large sample cohorts to develop novel methods of assessing data quality Collaborate with Illumina’s clinical laboratory on solving undiagnosed disease cases   Required Skills & Experience Ph.D. in bioinformatics, statistics, computer science, genetics or related field of study Strong understanding of standard statistical methods Experience analyzing next-generation sequencing data Proficiency  in C++, Python, C#, or Java Exceptional ability to present methods to the research community via publications and conference presentations     Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you have a disability or special need that requires accommodation, please contact us at applications@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Responsibilities: Perform routine and non-routine analytical biochemical and molecular biology assays to support release, characterization and stability testing of raw materials, production intermediates and final goods Follow established protocols and SOP’s to test raw material and components for QC acceptability Perform daily assignments following written procedures and SOP’s Ability to troubleshoot instrument problems when necessary Conducting visual and measurement tests; rejecting and returning unacceptable materials Approves in-process production by confirming specifications; communication required adjustments to supervisor and generating NCR’s and Change Orders when necessary Handles incoming inspection in a timely manner which includes but not limited to sample analysis, batch record review, historical trend reviews, and official documentation findings Careful documentation of lab procedures Ability to follow written procedures Flexibility with schedule may be required Preparation, daily maintenance, and use of next-generation sequencing instruments and equipment   Requirements: Self-starter, strong work ethic, strong organizational skills, strong communication skills, critical thinking, attention to detail and accuracy, the ability to work independently and in a team environment, are essential Requires a basic knowledge of and application of principles, theories and practices of the chemist profession Requires basic communication skills.  Periodic contacts with other departments or individuals outside of the organization that requires giving or obtaining routine information related work being done Flexible: able to respond quickly to shifting priorities and meet deadlines Basic molecular biology laboratory skills such as pipetting, PCR, gel electrophoresis, etc. required. Experience with DNA or RNA sample preparation, sequencing, qPCR, robotics and/or Illumina technology is a plus Experience and familiarity with instrumentation a plus Ability to understand and follow work instructions and perform molecular biology assays with minimal guidance after initial training Proficiency with Microsoft Office tools (Excel, Word, and PowerPoint) Knowledge of GMP documentation, required Demonstrated attention to details and accuracy, required   Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position.  Changes to individual responsibilities may occur due to business needs.     Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you have a disability or special need that requires accommodation, please contact us at applications@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Responsibilities: Perform routine and non-routine analytical biochemical and molecular biology assays to support release, characterization and stability testing of raw materials, production intermediates and final goods Follow established protocols and SOP’s to test raw material and components for QC acceptability Perform daily assignments following written procedures and SOP’s Ability to troubleshoot instrument problems when necessary Conducting visual and measurement tests; rejecting and returning unacceptable materials Approves in-process production by confirming specifications; communication required adjustments to supervisor and generating NCR’s and Change Orders when necessary Handles incoming inspection in a timely manner which includes but not limited to sample analysis, batch record review, historical trend reviews, and official documentation findings Careful documentation of lab procedures Ability to follow written procedures Flexibility with schedule may be required Preparation, daily maintenance, and use of next-generation sequencing instruments and equipment   Requirements: Self-starter, strong work ethic, strong organizational skills, strong communication skills, critical thinking, attention to detail and accuracy, the ability to work independently and in a team environment, are essential Requires a basic knowledge of and application of principles, theories and practices of the chemist profession Requires basic communication skills.  Periodic contacts with other departments or individuals outside of the organization that requires giving or obtaining routine information related work being done Flexible: able to respond quickly to shifting priorities and meet deadlines Basic molecular biology laboratory skills such as pipetting, PCR, gel electrophoresis, etc. required. Experience with DNA or RNA sample preparation, sequencing, qPCR, robotics and/or Illumina technology is a plus Experience and familiarity with instrumentation a plus Ability to understand and follow work instructions and perform molecular biology assays with minimal guidance after initial training Proficiency with Microsoft Office tools (Excel, Word, and PowerPoint) Knowledge of GMP documentation, required Demonstrated attention to details and accuracy, required   Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position.  Changes to individual responsibilities may occur due to business needs.     Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you have a disability or special need that requires accommodation, please contact us at applications@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Responsibilities: Perform routine and non-routine analytical biochemical and molecular biology assays to support release, characterization and stability testing of raw materials, production intermediates and final goods Follow established protocols and SOP’s to test raw material and components for QC acceptability Perform daily assignments following written procedures and SOP’s Ability to troubleshoot instrument problems when necessary Conducting visual and measurement tests; rejecting and returning unacceptable materials Approves in-process production by confirming specifications; communication required adjustments to supervisor and generating NCR’s and Change Orders when necessary Handles incoming inspection in a timely manner which includes but not limited to sample analysis, batch record review, historical trend reviews, and official documentation findings Careful documentation of lab procedures Ability to follow written procedures Flexibility with schedule may be required Preparation, daily maintenance, and use of next-generation sequencing instruments and equipment   Requirements: Self-starter, strong work ethic, strong organizational skills, strong communication skills, critical thinking, attention to detail and accuracy, the ability to work independently and in a team environment, are essential Requires a basic knowledge of and application of principles, theories and practices of the chemist profession Requires basic communication skills.  Periodic contacts with other departments or individuals outside of the organization that requires giving or obtaining routine information related work being done Flexible: able to respond quickly to shifting priorities and meet deadlines Basic molecular biology laboratory skills such as pipetting, PCR, gel electrophoresis, etc. required. Experience with DNA or RNA sample preparation, sequencing, qPCR, robotics and/or Illumina technology is a plus Experience and familiarity with instrumentation a plus Ability to understand and follow work instructions and perform molecular biology assays with minimal guidance after initial training Proficiency with Microsoft Office tools (Excel, Word, and PowerPoint) Knowledge of GMP documentation, required Demonstrated attention to details and accuracy, required   Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position.  Changes to individual responsibilities may occur due to business needs.     Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you have a disability or special need that requires accommodation, please contact us at applications@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Responsibilities: Perform routine and non-routine analytical biochemical and molecular biology assays to support release, characterization and stability testing of raw materials, production intermediates and final goods Follow established protocols and SOP’s to test raw material and components for QC acceptability Perform daily assignments following written procedures and SOP’s Ability to troubleshoot instrument problems when necessary Conducting visual and measurement tests; rejecting and returning unacceptable materials Approves in-process production by confirming specifications; communication required adjustments to supervisor and generating NCR’s and Change Orders when necessary Handles incoming inspection in a timely manner which includes but not limited to sample analysis, batch record review, historical trend reviews, and official documentation findings Careful documentation of lab procedures Ability to follow written procedures Flexibility with schedule may be required Preparation, daily maintenance, and use of next-generation sequencing instruments and equipment   Requirements: Self-starter, strong work ethic, strong organizational skills, strong communication skills, critical thinking, attention to detail and accuracy, the ability to work independently and in a team environment, are essential Requires a basic knowledge of and application of principles, theories and practices of the chemist profession Requires basic communication skills.  Periodic contacts with other departments or individuals outside of the organization that requires giving or obtaining routine information related work being done Flexible: able to respond quickly to shifting priorities and meet deadlines Basic molecular biology laboratory skills such as pipetting, PCR, gel electrophoresis, etc. required. Experience with DNA or RNA sample preparation, sequencing, qPCR, robotics and/or Illumina technology is a plus Experience and familiarity with instrumentation a plus Ability to understand and follow work instructions and perform molecular biology assays with minimal guidance after initial training Proficiency with Microsoft Office tools (Excel, Word, and PowerPoint) Knowledge of GMP documentation, required Demonstrated attention to details and accuracy, required   Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position.  Changes to individual responsibilities may occur due to business needs.     Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you have a disability or special need that requires accommodation, please contact us at applications@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

We are looking for an Associate Scientist 1 with experience in chemistry, polymer chemistry, polymer characterization and/or Materials Science to join the Chemistry and Materials group within Consumables Development Department.  As a successful candidate you will work in a dynamic, team-oriented environment to create genomic analysis consumable devices that enable leading-edge medical research. You will be a key contributor within integrated and multidisciplinary teams developing new, and improving existing nucleic acid sequencing and sample preparation technology platforms. Experience in a least one of these areas desired: polymer characterization, polymer chemistry, surface modification, functional materials, bio-material development, and/or the analytical techniques associated with these areas.   Responsibilities: Assist in the development of new and existing materials and deposition methods for Illumina’s sequencing and sample preparation platforms. Explore new reaction methodologies to expand the Illumina portfolio of sequencing and sample prep chemical transformations and isolation techniques. Learn and apply development techniques such as critical parameter management and design of experiments methodology. Modify surfaces and/or particles toward making functional materials at the biochemistry, chemistry, and/or physics interface. Work collaboratively with chemists, biochemists, engineers, and bioinformaticians developing new components for DNA analysis platforms.  Present clear and concise written and oral communications to colleagues and supervisors, lead and/or participate in technical meetings, and provide recommendations based on technical results. All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.   Preferred Educational Background: The ideal candidate will have a B.A/B.Sc. in Chemistry, Biochemistry or Material Sciences with 3-5 years of laboratory experience. Core curriculum experience in Chemistry, Polymer Chemistry, Organic Chemistry, Materials Science or Biochemistry.   Preferred Experiential Background: In addition, candidates will have performed many (but not necessarily all) of the following: Ability to work independently as well as in a team-oriented setting. Expertise in characterization of materials using some of the following techniques: SEC, DSC, TGA, FTIR, Rheology, or other polymer characterization techniques. Expertise in oligo and small molecule analysis UV-Vis, MS, NMR, and HPLC.   Experience working with polymer hydrogels, plastics, or soft materials is highly desired. Demonstrated experience solving challenging, interdisciplinary problems at the interface of biology, chemistry and materials science Demonstrated knowledge in understanding polymer properties and function.  Experience in performing polymer chemistry or organic chemistry reactions. This could include methods for bioconjugation, and cross functionalization of materials desired. Experience in polymer thermosets and thermoplastic design.  Experience in polymer processing, injection molding, and polymer interfaces.      Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you have a disability or special need that requires accommodation, please contact us at applications@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

About us: At Illumina, we apply innovative technologies for studying genetic variation and function, making studies possible that were not even imaginable just a few years ago. These revolutionary tools for DNA, RNA, and protein analysis are enabling rapid advances in disease research, drug development, and the development of molecular tests in the clinic. The Materials Science group is at the forefront of all these advancements and is the driving force behind the innovation pipeline for all Illumina consumables and platforms.   About you: As a Research Associate/Associate Scientist in Materials Science at Illumina you will work in a dynamic, team-oriented environment and you will play a key role in creating the next generation of genomic tools. You will be a key contributor to multidisciplinary teams developing and improving leading-edge technology platforms. You will plan, initiate, and execute scientific research and define development strategies in collaboration with the research staff and through individual studies.     Tasks and Responsibilities:  Plan and execute experimental work independently and under the general direction of a scientific supervisor, as needed; Utilize a wide array of sequencing platforms,  analytical tools and instrumentations; Gather and analyze large, complex data set and report recommendations based on results and interpretation; Assess information to ensure data sufficiency and completeness of results; Help write experimental protocols, summaries and reports; Use a variety of software packages for data interpretation and reporting, such as MS Excel, Powerpoint, JMP, R and other Illumina proprietary software; Prepare and deliver technical presentations to teams in both formal and informal settings; Associate Scientist position also requires the ability to execute complex experimental plans independently combined with a demoinstrated track record of technical creativity.     Education and required experience: BS in Chemistry, Bioengineering, Nanotechnology, Molecular Biology, or related disciplines; For the Associate Scientist position, a Master in a related field or a minimum of 3 years industry experience is required; Highly skilled in one or preferably more of the following fields: chemical synthesis, bioconjugation chemistry, analytical chemistry, surface modification, microfluidics, microfabrication, nanotechnology, advanced materials, biomolecule or macromolecule characterization, molecular biology techniques, coding, statistics; Highly proficient in multiple laboratory techniques and practices; Excellent organizational and learning skills; Cheerful, positive individual thriving in a multi-disciplinary, fast-paced environment; Proficient in MS Office and other analysis programs (JMP, R, Image J); Excellent written and oral communication skills; Ability to work independently as well as in a team setting     Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you have a disability or special need that requires accommodation, please contact us at applications@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Position Summary:   Do you enjoy helping people learn and understand complex techniques? Do you want to move away from bench work yet still use your technical troubleshooting skills? As an in-house Technical Applications Scientist of Illumina products and applications, you will provide technical advice and troubleshooting assistance focusing on experimental design, sequencing library assay support and troubleshooting. As a key member of the AMR Service and Support Team you will also assist in the development and improvement of key commercial processes to ensure that Illumina provides its customers with world class technical support. Flexible work schedule in early morning is desirable. Illumina is growing rapidly and offers excellent opportunities for career development.   Responsibilities : Professionally and efficiently answer, evaluate, and prioritize incoming phone, email, and in person requests for assistance from customers Provide technical guidance regarding Illumina's products to existing and prospective customers. Assist customers with the design and selection of assays/probes for custom products by utilizing in-house resources, and public and private databases. Provide customer feedback to marketing and product development teams. Develop, write and publish technical documentation and training materials to educate external and internal customers. Ensure key performance metrics, including customer response time, issue resolution time, and departmental efficiency, are met or exceeded. Promptness and courteousness are musts.   All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require additional task and responsibilities.   Education : Ph.D., M.S, or B.S. with plus 3 years relevant lab experience in molecular biology, genetics or related field Familiarity with molecular biology protocols such as PCR and DNA quantification techniques are required.   Requirements: Demonstrated training or teaching experience Excellent written and verbal communication a must Customer support experience highly desirable. Excellent analytical, problem solving, and interpersonal skills required Demonstrated ability to perform well working in teams Bilingual a plus. Willing to travel up to 10%     Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you have a disability or special need that requires accommodation, please contact us at applications@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Position Summary and Responsibilities:   The Leader, Product Development Training and Development will be responsible for developing a world-class training program for the Core Product Development (CPD) department at Illumina. This role will manage processes and infrastructure to facilitate effective competency-based product development training programs and coordinate the CPD team’s training programs with other corporate training organizations for consistency. This position will develop systems and processes to effectively evaluate training objectives, collaborate with subject matter experts to develop and deliver curricula, implement assessment programs to ensure programs are effective and relevant, provides effective means to track CPD training compliance, and develop an integrated training plan for the major job functions within the CPD organization to ensure business goals are met.   Listed responsibilities are an essential, but not exhaustive, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.   Requirements:   Experience providing technical training to Product Development employees, preferably in biotech, pharmaceutical, medical devices, or similar industry A proven ability to coach and train employees and managers in a tactful, diplomatic and constructive way and to influence people at all levels of the organization Excellent written and verbal communication and presentation skills Project and personnel management skills with demonstrated ability to organize projects, coordinate resources and successfully execute Experience implementing and using distance-learning systems Experience with Instructional Design, Curriculum design strongly desired Experience in an engineering role in a Life Science company desirable All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.   Experience/Education:   Requires Bachelor's degree or equivalent, may require an advanced degree (Master's), in applicable field or equivalent. Typically has 15+ years industry experience including developing and leading training functions supporting product development. Broad knowledge of product development processes, with emphasis in biotech, medical devices, genomics, or similar industries.     Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you have a disability or special need that requires accommodation, please contact us at applications@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Job Description Responsibilities: Perform routine and non-routine analytical biochemical and molecular biology assays to support release, characterization and stability testing of raw materials, production intermediates and final goods Follow established protocols and SOP’s to test raw material and components for QC acceptability Perform daily assignments following written procedures and SOP’s Ability to troubleshoot instrument problems when necessary Conducting visual and measurement tests; rejecting and returning unacceptable materials Approves in-process production by confirming specifications; communication required adjustments to supervisor and generating NCR’s and Change Orders when necessary Handles incoming inspection in a timely manner which includes but not limited to sample analysis, batch record review, historical trend reviews, and official documentation findings Careful documentation of lab procedures Ability to follow written procedures Flexibility with schedule may be required Preparation, daily maintenance, and use of next-generation sequencing instruments and equipment   Requirements: Self-starter, strong work ethic, strong organizational skills, strong communication skills, critical thinking, attention to detail and accuracy, the ability to work independently and in a team environment, are essential Requires a basic knowledge of and application of principles, theories and practices of the chemist profession Requires basic communication skills.  Periodic contacts with other departments or individuals outside of the organization that requires giving or obtaining routine information related work being done Flexible: able to respond quickly to shifting priorities and meet deadlines Basic molecular biology laboratory skills such as pipetting, PCR, gel electrophoresis, etc. required. Experience with DNA or RNA sample preparation, sequencing, qPCR, robotics and/or Illumina technology is a plus Experience and familiarity with instrumentation a plus Ability to understand and follow work instructions and perform molecular biology assays with minimal guidance after initial training Proficiency with Microsoft Office tools (Excel, Word, and PowerPoint) Knowledge of GMP documentation, required Demonstrated attention to details and accuracy, required   Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position.  Changes to individual responsibilities may occur due to business needs.     Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you have a disability or special need that requires accommodation, please contact us at applications@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

US - Massachusetts - Remote US - New York - Remote US - North Carolina - Remote US - California - San Diego US - California - Northern - Remote US - New Jersey - Remote   Position Summary:   The Senior/Staff Clinical Operations Field Applications Scientist position is responsible for all aspects of clinical trial support, clinical product launch support, product implementation support, clinical customer success, and will be expected to provide second-level support to the front-line colleagues in the entire AMR regions. The successful applicant will be part of an award-winning customer support team that leads the industry in customer satisfaction. The Clinical Field Applications Scientist partners with internal and external customers to provide training, troubleshooting, and complaint resolution. This position serves as a scientific expert consultant during pre- and post-sales activities and will collaborate with broader commercial team to develop tools and resources that maximize sales growth and customer satisfaction.   This role requires subject matter expert-level troubleshooting, capability to function as an overlay, coaching, communication, time management, situational awareness, poise under pressure, project management, and collaboration. You will be expected to build and maintain strong relationships across district Service and Support teams, Commercial Leadership, S&S Managers, Regional Product Support, Marketing, Sales, Customer Service, Customer Solution, Product Development (Assay, Systems, and Software), Clinical Affairs, Business Development, Alliances, Planning, Manufacturing, Regulatory Affairs, and Quality Assurance organizations.   Responsibilities: Manage, coordinate, and/or support complex, large-scale clinical customer installations, including facility inspections and instrument validation. Consult on complex clinical customer lab and experimental design, workflow best practices, process related best practices, and data storage and analysis. Conduct and/or manage on-site customer trainings across Illumina’s Clinical/Dx/IVD portfolio of products including Next-Generation Sequencing, library preparation, bioinformatics, consumables, and related products, as well as specialty applications.  Serve as a mentor for less experienced colleagues. Consults broad knowledge of current regulatory guidelines and compliance requirements for RUO, LDT, and IVD products. Serve as a second-level subject matter expert to resolve customer complaints related to biochemistry, assay or experimental design, software, instruments, or user's technical skill. Help manage customer elevations, demonstrations on special projects/early adopter or access opportunities, and consult with appropriate internal resources as necessary to maximize customer uptime and minimize customer effort. Evaluate risk of essential technical product updates and notifications and provide guidance to sub-regional field teams so that they may appropriately plan for and communicate changes to external customers and Sales counterparts to drive customer success. Partner with other functional roles and teammates under the Illumina team selling model that includes various specialist roles, (key) account managers, district sales managers, and Inside Sales to develop and execute strategic plans for winning new business and expanding current customer growth and success through consulting, presentations, workshops, demonstrations, and seminars. Responsible for clinical customer relationship management, understanding customer goals, setting appropriate product and performance expectations, and utilizes intelligence regarding competitive intel to remove barriers and identify new sales opportunities. Consults on clinical product launches, product updates, and clinical trials as needed. Broad knowledge of competitor activities and innovations within the marketplace and ability to incorporate market trends into strategy development. Participate in key and/or strategic clinical account(s) support, and solicit competitive customer feedback to share with Sales, Marketing, and product development teams. Lead departmental project teams, create/support AMR Clinical strategies and drive activities to address support needs. Ensure project goals are aligned with business/departmental objectives and work collaboratively to drive successful execution of project plans and track, manage, and communicate progress to team and stakeholders. Serve as a mentor to junior members of the team; help coach and onboard new employees. Ability to manage high-priority projects and responsibilities to drive overall departmental goals. Represent the company professionally, ethically, and morally at all times.   Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.   Requirements: 7+ years biotech experience preferred. Experience working in a Medical Device organization and with regulated (FDA approved, as well as LDT) products—such as Oncology or RGH— as an FAS/Overlay function preferred. Strong knowledge of genomics, sequencing applications, and methods that apply to Illumina technology. Prior field experience supporting customers in a highly technical field required. Demonstrated understanding of commonly-used Genotyping data analysis software applications and Bioinformatics tools and programs required. Proficient with general lab best practices and common Molecular Biology techniques. Experience with lab or liquid handling automation preferred. Demonstrated ability to work directly with clinicians or physicians as well as laboratory personnel in a support, consulting, or related role is required. Experienced/qualified in supporting clinical customers as an FAS, demonstrated understanding of regulatory environments such as CAP, CLIA, FDA, ICH, HIPAA, Safe-Harbor, ACGS, or other ISO regulation and guidelines is preferred. Experience with precision medicine, clinical reporting, or companion diagnostics is preferred. Proven ability to resolve complex customer issues while maintaining positive customer relations. Exceptional written and verbal communication and excellent presentation and training skills. Ability to operate as an independent contributor and as a cooperative member of a team. Project management experience is a must—prepare/set metrics, manage timelines/milestone deliverables, and proactively identify/manage potential risks and issues by recommending solutions to management/key stakeholders. Clear vision of and commitment to providing outstanding customer service. Ability to successfully operate in a fast paced, rapidly changing environment. Capacity to maintain composure in stressful situations. Must be willing to travel up to 50%.    All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities   Experience/Education: Typically requires a Master’s degree in Biochemistry, Molecular Biology, Genetics, or related field and 7+ years of experience; or a PhD and 5+ years of experience; or equivalent work experience.     Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you have a disability or special need that requires accommodation, please contact us at applications@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf  

This is a unique opportunity to join a talented team of scientists at the frontiers of innovation in sequencing. As a Staff Scientist in the Platform Consumables Development group you will work in a dynamic, team-oriented environment developing and optimizing Illumina’s core sequencing biochemistry. This position will require working as a part of multidisciplinary team to develop high quality, robust consumables for sequencing platforms offered by Illumina. The position requires an experienced technical team leader that is able to take a project from concept through commercialization. It is essential that the candidate have a track record of working collaboratively on projects in a matrix organization. Job responsibilities include but are not limited to:  Lead technical development efforts to commercialize new chemistry or improve existing chemistry on Illumina’s DNA sequencing platforms. Design and optimize reagent formulations to achieve commercial levels of stability, robustness and performance. In collaboration with multi-disciplinary teams, design, develop and launch best-in-class products in a fast-paced product development environment. Manage goals within defined target timeframes and make decisions regarding the goals and progress of project / functional teams. Provide technical leadership in the transfer of new processes and products to manufacturing. Use expertise and systematic problem-solving methods to troubleshoot and solve complex development issues. Independently analyze large complex datasets to drive informed decisions. Responsible for the management and professional development of a small team of research associates and scientists. Build successful working relationships across different sites and functional areas. Be a strong scientific individual contributor and collaborative team member. Writing and presenting reports and project assessments to Senior Management.   Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.   Education PhD in Chemistry, Biochemistry, Biophysics or related discipline   Required Skills & Experience: 10+ years’ industry experience, preferably in product development with emphasis on consumables Experience leading or serving on cross functional development teams with proven record of successfully commercializing new products Experienced in product development processes; from requirements definition, analysis, architecture, design, integration, verification/validation, and manufacturing. Proven ability to drive one or more large projects, at the level of a chemical or biochemical subsystem of functional architecture Strong background in biochemistry and enzymology with experience in nucleic acid analysis and manipulation including purification, amplification, labeling, conjugation, hybridization, etc. Experience with design of experiment (DOE) methodologies, critical parameter management and advanced statistical methods for large data set analysis (i.e., JMP, etc.) Experience developing functional enzyme assays preferably for DNA and/or RNA processing enzymes. Experience in successful management of teams, including managing and developing multiple direct reports Ability to translate corporate goals into executable plans understanding technical risks, mitigations and alternatives. Expert level of technical proficiency, scientific creativity, initiative, independent thought, and collaborative ability. Excellent laboratory, organizational, trouble-shooting and analytical skills  Highly collaborative, self-motivated, team player with excellent communication skills both verbal and written.   Preferred Skills & Experience Use of biophysical methods in the areas of protein and formulation characterization: HPLC, FPLC, LC-MS, ESI & MALDI MS, SPR, ITC, DLS, AUC, CD spectroscopy, as well as common molecular biology techniques. Knowledge of enzyme kinetics and kinetic assays: kcat/KM studies, stopped-flow, rapid quench and fluorescence reporter assays (FRET, anisotropy etc.) Statistical analysis of large complex data sets using JMP, Minitab, R or similar. Familiarity with concepts of quality and process control (SixSigma and/or Critical Parameter Management).     Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you have a disability or special need that requires accommodation, please contact us at applications@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Global Training and strategy for CAPA and NC processes and work streams. Be the front end for CAPA and NC training for sites worldwide. Participate in product quality activities, with focus on CAPA and NC processes and initiatives. Facilitate cross functional discussions in identifying, documenting, analyzing and reporting quality issues and ensuring that CAPA and NCs are appropriately evaluated.   Responsibilities: Ensures adequacy of non-conformance and CAPA system, practices as well as records, investigations, and corrective actions Identifies product and process trends and drive improvements to reduce complaints, non-conformance and cost of poor quality Collaborates deeply with other Illumina sites and partners to implement new processes and promotes awareness and adherence to policy and procedures Responsible for the enhancement of NC and CAPA data mining/ analysis for the purpose of identification, escalation and containment of internal and field product quality issues Represents NC and CAPA areas as a subject matter expert in support of audits Participates in enhancement of NC and CAPA track and trend, risk based approach and solutions, risk determination, failure investigation/root cause analysis and other improvement projects to advance processes and their capabilities Develop and monitors process metrics and action plans as needed Provides recommendations for business process improvements as they are identified during the analysis, tracking, and trending of quality review inputs Provides management with status updates on assigned responsibilities and goals and escalates issues with respect to these responsibilities and goals in a timely fashion Other such duties that may be determined by Management All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities   Experience: Quality Certification preferred (e.g., CQE, CQA) 5-10 years of experience in quality assurance field in a regulated environment; direct experience working in in-vitro diagnostic manufacturing preferred Experience applying quality regulations and standard as well as Risk Management standards and practices (21CFR 820, ISO 13485, ISO 14971, IVDD) Recent strong experience in handling non-conforming product, investigation methodologies and root cause analysis techniques associated with product and process failures and data mining and analysis from relevant Quality system databases Practical experience in Process improvement, risk management, validation, change control, and supplier quality Experience with CAPA and failure investigation and root cause analysis tools and techniques as well as relevant Knowledge of applicable regulatory requirements e.g. QSR 803 and 806 as well as IVDD is preferred Strong organizational and task management skillsets is required for this position Applied experience with quality and statistical analysis tools (SPC, Risk Analysis, FMEA, DOE, trend analysis) Excellent interpersonal, verbal and written communication skills Excellent attention to detail, well organized and able to work independently and in teams Strong critical thinking and problem-solving skillsets is required in this role Knowledge and skills typically acquired through previous positions in fast-paced corporate environments which involved responsibility for similar work Demonstrated ability to accomplish goals while working across departments is required Proven experience working with complex Quality System Databases and ERP systems. (Example: SAP, EtQ) Highly skilled in MS word, Excel, Microsoft Visio, to conduct data analysis/ data trending and assist in developing process maps and procedures   Education: Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience     Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you have a disability or special need that requires accommodation, please contact us at applications@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf About Us   Do you want to make a difference? Illumina’s mission is to improve human health by unlocking the power of the genome. If that inspires you, let’s talk. We’ve built a culture fueled by innovation, collaboration and openness, and established ourselves as the global leader in DNA sequencing and array-based technologies. Our people and our technology change lives by driving advancements in life sciences, oncology, reproductive health, agriculture and other emerging markets. Life at Illumina is about working with teammates who are deeply passionate about what we do, because we know that our work has the power to improve lives. We’re an established company with a track record of phenomenal growth. Just check out our investor events and presentations to learn about our financial accomplishments. Our growth isn’t just in financials, we’ve been busy hiring the best and the brightest. Perhaps that’s why MIT has ranked Illumina near the top of its World’s Smartest Companies each of the last three years. If you thrive in a brilliant, fast-paced, and mission-driven environment, Illumina is the place for you. Join the journey of a lifetime. Join Illumina.  

The Manager of Sales Productivity and Effectiveness is responsible for the ongoing improvement of global Sales productivity and effectiveness through the definition and measurement of key performance indicators (KPIs), the cross-pollination of best practices, the identification and facilitation of key process improvements, and the development of critical sales enablement tools. The Manager of Sales Productivity and Effectiveness ensures that performance, culture and overarching sales methodology and processes are aligned with corporate strategy and objectives. This role works closely sales leadership and requires a high degree of initiative, sound judgment, and leadership.   KEY RESPONSIBILITIES Define and manage metrics, performance criteria, policies and procedures to continuously improve sales force productivity. Manage territory sizing & optimization along with Enterprise Territory Management (ETM) for increased sales force performance and productivity. Perform gap analysis to identify areas for improvement and drive key initiatives to improve sales productivity and effectiveness. Assist with implementation of strategic sales plans and initiatives, ensuring they are in alignment with corporate objectives. Directs sales forecasting activities and set performance goals and objectives accordingly. Manage global processes, policies, procedures, systems, and tools that drive sales productivity and effectiveness. Identify new tool sets for increased sales productivity and effectiveness and drive implementation and maintenance. Provide leadership for defining, implementing, and driving adoption of sales process and methodology. Review and provide guidelines and best practices for maintaining a competitive edge. Develop and sustain strategy on ensuring customer satisfaction on all sales transactions. Analyze and respond to changing market conditions, to include competitive benchmarking. Analyze trends which involve producing statistical reports on individual performance and sales trends. Provide team motivation and development to maximize sales opportunities. Responsible for reporting on the overall performance and productivity of sales representatives. Collaborate with Global Sales Insights, Regional Sales Ops, Incentive Planning, Sales, and GIS teams to define new metrics and launch scalable and automated dashboards. Identify user and analytical requirements and assist in the preparation of Business Requirement documents and design of business solutions. Determine, design and advocate for software tools or modifications to improve efficiencies. Manage and coach sales analysts. Effectively guide and delegate tasks. Successfully drive organizational change. Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs. CANDIDATE QUALIFICATIONS The ideal candidate for this role would share and understand our high growth objectives. This position requires an advanced degree of leadership, creative thinking, and dedication to people. The ability to successfully collaborate with cross-functional and global teams is a must. The right candidate will exhibit good business judgment and acumen and be both confident and flexible in their views. This position will require the ability to work with multiple business units to acquire operational knowledge and execute on departmental initiatives.   Requirements: Must be Six Sigma Green Belt certified. Strong sales process background and experience working with sales and sales operations teams. Experience with sales metrics and KPIs. Proven track record of driving improvements to sales productivity and effectiveness. Strong analytical background and with attention to detail. Strong cross-team collaboration skills. Excellent presenter, including data visualization techniques. Experience with developing and modifying sales operations processes and/or forecasting. Ability to effectively lead, plan and execute on plans for process improvement. Experience collecting user requirements and articulating them to technical counterparts. Ability to evaluate solutions from both a near term and long term perspective. Ability to work cross-functionally in a matrixed model. Experience managing a team of analysts and working in a highly collaborative environment. Experience in a variety of analysis and visualization methods. Strong hands-on experience with SFDC, SAP, Apttus, etc. Expert user of reporting tools (e.g. Tableau). Change Agent Expert user of statistical analysis tools. Advanced Microsoft Excel skills required; must be comfortable working with and analyzing large data files.    All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.   Experience/Education: Bachelor's degree in Business/Economics/Statistics or equivalent. MBA preferred. Six Sigma Black Belt certification preferred. Managers at this level may become involved in day-to-day activities where their acquired expertise and knowledge provide focus to subordinates.  7+ years of direct work experience, with 1-3 years of Management experience       Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you have a disability or special need that requires accommodation, please contact us at applications@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf About Us   Do you want to make a difference? Illumina’s mission is to improve human health by unlocking the power of the genome. If that inspires you, let’s talk. We’ve built a culture fueled by innovation, collaboration and openness, and established ourselves as the global leader in DNA sequencing and array-based technologies. Our people and our technology change lives by driving advancements in life sciences, oncology, reproductive health, agriculture and other emerging markets. Life at Illumina is about working with teammates who are deeply passionate about what we do, because we know that our work has the power to improve lives. We’re an established company with a track record of phenomenal growth. Just check out our investor events and presentations to learn about our financial accomplishments. Our growth isn’t just in financials, we’ve been busy hiring the best and the brightest. Perhaps that’s why MIT has ranked Illumina near the top of its World’s Smartest Companies each of the last three years. If you thrive in a brilliant, fast-paced, and mission-driven environment, Illumina is the place for you. Join the journey of a lifetime. Join Illumina.  

Position Summary: The Senior Sales Insights Analyst is a high visibility, high impact role providing analytical solutions to global sales and operations business leaders in a fast paced, growing and evolving business environment.  The ideal candidate has an ability to adapt to fast changing business/operational conditions while providing solutions around a wide variety of business needs.  They must be forward thinking to design solutions for the future. The candidate will work with Regional Sales Operations teams, IT, Finance and Sales leadership to build and improve sales analytics processes, as well as anticipate and advocate for sales operations future needs in process, software, and analytics.  He or she will be a key member for evaluation and implementation of new software solutions, particularly evaluating impacts on viability of specific features to meet business needs and impacts to business process.   All About You   Responsibilities: Act as key contact for territory management issue resolution including troubleshooting and problem solving, and share responsibility to manage our Global Territory Management process. Provide solutions to global sales and operations business leaders in a fast paced, growing and evolving business environment Ability to adapt to fast changing business/operational conditions while providing solutions around a wide variety of business needs.  They must be forward thinking to design sales productivity solutions for the future Responsible for setting global guidelines, policy and standards as it relates to Territory definition/design/maintenance and reporting with their expertise in rule based territory design and maintenance Identify users and analytical requirements and prepare Business Requirement documents Ensure accuracy of commercial dashboards, including defining test approaches, execution of detailed testing and confirmation of findings with various functions Synthesizing large amounts of data and generate deep insights with concise, actionable messaging and reporting. Conduct detailed Root Cause Analysis and identify actionable steps Collaborate with regional sales ops, Incentive planning and GIS teams to launch scalable and automated dashboards to global sales reps. Own metrics definitions and business rules, and provide analytics horsepower for the internally developed sales facing tools Act as a key enabler of Commercial Dashboard.  Responsible for setting global guidelines, policy and standards as it relates to Territory/Dashboard definition/design/maintenance and reporting. Identify user and analytical requirements and assist in the design of business solutions. Develop global process standards and proposes areas of consistency and the needs for regional divergence. Determine, design and advocate for software tools or modifications to improve efficiencies. Work effectively with cross functional counterparts to collect necessary background knowledge and changes that may impact current/future processes, to execute strategy of comm. dashboards Facilitate the creation of application and process training collateral ensuring end user & operational ability to use and understand delivered solutions Requirements: Ability to effectively lead, plan and execute on plans for process improvement. Experience collecting user requirements and articulating them to technical counterparts. Ability to evaluate solutions from both a near term and long term perspective. Experience in a variety of visualization methods Strong hands-on experience with SFDC. Strong analytical background and with attention to detail. Strong cross-team collaboration skills Excellent presenter, including data visualization techniques Experience with developing and modifying sales operations processes and/or forecasting Expert user of reporting tools (e.g. Tableau) Advanced Microsoft Excel skills required; must be comfortable working with and analyzing large data files. Knowledge of SQL or ETL a plus     Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you have a disability or special need that requires accommodation, please contact us at applications@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf About Us   Do you want to make a difference? Illumina’s mission is to improve human health by unlocking the power of the genome. If that inspires you, let’s talk. We’ve built a culture fueled by innovation, collaboration and openness, and established ourselves as the global leader in DNA sequencing and array-based technologies. Our people and our technology change lives by driving advancements in life sciences, oncology, reproductive health, agriculture and other emerging markets. Life at Illumina is about working with teammates who are deeply passionate about what we do, because we know that our work has the power to improve lives. We’re an established company with a track record of phenomenal growth. Just check out our investor events and presentations to learn about our financial accomplishments. Our growth isn’t just in financials, we’ve been busy hiring the best and the brightest. Perhaps that’s why MIT has ranked Illumina near the top of its World’s Smartest Companies each of the last three years. If you thrive in a brilliant, fast-paced, and mission-driven environment, Illumina is the place for you. Join the journey of a lifetime. Join Illumina.  

Responsibilities: Act as a key enabler of Commercial Dashboards.  Responsible for setting global guidelines, policy and standards as it relates to Sales analytics definition/ design/maintenance and reporting. Define and own governance model for all global Sales Analytics Manage processes that drive sales insights for the Global Sales Operations (GSO), Sales Insights group, in support of regional Sales and Sales Operations. Develop global process standards and propose areas of consistency and the needs for regional divergence. Define new processes/tools to improve forecast accuracy for Sales planning. Provide solutions to GSO and Sales business leaders in a fast paced, growing and evolving business environment. Synthesize large amounts of data and generate deep insights with concise, actionable messaging and reporting. Conduct detailed Root Cause Analysis and identify actionable steps. Communicate key findings and sales insights to management. Ensure accuracy of GSO owned dashboards, including defining test approaches, execution of detailed testing and confirmation of findings with various functions. Collaborate with regional sales ops, Incentive planning, Sales, and GIS teams to define new metrics and launch scalable and automated dashboards. Identify user and analytical requirements and assist in the preparation of Business Requirement documents and design of business solutions. Determine, design and advocate for software tools or modifications to improve efficiencies. Manage and coach sales analysts. Effectively guide and delegate tasks. Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.   Requirements: Strong analytical background and with attention to detail. Strong cross-team collaboration skills. Excellent presenter, including data visualization techniques. Experience with developing and modifying sales operations processes and/or forecasting. Ability to effectively lead, plan and execute on plans for process improvement. Experience collecting user requirements and articulating them to technical counterparts. Ability to evaluate solutions from both a near term and long term perspective. Experience managing a team of analysts and working in a highly collaborative environment Experience in a variety of visualization methods. Strong hands-on experience with SFDC, SAP, Apttus, etc. Expert user of reporting tools (e.g. Tableau) Advanced Microsoft Excel skills required; must be comfortable working with and analyzing large data files.  Knowledge of SQL or ETL a plus . All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.   Experience/Education: Bachelor's degree in Business/Economics or applicable field or equivalent. MBA preferred. Six Sigma Green Belt certification preferred. Managers at this level may become involved in day-to-day activities where their acquired expertise and knowledge provide focus to subordinates.  Uses interpersonal skills to influence partner functions, suppliers and other comparable level managers. Typically has 7+ years of direct work experience, with 1-3 years of Management experience     Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you have a disability or special need that requires accommodation, please contact us at applications@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf About Us   Do you want to make a difference? Illumina’s mission is to improve human health by unlocking the power of the genome. If that inspires you, let’s talk. We’ve built a culture fueled by innovation, collaboration and openness, and established ourselves as the global leader in DNA sequencing and array-based technologies. Our people and our technology change lives by driving advancements in life sciences, oncology, reproductive health, agriculture and other emerging markets. Life at Illumina is about working with teammates who are deeply passionate about what we do, because we know that our work has the power to improve lives. We’re an established company with a track record of phenomenal growth. Just check out our investor events and presentations to learn about our financial accomplishments. Our growth isn’t just in financials, we’ve been busy hiring the best and the brightest. Perhaps that’s why MIT has ranked Illumina near the top of its World’s Smartest Companies each of the last three years. If you thrive in a brilliant, fast-paced, and mission-driven environment, Illumina is the place for you. Join the journey of a lifetime. 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