At Lyft, community is what we are and it’s what we do. It’s what makes us different. To create the best ride for all, we start in our own community by creating an open, inclusive, and diverse organization where all team members are recognized for what they bring.
Our drivers and passengers entrust Lyft with their personal information and travel details to get where they're going, and expect us to keep that data safe. Lyft's security team leads efforts across the company to ensure our systems are secure and worthy of our users' trust.
The security team designs and builds Lyft's security architecture, consults with other teams as they build and launch new products and features, proactively plans for the unexpected, and responds to incidents that occur. Our work affects the entire company and takes place at all levels of the stack, from infrastructure to web application security, as well as mobile apps and IT. We try to approach security from a software engineering standpoint. We believe in scaling security through automation and tooling and we ship frequently. Check out our blog posts at https://eng.lyft.com/tagged/security to learn more about some of the things we’ve built.
Responsibilities:
You will have the following responsibilities:
Lead a team of security engineers in the detection, hunting and resolution of security incidents.
Partner with IT, Engineering, Legal, HR, PR, Risk, Law Enforcement and other internal and external resources to ensure security incident response processes and tools are in place to manage security incidents and to meet business objectives and regulatory requirements
Establish and maintain security and privacy incident response policies, standards and automated runbooks.
Communicate risk to both technical and non-technical leaders across the business.
Influence and develop tools and technologies that focus on orchestration and automation that allow for rapid response to incidents.
Experience:
Deep experience recruiting, growing and leading technical teams
You have extensive knowledge of MITRE ATT&CK, NIST 800-61 and other core DFIR frameworks.
Experience in threat detection, forensics, incident response or a related field. This may include software development, threat intelligence, or other related endeavors.
Experience translating technical concepts into language that is relevant to many audiences, including software engineers, business and technical leaders and external security community members and press.
Experience with incident detection and response in cloud-first environments
Experience leading large scale incidents with a variety of cross-functional stakeholders
Successful candidates for this key role must have a high degree of integrity and capacity to work independently, under tight time constraints and high pressure
Benefits:
Great medical, dental, and vision insurance options
In addition to 11 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
401(k) plan to help save for your future
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Monthly commuter subsidy to cover your transit to work
20% off all Lyft rides
Lyft is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Lyft will also consider for employment qualified applicants with arrest and conviction records
Dec 06, 2019
Full time
At Lyft, community is what we are and it’s what we do. It’s what makes us different. To create the best ride for all, we start in our own community by creating an open, inclusive, and diverse organization where all team members are recognized for what they bring.
Our drivers and passengers entrust Lyft with their personal information and travel details to get where they're going, and expect us to keep that data safe. Lyft's security team leads efforts across the company to ensure our systems are secure and worthy of our users' trust.
The security team designs and builds Lyft's security architecture, consults with other teams as they build and launch new products and features, proactively plans for the unexpected, and responds to incidents that occur. Our work affects the entire company and takes place at all levels of the stack, from infrastructure to web application security, as well as mobile apps and IT. We try to approach security from a software engineering standpoint. We believe in scaling security through automation and tooling and we ship frequently. Check out our blog posts at https://eng.lyft.com/tagged/security to learn more about some of the things we’ve built.
Responsibilities:
You will have the following responsibilities:
Lead a team of security engineers in the detection, hunting and resolution of security incidents.
Partner with IT, Engineering, Legal, HR, PR, Risk, Law Enforcement and other internal and external resources to ensure security incident response processes and tools are in place to manage security incidents and to meet business objectives and regulatory requirements
Establish and maintain security and privacy incident response policies, standards and automated runbooks.
Communicate risk to both technical and non-technical leaders across the business.
Influence and develop tools and technologies that focus on orchestration and automation that allow for rapid response to incidents.
Experience:
Deep experience recruiting, growing and leading technical teams
You have extensive knowledge of MITRE ATT&CK, NIST 800-61 and other core DFIR frameworks.
Experience in threat detection, forensics, incident response or a related field. This may include software development, threat intelligence, or other related endeavors.
Experience translating technical concepts into language that is relevant to many audiences, including software engineers, business and technical leaders and external security community members and press.
Experience with incident detection and response in cloud-first environments
Experience leading large scale incidents with a variety of cross-functional stakeholders
Successful candidates for this key role must have a high degree of integrity and capacity to work independently, under tight time constraints and high pressure
Benefits:
Great medical, dental, and vision insurance options
In addition to 11 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
401(k) plan to help save for your future
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Monthly commuter subsidy to cover your transit to work
20% off all Lyft rides
Lyft is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Lyft will also consider for employment qualified applicants with arrest and conviction records
At Lyft, community is what we are and it’s what we do. It’s what makes us different. To create the best ride for all, we start in our own community by creating an open, inclusive, and diverse organization where all team members are recognized for what they bring
We’re looking for an experienced UX Writer to join our growing UX Writing team, and partner with our Support product team.
Our Support team works on products like the Lyft Help Center and internal tools — so people can access help easily and resolve problems effortlessly. You’ll be embedded in this team, and a partner in influencing product decisions. You'll work alongside designers, researchers, and product managers to create top-notch experiences for our riders, drivers, and customer support associates.
And as the fifth(!) UX Writer at the company, you’ll help establish UX writing as a discipline at Lyft. You’ll define UX best practices, create systems to scale our small-but-mighty team, and generally elevate the Lyft user experience with your wording superpower.
Responsibilities:
Translate complicated concepts into clear in-product copy (UI, notifications, errors, and more)
Champion the Lyft brand voice and style
Help establish product strategy and vision
Regularly collaborate with designers, researchers, engineers, marketers, support associates, data science, product managers, and other stakeholders across tech and ops
Manage multiple projects and competing priorities
Create, maintain, and evolve content guidelines
Experience:
5+ years UX writing experience
A systems mind that considers not just copy, but the end-to-end user experience
Ability to understand and discuss strategy, metrics, and results
A collaborative, proactive mindset
Nice to have:
Experience with design tools (Sketch, Figma)
Experience in help center writing, support workflows, etc.
Experience with support/education tools
Experience writing for an ESL audience
Knowledge of accessibility best practices
Benefits:
Great medical, dental, and vision insurance options
In addition to 11 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
401(k) plan to help save for your future
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Monthly commuter subsidy to cover your transit to work
20% off all Lyft rides
Lyft is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Lyft will also consider for employment qualified applicants with arrest and conviction records.
Dec 04, 2019
Full time
At Lyft, community is what we are and it’s what we do. It’s what makes us different. To create the best ride for all, we start in our own community by creating an open, inclusive, and diverse organization where all team members are recognized for what they bring
We’re looking for an experienced UX Writer to join our growing UX Writing team, and partner with our Support product team.
Our Support team works on products like the Lyft Help Center and internal tools — so people can access help easily and resolve problems effortlessly. You’ll be embedded in this team, and a partner in influencing product decisions. You'll work alongside designers, researchers, and product managers to create top-notch experiences for our riders, drivers, and customer support associates.
And as the fifth(!) UX Writer at the company, you’ll help establish UX writing as a discipline at Lyft. You’ll define UX best practices, create systems to scale our small-but-mighty team, and generally elevate the Lyft user experience with your wording superpower.
Responsibilities:
Translate complicated concepts into clear in-product copy (UI, notifications, errors, and more)
Champion the Lyft brand voice and style
Help establish product strategy and vision
Regularly collaborate with designers, researchers, engineers, marketers, support associates, data science, product managers, and other stakeholders across tech and ops
Manage multiple projects and competing priorities
Create, maintain, and evolve content guidelines
Experience:
5+ years UX writing experience
A systems mind that considers not just copy, but the end-to-end user experience
Ability to understand and discuss strategy, metrics, and results
A collaborative, proactive mindset
Nice to have:
Experience with design tools (Sketch, Figma)
Experience in help center writing, support workflows, etc.
Experience with support/education tools
Experience writing for an ESL audience
Knowledge of accessibility best practices
Benefits:
Great medical, dental, and vision insurance options
In addition to 11 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
401(k) plan to help save for your future
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Monthly commuter subsidy to cover your transit to work
20% off all Lyft rides
Lyft is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Lyft will also consider for employment qualified applicants with arrest and conviction records.
At Lyft, community is what we are and it’s what we do. It’s what makes us different. To create the best ride for all, we start in our own community by creating an open, inclusive, and diverse organization where all team members are recognized for what they bring
We’re looking for an experienced UX writer to join our growing UX Writing team, and partner with our Driver team.
Our Driver team work on all elements of the driver experience — from onboarding to the in-ride experience to recognition programs. You’ll be embedded in this team, and a partner in influencing product decisions. You'll work alongside designers, researchers, marketers, and product managers to create a top-notch experience for drivers.
And as the fifth(!) UX Writer at the company, you’ll help establish UX writing as a discipline at Lyft. You’ll define best practices, create systems to scale our small-but-mighty team, and generally elevate the Lyft user experience with your wording superpower.
Responsibilities:
Translate complicated concepts into clear in-product copy (UI, notifications, errors, and more)
Champion the Lyft brand voice and style
Help establish product strategy and vision
Regularly collaborate with designers, researchers, engineers, marketers, data science, product managers, and other stakeholders across tech and ops
Manage multiple projects and competing priorities
Create, maintain, and evolve content guidelines
Experience:
5+ years UX writing experience
A systems mind that considers not just copy, but the end-to-end user experience
Ability to understand and discuss strategy, metrics, and results
A collaborative, proactive mindset
Nice to have:
Experience with design tools (Sketch, Figma)
Experience writing for an ESL audience
Knowledge of accessibility best practices
Benefits:
Great medical, dental, and vision insurance options
In addition to 11 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
401(k) plan to help save for your future
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Monthly commuter subsidy to cover your transit to work
20% off all Lyft rides
Lyft is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Lyft will also consider for employment qualified applicants with arrest and conviction records.
Dec 04, 2019
Full time
At Lyft, community is what we are and it’s what we do. It’s what makes us different. To create the best ride for all, we start in our own community by creating an open, inclusive, and diverse organization where all team members are recognized for what they bring
We’re looking for an experienced UX writer to join our growing UX Writing team, and partner with our Driver team.
Our Driver team work on all elements of the driver experience — from onboarding to the in-ride experience to recognition programs. You’ll be embedded in this team, and a partner in influencing product decisions. You'll work alongside designers, researchers, marketers, and product managers to create a top-notch experience for drivers.
And as the fifth(!) UX Writer at the company, you’ll help establish UX writing as a discipline at Lyft. You’ll define best practices, create systems to scale our small-but-mighty team, and generally elevate the Lyft user experience with your wording superpower.
Responsibilities:
Translate complicated concepts into clear in-product copy (UI, notifications, errors, and more)
Champion the Lyft brand voice and style
Help establish product strategy and vision
Regularly collaborate with designers, researchers, engineers, marketers, data science, product managers, and other stakeholders across tech and ops
Manage multiple projects and competing priorities
Create, maintain, and evolve content guidelines
Experience:
5+ years UX writing experience
A systems mind that considers not just copy, but the end-to-end user experience
Ability to understand and discuss strategy, metrics, and results
A collaborative, proactive mindset
Nice to have:
Experience with design tools (Sketch, Figma)
Experience writing for an ESL audience
Knowledge of accessibility best practices
Benefits:
Great medical, dental, and vision insurance options
In addition to 11 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
401(k) plan to help save for your future
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Monthly commuter subsidy to cover your transit to work
20% off all Lyft rides
Lyft is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Lyft will also consider for employment qualified applicants with arrest and conviction records.
About JUMP
At Uber, we pride ourselves on the amazing team we've built. The driver behind all our growth, our bold and disruptive brand, and the game changing technology we bring to market is the people that make Uber, Uber.
JUMP is a dockless electric bicycle and scooter sharing system operating currently in the United States, Mexico, Germany, Portugal, Spain, Belgium, France, United Kingdom and New Zealand. The Social Bicycles company was founded in 2010, and launched its bikes in 2013. By 2018 it had deployed 15,000 bikes in six countries, with users making over 5 million rides. The company rebranded as Jump in January 2018 and Uber acquired the company in April 2018. Since then expansion has accelerated launching operations in several new North American cities as well as international markets.
About the role
In every city that JUMP operates, there's a city operations team at the heart of it. As the US and Canada Regional General Manager (RGM) of JUMP, you will oversee all of our city teams and warehouse operations within this mega-region and directly manage the General Managers of our JUMP networks. You will have direct P&L ownership, ability to shape and drive forward our operational strategy, and lead the movement of urban mobility to cities across the globe.
The RGM will play a vital role in all aspects of our operational success. The role is centered on continual improvement, industrialization, and high quality and safe output of warehouse and field operations. It requires a highly experienced and well rounded leader, someone who can create and drive strategy, and is an endless builder.
It's the intersection of leadership, operational excellence, policy, and problem solving that makes the JUMP RGM an exciting and challenging job. You'll be the team that partners with hardware to lead the industrialization of our operations, and continue to push the envelope to optimize and improve our efficiency. To do that, you'll need to build strong relationships with your remote teams and even stronger relationships with your cross-functional partners.
What You'll Do
Directly own the P&L responsibility for our JUMP city team organization. You will oversee the budgets, P&L performance, and responsible for optimizing our financials to reach profitability targets.
Lead and manage a team of General Managers across our US & Canada JUMP cities.
Set the cultural tone of warehouses across the mega-region.
Empower the local city teams to become part of the transport ecosystem in their cities - delivering on our mission and improving the ways cities move.
Sustainable growth of the business. Execution is key. You will be responsible for growing trips, ridership, and revenue in a highly competitive space while managing the .
Initiate high priority and large-scale operational activities across all JUMP markets, and actively contribute to cross-market strategic planning
Oversee local regulatory concerns and local policy
Build and develop strong relationships with senior cross-functional leaders including Marketing, Policy, Hardware, Quality, Supply Chain and People Ops, in order to successfully drive the long-term growth.
What You'll Need
10+ years of relevant experience in operations, consulting, investment banking or marketing; with at least five leading teams of relevant dimensions.
Familiarity operating in a manufacturing environment and experience in workforce strategy & management is strongly preferred.
Prior P&L responsibility
Analytical thinking. Data-driven mentality and strong business judgment. Able to roll up your sleeves and analyze the data and pull key insights for your team.
A creative, solutions focused approach, with a focus on achieving results
Strong interpersonal skills. Able to build and manage strong relationships with their team, cross-functional colleagues, and external partners
An entrepreneurial DNA
An eye for great talent and the ability to unlock the potential of high performing teams
Exceptional communication and organizational skills. Able to communicate and listen effectively; great written, verbal and presentation skills
Leadership by example. Able to motivate, inspire and create an inclusive and positive work environment for all.
A passion for micromobility, JUMP, and growing and leading a team. Passionate about the overall goals of bike share and sustainable transportation
Critical Leadership Capabilities
Driving Results: JUMP requires leaders that are comfortable operating and making decisions in a somewhat ambiguous environment. This action orientation is complemented by good judgment and the ability to leverage the expertise of other internal functions such as policy and finance. To be successful, the new RGM will demonstrate a continuous improvement mentality in their day to day job, being able to change course and tweak processes, initiatives and systems when needed (e.g. fast iterative testing and evaluation).
Strategic Thinking: The role is highly operational and the expectation for this leader is to be highly connected with the shopfloor. However, the ability to connect dots quickly, link that to the overall JUMP global strategy and maintain a helicopter view will be critical. This person will need to be comfortable tackling problems for the immediate term whilst having a clear vision for the more distant future (e.g. two to five years)
Leading Teams: Compared to other business lines at Uber, JUMP is unique for operating at the intersection of hardware and software. The physicality of bikes and scooters require workforce and warehouse facilities that do not play a role for our Rides or Eats businesses. And this requires teams with different skill sets and capabilities. A successful RGM will be someone who is able to speak the language of everyone in the organization, who will be energized by interacting a hearing employees at warehouses but also driving policy conversations at the highest level with external stakeholders.
About Uber
We're changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we're a part of the logistical fabric of more than 600 cities around the world. Whether it's a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.
For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.
And that's just what we're doing today. We're thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we're in for the long haul. We're reimagining how people and things move from one place to the next.
Nov 27, 2019
Full time
About JUMP
At Uber, we pride ourselves on the amazing team we've built. The driver behind all our growth, our bold and disruptive brand, and the game changing technology we bring to market is the people that make Uber, Uber.
JUMP is a dockless electric bicycle and scooter sharing system operating currently in the United States, Mexico, Germany, Portugal, Spain, Belgium, France, United Kingdom and New Zealand. The Social Bicycles company was founded in 2010, and launched its bikes in 2013. By 2018 it had deployed 15,000 bikes in six countries, with users making over 5 million rides. The company rebranded as Jump in January 2018 and Uber acquired the company in April 2018. Since then expansion has accelerated launching operations in several new North American cities as well as international markets.
About the role
In every city that JUMP operates, there's a city operations team at the heart of it. As the US and Canada Regional General Manager (RGM) of JUMP, you will oversee all of our city teams and warehouse operations within this mega-region and directly manage the General Managers of our JUMP networks. You will have direct P&L ownership, ability to shape and drive forward our operational strategy, and lead the movement of urban mobility to cities across the globe.
The RGM will play a vital role in all aspects of our operational success. The role is centered on continual improvement, industrialization, and high quality and safe output of warehouse and field operations. It requires a highly experienced and well rounded leader, someone who can create and drive strategy, and is an endless builder.
It's the intersection of leadership, operational excellence, policy, and problem solving that makes the JUMP RGM an exciting and challenging job. You'll be the team that partners with hardware to lead the industrialization of our operations, and continue to push the envelope to optimize and improve our efficiency. To do that, you'll need to build strong relationships with your remote teams and even stronger relationships with your cross-functional partners.
What You'll Do
Directly own the P&L responsibility for our JUMP city team organization. You will oversee the budgets, P&L performance, and responsible for optimizing our financials to reach profitability targets.
Lead and manage a team of General Managers across our US & Canada JUMP cities.
Set the cultural tone of warehouses across the mega-region.
Empower the local city teams to become part of the transport ecosystem in their cities - delivering on our mission and improving the ways cities move.
Sustainable growth of the business. Execution is key. You will be responsible for growing trips, ridership, and revenue in a highly competitive space while managing the .
Initiate high priority and large-scale operational activities across all JUMP markets, and actively contribute to cross-market strategic planning
Oversee local regulatory concerns and local policy
Build and develop strong relationships with senior cross-functional leaders including Marketing, Policy, Hardware, Quality, Supply Chain and People Ops, in order to successfully drive the long-term growth.
What You'll Need
10+ years of relevant experience in operations, consulting, investment banking or marketing; with at least five leading teams of relevant dimensions.
Familiarity operating in a manufacturing environment and experience in workforce strategy & management is strongly preferred.
Prior P&L responsibility
Analytical thinking. Data-driven mentality and strong business judgment. Able to roll up your sleeves and analyze the data and pull key insights for your team.
A creative, solutions focused approach, with a focus on achieving results
Strong interpersonal skills. Able to build and manage strong relationships with their team, cross-functional colleagues, and external partners
An entrepreneurial DNA
An eye for great talent and the ability to unlock the potential of high performing teams
Exceptional communication and organizational skills. Able to communicate and listen effectively; great written, verbal and presentation skills
Leadership by example. Able to motivate, inspire and create an inclusive and positive work environment for all.
A passion for micromobility, JUMP, and growing and leading a team. Passionate about the overall goals of bike share and sustainable transportation
Critical Leadership Capabilities
Driving Results: JUMP requires leaders that are comfortable operating and making decisions in a somewhat ambiguous environment. This action orientation is complemented by good judgment and the ability to leverage the expertise of other internal functions such as policy and finance. To be successful, the new RGM will demonstrate a continuous improvement mentality in their day to day job, being able to change course and tweak processes, initiatives and systems when needed (e.g. fast iterative testing and evaluation).
Strategic Thinking: The role is highly operational and the expectation for this leader is to be highly connected with the shopfloor. However, the ability to connect dots quickly, link that to the overall JUMP global strategy and maintain a helicopter view will be critical. This person will need to be comfortable tackling problems for the immediate term whilst having a clear vision for the more distant future (e.g. two to five years)
Leading Teams: Compared to other business lines at Uber, JUMP is unique for operating at the intersection of hardware and software. The physicality of bikes and scooters require workforce and warehouse facilities that do not play a role for our Rides or Eats businesses. And this requires teams with different skill sets and capabilities. A successful RGM will be someone who is able to speak the language of everyone in the organization, who will be energized by interacting a hearing employees at warehouses but also driving policy conversations at the highest level with external stakeholders.
About Uber
We're changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we're a part of the logistical fabric of more than 600 cities around the world. Whether it's a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.
For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.
And that's just what we're doing today. We're thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we're in for the long haul. We're reimagining how people and things move from one place to the next.
About the Role
As a core partner to our Eater Operations teams, you will help to lead strategic decision making throughout the US&CAN region through a data-driven approach and an operational mindset. The ideal candidate for this role should have a proven track record in team management and strategy, strong analytics, excellent organizational skills, and the ability to clearly communicate and present information to seek buy-in. You will lead a team that drives projects to help Uber Eats leverage its data to make better, faster business decisions, specifically as it relates to eaters. You will be a strategic thought partner to the US & Canada Eater Operations & leadership teams, and your team will develop data-driven insights, formulate strategy, define plans, and facilitate execution to support high-impact initiatives. Besides working across the courier team, you will also work closely with Product and Data Science to ensure insights inform broader strategic initiatives and drive Eats' growth.
What You'll Do
Lead, inspire, and develop a team of business intelligence analysts and strategists focused on providing insights to understand eater dynamics, develop a cohesive strategy for the overall eater business, programs and solutions to build for our end-to-end ecosystem, drive accountability and visibility of progress against goals, surface gaps and opportunities, and prioritize actions to improve business results
Assist other Eater Operations teams on strategic projects to accelerate impact
Lead your team to define analytical frameworks to optimize strategic decisions and build scalable tools and dashboards to boost efficiency and effectiveness for our teams
Work closely with other members of the regional team to measure and communicate the impact and efficiency of our programs and solutions
Present analyses and findings to team leaders, Eats leadership and cross functional partner
What You'll Need
At least 6 years of operations management experience; 3+ of those years in investment banking / consulting / business intelligence / strategy or related experience; some high-growth operations or startup experience is strongly preferred
Strong people management skills and proven track record
Self starter with an analytical orientation; empathetic and leans in and embraces rolling up your sleeves with your team; skilled at balancing between short-term needs and long-term investments; thrives on change and comfortable with ambiguity
Bias toward action and constant push for clarity and execution
Excellent written and verbal communication skills as well as stakeholder management, consensus building and project management
Exceptional Excel / data management skills
SQL proficiency strongly preferred
Bachelor's degree (preferably in a quantitative field such as math, statistics, physics, chemistry, engineering, economics, computer science, operational research); MBA degree highly desired, but not required
**About the Team
**
The Operations Team is responsible for developing functional business strategies, such as how we balance our marketplace, target and deploy customer promotions, and identify operational weaknesses. They balance improving or innovating new processes with setting and delivering on core goals to meet business needs
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Nov 27, 2019
Full time
About the Role
As a core partner to our Eater Operations teams, you will help to lead strategic decision making throughout the US&CAN region through a data-driven approach and an operational mindset. The ideal candidate for this role should have a proven track record in team management and strategy, strong analytics, excellent organizational skills, and the ability to clearly communicate and present information to seek buy-in. You will lead a team that drives projects to help Uber Eats leverage its data to make better, faster business decisions, specifically as it relates to eaters. You will be a strategic thought partner to the US & Canada Eater Operations & leadership teams, and your team will develop data-driven insights, formulate strategy, define plans, and facilitate execution to support high-impact initiatives. Besides working across the courier team, you will also work closely with Product and Data Science to ensure insights inform broader strategic initiatives and drive Eats' growth.
What You'll Do
Lead, inspire, and develop a team of business intelligence analysts and strategists focused on providing insights to understand eater dynamics, develop a cohesive strategy for the overall eater business, programs and solutions to build for our end-to-end ecosystem, drive accountability and visibility of progress against goals, surface gaps and opportunities, and prioritize actions to improve business results
Assist other Eater Operations teams on strategic projects to accelerate impact
Lead your team to define analytical frameworks to optimize strategic decisions and build scalable tools and dashboards to boost efficiency and effectiveness for our teams
Work closely with other members of the regional team to measure and communicate the impact and efficiency of our programs and solutions
Present analyses and findings to team leaders, Eats leadership and cross functional partner
What You'll Need
At least 6 years of operations management experience; 3+ of those years in investment banking / consulting / business intelligence / strategy or related experience; some high-growth operations or startup experience is strongly preferred
Strong people management skills and proven track record
Self starter with an analytical orientation; empathetic and leans in and embraces rolling up your sleeves with your team; skilled at balancing between short-term needs and long-term investments; thrives on change and comfortable with ambiguity
Bias toward action and constant push for clarity and execution
Excellent written and verbal communication skills as well as stakeholder management, consensus building and project management
Exceptional Excel / data management skills
SQL proficiency strongly preferred
Bachelor's degree (preferably in a quantitative field such as math, statistics, physics, chemistry, engineering, economics, computer science, operational research); MBA degree highly desired, but not required
**About the Team
**
The Operations Team is responsible for developing functional business strategies, such as how we balance our marketplace, target and deploy customer promotions, and identify operational weaknesses. They balance improving or innovating new processes with setting and delivering on core goals to meet business needs
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
About the Role
One of the key components of Uber Eats' strategy is bringing new customers to Uber, helping existing customers to discover new products or programs, and increasing customer loyalty. We are looking for an exceptional individual to lead the strategy for Eater Acquisition and Power of the Platform strategy. Reporting to the US/Can Head of Eater Operations, the leader will have a two-pronged mandate; develop a cohesive strategy for new eater acquisition, driving alignment among stakeholders including executive leadership, Performance Marketing, Co-Marketing, CRM, and Product and develop a cohesive strategy to cross-promote across Uber's platform and lines of businesses, such as Uber Rides and Jump. The ideal candidate for this role should have a proven track record of clearly communicating strategy and financial impact, devising execution priorities, developing a detailed understanding of customer acquisition and loyalty, and advocating with global product teams.
What You'll Do
Identify efficient growth opportunities for new eaters, via promotions and potential pricing features that will maintain growth at minimal costs. Identify untapped or high potential eater segments and develop eater insights to capitalize on market trends
Develop a 'power of the platform' strategy for eaters including driving strategic programs to cross-promote across Uber's platform and lines of businesses, such as Uber Rides and Jump
Manage new eater incentives P&L for US/Can including ownership of the eater acquisition promo budget. Drive alignment among stakeholders including executive leadership, Performance Marketing, Co-Marketing, CRM, and Product
Lead, inspire, and develop a team of operations managers and strategists focused on providing insights to understand new eater dynamics, develop a cohesive strategy, programs and solutions to build for our end-to-end ecosystem, drive accountability and visibility of progress against goals, surface gaps and opportunities, and prioritize actions to improve business results
What You'll Need
At least 10 years of operations management experience; 3+ of those years in investment banking / consulting / business intelligence / strategy or related experience; some high-growth operations or startup experience is strongly preferred
Strong people management skills and proven track record with at least 2 years of experience
Self starter with an analytical orientation; empathetic and leans in and embraces rolling up your sleeves with your team; skilled at balancing between short-term needs and long-term investments; thrives on change and comfortable with ambiguity
Bias toward action and constant push for clarity and execution
Excellent written and verbal communication skills as well as stakeholder management, consensus building and project management
Exceptional Excel / data management skills
SQL proficiency strongly preferred
Bachelor's degree (preferably in a quantitative field such as math, statistics, physics, chemistry, engineering, economics, computer science, operational research); MBA degree highly desired, but not required
About the Team
The Operations Team is responsible for developing functional business strategies, such as how we balance our marketplace, target and deploy customer promotions, and identify operational weaknesses. They balance improving or innovating new processes with setting and delivering on core goals to meet business needs
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Nov 27, 2019
Full time
About the Role
One of the key components of Uber Eats' strategy is bringing new customers to Uber, helping existing customers to discover new products or programs, and increasing customer loyalty. We are looking for an exceptional individual to lead the strategy for Eater Acquisition and Power of the Platform strategy. Reporting to the US/Can Head of Eater Operations, the leader will have a two-pronged mandate; develop a cohesive strategy for new eater acquisition, driving alignment among stakeholders including executive leadership, Performance Marketing, Co-Marketing, CRM, and Product and develop a cohesive strategy to cross-promote across Uber's platform and lines of businesses, such as Uber Rides and Jump. The ideal candidate for this role should have a proven track record of clearly communicating strategy and financial impact, devising execution priorities, developing a detailed understanding of customer acquisition and loyalty, and advocating with global product teams.
What You'll Do
Identify efficient growth opportunities for new eaters, via promotions and potential pricing features that will maintain growth at minimal costs. Identify untapped or high potential eater segments and develop eater insights to capitalize on market trends
Develop a 'power of the platform' strategy for eaters including driving strategic programs to cross-promote across Uber's platform and lines of businesses, such as Uber Rides and Jump
Manage new eater incentives P&L for US/Can including ownership of the eater acquisition promo budget. Drive alignment among stakeholders including executive leadership, Performance Marketing, Co-Marketing, CRM, and Product
Lead, inspire, and develop a team of operations managers and strategists focused on providing insights to understand new eater dynamics, develop a cohesive strategy, programs and solutions to build for our end-to-end ecosystem, drive accountability and visibility of progress against goals, surface gaps and opportunities, and prioritize actions to improve business results
What You'll Need
At least 10 years of operations management experience; 3+ of those years in investment banking / consulting / business intelligence / strategy or related experience; some high-growth operations or startup experience is strongly preferred
Strong people management skills and proven track record with at least 2 years of experience
Self starter with an analytical orientation; empathetic and leans in and embraces rolling up your sleeves with your team; skilled at balancing between short-term needs and long-term investments; thrives on change and comfortable with ambiguity
Bias toward action and constant push for clarity and execution
Excellent written and verbal communication skills as well as stakeholder management, consensus building and project management
Exceptional Excel / data management skills
SQL proficiency strongly preferred
Bachelor's degree (preferably in a quantitative field such as math, statistics, physics, chemistry, engineering, economics, computer science, operational research); MBA degree highly desired, but not required
About the Team
The Operations Team is responsible for developing functional business strategies, such as how we balance our marketplace, target and deploy customer promotions, and identify operational weaknesses. They balance improving or innovating new processes with setting and delivering on core goals to meet business needs
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
The University is especially interested in candidates who can contribute to the diversity and excellence of the institution. Applicants are encouraged to include in their cover letter information about how they will further this goal
Performs highly skilled work in the installation, maintenance and repair of building heating, ventilation and air conditioning systems and controls. Performs highly skilled work in the maintenance and repair of refrigeration equipment to include, chillers, freezers, refrigerators, coolers, etc. Confers with supervisor/s regarding all aspects of assigned duties and communicates with University customers all aspects of requests. Accesses information utilizing appropriate desktop applications. Promotes a work place culture that encourages safety within the shop and in the field. Operate a University vehicle. This position reports to a Utilities Trades Supervisor/Zone Manager and requires active engagement in learning and practicing principles of social justice and inclusion, environmental sustainability and delivering great customer experience.
High School diploma, Type S C3 License and Natural Gas Installer Certification or ability to acquire within six months and three years’ experience in HVAC equipment and controls installation, maintenance and repair required. Refrigerant Recovery Certification required. Computer skills required. Valid driver’s license or ability to obtain and driver’s check required. Specific physical requirements may apply based on job functions. Initial employment contingent upon successful completion of physical screening. Must wear Personal Protective Equipment (PPE) while performing specific job tasks.
Demonstrated ongoing commitment to workplace diversity, sustainability and delivering exceptional value and great customer service.
Bargaining Unit Position - United Electrical Workers, Occasional overtime/weekend hours required, External candidates must complete a 4-month probationary period, A probationary period may be required for current UVM employees, 40 hour work week
Nov 27, 2019
Full time
The University is especially interested in candidates who can contribute to the diversity and excellence of the institution. Applicants are encouraged to include in their cover letter information about how they will further this goal
Performs highly skilled work in the installation, maintenance and repair of building heating, ventilation and air conditioning systems and controls. Performs highly skilled work in the maintenance and repair of refrigeration equipment to include, chillers, freezers, refrigerators, coolers, etc. Confers with supervisor/s regarding all aspects of assigned duties and communicates with University customers all aspects of requests. Accesses information utilizing appropriate desktop applications. Promotes a work place culture that encourages safety within the shop and in the field. Operate a University vehicle. This position reports to a Utilities Trades Supervisor/Zone Manager and requires active engagement in learning and practicing principles of social justice and inclusion, environmental sustainability and delivering great customer experience.
High School diploma, Type S C3 License and Natural Gas Installer Certification or ability to acquire within six months and three years’ experience in HVAC equipment and controls installation, maintenance and repair required. Refrigerant Recovery Certification required. Computer skills required. Valid driver’s license or ability to obtain and driver’s check required. Specific physical requirements may apply based on job functions. Initial employment contingent upon successful completion of physical screening. Must wear Personal Protective Equipment (PPE) while performing specific job tasks.
Demonstrated ongoing commitment to workplace diversity, sustainability and delivering exceptional value and great customer service.
Bargaining Unit Position - United Electrical Workers, Occasional overtime/weekend hours required, External candidates must complete a 4-month probationary period, A probationary period may be required for current UVM employees, 40 hour work week
About the Role
As Public Policy Manager (Work and Economic Policy), you are Uber's connection between the market-leading technology that provides flexible, reliable economic opportunities for over 3 million people around the world and the unique and growing audience of policymakers, regulators, researchers, key opinion formers and the broader public.
You develop public policy on Uber's work model and practices with a focus on educating and building support with key policy and research stakeholders, as well as working with the business teams to deliver a unique and high-quality work platform. You will execute a strategy to make Uber a leader in the future of work debate, globally. Uber's work model and quality work agenda focus on four global pillars: Access, Flexibility, Protection, and Opportunity. You will drive strategic policy development and narrative construction, working across all pillars and contribute to the delivery of the global strategy.
You will work with cross-functional partners to develop and strengthen Uber's work model to deliver flexibility and security in the interests of our partners around the globe and to further long-term business goals. Your role will also include developing partnerships and seeding research to advocacy for aspirational policy positions and work with the business to deliver foundational outcomes. Your role will include proactive seeking out new thought and business partners to further Uber's reform and program leadership efforts. You will also lead policy product counsel on marketplace initiatives.
You will work with other public policy leads and partner with the insurance and marketing teams principally as well as legal, finance, compliance, safety & trust, and policy teams to establish Uber as a leader in the independent, flexible work. You will raise awareness to build support for Uber's leadership as a technology company in this space.
What You'll Do
Own, iterate and execute the policy strategy in relation to the work - present and future
Work with Uber's teams to develop and deliver principled positions in relation to social institutions, community expectations, and business commitments as well as initiate new programs to build credibility and grow reputation
Provide product counsel on policy issues in relation to work issues including coordinating efforts across the Central policy and local government relations/public affairs teams
Manage relationships with external partners, including:
Regular check-ins with key stakeholders to develop content and key exposures, measure sentiment and identify areas where we can improve
Organizing and managing transparency-related events, roundtables, and user forums including independent work education seminars in each major mega-region
Demonstrate thought leadership in relation to hard policy issues such as modernizing social protection for independent workers, lifelong learning, occupational licensing reforms, better targeting of transitional support, investing in human capital, stronger credentialing and job-matching to name a few
Arrange policy conversations and long-term partnerships with third parties
What You'll Need
At least 7 years of experience in government, law, labor markets, labor policy and history, competition policy, digital marketplaces, consumer protection, project management
Strong interpersonal (verbal + written) skills
Track record of project design, development, and execution as well as content creation
Significant analytical experience, including the ability to analyze data to identify trends and implications, and ability to construct forward-looking models that can inform policy positions
Ability to drive cross-functionally and build strong relationships with internal and external stakeholders
Experience in the technology sector is preferred and experience in a marketplace business is strongly desired
Advanced degrees (e.g., JD, MPP, MBA) preferred
About the Team
The Central Public Policy Team has a global remit and is responsible for developing solutions to policy opportunities and regulatory challenges in issue domains that impact on Uber's global business. Working closely with on-the-ground Public Affairs and Government Relations and cross-functional partners we develop best in class policy solutions backed by rigorous research and data. The Central Public Policy Team also provides strategic advice and guidance to Tech and Product organizations as well as key executives in the execution of Uber's business goals.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Nov 26, 2019
Full time
About the Role
As Public Policy Manager (Work and Economic Policy), you are Uber's connection between the market-leading technology that provides flexible, reliable economic opportunities for over 3 million people around the world and the unique and growing audience of policymakers, regulators, researchers, key opinion formers and the broader public.
You develop public policy on Uber's work model and practices with a focus on educating and building support with key policy and research stakeholders, as well as working with the business teams to deliver a unique and high-quality work platform. You will execute a strategy to make Uber a leader in the future of work debate, globally. Uber's work model and quality work agenda focus on four global pillars: Access, Flexibility, Protection, and Opportunity. You will drive strategic policy development and narrative construction, working across all pillars and contribute to the delivery of the global strategy.
You will work with cross-functional partners to develop and strengthen Uber's work model to deliver flexibility and security in the interests of our partners around the globe and to further long-term business goals. Your role will also include developing partnerships and seeding research to advocacy for aspirational policy positions and work with the business to deliver foundational outcomes. Your role will include proactive seeking out new thought and business partners to further Uber's reform and program leadership efforts. You will also lead policy product counsel on marketplace initiatives.
You will work with other public policy leads and partner with the insurance and marketing teams principally as well as legal, finance, compliance, safety & trust, and policy teams to establish Uber as a leader in the independent, flexible work. You will raise awareness to build support for Uber's leadership as a technology company in this space.
What You'll Do
Own, iterate and execute the policy strategy in relation to the work - present and future
Work with Uber's teams to develop and deliver principled positions in relation to social institutions, community expectations, and business commitments as well as initiate new programs to build credibility and grow reputation
Provide product counsel on policy issues in relation to work issues including coordinating efforts across the Central policy and local government relations/public affairs teams
Manage relationships with external partners, including:
Regular check-ins with key stakeholders to develop content and key exposures, measure sentiment and identify areas where we can improve
Organizing and managing transparency-related events, roundtables, and user forums including independent work education seminars in each major mega-region
Demonstrate thought leadership in relation to hard policy issues such as modernizing social protection for independent workers, lifelong learning, occupational licensing reforms, better targeting of transitional support, investing in human capital, stronger credentialing and job-matching to name a few
Arrange policy conversations and long-term partnerships with third parties
What You'll Need
At least 7 years of experience in government, law, labor markets, labor policy and history, competition policy, digital marketplaces, consumer protection, project management
Strong interpersonal (verbal + written) skills
Track record of project design, development, and execution as well as content creation
Significant analytical experience, including the ability to analyze data to identify trends and implications, and ability to construct forward-looking models that can inform policy positions
Ability to drive cross-functionally and build strong relationships with internal and external stakeholders
Experience in the technology sector is preferred and experience in a marketplace business is strongly desired
Advanced degrees (e.g., JD, MPP, MBA) preferred
About the Team
The Central Public Policy Team has a global remit and is responsible for developing solutions to policy opportunities and regulatory challenges in issue domains that impact on Uber's global business. Working closely with on-the-ground Public Affairs and Government Relations and cross-functional partners we develop best in class policy solutions backed by rigorous research and data. The Central Public Policy Team also provides strategic advice and guidance to Tech and Product organizations as well as key executives in the execution of Uber's business goals.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
About the Role
This** **role will drive strategic alignment across airports teams globally. You will help drive alignment on strategic initiatives, execute on global projects, deep dive with teams that need additional support to grow the airports business globally. Based in Seattle, but working with teams across the world, this role will provide critical business insights to help identify, quantify, and enable teams to improve the rider experience on these critical trips for customers. This role will drive visibility into the health of Uber at airports, creating strategic frameworks to prioritize resourcing and drive growth. Leveraging deep analytical experience from challenging environments in the past, this person will deep dive on challenging strategic problems and push forward on key initiatives in the airports division. If you love finding truth and insight into tough, unstructured problems and working with senior leaders in the organization to bring those insights into meaningful change, this role is for you.
The ideal candidate for this role should have strong analytical skills, structured thinking, great problem solving, excellent stakeholder management and the ability to clearly communicate, listen and present.
What You'll Do
Execution of a global strategy
Lead alignment between the global airports strategy and the nuances in various countries across the world. You will learn the landscape, opportunities and constraints of how airports operate globally and help translate our strategy into global execution that aligns with the strategy of the local region
Create the right communication and operating cadence across global airport teams and cross functional business partners including Marketing, Business Development, Finance and Tech. Steward the information flow across the organization
Run point on the key forums to drive a one team mindset across airports via MBRs, global meetings, newsletters
Create scale
Leverage the geographic diversity of Uber's operations by scaling best practices across regions
Work with global teams to identify operational gaps and opportunities, problem solve and bring in the right experts and resources
Working closely with other members of the Uber team, measure the impact and efficiency of key initiatives, helping us lean in to what's working and pivot when necessary
Deep dive and problem solve
Drive analysis on strategic decisions with the goal of continuously improving the Uber rider experience across our economy, premium, and specialty services for airports
Act as a utility player across regions, stepping up to support key global initiatives and drive operational results
Be a hustling multi-tasker, supporting teams across the globe. You'll be one of the go-to people when anyone needs an objective, data driven assessment of a situation or to step in and support key projects in a specific region.
What You'll Need
5+ years experience of consulting / business intelligence / strategy or related experience
Exceptional communication and organization skills.
Strong, demonstrated leadership capabilities
Strategic, data driven thinking and solutions oriented mindset
Self-motivated, works independently and possesses strong organization and time management skills
Technical analytical skills are a plus e.g., SQL, Python, R experience / proficiency
Bachelor's degree required
Travel is in many ways the heart and soul of Uber. Trips to and from the airport account are a key part of Uber's trips and gross bookings, and the overall percentage of ground transportation at airports fulfilled by Uber is still quite small. Airport trips are many riders' first use case, and these trips have higher average fares and a higher mix towards more profitable products. But "travel" can encompass much more than this - it could be the experience of using Uber in a new city or relying on Uber when on the road for business, trips between cities that substitute for a train or a rental car, and ultimately travel experiences that Uber doesn't touch today.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Nov 26, 2019
Full time
About the Role
This** **role will drive strategic alignment across airports teams globally. You will help drive alignment on strategic initiatives, execute on global projects, deep dive with teams that need additional support to grow the airports business globally. Based in Seattle, but working with teams across the world, this role will provide critical business insights to help identify, quantify, and enable teams to improve the rider experience on these critical trips for customers. This role will drive visibility into the health of Uber at airports, creating strategic frameworks to prioritize resourcing and drive growth. Leveraging deep analytical experience from challenging environments in the past, this person will deep dive on challenging strategic problems and push forward on key initiatives in the airports division. If you love finding truth and insight into tough, unstructured problems and working with senior leaders in the organization to bring those insights into meaningful change, this role is for you.
The ideal candidate for this role should have strong analytical skills, structured thinking, great problem solving, excellent stakeholder management and the ability to clearly communicate, listen and present.
What You'll Do
Execution of a global strategy
Lead alignment between the global airports strategy and the nuances in various countries across the world. You will learn the landscape, opportunities and constraints of how airports operate globally and help translate our strategy into global execution that aligns with the strategy of the local region
Create the right communication and operating cadence across global airport teams and cross functional business partners including Marketing, Business Development, Finance and Tech. Steward the information flow across the organization
Run point on the key forums to drive a one team mindset across airports via MBRs, global meetings, newsletters
Create scale
Leverage the geographic diversity of Uber's operations by scaling best practices across regions
Work with global teams to identify operational gaps and opportunities, problem solve and bring in the right experts and resources
Working closely with other members of the Uber team, measure the impact and efficiency of key initiatives, helping us lean in to what's working and pivot when necessary
Deep dive and problem solve
Drive analysis on strategic decisions with the goal of continuously improving the Uber rider experience across our economy, premium, and specialty services for airports
Act as a utility player across regions, stepping up to support key global initiatives and drive operational results
Be a hustling multi-tasker, supporting teams across the globe. You'll be one of the go-to people when anyone needs an objective, data driven assessment of a situation or to step in and support key projects in a specific region.
What You'll Need
5+ years experience of consulting / business intelligence / strategy or related experience
Exceptional communication and organization skills.
Strong, demonstrated leadership capabilities
Strategic, data driven thinking and solutions oriented mindset
Self-motivated, works independently and possesses strong organization and time management skills
Technical analytical skills are a plus e.g., SQL, Python, R experience / proficiency
Bachelor's degree required
Travel is in many ways the heart and soul of Uber. Trips to and from the airport account are a key part of Uber's trips and gross bookings, and the overall percentage of ground transportation at airports fulfilled by Uber is still quite small. Airport trips are many riders' first use case, and these trips have higher average fares and a higher mix towards more profitable products. But "travel" can encompass much more than this - it could be the experience of using Uber in a new city or relying on Uber when on the road for business, trips between cities that substitute for a train or a rental car, and ultimately travel experiences that Uber doesn't touch today.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Overview
Steampunk is looking for a Project Manager to support one of our federal customers. They will support a dynamic team that provide engineering services across a variety of platforms and technologies. The ideal candidate will be a seasoned Project Manager with Federal Government experience providing all aspects of overall program management; including process standardization/improvement, organizational change management, executive interface/advisor, and technology roadmap planning and implementation.
Contributions
The Project Manager must have the following experience and expertise withing the Federal Government, preferrably within DHS:
• Experience coordinating activities across disparate teams to deliver successful outcomes for stakeholders. • Experience leading the engineering and deployment of technical solutions • Ability to develop and maintains relationships and partnerships with stakeholders, peers, vendors and partners. • Experience facilitating coordination across multiple divisions within the client organization • Experience providing oversight to ensure the program’s/project’s approach and deliverables comply with customer, company, quality, industry, and regulatory requirements. • Experience facilitating and/or coordinating regular program/project reviews with staff and leadership to ensure consistent reporting and visibility of progress. • Experience supporting staff in resolving or removing roadblocks to programs and projects. • Builds strategic cross-functional and cross-organizational partnerships and alliances with stakeholders, peers and direct reports to resolve problems, improve processes or achieve goals. • Creates a culture of continuous improvement by communicating/deploying enterprise best practices and team engagement to improve cost, quality, delivery, job satisfaction and client satisfaction. • Guides and helps the organization’s technical teams understand and establish baselines, leads the overall change management processes that drive technical decisions through the SELC.
Qualifications
Required Experience and Qualifications:
>15 years performing project management support services in a supervisory and/or leadership role or a Master’s Degree (or higher)
Active / current Project Management Professional (PMP) certification from the Project Management Institute (PMI)
Experience using MS Project and the Systems Engineering Lifecycle (SELC) in order to plan and execute complex IT projects using PMP best practices.
Experience leading cross-functional IT project teams: Applications; Engineering; Security; and Operations.
Experience developing, improving and executing project management processes to ensure proper staffing and coordination for the overall effort.
Experience planning, developing, implementing, coordinating, and leading project activities such as: conducting kickoff meetings, developing project plans, managing schedule and resources, reporting progress and facilitating stakeholder management.
Experience collecting functional requirements for the purposes of developing detailed plans and designs for delivery of IT solutions.
US Citizenship is required by the contract. Secret Clearance required. DHS EOD preferred.
Preferred Experience and Qualifications:
ITIL v3 or higher Foundation certification
Experience managing infrastructure engineering teams focused on cloud migrations, infrastructure security, and modernization
Experience managing projects involving the implementation of DHS Continuous Diagnostics and Mitigation (CDM) tools and services
Experience managing engineering projects providing mobile solutions in a Federal environment
About steampunk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
Nov 22, 2019
Full time
Overview
Steampunk is looking for a Project Manager to support one of our federal customers. They will support a dynamic team that provide engineering services across a variety of platforms and technologies. The ideal candidate will be a seasoned Project Manager with Federal Government experience providing all aspects of overall program management; including process standardization/improvement, organizational change management, executive interface/advisor, and technology roadmap planning and implementation.
Contributions
The Project Manager must have the following experience and expertise withing the Federal Government, preferrably within DHS:
• Experience coordinating activities across disparate teams to deliver successful outcomes for stakeholders. • Experience leading the engineering and deployment of technical solutions • Ability to develop and maintains relationships and partnerships with stakeholders, peers, vendors and partners. • Experience facilitating coordination across multiple divisions within the client organization • Experience providing oversight to ensure the program’s/project’s approach and deliverables comply with customer, company, quality, industry, and regulatory requirements. • Experience facilitating and/or coordinating regular program/project reviews with staff and leadership to ensure consistent reporting and visibility of progress. • Experience supporting staff in resolving or removing roadblocks to programs and projects. • Builds strategic cross-functional and cross-organizational partnerships and alliances with stakeholders, peers and direct reports to resolve problems, improve processes or achieve goals. • Creates a culture of continuous improvement by communicating/deploying enterprise best practices and team engagement to improve cost, quality, delivery, job satisfaction and client satisfaction. • Guides and helps the organization’s technical teams understand and establish baselines, leads the overall change management processes that drive technical decisions through the SELC.
Qualifications
Required Experience and Qualifications:
>15 years performing project management support services in a supervisory and/or leadership role or a Master’s Degree (or higher)
Active / current Project Management Professional (PMP) certification from the Project Management Institute (PMI)
Experience using MS Project and the Systems Engineering Lifecycle (SELC) in order to plan and execute complex IT projects using PMP best practices.
Experience leading cross-functional IT project teams: Applications; Engineering; Security; and Operations.
Experience developing, improving and executing project management processes to ensure proper staffing and coordination for the overall effort.
Experience planning, developing, implementing, coordinating, and leading project activities such as: conducting kickoff meetings, developing project plans, managing schedule and resources, reporting progress and facilitating stakeholder management.
Experience collecting functional requirements for the purposes of developing detailed plans and designs for delivery of IT solutions.
US Citizenship is required by the contract. Secret Clearance required. DHS EOD preferred.
Preferred Experience and Qualifications:
ITIL v3 or higher Foundation certification
Experience managing infrastructure engineering teams focused on cloud migrations, infrastructure security, and modernization
Experience managing projects involving the implementation of DHS Continuous Diagnostics and Mitigation (CDM) tools and services
Experience managing engineering projects providing mobile solutions in a Federal environment
About steampunk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
Overview
Steampunk is seeking a forward-leaning, forward-thinking, smart, hard-working, aggressive Cloud Architect to help our clients assess their operational environments and plan, develop, and execute both strategic and tactical roadmaps for cloud migration. We want to work with folks who love research, want to pilot programs, and prove to our customers that our solutions provide real business value. Please don't apply if you want to be told what to do. We want you to ask the questions about what our customers need, vocalize and document recommendations, and then formulate, propose, and execute the plan to fulfill those needs. That being said, you must be able to play well with others. Our customers are largely Federal Government clients, who have the typical constraints, concerns, and requirements associated with performance plans, organizational responsibilities, etc. Further, you must be willing and able to effectively work with teams of other cloud, systems, and network engineers; as well as project managers - and have excellent communication skills and attitude.
Contributions
Contribute in a team of Systems and Network Engineers to develop and implement cloud migration strategies and roadmaps
Documents and socializes cloud strategies and roadmaps to all levels of Federal management
Supports project managers to develop detailed WBS activities and project schedules to perform cloud implementation and migration activities
Plans and coordinates tactical activities to support cloud infrastructure builds and automation with engineering, operations, and security teams
Plans and coordinates tactical activities to support application migration and new deployments to the cloud. Coordinates with development, operations, and security teams
Supports security teams to implement required controls for IaaS, PaaS, and SaaS solutions
Qualifications
Candidate must have over 15 years of professional technical experience ; or
Bachelor’s degree and over 11 years of experience; or
A master’s degree and over 9 years of experience
Candidate must have an industry-recognized cloud certification in Azure or AWS
Experience providing leadership building and launching a cloud strategy and cloud environment for use in federal agencies.
Experience working within the Development and Operations organizations to support the design, automation, and deployment of infrastructure
Experience transforming traditional infrastructure deployment model to maximize the benefit of the cloud infrastructure with automation and monitoring.
Experience designing cloud infrastructure using industry best practices for delivery of Cloud infrastructure strategies aligned with business objectives with a focus on Cloud migrations and deployments.
Experience designing, implementing and supporting infrastructure automation utilizing standardized tooling and processes.
Experience researching new cloud technologies and prototyping solutions that can be leveraged to decrease costs and increase performance
Experience assessing and comparing cloud native PaaS with cloud-enabled traditional infrastructure
Experience providing expertise in cloud computing best practices and technology driving cloud adoption
Experience assisting development teams to design new applications with a cloud-native approach to application architecture
US Citizenship is required by the contract. Secret Clearance required. DHS EOD preferred.
Preferred Certifications : Networking certification such as CCNA, CCNP
About steampunk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
Nov 22, 2019
Full time
Overview
Steampunk is seeking a forward-leaning, forward-thinking, smart, hard-working, aggressive Cloud Architect to help our clients assess their operational environments and plan, develop, and execute both strategic and tactical roadmaps for cloud migration. We want to work with folks who love research, want to pilot programs, and prove to our customers that our solutions provide real business value. Please don't apply if you want to be told what to do. We want you to ask the questions about what our customers need, vocalize and document recommendations, and then formulate, propose, and execute the plan to fulfill those needs. That being said, you must be able to play well with others. Our customers are largely Federal Government clients, who have the typical constraints, concerns, and requirements associated with performance plans, organizational responsibilities, etc. Further, you must be willing and able to effectively work with teams of other cloud, systems, and network engineers; as well as project managers - and have excellent communication skills and attitude.
Contributions
Contribute in a team of Systems and Network Engineers to develop and implement cloud migration strategies and roadmaps
Documents and socializes cloud strategies and roadmaps to all levels of Federal management
Supports project managers to develop detailed WBS activities and project schedules to perform cloud implementation and migration activities
Plans and coordinates tactical activities to support cloud infrastructure builds and automation with engineering, operations, and security teams
Plans and coordinates tactical activities to support application migration and new deployments to the cloud. Coordinates with development, operations, and security teams
Supports security teams to implement required controls for IaaS, PaaS, and SaaS solutions
Qualifications
Candidate must have over 15 years of professional technical experience ; or
Bachelor’s degree and over 11 years of experience; or
A master’s degree and over 9 years of experience
Candidate must have an industry-recognized cloud certification in Azure or AWS
Experience providing leadership building and launching a cloud strategy and cloud environment for use in federal agencies.
Experience working within the Development and Operations organizations to support the design, automation, and deployment of infrastructure
Experience transforming traditional infrastructure deployment model to maximize the benefit of the cloud infrastructure with automation and monitoring.
Experience designing cloud infrastructure using industry best practices for delivery of Cloud infrastructure strategies aligned with business objectives with a focus on Cloud migrations and deployments.
Experience designing, implementing and supporting infrastructure automation utilizing standardized tooling and processes.
Experience researching new cloud technologies and prototyping solutions that can be leveraged to decrease costs and increase performance
Experience assessing and comparing cloud native PaaS with cloud-enabled traditional infrastructure
Experience providing expertise in cloud computing best practices and technology driving cloud adoption
Experience assisting development teams to design new applications with a cloud-native approach to application architecture
US Citizenship is required by the contract. Secret Clearance required. DHS EOD preferred.
Preferred Certifications : Networking certification such as CCNA, CCNP
About steampunk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
Overview
Design. Disrupt. Repeat. Be an agent of change and the first line of information security defense on a team committed to achieving client-focused, mission-driven excellence within the Department of Homeland Security. Steampunk is looking for someone experienced in using Jira for the planning and tracking of work within a scrum or kanban Agile methodology. If you’ve got an appetite for taking on new challenges, this is the job for you! You’ll be asked to be flexible in the types of tasks you’ll be asked to perform, ranging from some business analyst work to work more closely aligned to a scrum master type role. We’re a cybersecurity program within DHS that directly supports over 70 systems with a team of about 50 people. We’d be asking you to take the lead in our desire to implement Jira as a tool to assist us in the planning, tracking, and execution of a body of work required as part of the Risk Management Framework (RMF) utilized by our teams of Information System Security Officers (ISSOs) within the program. We’d be asking you to teach teams how to use Jira, assist them with the planning and execution of sprints of work, and advise and assist these teams in how to best use Jira to better provide visibility and transparency into their work. You’d be responsible for facilitating the training of these teams in how to use Jira in addition to service in some instances as the business analyst or facilitator within discussions and planning sessions for planned and organized epics or larger bodies of work.
Contributions
Audit system security package elements and related systems to ensure content is current, accurate thorough, and compliant with DHS and ICE policies and procedures. Develop remediation plans for gaps and weaknesses.
Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
Has the ability to apply a comprehensive knowledge across key tasks and high impact assignments.
Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success.
Functions as a technical expert across multiple project assignments.
1. Instruct, guide, and mentor team members in the usage of Jira for the purposes of planning and tracking of their work in the scrum or kanban Agile methodology. 2. Facilitate Increment and sprint planning sessions with clients and team members in order to ensure that planned work is well defined, planned, articulated, and understood. 3. Assist team leads, clients, and other team members in the supervision of the implementation of Jira as a tool to track work within a program of approximately 50 team members broken down into 5 or 6 smaller team components. 4. Provide guidance and assistance in the usage of Jira for reporting of work progress against epics and other larger bodies of work or types of work. 5. Serve as the primary SME for Jira within a team of cybersecurity professionals. 6. Provide guidance, training, and advice on best practices and Agile methods to better plan and execute work within the team. 7. Facilitate retrospectives and reviews of work at periodic ends of increments or sprints. 8. Serve as the business analyst in planning and user story creation while others on the team are learning how to perform this function organic to the ISSO team.
Qualifications
2 years of using Jira as a business analyst and/or scrum master.
Experience in instructing or teaching others on the usage of Jira.
Experience in capturing and creating epics and user stories within Jira.
Experience in sprint planning and execution of work using Agile methodologies.
Must have 5 years of IT experience (inclusive of 1 year of Cybersecurity experience) if you hold a BS or Master’s Degree in an IT field. Or, 7 years of IT experience (inclusive of 3 years of Cybersecurity experience) if you hold a BS in a non-IT field. Or, 9 years of IT experience (inclusive of 5 years of Cybersecurity experience) if you hold non degree.
• Strong problem-solving skills • Ability to communicate with technical and non-technical staff • May lead and direct work of others. • U.S. Citizen • Public Trust Excellent oral and written communication skills • Possesses at least one of the following professional security certifications: o Certified ScrumMaster (CSM) o Software Security Certifications o CISSP: Certified Information Systems Security Professional o CSSLP: Certified Secure Software Lifecycle Professional o Certified Scrum Product Owner o ITIL o Lean Six Sigma Gren Belt o Lean Six Sigma Black Belt Similar security professional certifications must be approved by the Federal PM.
About steampunk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. SE Solutions participates in the E-Verify program.
Apply for this job online
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Nov 22, 2019
Full time
Overview
Design. Disrupt. Repeat. Be an agent of change and the first line of information security defense on a team committed to achieving client-focused, mission-driven excellence within the Department of Homeland Security. Steampunk is looking for someone experienced in using Jira for the planning and tracking of work within a scrum or kanban Agile methodology. If you’ve got an appetite for taking on new challenges, this is the job for you! You’ll be asked to be flexible in the types of tasks you’ll be asked to perform, ranging from some business analyst work to work more closely aligned to a scrum master type role. We’re a cybersecurity program within DHS that directly supports over 70 systems with a team of about 50 people. We’d be asking you to take the lead in our desire to implement Jira as a tool to assist us in the planning, tracking, and execution of a body of work required as part of the Risk Management Framework (RMF) utilized by our teams of Information System Security Officers (ISSOs) within the program. We’d be asking you to teach teams how to use Jira, assist them with the planning and execution of sprints of work, and advise and assist these teams in how to best use Jira to better provide visibility and transparency into their work. You’d be responsible for facilitating the training of these teams in how to use Jira in addition to service in some instances as the business analyst or facilitator within discussions and planning sessions for planned and organized epics or larger bodies of work.
Contributions
Audit system security package elements and related systems to ensure content is current, accurate thorough, and compliant with DHS and ICE policies and procedures. Develop remediation plans for gaps and weaknesses.
Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
Has the ability to apply a comprehensive knowledge across key tasks and high impact assignments.
Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success.
Functions as a technical expert across multiple project assignments.
1. Instruct, guide, and mentor team members in the usage of Jira for the purposes of planning and tracking of their work in the scrum or kanban Agile methodology. 2. Facilitate Increment and sprint planning sessions with clients and team members in order to ensure that planned work is well defined, planned, articulated, and understood. 3. Assist team leads, clients, and other team members in the supervision of the implementation of Jira as a tool to track work within a program of approximately 50 team members broken down into 5 or 6 smaller team components. 4. Provide guidance and assistance in the usage of Jira for reporting of work progress against epics and other larger bodies of work or types of work. 5. Serve as the primary SME for Jira within a team of cybersecurity professionals. 6. Provide guidance, training, and advice on best practices and Agile methods to better plan and execute work within the team. 7. Facilitate retrospectives and reviews of work at periodic ends of increments or sprints. 8. Serve as the business analyst in planning and user story creation while others on the team are learning how to perform this function organic to the ISSO team.
Qualifications
2 years of using Jira as a business analyst and/or scrum master.
Experience in instructing or teaching others on the usage of Jira.
Experience in capturing and creating epics and user stories within Jira.
Experience in sprint planning and execution of work using Agile methodologies.
Must have 5 years of IT experience (inclusive of 1 year of Cybersecurity experience) if you hold a BS or Master’s Degree in an IT field. Or, 7 years of IT experience (inclusive of 3 years of Cybersecurity experience) if you hold a BS in a non-IT field. Or, 9 years of IT experience (inclusive of 5 years of Cybersecurity experience) if you hold non degree.
• Strong problem-solving skills • Ability to communicate with technical and non-technical staff • May lead and direct work of others. • U.S. Citizen • Public Trust Excellent oral and written communication skills • Possesses at least one of the following professional security certifications: o Certified ScrumMaster (CSM) o Software Security Certifications o CISSP: Certified Information Systems Security Professional o CSSLP: Certified Secure Software Lifecycle Professional o Certified Scrum Product Owner o ITIL o Lean Six Sigma Gren Belt o Lean Six Sigma Black Belt Similar security professional certifications must be approved by the Federal PM.
About steampunk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. SE Solutions participates in the E-Verify program.
Apply for this job online
Refer a Friend
Share on your newsfeed
Application FAQs
Overview
Steampunk wants you to join us as a Cybersecurity Audit Analyst on our team to support a government customer on site in Washington, DC.
In this challenging and rewarding role, you’ll be asked to introduce recommendations and changes to streamline the audit-related activities and ensure improved efficiency and performance levels across audited activities. Analytical tasks mainly involve verification, interpretation, and making accurate inferences, eliminating/overcoming the inefficiencies or shortcomings and to improve the current systems in practice. Support includes Financial Statements Audits, A-123, DHS, OIG, and Internal Audits. You’ll get to leverage your customer service skills and ability to be flexible and adaptive to a fast-paced, fluid business environment. You’ll also be expected to communicate effectively and decisively with all levels of the organization and be able to solve practical problems as well as exercise sound judgement with regards to sensitive and confidential information. As with any role this important in the cybersecurity field, you’ll have to be highly organized and have experience with auditing IT controls.
Contributions
• Provide support for any external or internal audits, including FISMA, Financial Statement Audits, and A-123 Reviews for IT controls • Participate in any audit activities including but not limited to interviews, documentation requests, artifact requests, vulnerability scan analysis and remediation. • Coordinate audit requests between the auditors and system teams and track status of all requested items. • Review auditee responses and deliverables for appropriateness and assist with interpreting requests. • Perform reviews of Notice of Findings and Recommendations and assist management in responding • Assist system support staff and ISSOs in creating the Mission Action Plan resulting from Notice of Finding and Recommendation. • Track and provide status updates on all milestones documented in the Mission Action Plan. • Provide milestone remediation documentation as required. • Develop and update audit status reports on a weekly basis. • Brief the Federal Audit lead on a regular basis. • Respond to any requests for clarification/information from the auditors.
Qualifications
• Bachelor’s Degree and three (3) years of experience in the audit field or a related area; OR
• Masters degree in a related field and two (2) years of experience in the audit field or a related area; OR
• No degree and seven (7) years of experience in the audit field or a related area
Preferred Skills • Experience managing IT audit engagements and IT projects • Experience creating and delivering executive briefing materials • Experience performing FISMA audits, Financial Statement audits, and A-123 reviews for IT controls
About steampunk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
Nov 22, 2019
Full time
Overview
Steampunk wants you to join us as a Cybersecurity Audit Analyst on our team to support a government customer on site in Washington, DC.
In this challenging and rewarding role, you’ll be asked to introduce recommendations and changes to streamline the audit-related activities and ensure improved efficiency and performance levels across audited activities. Analytical tasks mainly involve verification, interpretation, and making accurate inferences, eliminating/overcoming the inefficiencies or shortcomings and to improve the current systems in practice. Support includes Financial Statements Audits, A-123, DHS, OIG, and Internal Audits. You’ll get to leverage your customer service skills and ability to be flexible and adaptive to a fast-paced, fluid business environment. You’ll also be expected to communicate effectively and decisively with all levels of the organization and be able to solve practical problems as well as exercise sound judgement with regards to sensitive and confidential information. As with any role this important in the cybersecurity field, you’ll have to be highly organized and have experience with auditing IT controls.
Contributions
• Provide support for any external or internal audits, including FISMA, Financial Statement Audits, and A-123 Reviews for IT controls • Participate in any audit activities including but not limited to interviews, documentation requests, artifact requests, vulnerability scan analysis and remediation. • Coordinate audit requests between the auditors and system teams and track status of all requested items. • Review auditee responses and deliverables for appropriateness and assist with interpreting requests. • Perform reviews of Notice of Findings and Recommendations and assist management in responding • Assist system support staff and ISSOs in creating the Mission Action Plan resulting from Notice of Finding and Recommendation. • Track and provide status updates on all milestones documented in the Mission Action Plan. • Provide milestone remediation documentation as required. • Develop and update audit status reports on a weekly basis. • Brief the Federal Audit lead on a regular basis. • Respond to any requests for clarification/information from the auditors.
Qualifications
• Bachelor’s Degree and three (3) years of experience in the audit field or a related area; OR
• Masters degree in a related field and two (2) years of experience in the audit field or a related area; OR
• No degree and seven (7) years of experience in the audit field or a related area
Preferred Skills • Experience managing IT audit engagements and IT projects • Experience creating and delivering executive briefing materials • Experience performing FISMA audits, Financial Statement audits, and A-123 reviews for IT controls
About steampunk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
Overview
Design. Disrupt. Repeat.
Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is looking for an experienced Salesforce Business Analyst / Admin with an appetite for taking on new challenges.
Who We Are
Steampunk is the explosive collision of human-centered design and traditional government contracting. An employee-owned company with a startup mindset and time-tested approaches tailored for the federal government, we’re passionate about creating solutions that are impactful, practical, scalable, and most importantly, that meet our clients’ ever-changing needs.
At Steampunk, we believe in disrupting the status quo and setting the pace in the ecosystem of government contractors, while repurposing tried-and-true methodologies. We believe in empowering our people to find creative solutions to intractable problems. We believe the best environment in which to grow and thrive is outside our comfort zone.
While good design makes for a good product, we believe human-centered design makes for an excellent one.
We also believe effective teams are powered by diverse perspectives, backgrounds, and experiences. To that end, Steampunk is an equal opportunity employer committed to promoting diversity of race, gender, sexual orientation, religion, ethnicity, national origin, disability status, and protected veteran status, amongst our ranks. Additionally, we participate in the E-Verify program.
Why Steampunk?
Our people are the very core of what we do; their expertise and hunger for new and exciting challenges fuel our relentless pursuit of mission success. As part of our team of “Punks,” you’ll test the status quo, explore new boundaries, and set the bar high for how government clients expect to engage with contractors.
Because we value our employees’ work/life balance (and believe those who work hard deserve to play hard), we offer a very competitive benefits package, including telework/flex scheduling, health/dental with orthodontics/vision insurance upon hire, paid time off with a sell-back benefit and carryover option, 11 Federal Holidays, 100% paid military leave, 100% 401(k) plan match upon hire, professional development/education reimbursement, all flexible spending accounts, and more
Contributions
As a Steampunk Salesforce BA/Admin, you will work with Technical/Solutions Architects and Developers to translate business requirements into well‐architected solutions that best leverage the Salesforce platform. Develop, test, document and maintain solutions, integrations, and data migration elements of a Salesforce implementation using Salesforce declarative or programmatic development resources such as triggers, workflows, validations, approvals, Apex classes, Visualforce pages and Lightning components. Execute test plans to ensure quality delivery using test code and unit tests. Follow coding standards and participate in code reviews during projects to ensure appropriate design patterns are followed.
● Handle administrative functions in Salesforce applications including maintenance of user accounts, profiles, roles, security and data access, setting up workflows, sharing rules and permission sets.
● Administer standard and custom fields, map them out across integrations
● Analyze database issues and troubleshoot problems.
● Assist in training rollouts to new users, and grow the application knowledge.
● Envision, develop, and deploy tools to streamline processes to gain efficiencies and improve key metrics
● Keep up-to-date on new Salesforce features and help determine if we should implement internally.
Qualifications
Functional knowledge of Salesforce.com data structure and understanding of how to leverage the tool to meet complex process and reporting requirements
Bachelor’s Degree and 4 years of experience
Eligible to obtain and maintain and government security clearance
Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in Salesforce.com
Ability to work on multiple tasks and deliver results with aggressive timelines
Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision
Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment (conference calls, Skype, face-to-face)
Ability to produce high quality technical documentation and analysis
Take initiative to recommend process improvements and demonstrate creative thinking
Demonstrate self-motivation and the ability to grasp concepts quickly
Demonstrate sharp, analytical, problem solving, and decision-making skills
Knowledge and experience with Agile and DevSecOps methodologies
About steampunk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
Apply for this job online
Refer a Friend
Share on your newsfeed
Application FAQs
Nov 22, 2019
Full time
Overview
Design. Disrupt. Repeat.
Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is looking for an experienced Salesforce Business Analyst / Admin with an appetite for taking on new challenges.
Who We Are
Steampunk is the explosive collision of human-centered design and traditional government contracting. An employee-owned company with a startup mindset and time-tested approaches tailored for the federal government, we’re passionate about creating solutions that are impactful, practical, scalable, and most importantly, that meet our clients’ ever-changing needs.
At Steampunk, we believe in disrupting the status quo and setting the pace in the ecosystem of government contractors, while repurposing tried-and-true methodologies. We believe in empowering our people to find creative solutions to intractable problems. We believe the best environment in which to grow and thrive is outside our comfort zone.
While good design makes for a good product, we believe human-centered design makes for an excellent one.
We also believe effective teams are powered by diverse perspectives, backgrounds, and experiences. To that end, Steampunk is an equal opportunity employer committed to promoting diversity of race, gender, sexual orientation, religion, ethnicity, national origin, disability status, and protected veteran status, amongst our ranks. Additionally, we participate in the E-Verify program.
Why Steampunk?
Our people are the very core of what we do; their expertise and hunger for new and exciting challenges fuel our relentless pursuit of mission success. As part of our team of “Punks,” you’ll test the status quo, explore new boundaries, and set the bar high for how government clients expect to engage with contractors.
Because we value our employees’ work/life balance (and believe those who work hard deserve to play hard), we offer a very competitive benefits package, including telework/flex scheduling, health/dental with orthodontics/vision insurance upon hire, paid time off with a sell-back benefit and carryover option, 11 Federal Holidays, 100% paid military leave, 100% 401(k) plan match upon hire, professional development/education reimbursement, all flexible spending accounts, and more
Contributions
As a Steampunk Salesforce BA/Admin, you will work with Technical/Solutions Architects and Developers to translate business requirements into well‐architected solutions that best leverage the Salesforce platform. Develop, test, document and maintain solutions, integrations, and data migration elements of a Salesforce implementation using Salesforce declarative or programmatic development resources such as triggers, workflows, validations, approvals, Apex classes, Visualforce pages and Lightning components. Execute test plans to ensure quality delivery using test code and unit tests. Follow coding standards and participate in code reviews during projects to ensure appropriate design patterns are followed.
● Handle administrative functions in Salesforce applications including maintenance of user accounts, profiles, roles, security and data access, setting up workflows, sharing rules and permission sets.
● Administer standard and custom fields, map them out across integrations
● Analyze database issues and troubleshoot problems.
● Assist in training rollouts to new users, and grow the application knowledge.
● Envision, develop, and deploy tools to streamline processes to gain efficiencies and improve key metrics
● Keep up-to-date on new Salesforce features and help determine if we should implement internally.
Qualifications
Functional knowledge of Salesforce.com data structure and understanding of how to leverage the tool to meet complex process and reporting requirements
Bachelor’s Degree and 4 years of experience
Eligible to obtain and maintain and government security clearance
Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in Salesforce.com
Ability to work on multiple tasks and deliver results with aggressive timelines
Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision
Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment (conference calls, Skype, face-to-face)
Ability to produce high quality technical documentation and analysis
Take initiative to recommend process improvements and demonstrate creative thinking
Demonstrate self-motivation and the ability to grasp concepts quickly
Demonstrate sharp, analytical, problem solving, and decision-making skills
Knowledge and experience with Agile and DevSecOps methodologies
About steampunk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
Apply for this job online
Refer a Friend
Share on your newsfeed
Application FAQs
Overview
Design. Disrupt. Repeat.
Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is looking for an experienced UI/UX Designer with an appetite for taking on new challenges.
Who We Are
Steampunk is the explosive collision of human-centered design and traditional government contracting. An employee-owned company with a startup mindset and time-tested approaches tailored for the federal government, we’re passionate about creating solutions that are impactful, practical, scalable, and most importantly, that meet our clients’ ever-changing needs. At Steampunk, we believe in disrupting the status quo and setting the pace in the ecosystem of government contractors, while creatively improving tried-and-true methodologies. We believe in empowering our people to find innovative solutions to intractable problems. We believe the best environment in which to grow and thrive is outside our comfort zone.
While good design makes for a good product, we believe human-centered design makes for an excellent one.
Why Steampunk?
Our people are the very core of what we do; their expertise and hunger for new and exciting challenges fuel our relentless pursuit of mission success. As part of our team, you’ll test the status quo, explore new boundaries, and set the bar high for how government clients expect to engage with contractors.
Because we value our employees’ work/life balance (and believe those who work hard deserve to play hard), we offer a very competitive benefits package, including telework/flex scheduling, health/dental with orthodontics/vision insurance upon hire, paid time off with a sell-back benefit and carryover option, 11 Federal Holidays, 100% paid military leave, 100% 401(k) plan match upon hire, professional development/education reimbursement, all flexible spending accounts, and more.
We believe effective teams are powered by diverse perspectives, backgrounds, and experiences. To that end, Steampunk is an equal opportunity employer committed to promoting diversity of race, gender, sexual orientation, religion, ethnicity, national origin, disability status, and protected veteran status, amongst our ranks. Additionally, we participate in the E-Verify program.
Contributions
Responsibilities
As a Steampunk UI/UX Designer, you will be responsible for developing intuitive and user friendly designs, wireframes, and technical interfaces to bring technical solutions to life. You will be driving adoptability and usability of the systems we develop, and will employ design techniques that always put the users perspective first in the solution.
Detailed responsibilities include:
Acting as the lead designer for a variety of projects
Lead creation of clear web and digital experiences for primarily government clients
Work closely with both external clients and internal, cross-functional teams on projects that range from a few weeks to a few months in length.
Communicate with government stakeholders and decision-makers in compelling ways using a variety of visual mediums.
Qualifications
Qualifications
Bachelor of Arts in Graphic Design or related field.
Up to one year of experience delivering interface design solutions for various clients, including highly detailed annotated wireframes and user flows within complex web or mobile applications
Hands-on experience with Adobe Creative Suite and Rapid prototyping tools like Axure or Basalmiq
Strong client communication skills
Experience developing rapid prototypes and producing wireframes for user interfaces
Ability to obtain a U.S. government security clearance.
Preferred Skills:
Experience working on a cross functional Salesforce implementation team
About steampunk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
Nov 22, 2019
Full time
Overview
Design. Disrupt. Repeat.
Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is looking for an experienced UI/UX Designer with an appetite for taking on new challenges.
Who We Are
Steampunk is the explosive collision of human-centered design and traditional government contracting. An employee-owned company with a startup mindset and time-tested approaches tailored for the federal government, we’re passionate about creating solutions that are impactful, practical, scalable, and most importantly, that meet our clients’ ever-changing needs. At Steampunk, we believe in disrupting the status quo and setting the pace in the ecosystem of government contractors, while creatively improving tried-and-true methodologies. We believe in empowering our people to find innovative solutions to intractable problems. We believe the best environment in which to grow and thrive is outside our comfort zone.
While good design makes for a good product, we believe human-centered design makes for an excellent one.
Why Steampunk?
Our people are the very core of what we do; their expertise and hunger for new and exciting challenges fuel our relentless pursuit of mission success. As part of our team, you’ll test the status quo, explore new boundaries, and set the bar high for how government clients expect to engage with contractors.
Because we value our employees’ work/life balance (and believe those who work hard deserve to play hard), we offer a very competitive benefits package, including telework/flex scheduling, health/dental with orthodontics/vision insurance upon hire, paid time off with a sell-back benefit and carryover option, 11 Federal Holidays, 100% paid military leave, 100% 401(k) plan match upon hire, professional development/education reimbursement, all flexible spending accounts, and more.
We believe effective teams are powered by diverse perspectives, backgrounds, and experiences. To that end, Steampunk is an equal opportunity employer committed to promoting diversity of race, gender, sexual orientation, religion, ethnicity, national origin, disability status, and protected veteran status, amongst our ranks. Additionally, we participate in the E-Verify program.
Contributions
Responsibilities
As a Steampunk UI/UX Designer, you will be responsible for developing intuitive and user friendly designs, wireframes, and technical interfaces to bring technical solutions to life. You will be driving adoptability and usability of the systems we develop, and will employ design techniques that always put the users perspective first in the solution.
Detailed responsibilities include:
Acting as the lead designer for a variety of projects
Lead creation of clear web and digital experiences for primarily government clients
Work closely with both external clients and internal, cross-functional teams on projects that range from a few weeks to a few months in length.
Communicate with government stakeholders and decision-makers in compelling ways using a variety of visual mediums.
Qualifications
Qualifications
Bachelor of Arts in Graphic Design or related field.
Up to one year of experience delivering interface design solutions for various clients, including highly detailed annotated wireframes and user flows within complex web or mobile applications
Hands-on experience with Adobe Creative Suite and Rapid prototyping tools like Axure or Basalmiq
Strong client communication skills
Experience developing rapid prototypes and producing wireframes for user interfaces
Ability to obtain a U.S. government security clearance.
Preferred Skills:
Experience working on a cross functional Salesforce implementation team
About steampunk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
Overview
Design. Disrupt. Repeat.
Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is looking for an experienced Service Design Consultant with an appetite for taking on new challenges.
Who We Are
Steampunk is the explosive collision of human-centered design and traditional government contracting. An employee-owned company with a startup mindset and time-tested approaches tailored for the federal government, we’re passionate about creating solutions that are impactful, practical, scalable, and most importantly, that meet our clients’ ever-changing needs. At Steampunk, we believe in disrupting the status quo and setting the pace in the ecosystem of government contractors, while creatively improving tried-and-true methodologies. We believe in empowering our people to find innovative solutions to intractable problems. We believe the best environment in which to grow and thrive is outside our comfort zone.
While good design makes for a good product, we believe human-centered design makes for an excellent one.
Why Steampunk?
Our people are the very core of what we do; their expertise and hunger for new and exciting challenges fuel our relentless pursuit of mission success. As part of our team, you’ll test the status quo, explore new boundaries, and set the bar high for how government clients expect to engage with contractors.
Because we value our employees’ work/life balance (and believe those who work hard deserve to play hard), we offer a very competitive benefits package, including telework/flex scheduling, health/dental with orthodontics/vision insurance upon hire, paid time off with a sell-back benefit and carryover option, 11 Federal Holidays, 100% paid military leave, 100% 401(k) plan match upon hire, professional development/education reimbursement, all flexible spending accounts, and more.
We believe effective teams are powered by diverse perspectives, backgrounds, and experiences. To that end, Steampunk is an equal opportunity employer committed to promoting diversity of race, gender, sexual orientation, religion, ethnicity, national origin, disability status, and protected veteran status, amongst our ranks. Additionally, we participate in the E-Verify program.
Contributions
As a Steampunk Service Design Consultant, you will be responsible for guiding government clients through design thinking processes to generate creative, practical, and effective solutions to their pressing challenges in strategy, process, technology, and service delivery. You will co-create solutions with clients to improve the success of technology implementations and work with a multifunctional team to translate business requirements into achievable technical components.
Apply an iterative, design thinking process and lens to support clients to solve complex problems in strategic planning, process improvement, technology adoption and evolution, and service delivery.
Design and deliver customized, engaging, results-oriented interventions and workshops to improve organizational and team performance
Facilitate design thinking workshops. Use design thinking principles (ideation, prototyping, testing, and feedback) and tools (journey maps, prototyping tools, etc.) to facilitate problem-solving sessions for a range of government audiences, from senior leaders to front-line implementers.
Collaborate with government stakeholders to co-design session agendas, prompts, and exercises that help participants achieve their objectives with design thinking workshops.
Perform research and convert insights from leading designers, strategists, and technologists into solutions to organizational management challenges.
Craft compelling stories and visual models to communicate insights and discoveries.
Communicate with government stakeholders and decision-makers in compelling ways using a variety of visual mediums.
Qualifications
3+ years of experience in human centered design, facilitation, service design, or customer experience
Thorough knowledge and demonstrated experience applying design thinking principles and tools to solve client challenges
Exceptional oral and written communication and presentation skills, with proficiency in multiple methods of visual communication
Experience in group facilitation, including with groups of senior organizational leaders
Bachelor of Arts in Design or related field
Experience working in a project-based environment
Strong problem solving and analytical skills
Ability to obtain a U.S. government security clearance.
Preferred Skills:
Graphical design experience
UI/UX experience
Experience working on a cross functional Salesforce implementation team
About steampunk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
Nov 22, 2019
Full time
Overview
Design. Disrupt. Repeat.
Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is looking for an experienced Service Design Consultant with an appetite for taking on new challenges.
Who We Are
Steampunk is the explosive collision of human-centered design and traditional government contracting. An employee-owned company with a startup mindset and time-tested approaches tailored for the federal government, we’re passionate about creating solutions that are impactful, practical, scalable, and most importantly, that meet our clients’ ever-changing needs. At Steampunk, we believe in disrupting the status quo and setting the pace in the ecosystem of government contractors, while creatively improving tried-and-true methodologies. We believe in empowering our people to find innovative solutions to intractable problems. We believe the best environment in which to grow and thrive is outside our comfort zone.
While good design makes for a good product, we believe human-centered design makes for an excellent one.
Why Steampunk?
Our people are the very core of what we do; their expertise and hunger for new and exciting challenges fuel our relentless pursuit of mission success. As part of our team, you’ll test the status quo, explore new boundaries, and set the bar high for how government clients expect to engage with contractors.
Because we value our employees’ work/life balance (and believe those who work hard deserve to play hard), we offer a very competitive benefits package, including telework/flex scheduling, health/dental with orthodontics/vision insurance upon hire, paid time off with a sell-back benefit and carryover option, 11 Federal Holidays, 100% paid military leave, 100% 401(k) plan match upon hire, professional development/education reimbursement, all flexible spending accounts, and more.
We believe effective teams are powered by diverse perspectives, backgrounds, and experiences. To that end, Steampunk is an equal opportunity employer committed to promoting diversity of race, gender, sexual orientation, religion, ethnicity, national origin, disability status, and protected veteran status, amongst our ranks. Additionally, we participate in the E-Verify program.
Contributions
As a Steampunk Service Design Consultant, you will be responsible for guiding government clients through design thinking processes to generate creative, practical, and effective solutions to their pressing challenges in strategy, process, technology, and service delivery. You will co-create solutions with clients to improve the success of technology implementations and work with a multifunctional team to translate business requirements into achievable technical components.
Apply an iterative, design thinking process and lens to support clients to solve complex problems in strategic planning, process improvement, technology adoption and evolution, and service delivery.
Design and deliver customized, engaging, results-oriented interventions and workshops to improve organizational and team performance
Facilitate design thinking workshops. Use design thinking principles (ideation, prototyping, testing, and feedback) and tools (journey maps, prototyping tools, etc.) to facilitate problem-solving sessions for a range of government audiences, from senior leaders to front-line implementers.
Collaborate with government stakeholders to co-design session agendas, prompts, and exercises that help participants achieve their objectives with design thinking workshops.
Perform research and convert insights from leading designers, strategists, and technologists into solutions to organizational management challenges.
Craft compelling stories and visual models to communicate insights and discoveries.
Communicate with government stakeholders and decision-makers in compelling ways using a variety of visual mediums.
Qualifications
3+ years of experience in human centered design, facilitation, service design, or customer experience
Thorough knowledge and demonstrated experience applying design thinking principles and tools to solve client challenges
Exceptional oral and written communication and presentation skills, with proficiency in multiple methods of visual communication
Experience in group facilitation, including with groups of senior organizational leaders
Bachelor of Arts in Design or related field
Experience working in a project-based environment
Strong problem solving and analytical skills
Ability to obtain a U.S. government security clearance.
Preferred Skills:
Graphical design experience
UI/UX experience
Experience working on a cross functional Salesforce implementation team
About steampunk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
Overview
Steampunk is seeking a Cybersecurity SME (Level 3) to support our DHS client!
Contributions
Audit system security package elements and related systems to ensure content is current, accurate thorough, and compliant with DHS and ICE policies and procedures. Develop remediation plans for gaps and weaknesses.
Provides technical/management leadership on major tasks or technology assignments.
Establishes goals and plans that meet project objectives.
Has domain and expert technical knowledge.
Directs and controls activities for a client, having overall responsibility for financial management, methods, and
staffing to ensure that technical requirements are met. Interactions involve client negotiations and interfacing with senior management. Decision making and domain knowledge may have a critical impact on overall project implementation. May
supervise others.
Qualifications
Must have 16 years of IT experience (inclusive of 3 year of Cybersecurity experience) if you hold a BS or Master’s Degree in an IT field. Or, 18 years of IT experience (inclusive of 5 years of Cybersecurity experience) if you hold a BS in a non-IT field. Or, 20 years of IT experience (inclusive of 7 years of Cybersecurity experience) if you hold non degree.
• Strong problem-solving skills • Ability to communicate with technical and non-technical staff • May lead and direct work of others. • U.S. Citizen • Public Trust Excellent oral and written communication skills • Possesses at least one of the following professional security certifications: o Certified ScrumMaster (CSM) o Software Security Certifications o CISSP: Certified Information Systems Security Professional o CSSLP: Certified Secure Software Lifecycle Professional o Certified Scrum Product Owner o ITIL o Lean Six Sigma Gren Belt o Lean Six Sigma Black Belt Similar security professional certifications must be approved by the Federal PM.
About steampunk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
Apply for this job online
Refer a Friend
Share on your newsfeed
Application FAQs
Nov 22, 2019
Full time
Overview
Steampunk is seeking a Cybersecurity SME (Level 3) to support our DHS client!
Contributions
Audit system security package elements and related systems to ensure content is current, accurate thorough, and compliant with DHS and ICE policies and procedures. Develop remediation plans for gaps and weaknesses.
Provides technical/management leadership on major tasks or technology assignments.
Establishes goals and plans that meet project objectives.
Has domain and expert technical knowledge.
Directs and controls activities for a client, having overall responsibility for financial management, methods, and
staffing to ensure that technical requirements are met. Interactions involve client negotiations and interfacing with senior management. Decision making and domain knowledge may have a critical impact on overall project implementation. May
supervise others.
Qualifications
Must have 16 years of IT experience (inclusive of 3 year of Cybersecurity experience) if you hold a BS or Master’s Degree in an IT field. Or, 18 years of IT experience (inclusive of 5 years of Cybersecurity experience) if you hold a BS in a non-IT field. Or, 20 years of IT experience (inclusive of 7 years of Cybersecurity experience) if you hold non degree.
• Strong problem-solving skills • Ability to communicate with technical and non-technical staff • May lead and direct work of others. • U.S. Citizen • Public Trust Excellent oral and written communication skills • Possesses at least one of the following professional security certifications: o Certified ScrumMaster (CSM) o Software Security Certifications o CISSP: Certified Information Systems Security Professional o CSSLP: Certified Secure Software Lifecycle Professional o Certified Scrum Product Owner o ITIL o Lean Six Sigma Gren Belt o Lean Six Sigma Black Belt Similar security professional certifications must be approved by the Federal PM.
About steampunk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
Apply for this job online
Refer a Friend
Share on your newsfeed
Application FAQs
Overview
Steampunk is seeking a Cybersecurity SME (Level 3) to support our DHS client!
Contributions
Audit system security package elements and related systems to ensure content is current, accurate thorough, and compliant with DHS and ICE policies and procedures. Develop remediation plans for gaps and weaknesses.
Provides technical/management leadership on major tasks or technology assignments.
Establishes goals and plans that meet project objectives.
Has domain and expert technical knowledge.
Directs and controls activities for a client, having overall responsibility for financial management, methods, and
staffing to ensure that technical requirements are met. Interactions involve client negotiations and interfacing with senior management. Decision making and domain knowledge may have a critical impact on overall project implementation. May
supervise others.
Qualifications
Must have 16 years of IT experience (inclusive of 3 year of Cybersecurity experience) if you hold a BS or Master’s Degree in an IT field. Or, 18 years of IT experience (inclusive of 5 years of Cybersecurity experience) if you hold a BS in a non-IT field. Or, 20 years of IT experience (inclusive of 7 years of Cybersecurity experience) if you hold non degree.
• Strong problem-solving skills • Ability to communicate with technical and non-technical staff • May lead and direct work of others. • U.S. Citizen • Public Trust Excellent oral and written communication skills • Possesses at least one of the following professional security certifications: o Certified ScrumMaster (CSM) o Software Security Certifications o CISSP: Certified Information Systems Security Professional o CSSLP: Certified Secure Software Lifecycle Professional o Certified Scrum Product Owner o ITIL o Lean Six Sigma Gren Belt o Lean Six Sigma Black Belt Similar security professional certifications must be approved by the Federal PM.
About steampunk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
Nov 22, 2019
Full time
Overview
Steampunk is seeking a Cybersecurity SME (Level 3) to support our DHS client!
Contributions
Audit system security package elements and related systems to ensure content is current, accurate thorough, and compliant with DHS and ICE policies and procedures. Develop remediation plans for gaps and weaknesses.
Provides technical/management leadership on major tasks or technology assignments.
Establishes goals and plans that meet project objectives.
Has domain and expert technical knowledge.
Directs and controls activities for a client, having overall responsibility for financial management, methods, and
staffing to ensure that technical requirements are met. Interactions involve client negotiations and interfacing with senior management. Decision making and domain knowledge may have a critical impact on overall project implementation. May
supervise others.
Qualifications
Must have 16 years of IT experience (inclusive of 3 year of Cybersecurity experience) if you hold a BS or Master’s Degree in an IT field. Or, 18 years of IT experience (inclusive of 5 years of Cybersecurity experience) if you hold a BS in a non-IT field. Or, 20 years of IT experience (inclusive of 7 years of Cybersecurity experience) if you hold non degree.
• Strong problem-solving skills • Ability to communicate with technical and non-technical staff • May lead and direct work of others. • U.S. Citizen • Public Trust Excellent oral and written communication skills • Possesses at least one of the following professional security certifications: o Certified ScrumMaster (CSM) o Software Security Certifications o CISSP: Certified Information Systems Security Professional o CSSLP: Certified Secure Software Lifecycle Professional o Certified Scrum Product Owner o ITIL o Lean Six Sigma Gren Belt o Lean Six Sigma Black Belt Similar security professional certifications must be approved by the Federal PM.
About steampunk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
Overview
Steampunk is seeking Salesforce Architects who are technical, creative, hands-on experts with the Salesforce Platform. Ideal candidates will thrive working with clients in a consultative technical capacity and will have experience managing teams of technical personnel to build systems anchored around the Salesforce.com (SFDC) platform. Responsibilities will include leadership of teams for the complete lifecycle of solution development and deployment, from hands-on proposal technical support to prototyping client implementations and complete production deployment. This individual will ensure effective end-to-end solution design, to include integration with other non-Salesforce technologies and solutions, driving high client satisfaction with the final solutions.
Contributions
Serves as the technical delivery leader, accountable for completion of team delivery efforts including quality oversight and client acceptance
Fosters and promotes innovative thinking across the client environment
Builds and maintains client relationships, developing a strategic vision for clients and internal teams
Handles challenging client situations and offers technical and business guidance & direction to client executives
Manages staff and monitors performance and training needs to create skills expansion and career advancement opportunities
Interface with Business Analysts and technical staff and be responsible for delivering complete work products
Implements enterprise system and application architecture to ensure performance, maintainability, and application integration with external systems
Recommends direction for system testing efforts including unit testing, functional testing, end-to-end testing, validation testing and user acceptance testing
Works with Client's enterprise architecture team to define technical development guidelines and security guidelines for Salesforce based applications.
Develops change and release management for the Salesforce applications using DevOps and CI/CD processes and tools including Flosum, Bamboo/Jenkins, Bitbucket/GIThub and EclipseIDE solutions
Defines agile development life cycle for client applications and if needed, integrate it with the existing system development life cycle.
Provides guidance on master data management associated with Salesforce, including data capture, warehousing, storing, cleansing and security
Recommends strategy for source code management for salesforce applications.
Recommends Salesforce.com integration strategies with different business systems including working use of leading integration tools.
Qualifications
Bachelor's Degree
A minimum of four years of experience preferably with large scale Salesforce architecture solutions; U.S. Federal government consulting experience preferred
A minimum of four years of experience preferably in Salesforce.com applications development and implementations
Salesforce Administrator and Developer certifications (current) are required
Salesforce Technical Architect certification is preferred
Understanding of key SFDC architectural concepts and how they influence design
Technical Architect experience on implementation projects
Deployment knowledge and experience with Force.com, VisualForce, Salesforce configurations, Apex classes, APEX Web services, API, Reports and Dashboard and AppExchange deployment
Preferred Qualifications:
Experience with various capabilities offered by the SFDC platform including Workflow, Chatter, Knowledge etc.
Data Migration, Single Sign-on and web services experience involving Salesforce platform
Experience Integrating Salesforce.com with 3rd party solutions like SpringCM, eSignLive, Vlocity etc.
Experience with Mulesoft and APIs for systems integration with Salesforce
About steampunk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
Apply for this job online
Refer a Friend
Share on your newsfeed
Application FAQs
Nov 22, 2019
Full time
Overview
Steampunk is seeking Salesforce Architects who are technical, creative, hands-on experts with the Salesforce Platform. Ideal candidates will thrive working with clients in a consultative technical capacity and will have experience managing teams of technical personnel to build systems anchored around the Salesforce.com (SFDC) platform. Responsibilities will include leadership of teams for the complete lifecycle of solution development and deployment, from hands-on proposal technical support to prototyping client implementations and complete production deployment. This individual will ensure effective end-to-end solution design, to include integration with other non-Salesforce technologies and solutions, driving high client satisfaction with the final solutions.
Contributions
Serves as the technical delivery leader, accountable for completion of team delivery efforts including quality oversight and client acceptance
Fosters and promotes innovative thinking across the client environment
Builds and maintains client relationships, developing a strategic vision for clients and internal teams
Handles challenging client situations and offers technical and business guidance & direction to client executives
Manages staff and monitors performance and training needs to create skills expansion and career advancement opportunities
Interface with Business Analysts and technical staff and be responsible for delivering complete work products
Implements enterprise system and application architecture to ensure performance, maintainability, and application integration with external systems
Recommends direction for system testing efforts including unit testing, functional testing, end-to-end testing, validation testing and user acceptance testing
Works with Client's enterprise architecture team to define technical development guidelines and security guidelines for Salesforce based applications.
Develops change and release management for the Salesforce applications using DevOps and CI/CD processes and tools including Flosum, Bamboo/Jenkins, Bitbucket/GIThub and EclipseIDE solutions
Defines agile development life cycle for client applications and if needed, integrate it with the existing system development life cycle.
Provides guidance on master data management associated with Salesforce, including data capture, warehousing, storing, cleansing and security
Recommends strategy for source code management for salesforce applications.
Recommends Salesforce.com integration strategies with different business systems including working use of leading integration tools.
Qualifications
Bachelor's Degree
A minimum of four years of experience preferably with large scale Salesforce architecture solutions; U.S. Federal government consulting experience preferred
A minimum of four years of experience preferably in Salesforce.com applications development and implementations
Salesforce Administrator and Developer certifications (current) are required
Salesforce Technical Architect certification is preferred
Understanding of key SFDC architectural concepts and how they influence design
Technical Architect experience on implementation projects
Deployment knowledge and experience with Force.com, VisualForce, Salesforce configurations, Apex classes, APEX Web services, API, Reports and Dashboard and AppExchange deployment
Preferred Qualifications:
Experience with various capabilities offered by the SFDC platform including Workflow, Chatter, Knowledge etc.
Data Migration, Single Sign-on and web services experience involving Salesforce platform
Experience Integrating Salesforce.com with 3rd party solutions like SpringCM, eSignLive, Vlocity etc.
Experience with Mulesoft and APIs for systems integration with Salesforce
About steampunk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
Apply for this job online
Refer a Friend
Share on your newsfeed
Application FAQs
Overview
Design. Disrupt. Repeat.
Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is looking for an experienced Salesforce Senior Architect with an appetite for taking on new challenges.
Who We Are
Steampunk is the explosive collision of human-centered design and traditional government contracting. An employee-owned company with a startup mindset and time-tested approaches tailored for the federal government, we’re passionate about creating solutions that are impactful, practical, scalable, and most importantly, that meet our clients’ ever-changing needs.
At Steampunk, we believe in disrupting the status quo and setting the pace in the ecosystem of government contractors, while repurposing tried-and-true methodologies. We believe in empowering our people to find creative solutions to intractable problems. We believe the best environment in which to grow and thrive is outside our comfort zone.
While good design makes for a good product, we believe human-centered design makes for an excellent one.
We also believe effective teams are powered by diverse perspectives, backgrounds, and experiences. To that end, Steampunk is an equal opportunity employer committed to promoting diversity of race, gender, sexual orientation, religion, ethnicity, national origin, disability status, and protected veteran status, amongst our ranks. Additionally, we participate in the E-Verify program.
Why Steampunk?
Our people are the very core of what we do; their expertise and hunger for new and exciting challenges fuel our relentless pursuit of mission success. As part of our team of “Punks,” you’ll test the status quo, explore new boundaries, and set the bar high for how government clients expect to engage with contractors.
Because we value our employees’ work/life balance (and believe those who work hard deserve to play hard), we offer a very competitive benefits package, including telework/flex scheduling, health/dental with orthodontics/vision insurance upon hire, paid time off with a sell-back benefit and carryover option, 11 Federal Holidays, 100% paid military leave, 100% 401(k) plan match upon hire, professional development/education reimbursement, all flexible spending accounts, and more
Contributions
Serves as the technical delivery leader, accountable for completion of team delivery efforts including quality oversight and client acceptance
Fosters and promotes innovative thinking across the client environment
Builds and maintains client relationships, developing a strategic vision for clients and internal teams
Handles challenging client situations and offers technical and business guidance & direction to client executives
Manages staff and monitors performance and training needs to create skills expansion and career advancement opportunities
Interface with Business Analysts and technical staff and be responsible for delivering complete work products
Implements enterprise system and application architecture to ensure performance, maintainability, and application integration with external systems
Recommends direction for system testing efforts including unit testing, functional testing, end-to-end testing, validation testing and user acceptance testing
Works with Client's enterprise architecture team to define technical development guidelines and security guidelines for Salesforce based applications.
Develops change and release management for the Salesforce applications using DevOps and CI/CD processes and tools including Flosum, Bamboo/Jenkins, Bitbucket/GIThub and EclipseIDE solutions
Defines agile development life cycle for client applications and if needed, integrate it with the existing system development life cycle.
Provides guidance on master data management associated with Salesforce, including data capture, warehousing, storing, cleansing and security
Recommends strategy for source code management for salesforce applications.
Recommends Salesforce.com integration strategies with different business systems including working use of leading integration tools.
Qualifications
Bachelor's Degree
A minimum of six years of experience with large scale Salesforce architecture solutions; U.S. Federal government consulting experience preferred
A minimum of six years of experience in Salesforce.com applications development and implementations
5+ years of industry experience as a Salesforce.com developer or architect
Salesforce Administrator and Developer certifications (current) are required
Salesforce Technical Architect certification is required
Understanding of key SFDC architectural concepts and how they influence design
Technical Architect experience on implementation projects
Deployment knowledge and experience with Force.com, VisualForce, Salesforce configurations, Apex classes, APEX Web services, API, Reports and Dashboard and AppExchange deployment
Preferred Qualifications:
Experience with various capabilities offered by the SFDC platform including Workflow, Chatter, Knowledge etc.
Data Migration, Single Sign-on and web services experience involving Salesforce platform
Experience Integrating Salesforce.com with 3rd party solutions like SpringCM, eSignLive, Vlocity etc.
Experience with Mulesoft and APIs for systems integration with Salesforce
About steampunk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
Nov 22, 2019
Full time
Overview
Design. Disrupt. Repeat.
Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is looking for an experienced Salesforce Senior Architect with an appetite for taking on new challenges.
Who We Are
Steampunk is the explosive collision of human-centered design and traditional government contracting. An employee-owned company with a startup mindset and time-tested approaches tailored for the federal government, we’re passionate about creating solutions that are impactful, practical, scalable, and most importantly, that meet our clients’ ever-changing needs.
At Steampunk, we believe in disrupting the status quo and setting the pace in the ecosystem of government contractors, while repurposing tried-and-true methodologies. We believe in empowering our people to find creative solutions to intractable problems. We believe the best environment in which to grow and thrive is outside our comfort zone.
While good design makes for a good product, we believe human-centered design makes for an excellent one.
We also believe effective teams are powered by diverse perspectives, backgrounds, and experiences. To that end, Steampunk is an equal opportunity employer committed to promoting diversity of race, gender, sexual orientation, religion, ethnicity, national origin, disability status, and protected veteran status, amongst our ranks. Additionally, we participate in the E-Verify program.
Why Steampunk?
Our people are the very core of what we do; their expertise and hunger for new and exciting challenges fuel our relentless pursuit of mission success. As part of our team of “Punks,” you’ll test the status quo, explore new boundaries, and set the bar high for how government clients expect to engage with contractors.
Because we value our employees’ work/life balance (and believe those who work hard deserve to play hard), we offer a very competitive benefits package, including telework/flex scheduling, health/dental with orthodontics/vision insurance upon hire, paid time off with a sell-back benefit and carryover option, 11 Federal Holidays, 100% paid military leave, 100% 401(k) plan match upon hire, professional development/education reimbursement, all flexible spending accounts, and more
Contributions
Serves as the technical delivery leader, accountable for completion of team delivery efforts including quality oversight and client acceptance
Fosters and promotes innovative thinking across the client environment
Builds and maintains client relationships, developing a strategic vision for clients and internal teams
Handles challenging client situations and offers technical and business guidance & direction to client executives
Manages staff and monitors performance and training needs to create skills expansion and career advancement opportunities
Interface with Business Analysts and technical staff and be responsible for delivering complete work products
Implements enterprise system and application architecture to ensure performance, maintainability, and application integration with external systems
Recommends direction for system testing efforts including unit testing, functional testing, end-to-end testing, validation testing and user acceptance testing
Works with Client's enterprise architecture team to define technical development guidelines and security guidelines for Salesforce based applications.
Develops change and release management for the Salesforce applications using DevOps and CI/CD processes and tools including Flosum, Bamboo/Jenkins, Bitbucket/GIThub and EclipseIDE solutions
Defines agile development life cycle for client applications and if needed, integrate it with the existing system development life cycle.
Provides guidance on master data management associated with Salesforce, including data capture, warehousing, storing, cleansing and security
Recommends strategy for source code management for salesforce applications.
Recommends Salesforce.com integration strategies with different business systems including working use of leading integration tools.
Qualifications
Bachelor's Degree
A minimum of six years of experience with large scale Salesforce architecture solutions; U.S. Federal government consulting experience preferred
A minimum of six years of experience in Salesforce.com applications development and implementations
5+ years of industry experience as a Salesforce.com developer or architect
Salesforce Administrator and Developer certifications (current) are required
Salesforce Technical Architect certification is required
Understanding of key SFDC architectural concepts and how they influence design
Technical Architect experience on implementation projects
Deployment knowledge and experience with Force.com, VisualForce, Salesforce configurations, Apex classes, APEX Web services, API, Reports and Dashboard and AppExchange deployment
Preferred Qualifications:
Experience with various capabilities offered by the SFDC platform including Workflow, Chatter, Knowledge etc.
Data Migration, Single Sign-on and web services experience involving Salesforce platform
Experience Integrating Salesforce.com with 3rd party solutions like SpringCM, eSignLive, Vlocity etc.
Experience with Mulesoft and APIs for systems integration with Salesforce
About steampunk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
