10 jobs found in Addison

PRINCIPAL SOLUTIONS ARCHITECT Hilton Corporate Job Summary From smartphone capabilities like Digital Key to connected rooms that allow for integrated entertainment, temperature and lighting controls, Hilton's Global Technology team is building the hospitality experience of the future – for our guests, owners and Team Members. Through innovative technology development and deployment, this team ensures Hilton has the technology needed to support our continued global growth while remaining at the forefront of hospitality technology innovation. What will I be doing? As the Principal Solutions Architect, you will be responsible for leadership, analysis, modeling, and socialization of solution architecture of projects and product features across Hilton Worldwide Mobile and Web technologies that meet the needs of the enterprise and its customers. You will be expected to lead architecture efforts to pave the way for delivering solutions on time and within budget. You will partner collaboratively with multi-functional leads as well as product leads on current and future strategic efforts that will be required, allowing Hilton to maintain its position as a leader in hospitality.  You will be providing experienced mentorship, leadership and design direction to a team of engineers and leads to ensure sound technical delivery of customer-facing features and functions across the web and mobile channel. This position will be expected to establish extensive visibility and build relationships within technology and business to ensure multi-functional alignment providing clear direction to the product teams.  You will help to ensure that the team follows the defined agile and architecture methodology delivering industry leading web and mobile solutions with best in class security, quality and performance. You will work to develop the product team's understanding of proposed solutions to deliver features with minimal obstacles. You will contribute building and implementing the core principles of architecture and delivery and ensure these principles are followed throughout the team.  You will continuously maintain and develop your technical depth and breadth of knowledge across channels, but also possess an in-depth understanding of industry and business dynamics and political sensitivities. You will work to advise leadership of major dependencies and key strategies while maintaining the reputation as an accomplished solutions architect and leader with vision.  More specifically, you will: Work closely with the product owner and creative lead to define, document, and communicate the solution architecture and approach for new products and features. Run the technical delivery and quickly remove roadblocks within our agile delivery methodology while following our established architectural principles for mobile, web, and Application Program Interfaces (APIs). Write code and pair-program as-needed to support the software engineers on the team. Quickly create working proofs of concept including detailed documentation. Communicate frequently and effectively outside of the immediate team – platform architecture, back-end teams, management, and other journey teams - to ensure alignment across the organization. Debug and resolve production issues as needed. Lead and mentor more junior engineers and architects in order to continually increase the productivity of the teams. What are we looking for? We believe success in this role will demonstrate itself through the following attributes and skills: Organized and dedicated Strong personality to enforce architecture principles and set teams up for success Demonstrable ability to work with multi-functional leads Ability to effectively communicate to all levels of the organization Ability to work in fast paced environment with focus and precision Thrives in a high paced and dynamic environment Large e-commerce and digital delivery experience Effectively balance multiple platforms, teams, assignments and priorities To fulfill this role successfully, you should demonstrate the following minimum qualifications: Twelve (12) years total web, mobile, and/or software experience Five (5) years in a functional requirements gathering role Four (4) years development experience Two (2) years architecture experience Strong working knowledge of Agile methodology Travel - 25% is anticipated It would be helpful in this position for you to demonstrate the following capabilities and distinctions: BA/BS Bachelor's Degree Fourteen (14) years total web, mobile, and/or software experience Six (6) years of development experience Five (5) years of architecture experience Experience in Customer Facing Web, Mobile, and API Technologies such as IOS/Swift, Android/Java/Cotlin, React/React Native, Webpack, GraphQL, Express, Node.js Travel - 30% is anticipated What will it be like to work for Hilton? Hilton is the world's leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

HOUSEKEEPER/ROOM ATTENDANT - HAMPTON INN DALLAS/ADDISON Hampton Inn By Hilton Job Summary A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming Change and replenish bed linens, towels and guest amenities, as needed Perform deep cleaning tasks, as needed Stock, maintain and transport housekeeping supply cart on a daily basis Dispose of trash and recyclables Respond to special guest requests in a timely, friendly and efficient manner Perform guest turn down service, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

PRINCIPAL PLATFORM ENGINEER, MOBILE TECHNOLOGIES Hilton Corporate Job Summary From smartphone capabilities like Digital Key to connected rooms that allow for integrated entertainment, temperature and lighting controls, Hilton's Global Technology team is building the hospitality experience of the future – for our guests, owners and Team Members. Through innovative technology development and deployment, this team ensures Hilton has the technology needed to support our continued global growth while remaining at the forefront of hospitality technology innovation. What will I be doing?   ***The location for this position can be in Glendale, CA or Dallas, TX.***  As the Principal Platform Engineer, Mobile Technologies, you will be responsible for planning, prioritizing, overseeing and supporting the delivery of innovative Hilton mobile platform capabilities and experiences in collaboration with Software Engineering, Leadership and cross-product/cross-channel business partners. Your Platform Engineering team applies platform management and technical design and delivery skills to plan and prioritize the work of systems or services used by multiple Guest and/or Team Member product channels. In this highly collaborative position you will balance the needs of product/business feature owners, platform engineering and architects, enterprise safety and soundness, and performance/scalability to continually drive delivery of platform capabilities across Hilton's web and mobile channels. You will also be responsible for a wide range of output enabling agile/iterative platform development: roadmaps, context/sequence diagrams, epics, stories, technical wireframes, collaboration space documentation, and partner presentations. You will demonstrate versatility as platform interests span front line product awareness, enterprise infrastructure familiarity, data and API proficiency, performance monitoring and longer term foundation planning.  More specifically, you will: Core App and Mobile Platform Strategy   Define cross-product mobile experiences across phones, tablets and wearables/watches as well as underlying platform capabilities that use Hilton's evolving service/API-driven infrastructure and third party services/integration. Core App Delivery Roadmap Develop and maintain a core app delivery roadmap with input from appropriate stakeholders to enable best-in-class guest experiences, alignment with enterprise level technology transformation, and maximization of Hilton mobile growth, engagement and revenue. App and Mobile Platform Performance Continually monitor App performance and app store reviews to identify opportunities/issues and lead delivery of app and/or platform specific enhancements that will increase app/platform performance and stability, or provide competitive advantages. Leadership Collaborate with key stakeholders including Product, Channel, Software Engineering, and Creative to balance competing interests and needs across the organization to enable strategic mobile delivery, communicating effectively and aligning various partners along the way. Mobile OS Capability SME Sustain awareness of existing and upcoming iOS features and capabilities and communicate opportunities for Guest experience enhancements to product, channel and technology partners to enable strategic planning across roadmap. What are we looking for? We believe success in this role will demonstrate itself through the following attributes and skills: Success leading a product/platform management function by working with Technology, Business stakeholders and partner teams dispersed geographically Strong presence and the ability to effectively communicate complex technical concepts in understandable terms Strong knowledge and understanding of Android and/or iOS devices, mobile platforms and APIs Success balancing feature, performance, technical debt and infrastructure transformation/modernization delivery efforts against resource constraints Proven track record of coordinating across multiple functional and agile delivery teams to meet objectives and key results Strong analytical, interpersonal, collaboration, communication (written, verbal, and technical), presentation, negotiation, influence and problem-solving skills Leadership and ability to influence others across different levels in a large matrix organization Experience managing the definition and execution of agile product/platform delivery (conceptualization, initiative/epic/story creation, creative and solution design, development, testing, and implementation) Understanding of Adobe Analytics, and experience with APIs and GraphQL a plus Real passion for building beautifully crafted experiences incredible attention to detail in language, usability and design To fulfill this role successfully, you must possess the following minimum qualifications and experience: Twelve (12) years of experience in a mobile technology/product environment Four (4) years of experience writing product user stories and requirements in an agile product and platform environment Travel - 25-50% It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: BA/BS Bachelor's Degree; MBA is also encouraged. Six (6) years of experience in a product development environment Solid understanding of the mobile landscape, technologies, disrupters, and standard methodologies Strong working knowledge of software tools such as JIRA, Confluence, Rally, Zeplin, Visio, Adobe Experience with UI/UX design and usability Experience with online A/B testing to drive improvement in customer experience and business results Experience utilizing web analytics and data analysis to aid business decisions What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

MANAGER, ACCREDITATION PROGRAM Hilton Corporate Job Summary Hilton's Commercial Services organization is comprised of over 5,000 team members driving our sales, revenue management, call center, and analytics functions. These functions are the core of Hilton's commercial engine and are key to Hilton's ability to drive profitable growth. What will I be doing?   ***The location for this position can be in Dallas, TX or remote/virtual.***  Hilton is looking for a dynamic program manager who can build strong relationships across corporate and hotel teams to identify, build, drive and deliver solutions for the benefit of Hilton's Sales Organization. The Hilton Group Genius Hub was launched In April 2019. As the Manager, Accreditation Program, we will look to you as a self-starter who is comfortable navigating unstructured challenges to build and inspire teams to deliver successful programs and operationalization. You will be energized by stepping into projects where you may have little expertise and bring a focused strategic development approach, as well as a learning mindset, to take on any challenge. In this role, you will work closely with the VP of Group Sales, Sr. Director of Distribution Services, Strategy & Planning and other senior leaders based out of McLean, VA, Memphis, TN and Dallas, TX. You will support and advance the accreditation program by improving, updating content and processes while using internal Hilton resources and external partners to deliver on key strategic and tactical initiatives. This position requires communication and collaboration with team members at all levels of the organization, specifically with high levels of leadership and direct Key Agency partners. Hilton works with 700+ third party intermediaries in our group sales space ranging from large global partners to smaller regional agencies who may do one meeting per year. You will have the opportunity to drive one of our top strategic objectives.  More specifically, you will:   Partner across the Hilton Worldwide Sale (HWS) Organization, Brand teams and other teams to gather content, develop online training and build detailed project plans, lead cross functional working teams to meet project deadlines and deliver professional and compelling communications to key partners via the accreditation platform. Ensure objectives are met and delivered on-time, within scope and budget and with cross-functional project teams engaged (including third parties/vendors). Work directly with the Distribution Services FastPay teams and Salesforce teams to ensure alignment on the agency accreditation status. Organize teammates to build positive relationships and to respond to ad-hoc needs or expedited requests. Develop extraordinary communications including Microsoft PowerPoint presentations for delivery to internal and external partners. Draft message points for presentations, email communications, internal newsletter articles and other communication platforms. Establish and maintain strong, collaborative partnerships across Commercial Services, Operations, Human Resources (HR), Information Technology (IT), Legal and Finance. Engage with leaders on opportunities to operate most efficiently and engage with all teams on adopting standard methodologies to provide a consistent and superior partner experience. Drive exclusive documentation for all administrative, auditing, reporting, opportunity management and sales processes that support exceeding team goals consistently. Make continual process improvements to the accreditation platform. Work directly with HWS Sales, Marketing and Learning & Development to develop new content. Handle the management of the website and program as part of day to day operations. Handle issues escalated from the Accreditation Analyst. What are we looking for? We are seeking problem solvers, who are passionate about growing within a dynamic industry and who love to combine their analytical skills with business insight. The success in this role will demonstrate itself through the following attributes and skills: Strong critical thinking, project management, problem resolution, presentation, facilitation, collaboration and influencing skills required Self starter mindset with excellent time management skills. This includes working on multiple tasks at a time under tight deadlines while managing expectations of all partners. Experience crafting and implementing change management and communication plans For the best fit for the role, we are open to location where the position is based. To fulfill this role successfully, you should demonstrate the following minimum qualifications: Five (5) years of professional experience Three (3) years' experience in at least one of the following areas: Hospitality/travel, Sales/Revenue Management, or Management Consulting/Project Management Advanced Microsoft Office skills: Word, Excel, Outlook, PowerPoint Travel - 5% of the time It would be helpful in this position for you to demonstrate the following capabilities and distinctions: BA/BS Bachelor's Degree Five (5) years' experience in Hospitality, Travel and/or Project Management In depth understanding of key sales and distribution systems such as Delphi or Salesforce Knowledge of the third party group intermediary environment and key programs such as centralized payment (e.g., FastPay) What will it be like to work for Hilton? Hilton is the world's leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

DIRECTOR, DATA SCIENCE (PRODUCT - DIGITAL KEY) Hilton Corporate  Job Summary From smartphone capabilities like Digital Key to connected rooms that allow for integrated entertainment, temperature, and lighting controls, Hilton's Global Technology team is responsible for building the hospitality experience of the future – for our guests, owners, and Team Members. Through innovative technology development and deployment, this team ensures Hilton has the technology needed to support our continued global growth while remaining at the forefront of hospitality technology innovation. What will I be doing? At Hilton, we are focused on delivering distinctive and ground breaking customer-centric experiences in every interaction, for every guest, each time. We have a legacy of success in leading the industry in important innovations like Digital Key. In a world where competitors are replicating our strategies and customers are becoming more discerning than ever, crafting high quality, consistent, branded experiences powered by intuitive customer-facing products and innovative technology is of utmost importance.    We are building a team of passionate, ambitious product leaders, who will embrace bold ideas, foster collaboration, and passionately deliver great product experiences for our customers.  As the Director you will partner with key team members, core systems and vendors to utilize system and usage data in conjunction with team members and customer insights into actionable strategies and priorities. You will think of creative ways to support customer facing high volume products with the most advanced technology. You will be committed to the overall quality for products that connect team members, complex technology systems and guests. You will work with developers, project managers, product managers, system architects, support vendors and more. Do you love and possess a strong grasp of data and systems, a holistic understanding of complex systems and dependencies, as well as hotel and customer facing digital technologies? If so, then we are looking for you.  With minimal direction, this role will develop new ways to aggregate and analyze data to identify issues before they arise and will have a chance create tools to report and monitor performance. We believe leadership and dynamic communication abilities are keys to success in this role. Your success will be defined by your rare self-starting attitude and awareness of issues and ongoing product measurement and performance with a zero-defect goal. More specifically, you will: Define, monitor and report a balanced set of performance metrics to deliver product stability and continuous improvement Research and implement new API testing tools, automation tools, performance testing tools Coordinate with the support organizations (internal and external) to ensure processes, staffing and performance meet the quality objectives Aid in educating and guiding teams on the best data monitoring practices Strengthen the confidence in our solutions by acting as an SME for data aggregation and analysis Understand and approve the release process and inter-dependencies across technology, reporting, support, hotel teams and operations Ensure vendor SDLC is aligned and quality impacts are documented and communicated Ensure that the requirement trace-ability matrix is created and updated Define a strategy to diagnose and report in advance, and direct support organization to execute strategy Recommend an approach on SQL queries to validate databases using an automation tooling for support teams Understand impact of defects with associated documentation using JIRA or HP QC logged by support Collaborate with outside vendors, internal teams and hotel management to identify and resolve issues Coordinate with PMs/Training/Front Office/Hotel teams to inform processes and training that improve the product quality and boost the guest experience What are we looking for?   To fulfill this role successfully, you must possess the following minimum qualifications and experience: Eight (8) years working in automation/manual testing Three (3) years of data science experience focused on forensic analysis and predictive modeling Three (3) years working with programming in a C-style language Solid grasp of SQL Proficiency using SoapUI, Postman or similar test harnesses for RESTful web service testing Experience managing teams of three (3)+ people It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Master's Degree in Business Administration Five (5) years spent translating business strategy and analysis into consumer facing digital products Three (3) years of working in Agile Product Management Four (4) years of management experience One (1) to three (3) years of experience in GraphiQL Experience with Continuous Integration/Continuous Deployment methodologies is a plus What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Job Summary Hilton is standing up a new Data and Analytics organization with the mission to create a connected ecosystem of data, technology, tools, techniques, people, and processes intentionally employed to produce insights that help solve real business problems and empower the decision-making process.   As the Senior Manager of Dashboard Development, you will manage Business Intelligence Developers to create high quality dashboards that enable business decisions and insights throughout the enterprise. What will I be doing? As the Senior Manager of Dashboard Development, you will need a strong combination of design, development, and data channeling skills and you will work to design, build, test, and deploy dashboards based upon business and technical requirements while defining architecture patterns and development standards.   The success in this role will demonstrate itself through: Sets of highly engaging and accurate dashboards, which will directly enable better decision making by the business Presenting and maintaining well documented guidance around design, architecture patterns and development standards, ensuring they are actively socialized across the BI Development community Proposing enhancements ahead of business asks Adhering to project plans and finding opportunities to shorten the development timeline A deep technical knowledge across multiple BI platforms Capacity management, development and motivation of high-performance team Other key priorities are listed below: Lead the development of a Business Intelligence strategy, understand business requirements and partner with IT to implement dashboards Oversee the design, build, and test for an enterprise-wide dashboard suite Mobilize, align, and manage BI Developer Support teams, including resource allocation and capacity management Collaborate with the Data Sourcing Lead and IT on the API strategy Support BI strategy and tool management; collaborate with functional teams Review, approve, and/or deny functional and technical designs for dashboards Serve as the BI subject matter expert to the business by fielding BI related questions and conducting BI demos during training and innovation sessions Design, develop, test, and support the deployment of dashboard demand to the Data and Analytics Organization Develop a BI semantic layer for business consumption Meet with stakeholders to understand business requirements, create functional and technical designs, and document reporting artifacts What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: Minimum Education: BA/BS Bachelor's Degree in Computer Science, Engineering, Business Administration or related field of study Minimum Years of Experience: Five (5) years of Business Analytics, Intelligence and measurement experience Minimum Years of Experience: Five (5) years of data analytics, reporting and interpretation experience supporting an enterprise across multiple business functions Minimum Years of Management Experience: Three (3) years of Project Management experience Two (2) years of experience managing teams and individuals Additional Requirements (i.e. % of travel time, etc.): Experience developing data visualizations and performing data analysis Deep experience with dashboard design and development enabled by BI tools (including Tableau, MicroStrategy, and/or Qlik) and performing data analysis Knowledgeable of data modeling, ETL, statistics, databases, servers and agile delivery Advanced Microsoft Excel and PowerPoint skills; advanced presentation skills It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Education: MA/MS Master's Degree Minimum Years of Experience: Two (2) years of supervisory experience End-to-end understanding of the data flow process (from ingestion to consumption layer) Functional experience in Hospitality Solid working experience with surrounding and supporting disciplines (data quality, master data management, meta-data management, data operations, BI/Data WH/Data Lake, and data architecture) In-depth knowledge in at least one (1) information management discipline (data quality, master data management, meta-data management, data operations, BI/Data WH/Data Lake, and data architecture) What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Job Summary The Analytics team serves as internal consultants to key functions across the business, including Hilton's Customer, Marketing, Digital, and Revenue and Sales organizations, with specialized support for the executive leadership team. The team consists of both embedded subject matter experts (like this role), who serve as strategic advisors to key stakeholders, and technical experts, who are proficient in Tableau, R, SAS and MicroStrategy. The team is fully integrated within the business functions in order to ensure close partnerships and more effectively measure and drive company performance.   Reporting to the Director, Digital Analytics, you will be embedded within the Digital Product Innovation (DPI) organization, to help them build and optimize incredible products for Hilton's customers in order to create amazing guest experiences. What will I be doing? As a Team Member in this role, you will be responsible for: Deeply integrating with DPI Product Pod(s), and for providing analytics to clearly outline business case opportunities and estimated impact Leading insight executions and ensuring timely delivery of strategic recommendations for Product Pod planning and road mapping Providing guidance and recommendations for DPI KPIs and success metrics for individual tests, projects, product launches, and MVPs Partnering with, guiding, and training DPI Team Members for self-service data and analytic needs to create a data savvy culture within DPI Creating standard reporting, dashboard, and metrics so that everybody is speaking the same language Working closely with DPI and the Data Architecture team to build business requirement documents for new tracking and improving existing tracking Improving site and product adoption and conversion via analyses and rigorous testing practices (e.g. hypothesis construction, estimating test length and effect, etc.) Monitoring the product release cycle for functional issues and real business impacts Conducting root cause analyses for any data or product issues Providing the Analytics COE knowledge of DPI projects, including product changes (website, mobile application, etc.), releases, current and historical activities and impacts and other product insights that can be used for larger-scale analyses and deep dives that resonate in other areas of the business What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: Minimum Education: BA/BS Bachelor's Degree Minimum Years of Experience: Five (5) years of professional experience Minimum Years of Experience: Two (2) years of experience driving business case development, including quantitative and qualitative analyses Minimum Years of Experience: Two (2) years of deep experience with a web analytics platform (Adobe Analytics or Google Analytics) Minimum Years of Experience: One (1) year of testing and optimization experience It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Education: MA/MS Master's Degree Minimum Years of Experience: Seven (7) years of professional experience Minimum Years of Experience: Two (2) years working with Adobe Analytics Minimum Years of Experience: Two (2) years of testing and optimization experience Minimum Years of Experience: One (1) year in report and dashboard design and development Expertise with BI tools (including Tableau, MicroStrategy, SAS, Qlik, etc.) What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

J ob Summary The Analytics team serves as internal consultants to key functions across the business, including Hilton's Customer, Marketing, Digital, Revenue, and Sales organizations, with specialized support for the executive leadership team. The team consists of both embedded subject matter experts and leaders (like this role), who serve as strategic advisors to key stakeholders, and technical experts, who are proficient in Tableau, R, SAS and MicroStrategy. The team is fully integrated within the business functions in order to ensure close partnerships and more effectively measure and drive company performance.   Reporting to the Senior Director, Digital and Marketing Analytics, you will be responsible for managing analytics for all aspects of Hilton's digital journey in close partnership with the Digital Product Innovation (DPI) team. What will I be doing? As a Team Member in this role, you will be responsible for: Partnering with Hilton's SVP Digital Product Innovation to drive digital product strategy from an analytics and data perspective Building up a new team of Digital Product Analysts that will be deeply integrated with the DPI Product pods Developing testing, implementation, and execution plans to achieve DPI goals and objectives Leading the DPI KPI and target setting process Utilizing and synchronizing various data sources to develop fact-based and data-supported recommendations for the business Establishing and managing analytical methods and techniques, such as predictive analytics, enterprise decision support, and web analytics Collaborating with others throughout the broader Analytics organization to support ad-hoc analysis Educating others on how to leverage insights from self-service tools and analytics to drive business decisions Partner closely with Digital Architecture team to ensure appropriate tracking and Adobe Suite setup Managing direct reports What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: Minimum Education: BA/BS Bachelor's Degree Minimum Years of Experience: Seven (7) years of professional experience Minimum Years of Experience: Five (5) years of hands-on experience with enterprise web analytics (i.e., Google Analytics Premium, Adobe Analytics, etc.) Minimum Years of Experience: Five (5) years of experience with website testing and conversion optimization Minimum Years of Experience: Three (3) years working with advanced analytics, using analytic tools, benchmarking and competitive analyses, and business scenario modeling Minimum Years of Experience: Three (3) years coaching business users through data representation, interpretation, and storytelling of data Minimum Years of Experience: Three (3) years of experience with report and dashboard design and development Minimum Years of Experience: Two (2) years of experience with each of the following: Digital Product Analytics Mobile Application Analytics Adobe Analytics Management Experience (type): Supervisor/Manager: 1-3 People It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Education: MA/MS Master's Degree in Data Science, Statistics, Marketing, Communication or related field Minimum Years of Experience: Ten (10) years of professional experience Minimum Years of Experience: Three (3) years spent managing a team of direct reports Experience working with Product teams in an Agile environment Expertise with Business Intelligence (BI) tools (including Tableau, MicroStrategy, SAS, Qlik, etc.) Exceptional Excel skills; advanced PowerPoint skills Experience running optimization programs and working with optimization tools (i.e., Optimizely, Maxymiser, Adobe Target) What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Job Summary Hilton is creating a best-in-class data & analytics department that will lead a connected ecosystem of data, technology, tools, techniques, people and processes. This innovative data & analytics function will drive advanced analytics and actionable insights to help drive Hilton's performance.     As the Digital Analytics Implementation Senior Architect, you will be responsible for maintaining solid client-side analytics deployments, researching and resolving issues, and thinking strategically about digital analytics architecture. In this role, you will support Hilton's web and app digital analytics implementation (including tag management) and must enjoy working with developers while ensuring consistent communication and buy-in from other digital analytics architects and business stakeholders. You will be responsible for implementing Adobe's digital analytics and marketing tracking pixels via Adobe DTM for company websites and app SDKs for mobile applications (iOS and Android). What will I be doing? Managing the front-end/client implementation and maintenance of Hilton's digital analytics tools including Adobe Analytics and Dynamic Tag Management, building and maintaining JavaScript within Adobe DTM including QA and UAT activities, migrating hard-coded 3rd and 4th party marketing acquisition tags into the tag manager, and updating and/or migrate Tag Management software based on business needs Liaising with Hilton's technology teams to add, update and verify implementation of analytics measurement on Hilton brand websites, apps, local sites, and campaign landing pages Working with the other Digital Analytics Architects to interpret business analytics requirements and deliver implementations which meet those requirements Acting as the on-the-ground interface between digital analytics architects and various internal and external development teams including creation and delivery of technical specification documents Proactively identifying, analyzing, and positioning opportunities to improve the digital analytics front-end implementation based on internal and external data Identifying data collection issues and work with development teams to implement fixes Maintaining robust documentation regarding the front-end (client-side) architecture for analytics solutions and tag management Tracking, prioritizing, and managing analytics implementation initiatives across multiple teams; serving as contact for all analytics/tracking implementation requests, and effectively translating stakeholder objectives into technical requirements for all digital channels, including web, mobile apps, and microsites Driving innovation by keeping pace with new data collection technologies and maintaining a competitive advantage within the marketplace by seeking out and learning about changes in the field to augment existing capabilities What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: BA/BS Bachelor's Degree Two (2) years of business experience in marketing, planning, or other analytical business field Two (2) years of experience with digital analytics applications (Adobe Analytics, Adobe DTM, etc.) One (1) year of analysis experience One (1) year of experience supporting digital analytics implementations as implementation specialist or similar role   It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: BA/BS Bachelor's Degree in Business, Marketing or Information Systems Two (2) years of experience leading digital analytics implementations Experience with native App code Experience in tagging single-page apps Experience migrating Tag Management Systems Highly proficient in implementing analytics via a Tag Management System (DTM) for websites and/or mobile applications (Tag implementation/tag migration) What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Job Summary Hilton is creating a best-in-class data & analytics department that will lead a connected ecosystem of data, technology, tools, techniques, people and processes. This innovative data & analytics function will drive advanced analytics and actionable insights to help drive Hilton's performance.    The Analytics Team serve as internal consultants to key functions across the business, including Hilton's customer, marketing, digital, revenue, and sales organizations, with specialized support for the executive leadership team. The team consists of both embedded subject matter experts, who serve as strategic advisors to key stakeholders, and more technical experts, who are proficient in Tableau, R, SAS and Microstrategy. The team is fully integrated within the business functions in order to ensure close partnerships and more effectively measure and drive company performance.    As Senior Manager of DPI Analytics, you will report to the Director of Marketing Analytics and be responsible for driving Digital Product Innovation strategy and execution through actionable insights with a focus on advanced analytics techniques and data engineering. What will I be doing? Working with large data sets, amazing teammates and business partners, and on a diverse set of interesting problems in an area that has great business impact Serving as the DPI analytics expert on the Marketing Analytics team and leading the team's advanced analytics support for the DPI organization Identifying critical business problems, translating them into structured analyses, synthesizing data from multiple sources, and delivering insights that drive strategy, by partnering closely with stakeholders and Analytics teammates Using advanced analytics techniques, such as scenario, sensitivity, and regression analysis and data engineering skills to deliver maximum value to the DPI organization Constantly looking for improvements in tools, data sources, and analytic techniques to improve various aspects of digital analytical and business needs Thinking strategically about opportunities to drive connections across Hilton's analytics teams, sharing best practices, and driving stakeholder value What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: Bachelor's Degree Seven (7) years of professional work experience Five (5) years of experience analyzing large data sets with SQL, R, SAS, or other statistical package Three (3) years of experience in data engineering It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: MA/MS Master's Degree Functional experience in digital product or digital analytics Expertise with Adobe Analytics Experience with BI tools, including Tableau, MicroStrategy, SAS and/or Qlik What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!