327 jobs found in Chicago

About the Role As a part of the Uber Freight Operations team, you will work on defining and improving our operational workflow across our Sales and Account Management organization. You will work cross functionally with teams across Uber Freight, solving some of our largest operational problems, building processes, and providing analytical insights to the team. You should have strong project management skills, excellent time-management and organizational habits, and the ability to analyze and clearly communicate information to cross functional stakeholders. What You'll Do Problem solve. We're faced with new and interesting problems that need solved every single day. Identify and implement short-term solutions in a timely manner, while helping define the long-term solution. Identify operational weaknesses and help improve or innovate new processes to keep our teams as efficient as possible Project Management. You'll have projects that span across all teams within Uber Freight and will have the opportunity to own these projects from end to end Analytics. Utilize data to understand our operational performance and areas for improvement. Know how to use the data and turn that into action Work closely across our team to measure the impact and efficiency of new products and business processes Be a hustling multi-tasker. You'll be the go to person for many key operational initiatives What you'll need: Minimum 2 years experience in a data driven/consulting role; some high-growth operations or startup experience is preferred. Balance of attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength. Explorer at heart - the ability to self-serve, investigate and problem solve. You're a self-starter, and a growth mindset attitude is a must! Comfortable with ambiguity; the ability to structure ideas into actionable plans. Clear communicator. You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key take aways, and disseminate actionable insights. Strong Excel / data management skills. SQL Proficiency preferred. Bachelor's Degree strongly preferred An excitement for reinventing one of the largest industries in the world and helping to build an incredibly impactful marketplace from the ground up. At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Customer Success Manager - 12073 Chicago, IL Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey! Role: Are you passionate about customer success and big data? Are you a true hybrid professional with customer acumen and a proven technical foundation? Then come be a member of Splunk Customer Success, providing mentorship, planning and oversight while demonstrating adoption and technical best practices. The Customer Success Manager (CSM) is the key partner helping our valued customers achieve their strategic objectives and maximum value from their investment in Splunk. Additionally, the CSM serves as the liaison between the customer and the Splunk ecosystem, streamlining partnership with Product Management, Engineering, Professional Services, Education, and others. Responsibilities: I Want To and Can Do That! Orchestrate overall relationship with assigned clients, which will include: Growing adoption, ensuring retention, and happiness. Work with clients to build Customer Success Plans, establishing critical goals, to aid the customer in achieving their objectives. Measure and monitor customer’s achievement of critical and key performance indicators, reporting both internally to Splunk Account team and externally to Customer Sponsors and Executives. Establish regular cadence (Weekly, Monthly, Quarterly) with each assigned client, to review executive dashboards, and program status. Cement yourself as a trusted/strategic advisor with customers and drive continued value of our products and services. Work closely with the Splunk Account Team (Account Manager, SE, PS and EDU) to find opportunities for new usage of Splunk across organizational functions. Work to identify and/or develop upsell opportunities. Advocate customer needs/issues cross-departmentally and program-manage customer concerns. Assist and provide expert deployment, operational standard methodologies and establish a Splunk Center of Excellence. Assist in workshops to help customers demonstrate the full value of Splunk solutions and lead periodic partner meetings. Provide insight with respect to the availability and applicability of new products and features. Support Professional Services with scoping, and selling follow-on and new service opportunities. Support Education Services in identifying and recommending staff training opportunities. Identify in cooperation with the Account team the key success criteria for Splunk deployment and drive customer happiness. Act as the Splunk liaison for Splunk technical inquiries, issues or escalations. This will include working with Splunk Support, Product Management (i.e. roadmaps), or others as needed. Maintain current functional and technical knowledge of the Splunk platform and future products. Requirements: I’ve already done that or have that! 10 + years in a related function with direct customer advocacy and engagement experience in post-sales or professional services functions in Fortune 1000, mid-tier, start-up companies, or Public Sector organizations. Since this role is essential to Splunk's customer success initiative, you will have a rich history of growing customer happiness, adoption, and retention. Confirmed ability to drive continuous product value. Experience developing product use-cases with customers. You will be a strong teammate, but still a self-starter. Since this role is customer facing, you will possess exceptional verbal, written, social, presentation, and interpersonal skills. Thrives in a multi-tasking environment and can adjust priorities on-the-fly while still having the ability to focus on details and be analytical. Good technical and problem solving skills coupled with the ability to provide quick resolution to problems. Prior experience conducting workshops to customers and discussing pros cons of implementing various technologies and business value. You have played in the Enterprise and/or cloud software space. Experience navigating and steering customer engagements to completion with a high level of customer happiness. Willingness to travel up to 50% (estimated average 25%). Since travel is based on customer and business need there may be more or less travel depending on location of customers. We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Regional Sales Director, Strategic - 11822 Chicago, IL     Columbus, OH     Cleveland, OH Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey. Role Due to our expansive growth we are seeking an exceptional sales leader to join our team as Regional Sales Director. In addition to requisite passion, skills, and experience, you will have a proven record in selling enterprise software solutions to large organizations, experience successfully leading front line sales teams, and a history of overachieving team quotas. What We Offer You: An opportunity to drive significant shareholder, customer and employee value. Growth and mentorship. We believe in growing our sales talent through ownership and leadership opportunities. A constant stream of new things to learn. Breadth and depth. Do you want to make an impact? Can you hire the right team to match our growth, be a player /coach, hands on with the team? The work you’ll do will directly impact the experience of our customers. Highly talented and dedicated peers, all the way from Sales Engineering to Customer Support. An open, supportive, and collaborative work environment. Responsibilities: Recruit, hire, onboard, and retain an all-star sales team: Inspire, empower, coach and motivate, while pairing business and revenue objectives with appropriate growth initiatives. Train new hires on sales process, ensure standards of success are clearly articulated. Consistently deliver revenue targets – ensuring company revenue goals, and objectives are achieved quarter over quarter and year over year. Accurately forecast quarterly, and annual revenue numbers for assigned region, dedication to the number and to deadlines. Direct sales activities within assigned area, set expectations, provide mentorship, prioritize efforts, hold the team accountable for building pipeline and executing each phase of the sales cycle. Coach sales team to uncover customer needs, develop champions, present specific use cases, demonstrate the differentiated value of Splunk products and services and negotiate favorable pricing and terms by selling value and return on investment. Work as a team for the most efficient use and deployment of resources; collaborate with sales engineering, channels/alliances, professional services, product, legal, marketing, and engineering teams to create a seamless customer experience. Use CRM systems (Salesforce) extensively. Requirements 5+ years’ experience building and leading front-line sales teams; ability to grow and scale upward with the company; second line management experience a plus. 10+ years direct and channel enterprise software selling experience to large enterprises, is required. Relevant software industry experience in any of the following: IT systems, enterprise or infrastructure management, application development and management, security, business applications and/or analytics. Track record of consistently meeting/exceeding sales quotas personally and as a sales leader. Excellent leadership and influencing skills; ability to build strong business partnerships both outside, and within the organization. Skilled at business planning and diligent at measuring and communicating progress towards the plan, identifying roadblocks, and coming up with appropriate solutions. Experience with target account selling, solution selling, and/or consultative sales techniques; knowledge of MEDDPICC and Challenger methodologies is a plus Highly professional persona and polished demeanor. Strong verbal/written communication and presentation skills; effective at delivering executive level presentations. Success adapting in fast-growing and changing environments Bachelor's degree; MBA a plus We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Regional Sales Manager - New Logo Acquisition-11421 Chicago, IL Location: Chicago, IL Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most meaningfully to each other’s success. Learn more about Splunk careers and how you can become a part of our journey! Role Are you passionate about technology and making your customers successful, and do you have the ability to articulate the value and return on investment of an enterprise solution across multiple decision makers? If you answered yes to these questions then we have a role for you! We are seeking a passionate, results oriented, sales professional to drive new customer acquisition and incremental revenue growth calling on Enterprise accounts in the Southeast. You are a hunter with a successful track record in New Business development and over achieving sales targets, and know how to show value and sell groundbreaking technology. Are you up for the challenge? Regional Sales Managers are individual contributors who play a vital role in driving a significant share of revenue for Splunk. We provide our reps with an environment in which they can make valuable contributions from day one while also building opportunities for learning and growth. The work you’ll do will directly impact the experience of our customers. Responsibilities: You will establish a vision and plan to guide your long-term approach to pipeline generation. You will consistently deliver software license revenue targets – dedication to the number and to deadlines. In addition you will expertly land, adopt, expand, and deepen sales opportunities. Explore the full spectrum of relationships and business possibilities across the client’s entire org chart. Become known as a thought-leader in machine learning and predictive analytics. Expand relationships and orchestrate complex deals across more diverse business stake-holders. Holistically embrace, access, and utilize the channel to identify and open new, unchartered opportunities. Work as a team for the most efficient use and deployment of resources. Provide timely and insightful input back to other corporate functions. Qualifications You have 5-to 7 years of direct sales experience selling enterprise software to mid-size and large enterprises (required). Previous experience utilizing partners, channels and alliances to sell more successfully and overachieve your quota. You have sold a similar complex solution software and have experience in any of the following: IT systems, enterprise or infrastructure management, application development and management, security, business applications and/or analytics. You have a consistent track record of over achieving quotas consistently in new logo acquisition software sales. Demonstrable success creating market demand rather than fulfilling demand. Experience selling complex enterprise software solutions and ability to adapt in fast-growing and changing environments Proven success closing six and seven figure software licensing opportunities with prospects and customers in the defined territory. Experience in the “C” suite, strong executive presence and polish, and excellent listening skills. Experience with target account selling, solution selling, and/or consultative sales techniques; knowledge of MEDDIC and Challenger methodologies is a plus. Bachelor's degree; MBA a plus or equivalent experience We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Regional Sales Manager - New Logo Acquisition - 11422 Chicago, IL   Location: Chicago, IL Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most meaningfully to each other’s success. Learn more about Splunk careers and how you can become a part of our journey! Role Are you passionate about technology and making your customers successful, and do you have the ability to articulate the value and return on investment of an enterprise solution across multiple decision makers? If you answered yes to these questions then we have a role for you! We are seeking a passionate, results oriented, sales professional to drive new customer acquisition and incremental revenue growth calling on Enterprise accounts in the Southeast. You are a hunter with a successful track record in New Business development and over achieving sales targets, and know how to show value and sell groundbreaking technology. Are you up for the challenge? Regional Sales Managers are individual contributors who play a vital role in driving a significant share of revenue for Splunk. We provide our reps with an environment in which they can make valuable contributions from day one while also building opportunities for learning and growth. The work you’ll do will directly impact the experience of our customers. Responsibilities: You will establish a vision and plan to guide your long-term approach to pipeline generation. You will consistently deliver software license revenue targets – dedication to the number and to deadlines. In addition you will expertly land, adopt, expand, and deepen sales opportunities. Explore the full spectrum of relationships and business possibilities across the client’s entire org chart. Become known as a thought-leader in machine learning and predictive analytics. Expand relationships and orchestrate complex deals across more diverse business stake-holders. Holistically embrace, access, and utilize the channel to identify and open new, unchartered opportunities. Work as a team for the most efficient use and deployment of resources. Provide timely and insightful input back to other corporate functions. Qualifications You have 5-to 7 years of direct sales experience selling enterprise software to mid-size and large enterprises (required). Previous experience utilizing partners, channels and alliances to sell more successfully and overachieve your quota. You have sold a similar complex solution software and have experience in any of the following: IT systems, enterprise or infrastructure management, application development and management, security, business applications and/or analytics. You have a consistent track record of over achieving quotas consistently in new logo acquisition software sales. Demonstrable success creating market demand rather than fulfilling demand. Experience selling complex enterprise software solutions and ability to adapt in fast-growing and changing environments Proven success closing six and seven figure software licensing opportunities with prospects and customers in the defined territory. Experience in the “C” suite, strong executive presence and polish, and excellent listening skills. Experience with target account selling, solution selling, and/or consultative sales techniques; knowledge of MEDDIC and Challenger methodologies is a plus. Bachelor's degree; MBA a plus or equivalent experience We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

About the Role UberWorks operates as a startup within Uber - we have ambitious goals and objectives and need a strong, action-oriented City General Manager to join our team. The City General Manager will own all operations and build his/her team from the ground up. As a key member of the leadership team, you will help shape the product and strategic direction. What You'll Do Oversee operations: be truth-seeking with data and set a high bar for the team to think boldly and creatively. If it's operations, it's your responsibility, so we want someone who can set concrete processes and execution plans, move fast, and be biased toward action. Supply sourcing and deployment: ensure that we are effectively and efficiently matching supply with demand. You will be sourcing worker partners and successfully deploying them to our business partners, maximizing worker partner engagement along the way. Business engagement: Your team will be responsible for developing, testing and implementing different strategies for recruitment and ongoing engagement with our business partners. Support / account management: our business is based around providing a flexible, on-demand workforce for our business partners - it's imperative that we have intuitive and responsive account management to support for our business partners in addressing their needs promptly. Define and execute strategic vision: set & translate business goals into operational plans that will guide the operational success of the product. Hire & manage ops team. Manage vendors: ensure that our vendor partners are providing the services and resources necessary for your operations team to succeed. Define tech requirements: translate feedback from operations in technical / product requirements to improve the overall service What You'll Need Grit, and willingness to roll up your sleeves and tackle something hands-on; you persevere when others fall away. 2+ years in a managerial role with 3+ direct reports Strong interest in the on-demand labor space Great communication skills, both verbal and written Exceptional project management skills Attention to detail balanced with swift execution - we need to do things quickly, and we need to do them well. A self-starter attitude: Unafraid to challenge the status quo Ability to be on call when the product is busiest (often nights, weekends, and holidays). You are responsible for realtime ops, 24/7. We'll develop automated support to help you and your team, but you will own all reliability metrics About the Team UberWorks is pioneering a platform for flexible, on-demand work. Our team has successfully conducted pilots in LA and Chicago, showing rapid growth in food service, hospitality, and entertainment verticals, and is now looking to expand further. The operations team works closely with product and engineering to define a best-in-class experience for workers and businesses. We are growing quickly and want teammates as excited about the future as we are. At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

About the Role UberWorks operates as a startup within Uber - we have ambitious goals and objectives and need a strong, action-oriented Operations Manager to join our team. As a key member of the team, you will help shape the product and strategic direction. What You'll Do Source and screen quality workers You'll be responsible for creating, executing and updating our supply model. You and your team will be 100% responsible for the recruiting, screening, and onboarding of our worker-partners Design an interview process that efficiently processes a high quantity of applicants and onboards the best worker partners possible Take a data-driven approach to make sure that your supply acquisition is evolving with the market - Think outside of the box and experiment creatively, but let data drive your decisions Manage vendor relationships We use a number of vendors for different services along our supply chain, you will be responsible for managing those relationships for success Onboard workers and manage worker engagement As worker partners complete their way through the interviewing and approval process that you've designed, you and your team will have a constant flow of workers to onboard You'll need to design a process that educates and empowers our worker partners to engage rapidly and fully with our partner businesses Design, execute and update our worker engagement strategy We need our worker partners excited about our product, and you will help shape how we do that Forecast supply needs Provide a 4 week rolling forecast (updated weekly) of supply forecasts by each worker role This insight will enable our Ops team to manage reliability Lead a team of onboarding coordinators Set weekly team goals, hold 1:1 meetings, provide regular coaching and feedback, and motivate a team of contingent workers to achieve supply acquisition goals What You'll Need Grit, and willingness to roll up your sleeves and tackle something hands-on; you persevere when others fall away Strong interest in the on-demand space Great communication skills, both verbal and written Exceptional project management skills Attention to detail balanced with swift execution - we need to do things quickly, and we need to do them well A self-starter attitude Unafraid to challenge the status quo About the Team UberWorks is pioneering a platform for flexible, on-demand work Our team has successfully conducted pilots in LA and Chicago, showing rapid growth in food service, hospitality, and entertainment verticals, and is now looking to expand further. The operations team works closely with product and engineering to define a best-in-class experience for workers and businesses We are growing quickly and want teammates as excited about the future as we are. At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

About the Role You will be managing and building a sales program directed towards strategic trucking fleets. In the Logistics industry, these fleets make up a large portion of available capacity but utilize complex systems to manage operations. You will design a unique value proposition, implement sales process, and execute sales activities for fleets of significant size. The role will require a mix of strategic thinking, sales acumen, ops hustle, and strong people management skills. This is a high-impact role as you will be responsible for bringing one of our most strategic initiatives to the market. The success of this program will have a material impact on our business. What You'll Do Build, lead, and contribute to a strategic sales team, capable of bringing technical solutions to the fleet side of our marketplace Design and implement unique selling proposition one segment of supply; large fleets Design KPI's to measure performance including activities and conversion Lead enterprise level sales meetings as needed Report on core operational and growth metrics within your team and leadership teams Identify opportunities to improve our offering, value proposition, and sales cadence Analyze the performance of your team and provide constructive feedback to your team on a consistent basis What You'll Need Bachelor's degree required Minimum of 8 years of experience in a B2B sales environment Candidates with experience selling in 3PL, transportation or tech are preferred. Minimum of 4 years of team management experience with a proven track record of managing high performers Strong CRM data reporting skills and Salesforce experience preferred Proficency in Excel required About the Team Uber Freight is a marketplace built to connect shippers with trucks, much like the way the Uber app connects riders and drivers. We are a team of sharp, entrepreneurial individuals who are redefining the movement of things around the world. On the Uber Freight team, we believe that our dedication to transportation technologies will bring more collaborative, highly efficient, and increasingly safer transportation logistics to our roads. We are currently looking for candidates to join our growing team who share our enthusiasm for tackling today's toughest challenges in transportation. When we see individuals truly owning their individual success, we succeed as a team. At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

About the Role The Uber Freight Learning & Development Team is looking for a Learning & Development Manager who is driven and committed to strategically drive our Uber Freight learning initiatives. This multifaceted role requires a strong knowledge and background in people management, strategic thinking, reporting, and project management. The person in this role will be involved in all aspects of our learning strategy with a focus on elevating performance through effective leadership of the team. What You'll Do You'll be tasked with managing the learning initiatives as well as a team of training specialists; with an eye for operationalizing both for excellence. Manage a team of training specialists and training coordinator Partner closely with the instructional designer organization to ensure high quality, consistent, and accurate training materials Optimize learning strategy for our Uber Freight learning program and initiatives Create and scale KPIs and goals for training specialists that align with the broader business needs and learning strategy Leverage gaps analysis to determine learning priorities Develop the training team members through active feedback and observation of program delivery, and ongoing 1:1 coaching Work closely with key stakeholders and leadership on learning needs, program health, and learning impact Work cross functionally to improve Uber Freight employee learning experiences and knowledge of internal and external tools and products Facilitate learning programs to develop participants' competencies and to help learners meet specified performance expectations Serve as the point of contact for external training partnerships and vendor based solutions Create leadership and organization development training programs and plans for site managers and high performing agents to ensure a strong culture of development at your site Develop consumable reporting to be distributed to the executive level to tell the story of our learning impact through data Collaborate with the Uber Freight leadership team regarding training needs, curriculum design, development, and delivery in order to create relevant solutions for the business Analyze Learning Experience Survey data and take appropriate actions to improve learning evaluation Present to and interact with executive level leaders to present on trends and results from training initiatives What You'll Need Bachelor's Degree Minimum 4-6 years of people management experience 3-5 years of learning program management in a high growth diverse organization where you were tasked with using data to drive decisions. Skill and understanding of curriculum & learning program development Strong understanding of adult learning principles and theory Well established behavioral skills, especially in coaching, listening, providing feedback and developing others Ease in presenting and working with key stakeholders and senior leadership The ability to self-serve, investigate and get the resources you require will make you much more effective in this role. Self-starter attitude is a must! Understanding and ability to utilize core learning principles : Instructional Design, Micro Learning, Blended Learning, Learning Management Systems and Learning organizational strategy and design Bonus Points Freight/Logistics industry experience a plus Experience in facilitating leadership development training Formal knowledge of instructional design and curriculum management Master's degree in a learning focused program High growth, technology, learning management, learning strategy, business intelligence, management experience a plus. About the Team The Uber Freight training team is responsible for the alignment and development of the Uber Freight organization. We deliver training to all levels of employees and work together to ensure all employees are empowered to do their jobs successfully. This is a group of learning professionals with roles ranging from instructional design, to video design, coaching, and facilitation. At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

About the Role Improving the customer experience is a key strategic priority at Uber. We are seeking a strategic, collaborative and operational leader to join our US & Canada (US&C) operations team as the lead for Business Standards (i.e. our customer support policies) & Fraud. This position is a key member of our US&C Operations leadership team and reports directly to the Head of Safety & Standards. We are looking for someone who has experience building, continuously improving and running complex customer-facing processes, managing large teams; who is obsessed with iterating to obtain operational excellence; and who has a passion for setting a vision & strategy for the team. Key responsibilities of this role include: team management, budget ownership & optimization, product strategy, and working highly cross-functionally across the organization. You should have experience with and be passionate about setting strategies in a complex and competitive market environment, as well as managing strategic, high-impact projects with operational excellence. You will need to be comfortable moving fast and adapting to change, thinking innovatively, solving problems at scale, and inspiring and leading a talented group of Operations Managers. In addition, you will work closely with cross-functional teams of experts and stakeholders to leverage the full scale and knowledge of Uber in order to achieve our long term growth potential. What You'll Do **Set Vision. Work closely with US & Canada leadership and other leaders across the company to align, iterate and implement an overall vision and strategy. ** **Leadership. Build the team, roadmap, and processes to motivate and leverage existing and new employees to continually up-level their results, expectations, and stretch for increasingly higher levels of impact across all core operational metrics. ** **Cross-Functional Collaboration. In order to achieve the biggest impact efficiently you'll need to rely on all parts, functions and knowledge of the Uber business. Interface with other functional areas (Product, Marketing, Customer Support, Policy, Legal, Finance etc.) and ensure efficient and productive working relationships. ** **Operationalize Processes. Build and reshape processes that scale across the US & Canada region and allow the business to operate and grow successfully. ** Cost Reduction.  Improve operating leverage of the business by finding ways to reduce costs within the Business Standards & Fraud space, without impacting the customer experience. Program Management:  Be the glue that brings teams together. Be a hustling multi-tasker, driving cross-functional groups to decisions on strategically important questions. Analytics & Optimization. Identify and make our metrics visible surrounding how we run and optimize our Business Standards &Fraud business. Data intelligence surrounding the right metrics are at the foundation of this. Uber is a data-driven company and you will need to be comfortable with using data and analytics to make decisions, influence stakeholders and support team members in making decisions. What You'll Need A minimum of 10 years experience in operations, technology, consulting, finance, strategy, business intelligence or similar area Data-driven decision mentality and sound business judgement. You understand what drives value for the business and can make sensible decisions to reflect this Effective project management - experience delivering on a multifaceted, high impact projects with many stakeholders Clear communicator. You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the important points, and disseminate actionable insights Stellar cross-functional working to build strong working relationships across different functional teams Experience leading a team, with willingness to invest in the coaching and development of your team members Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength A "driver" personality - biased toward action, great collaborator and master disambiguator/simplifier - constantly pushing toward clarity and delivery Grittiness. You never hesitate to roll up your sleeves and tackle something hands-on; you persevere when others fall away Ability to adapt to change with humility and resilience A passion for serving customers and Uber and growing the service across cities Exceptional Excel / data management skills MBA, SQL proficiency a plus About the Team The Operations Team is responsible for developing functional business strategies, such as how we balance our marketplace, target and deploy customer promotions, and identify operational weaknesses. They balance improving or innovating new processes with setting and delivering on core goals to meet business needs. At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

About the Role At Uber, we pride ourselves on the amazing team we've built. The driver behind our growth, our bold and disruptive brand, and the game changing technology we bring to market is the people that make Uber well, Uber. Delivering a first class, on-demand experience takes a critical eye for quality, and we are looking for an interim Sourcer who has the same critical eye for the world's top talent. The right person will be comfortable in an ownership environment, loves solving people problems and can thrive in a start-up culture. What you'll do Source high-impact operations talent for Uber Eats and Uber Freight across U.S. and Canada Become an expert on Uber's recruiting processes and analyze data to understand areas of improvement Work closely with our US/CAN Operations Recruiting team to maintain a consistent pipeline of talent Own all inbound applications Conduct phone screens with 20-30 candidates per week Partner with recruiters and hiring managers to advise on sourcing strategies What you'll need 1-3 years of professional experience Superior organizational skills, integrity and great follow through on tasks Innovative ideas, constantly looking for ways to improve our existing processes Desire to solve complex problems in an ever changing environment Sensitivity towards the candidate experience & willingness to go above and beyond Bonus Points: Previous sourcing experience using Linkedin and other job boards Working knowledge of boolean operators Experience using iCIMS or other applicant tracking systems Experience using advanced Microsoft Excel or Google Sheets functions (pivot tables, Vlookup, countif, ect.) About the Team: The US/CAN Operations Recruiting team owns all operations recruiting for the Ride sharing, Uber Eats, and Uber Freight businesses. We're changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we're a part of the logistical fabric of more than 600 cities around the world. Whether it's a ride, a sandwich, or a package, we use technology to give people what they want, when they want it. For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer. And that's just what we're doing today. We're thinking about the future, too. With teams working on new modalities, self-driving cars and even urban air transportation, we're in for the long haul. We're reimagining how people and things move from one place to the next.

About the Role The Training Specialist is an integral part of the alignment of the Uber Freight organization through the delivery of effective training programs. This individual must be highly driven and collaborative, working with leaders from all lines of the Uber Freight business based in both Chicago and San Francisco. This person will be a people engager who can effectively transfer an idea or process through training delivery. This person will be expected to have a firm grasp of a wide variety of job functions, as well as the Freight industry and have the ability to speak to them as an expert in a training capacity. You must be able to work effectively as an individual owner and as a team collaborator. Creativity, energy, people skills, and vision are a must for this position. This job requires working with lots of stakeholders and the ability to prioritize a significant project list. This job's primary function is live training delivery, webinar delivery, working with customer facing and support groups as a coach, serving as an additional resource to teams and leaders, some program design. Travel to San Francisco every 1-2 months. What You'll Do Build and deliver training across the organization in a variety of mediums. Own all aspects of training, from selecting delivery location, working with leaders on timing and attendance lists, tracking, reporting, and impact measurement Partner with Uber Freight leaders (Customer support, Sales, GMs, Managers & Supervisors) to develop and deliver training to a large workgroup on an ongoing basis Flexible delivery approach: classroom, webinars, on the job training, pre-recorded videos, online resources, assessments, etc. Spend time while not training doing the following; learning the business, monitoring team members strengths and gap areas, seeking new training delivery methodologies, providing on the spot coaching, and evaluating effectiveness of current training approaches Leverage technology to maximize training impact and reliability Seek ways to improve existing training and ensure constant revisions reflect accurate, current day practices, as the business changes daily Be deeply involved in the new hire and ongoing training for teams across the organization Facilitate assessments and evaluations to measure impact of training and verify knowledge transfer, as well as employee happiness and engagement Work closely and collaboratively with leaders to ensure up to date SOPs & compliance are reflected in all trainings. Work closely and collaboratively with Instructional Designers and graphic designers to ensure consistent look and feel of training materials, as well as maximize effectiveness of delivery Proactively recommend changes to SOPs Provide feedback to Operations Supervisors regarding training performance and area of strength/opportunities for existing and new team members who participate in trainings Set the stage to the culture at Uber Freight- be champions of our brand through your ability to touch team members Expect 70% of time to be spend delivering training or spending time on the floor coaching, 30% will be on program development/improvement, research, meetings, various responsibilities What You'll Need 3+ years experience training Experience with adult education Proven ability to effectively, efficiently, and accurately create trainings for all teams Confidence in a variety of high pressure settings, from meetings to training delivery Experience working in a highly detail-oriented environment, demonstrating a high degree of diligence and accountability Self motivated and reliable to meet deadlines Creative / Proactive in thinking about a bigger picture and how we can improve as a company Ability to identify training requirement adjustments based on changing business environment Proficiency in productivity tools (email, calendar), Google Suite (excel, PowerPoint) Strong organizational and time management abilities Flexible to work cross functionally with other departments Confident presenting findings to upper management Passion for data analysis and the ability to drive defect reduction, process improvement, and tool enhancements. Ability to multitask and prioritize, extremely organized Ability to analyze successes and opportunities and make real-time adjustment to training plan in order to best meet the needs of new team members Exceptional skills in PowerPoint development and presentation skills Attention to detail; ability to identify training requirement adjustments based on changing business environment Bonus Points If: Familiarity with ADDIE, Kirkpatrick's evaluation model, Maslow's hierarchy of needs, Bloom's Taxonomy, and other adult learning theory Experience working with LMS About the Team The Uber Freight training team is responsible for the alignment and development of the Uber Freight organization. We deliver training to all levels of employees and work together to ensure all employees are empowered to do their jobs successfully. This is a group of learning professionals with roles ranging from instructional design, to graphic design, and facilitation. At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

About the Role This role is responsible for ensuring Uber Freight's Credit & Collection process operates as efficiently as possible. The successful candidate will be responsible for leading the BPO collection analyst assigned to their portfolio and implementing collection processes and controls, ensuring AR balances remain within the credit limits, aging statements are correct and Account Receivable reports are accurate and ensuring customers pay to the agreed upon terms of business. What You'll Do Meet with large strategic clients on a periodic basis to align on contractual terms and participate in period billing calls. Monitor the collection process to ensure customers are held to their financial/contractual obligations as partners with Uber. Research and resolve all issues (short-paid) with invoices and statements for large strategic accounts and escalations from the BPO/vendor who handles daily collections activity. Monitor the invoicing process and align teams to correct any process discrepancies. Identify, size, prioritize, and communicate opportunities to improve Uber's Accounts Receivable process to GPO of Credit & Collections Aggregate and analyze collections data and publish weekly metrics. Work with Uber Freights' Sales teams to ensure timely collection of outstanding balances. Prepare and redistribute customer invoices and statements in accordance to Uber Freights' customers' requirements. Support Global Process Owner, Credit & Collections in leading the offshore BPO, by answering questions and helping improve the process. Provide top-notch customer service to all Freight customers, and provided an Uber Quality product on a daily basis. What You'll Need 2 Minimum Years of Experience with Credit, Collections, Freight At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

About the Role Insurance for drivers and riders is a critical part of our business, and we are constantly innovating in this area. The Uber Legal Team is currently searching for an Insurance Litigation Paralegal, with experience in the insurance defense litigation. Do you want to bring your expertise to Uber? What You'll Do Review, analyze, and respond to tort litigation in the United States and Canada Perform complex data analytics in a time-sensitive and confidential nature Respond directly to requests from outside counsel and insurers Analyze, issue spot, and escalate inquiries when necessary Perform initial file management including fact investigation and preservation Draft discovery responses and pleadings Review, categorize, organize, track, and maintain legal documents What You'll Need A minimum of 5 years of paralegal experience in either a defense firm or insurance company B.A./B.S. required, paralegal certificate preferred Clear and concise written and verbal communication skills Self-motivation and the ability to work both on a team and independently Technical know-how with at least an intermediate level of computer skills, including a working knowledge of Google suite, Excel, Word, Adobe, Box and other web-based applications Experience working in a high-pressure, fast-paced environment Flexibility and willingness to help out wherever needed Enthusiasm about Uber! Bonus Points If E-Discovery background Experience with Salesforce Querying skills using SQL At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

About the Role A "day in the life" will encompass managing new hire operations, the onboarding pipeline, internal role transfers, recruitment administration, and analyzing business metrics with multiple partners including recruiting and site leadership. Active role involved in supporting new openings, job fairs and special hiring projects. ​The Staffing Manager, Center of Excellence will apply knowledge of employment law, compliance requirements, and company policy in day-to-day decisions that not only ensure a positive internal and external candidate experience, but also uphold our service standards. This role may have both people and project management responsibilities. Those interested should be excited to demonstrate those skills and be eager to help Uber find the right talent. What you'll do Liaise with Recruiting and Hiring Manager teams to develop processes around interviewing and hiring new team members for high volume customer service positions Be knowledgeable about our business and why people should work here Spread the UberLOVE in conjunction with Recruiting team through attending networking events, e-meetups, etc, building relationships with schools, community employment initiatives, nonprofits to build robust candidate pipelines Work closely with our site and recruiting teams to improve upon existing programs and develop innovative strategy around finding top talent Screen potential candidates delivered by Recruiting on behalf of the manager or team lead. Developing the creative exercise, grading rubric and updating between each new hiring class Grading Creative Exercises against rubric Working with recruiting coordinators to schedule interviews Booking rooms and resources for interviews Conducting hiring decision syncs and moderating debriefs Sending out new hire comms / updates prior to start date Drive continuous process improvement to deliver a world-class recruiting experience every time, all the time What you'll need Bachelor's degree Minimum 3 years experience in an extremely fast-paced service-industry 1+ year in recruiting or staffing function Knowledge and experience of general recruitment functions Knowledge and experience in human resources Project management skills and experience Experience partnering with multiple divisions or project leading cross-functional teams Willingness to work weekends and occasional holidays, in an operational 24/7 environment Exceptional written and verbal communication skills Self motivated with a strong affinity for problem solving, always challenging the status quo and never settling for how something 'has always been done' Always willing to roll up your sleeves and tackle something hands-on; you persevere when others fall away About the Team Community Operations is pioneering how Uber manages rider and driver partner support around the globe and we're looking for a  Staffing Manager, Center of Excellence  (you!) to develop and lead the talent pipeline and coordinate the hiring efforts within our Chicago Center of Excellence (COE). Uber COEs are contact management centers dedicated to providing world-class customer support to riders, drivers, eaters, restaurants, & small businesses. Uber relies on the COEs to provide support for our community's toughest issues types, handle escalations from our tens of thousands of business processing outsourcing (BPO) agents, and provide an environment to pilot support for new products or test new support modalities or processes. At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

About the Role Uber is looking for sharp, highly motivated individuals to join our US & Canada Rides Operations team. If you love setting a vision, managing cross-functional stakeholders, pushing projects forward to deliver measurable and strategically meaningful results, and solving problems from both 30,000 feet as well as deep in the details, this is the role for you. As one of the world's fastest growing companies, we're generating vast amounts of data every day. We use this data to inform everything we do: ensure balance in the marketplace, identify ways to continually make the Uber experience better for drivers and riders, deploy incentives and promotions, understand customer behavior, develop and launch new product offerings, and more. Operations Managers are responsible for developing functional business strategies, such as how we balance our marketplace, target and deploy customer promotions, manage local markets and identify operational weaknesses. They balance improving or innovating new processes with setting and delivering on core goals to meet business needs. What You'll Do Make strategic decisions to prioritize within functional area; guide and set goals for the overall team Coach others - directly or indirectly - on strategic thinking & prioritization Develop analytical frameworks to support the company in business decision-making Identify operational weaknesses and help improve or innovate new processes Build, maintain, communicate, and present detailed reporting at city, regional, and mega-regional levels Present models, findings and insights to senior management to drive business decisions Collaborate with local and other Central Operations teams, as well as marketing, product and other central functions, to ensure that insights inform broader strategic initiatives This role demands excellent stakeholder and project management skills, as well as the ability to both plan and execute projects of varying time horizons and scope with minimal guidance The Rides Operations team owns functional business strategies as well as local market strategies, and your team will be responsible for monitoring, correcting, and executing business processes Focus areas include: Airport Operations Compliance Driver Operations and Loyalty Local Operations Marketplace Rider Operations Safety & Business Standards Vehicle Solutions What You'll Need 3+ years experience of investment banking / consulting / business intelligence / strategy or related experience; some high-growth operations or startup experience is strongly preferred. Exceptional communication and organization skills. Clear communicator Strong, demonstrated leadership capabilities A "driver" personality - biased toward action, great collaborator and master disambiguator/simplifier - constantly pushing toward clarity and delivery. Exceptional Excel / data management skills. Self-motivated, works independently and possesses strong organization and time management skills Bachelor's degree required SQL Proficiency strongly preferred At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

About the Role An Operations Manager is a creative solution builder, capable of managing a team and working with multiple clients to solve their complex and diverse supply chains. Leading a team of Operation Coordinators for over 10 Enterprise Accounts, a successful candidate will be responsible for leading a growing operation to meet our customers' increasing demands for 24/7 services. The candidate will also be responsible for managing a team, ensuring high morale, and working cross-functionally across operations to optimize efficiency. The Associate Manager role is highly dynamic and is expected to drive new processes and change as UF develops and continues to grow. What You'll Do Lead, motivate, and develop high performing teams within a time-sensitive and demanding environment to deliver on operational KPIs Set up career development plans and help identify growth opportunities for your team members. You will be managing up to 5 -10 Account Coordinators Work cross-functionally with various supporting teams (such as Account Management, Tracking and Support, Central Operations, and Training) to ensure your teams are delivering exceptional customer experiences and meeting service level requirements Analyze the performance of your teams and provide constructive feedback to your team on a consistent basis Be a Subject-Matter Expert (SME) on your team's processes and policies Identify trends within your team's' performance as well as overall support trends Encourage continuous process improvement to deliver a excellent experience every time, all the time What You'll Need Ability to work Thursday - Monday 8 AM to 5 PM Bachelor's degree preferred Minimum 5-8 years of working experience in a high-volume and fast-paced operational, B2B or customer support environment. Including minimum 2 years of leading large teams Demonstrated ability to manage effectively, set team goals, develop people to their highest levels of performance, and guide through challenging situations Exceptional written and verbal communication skills Self motivated with a deep affinity for problem solving, always challenging the status quo and never settling for how something 'has always been done' Always willing to roll up your sleeves and take on something hands-on Bonus Point If Bachelor's degree in Business, Engineering, Supply Chain / Logistics / Manufacturing or related discipline Technical skills in SQL, Excel and/or Data visualization About the Team The Uber Freight Account Management team serves as a partner to our external clients and internal sales team anticipating challenges and presenting solutions to support Uber Freight's business objectives. At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

About the Role Trucks move everything you buy, why shouldn't booking a truck be as magical as booking an Uber? It's our vision at Uber Freight to transform the industry by creating an efficient, safe, and a high quality experience for commercial shippers and carriers by matching freight loads through technology. Our  GM of Account Management Operations  will own customer success and support for our shippers across the Uber Freight marketplace across the US. In this role, you will be responsible for building and directing the team that onboards, manages, engages, and supports our shipper partners ensuring the successful delivery of every load within the Uber Freight platform. Your team will build deep relationships with global enterprise shippers, set the strategic direction for our shipper products and provide exceptional service. The ideal candidate has built and led high performing operational teams (20+), is strategic, highly operational and entrepreneurial, obsessed with empowering our shippers and delivering the best possible experience for our partners. They are motivated by building the future, are a proven operator, can dig deep into the data to solve operational issues, are always driving small improvements in process, hustles, inspires, and thrives on making something from nothing. What You'll Do: Lead a team  of account managers, support personnel and managers across European markets Create and execute the growth strategy f or key strategic shipper accounts Own our service targets with shippers  and be accountable for the  quality  of service we provide our customers Drive forward the future  vision  of Uber Freight with our product team and help sell that vision to our partners Own the  automation initiatives  of the account operations team and the utilization of our technology by our partners Obsess over the service needs of our customers Hire and develop  the best possible account operations team Develop a culture of continuous improvement to continually raise the bar of  execution Manage any  issues  that come up in the normal operation of freight What You'll Need: Demonstrated ability to scale and lead a large high performing operational team Demonstrated ability to create something from nothing, setting strategy, architecting an organization, and setting the vision Demonstrated ability to influence and consult top executives on strategy Demonstrated ability to deliver results in a complex operational environment Demonstrated ability to solve complex problems under pressure Executive presence and leadership fundamentals Ability to collaborate and work with a highly diverse set of internal and external partners Analytical and critical thinking ability 7+ years of experience in operations management Strong communication and organization skills Undergraduate degree, Masters preferred Bonus Points If: You have experience in the freight industry, Uber's ride-sharing business, and/or a high-growth operational start-up About the Team: Uber Freight connect shippers with truckers, much like the way that Uber connects riders and drivers. We are a team of sharp, entrepreneurial individuals who are redefining the movement of things around the world. On the Uber Freight team, we fiercely believe that our dedication to transportation technologies will bring more harmonious, highly efficient, and increasingly safer transportation logistics to our roads. At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

About the Role The COE Learning & Development Team is looking for a Learning & Development Specialist who is driven and committed to facilitating learning and development initiatives within our various lines of business. This multifaceted role requires a strong knowledge and background in training facilitation and curriculum development. The person in this role will be involved in all aspects of our learning solutions with a focus on facilitator led, e-learning and blended learning. What You'll Do You'll be tasked with facilitating the learning initiatives for a specialized support line of business Respond to competency gaps caused by lack of knowledge and skills and state desired outcomes of successful goal completion Design learning initiatives by Defining specific measurable actions that will enable learners to fulfill instructional goals Providing feedback to learners on the learners' progress in meeting learning objectives Generate learning resources by integrating content and strategies with supporting media and developing guidance for instructors and learners Implement the learning solution by preparing the learning space and engaging participants Evaluate learning by demonstrating the ability to articulate formative and summative evaluation Facilitates line of business (LOB) on-boarding training, continuous learning, on the job training and incubation activities at the Center of Excellence Shadows departments when necessary to obtain knowledge of processes and where training may be needed Builds and maintains strong partnerships with LOBs and members of the project team based on a shared commitment to achieving business results Updates the weekly training reports and creates a comprehensive hands off for newly on-boarded trainees What You'll Need Two years of work experience with a minimum of 1 year in Learning & Development and or Teaching / Facilitator / Project Management experience Bonus Points if Degree in business or relevant learning program Trainer certification / Master Trainer Certification Project Management certification Instructional Design Customer Service industry experience About the Team The Regional Community Operations Learning Team and Centers of Excellence leadership own and strategically drive our Center of Excellence (COE) learning initiatives. At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

The Sales Representative role is a unique opportunity to demonstrate your sales skills and abilities to help grow one of Uber's newest services: the Uber Freight Shipper Platform. This is an opportunity to gain experience in sales, customer service, and relationship building in a fast paced, growing environment. We're looking for someone who is natural at selling, passionate about relationships, the transportation industry, tech and enjoys working with both internal and external partners. Your primary focus will be bringing shippers onto our brand new Shipper Platform that fit our partnership criteria. You'll use your skills in communication, emailing, cold-calling, and driving internal processes to set our partnerships up for success. What You'll Do Using calls and email cadences, act as the first point of contact with small and medium sized businesses who may be a fit for the Uber Freight Shipper Platform Manage inbound pipeline with outreach and qualification for the Shipper Platform Clearly communicate the value of Uber Freight and the platform's capabilities to prospects Manage contract negotiations aimed at establishing the foundation of a strong working relationship with our shipper partners, including sustainable economics for both parties Achieve and consistently exceed monthly sales goals Work with internal stakeholders to smoothly onboard new shippers Help us identify and build best practices for your sales team and others Act as an ambassador of Uber Freight's mission, brand, and product What you'll need: Bachelor's degree from a 4-year university with overall strong academic performance (Business or Supply Chain is a plus) A customer service orientation and experience developing strong partnerships Excellent communication skills, both written and verbal A positive, self-starter attitude and determined drive to win Demonstrated ability to multi-task and follow through while paying attention to detail Coachability, interest in implementing feedback, and dedication to improvement of your craft Prior sales or cold calling experience is a plus Proficient in Excel and Google suite Uber does not provide visa sponsorship or relocation support for this role. At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.