42 jobs found in Lake Mary

Job # 540991 What you’ll be doing... Execute on strategic plans that support the organizational goals for intelligent call routing structures utilized by Financial Services and drive call center efficiencies. Administration, management and monitoring of critical call center technology for projects related to intelligent call routing from Initiation to Implementation of Cisco ICM and ACDs for Verizon bill to cash workgroups. Ensure call routing recommendations provide a positive ROI prior to development and deployment. Manage Business Case development and projects from Initiation to Implementation. Assist in Issue Resolution, Project management; and root cause identification, solution validity and timely resolution. Assist the field staff and answer system questions and address all call routing issues that are identified. Support Staff as an “on-call” point of contact for Call Center Technology Team. Work with departmental key stakeholders and cross-functional groups (management, team leads, SMEs, etc.) to identify opportunities for improving process and daily operations. Submit and tracking all system routing changes, update and new user requests (e.g. new access, transfers, deletions). Conduct call routing health and performance checks and ensure routing is behaving as designed. Improve service and performance metrics; monitor service level adherence, and call abandonment rates. Serves as single point of contact for all Customer Financial Services call routing questions, issues, requests. Builds and maintains strategic relationships with business unit leaders and stakeholders. Builds and maintains strategic relationships with key IT partners. Investigates trouble reports and champions escalations with IT on behalf of the CFS business units. Partners with business unit leaders and stakeholders to determine scope and timeline of projects. Negotiates with other organizations on the proper alignment and prioritization of formal projects. Negotiates with partners to reprioritize work to meet constantly changing business objectives. Develops and validates call routing strategies that align with the overall resource management strategy. Develops methods of integrating business unit objectives , especially when these objectives conflict or appear mutually exclusive. Creates and maintains technical requirements and documentation for projects and routine requests. Services as project manager for planning and implementation of small and medium sized technical projects for call routing, systems integration, and other call center systems. Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues. Supports issues and troubleshooting of Cisco ICM, ACDs, and IP Communicator. Supports Real Time Holiday routing updates. Understand and communicate the financial and operational impact of any changes. Propose changes to senior management using analytics that support your recommendations. Analysis and interpretation of call routing logs, calling patterns, error reports, etc. to identify and correct routing gaps. Supports other divisions within Finance with call routing questions, issues, requests, and projects. Validates all ICM and ACD changes for accuracy and completeness. Routinely conducts UAT and feature testing for IVR and call routing projects. Identifies and implements opportunities for improvement with little to no supervision. Identifies problems with embedded routing and partners with ITNUC to correct routing issues. What we’re looking for... You'll need to have: Bachelor’s degree or four or more years of work experience. Three or more years of relevant work experience. Experience with Cisco ICM, Cisco CCMP, UCCE and ACD systems administration, or related system. Willingness to travel 25% or less Even better if you have: A Degree. Bachelor's degree. Five or more years of call center experience. Resource Management experience. Analytical and reporting skills. Experience in Microsoft Office applications. Interpersonal communications skills. Time management and prioritization skills. Knowledge of IVR and Ayava Call Routing administration. Leadership/supervisory and project management experience. When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

What you’ll be doing... You’ll be working on a variety of core accounting activities such as preparing journal entries, verifying records, reconciling accounts and resolving errors. Our financials can get a bit complicated and we have a few government regulations we’ve got to comply with as well. But our finance team is the best in the business—so come be part of the team that keeps our financial operations accurate, compliant, and running like clockwork. Preparing financial reports and account reconciliations. Checking reports and fixing errors. Running models and updating databases. Assisting with monthly, quarterly and year-end close activities. Reviewing the accuracy of journal entries and accounting classifications. What we’re looking for... You’re organized and detail oriented. You can work independently. You’re comfortable with data, and you’ve got a knack for spotting errors. You take a lot of pride in your work, and that’s why people count on you to deliver. You’ll need to have: A Bachelor’s degree or one or more years of work experience. Even better if you have: A degree in Accounting, Finance, or Economics. Experience using Microsoft Office (especially Excel), PeopleSoft, or SAP. Knowledge of FASB requirements and Generally Accepted Accounting Principles. CPA certification (or are in the process of getting certified). In addition: Willingness to travel When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

What you’ll be doing... This position reports to the Payroll Senior Manager – Taxes and is responsible for ensuring compliance with applicable laws and Payroll Tax regulations. The ideal candidate is analytical and methodical, with a deep knowledge of multi-state taxation needed to ensure Verizon is compliant and up to date on all new and existing Payroll Tax regulations. This position will ensure that the company is adhering to Federal, State, and Local tax requirements, research the ramifications of Payroll Tax laws, and give advice to upper management on tax related matters. The ideal candidate will find solutions to payroll tax irregularities by gathering and analyzing data and performing intermittent audits on pay data. Responsibilities will include, however, are not limited to: Leverage tax statutes and IRS regulations to research Payroll Tax operational/industry best practices with regards to multi-state taxation. Understand and ensure accurate taxable gross definition setups for new and existing Payroll Taxes. Maintain schedules for keeping W-4 and various state tax form requirements current. Prepare analyses and communicate current impacts of teleworking across 50 states. Track the Mobile Workforce Bill to determine future payroll tax impacts. Document new or changing Payroll Tax operation workflows and work procedures. Support legal and tax compliance and be point of contact for requests from Corporate Legal, Finance, and Tax departments. Provide guidance and support to decision makers on strategy, policy, and technical issues based on significant quantitative and qualitative analysis. Partner with the Payroll Transactions, Operation Support, and Enterprise Validation teams to remain compliant with all Federal, State and Local tax regulations and avoid impacts to Verizon employees. What we’re looking for... You’ll need to have: Bachelor’s Degree in a business or related discipline or Fouror more years of work experience. Six or more years of relevant work experience. Experience with Payroll, Time and Labor applications, with preferences for PeopleSoft Payroll and HRIS. Experience with multi-state taxation. Knowledge of Microsoft Project, MS Office, or related software. Excel knowledge including pivot tables, v-look-ups, complex formulas. Even better if you have: A Degree. A Masters degree. Understanding of required compliance with legal, regulatory, and financial requirements governing functional tasks and activities. Certified Payroll Professional certification or equivalent desired. Organization, communication, time management, problem solving and interpersonal skills. Results oriented, strong sense of urgency, proactive and flexible. Superior quantitative and analytical skills. Strong investigation/researching skills. Ability to communicate effectively with staff and Payroll management team. Very strong organizational and communication (both oral and written) skills. Ability to manage multiple high priority tasks simultaneously. Work independently, set priorities, and have impeccable follow-through. Conflict management and resolution When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

What you’ll be doing... At Verizon, we are building a world-class Financial Planning & Analysis (FP&A) organization. We have begun a comprehensive program to streamline processes, enhance systems, realign the organization and add opportunities for personal skill-building and professional growth. We’re finding new ways to add value and provide strategic support. This is the kind of work we do. We want to build leading FP&A practices within Verizon, setting the stage to become the place any FP&A professional wants to work. You can become a catalyst for change. Reshaping the future of FP&A at Verizon, calls for improving our ability to deliver exceptional value to our customers. Being a part of the Center of Excellence (COE) team you will work alongside financial professionals and business leaders, gaining opportunities to grow and develop to build a strong FP&A foundation. You will be involved in, target setting, reporting & analysis, planning and forecasting, and guiding the strategic direction across Verizon. Explore the breadth of opportunities that come with aligning your expertise with the future of superior networks, systems, analytics and video, to improve the way people live, work and play. Finalize standard reporting (e.g. template updates, charts), presentation materials; and profitability (costing) analysis. Prepare in-depth analysis and insights of Corporate, Business Unit and Corporate Shared Services teams as defined by the Service Delivery team. Consult with the Service Delivery, Corporate, Business Unit, and Corporate Shared Services teams to develop profitability (costing) models. Integrate final cost drivers and allocation methods into profitability (costing) tools, models, and/or templates. Analyze risks and opportunity considerations and develops insights to guide executives on business decisions. Provide final commentary and business insight for inclusion in business performance reviews as well as final development of resolutions to business performance issues. Adhere to profitability guidelines and drive the execution of the process. Communicate with stakeholders in a clear and concise manner. Address advanced capital needs, profitability analysis, specific sensitivity/trending/NPV analysis, and metric related information. Identify updates to possible scenarios, associated risks and opportunities around business performance. What we’re looking for... You’ll need to have: A Bachelor’s degree in Accounting, Finance, Business Administration, Economics or four or more years of work experience Four or more years of relevant work experience. Four or more years of experience in a Financial Planning & Forecasting or Reporting & Analysis role. Willingness to travel. Four or more years of experience using Microsoft Excel, including the ability to perform lookups, pivot tables and nested if/then statements and sum/if formulas. Even better if you have: Masters degree or professional certification (e.g. CPA, CMA, CFA). Six or more years of work experience in a Financial Planning & Forecasting or Reporting & Analysis role. Experience with management reporting and/or financial planning/modeling (e.g., forecasting, budgeting, business planning). Experience with reporting and/or analyzing full P&L statement. Experience with a large (i.e., Fortune 500) corporate environment. Experience with data mining or planning applications (e.g., Essbase, Smart View, Hyperion, Anaplan, Cognos or Business Intelligence tools). Experience with large datasets as well as OBIEE, Tableau, SQL, and/or similar data mining tools. Experience with complex ERP systems (e.g., SAP, PeopleSoft). Demonstrated strong communication skills, including demonstrated ability to engage with colleagues. Demonstrated analytical and critical thinking skills. Demonstrated attention to detail. Proven ability to receive and respond to FP&A requests. Proven ability to cooperate and work effectively within a team. Willingness to travel. Demonstrated ability to work independently. Participation in a Corporate Leadership Development Program. When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

What you’ll be doing... You'll be in a key role, supporting general accounting functions. Utilizing your drive and motivation, you will expand your experience and develop subject matter expertise in a variety of areas. You will have the opportunity to increase your accounting knowledge to include complex scenarios as part of a dynamic and challenging Finance organization. Assisting with the monthly close process and projects. Performing analytical assignments and preparing accounting reports. Preparing reconciliations of accounts, actively investigating reconciling items to resolve timely. Performing analysis and coordinating with partners to resolve any differences. Analyzing and interpreting reports for managers, providing recommendations to guide business decisions. Fielding issue escalations and responding to inquiries, ensuring resolution. Maintaining records for accounting transactions. Comparing system outputs with daily input verifying for accuracy and resolves discrepancies. Leading the company’s efforts to comply with the requirements of Sarbanes Oxley while ensuring compliance and adherence with controls for internal policies and external regulations. Leading or participating in training and skills development initiatives as a subject matter expert. Participating in the identification and implementation of improvements to accounting processes. What we’re looking for... You are growing and developing your accounting and analytical skill sets, as well as starting to expand into a more self-driven and/or leadership mindset. You have a solid grasp of the accounting concepts and practices you have been exposed to, and a working knowledge of other areas of accounting. You have a desire to develop your skills and grow your career, while helping to enhance a positive work environment. You'll need to have: Bachelor's degree in Accounting or a related field or four or more years of work experience. Three or more years of relevant work experience. Experience in the preparation of general ledger postings and account reconciliations. Knowledge of FASB requirements, Generally Accepted Accounting Principles, and accounting best practices. Experience with Microsoft Office, including Excel. Knowledge of accounting systems and applications such as SAP, PeopleSoft, CPM/Essbase, Hyperion Financial Management, Blackline or related systems and applications. Even better if you have: Master's degree in Business Administration, Accounting, Finance, Economics, or equivalent. CPA certification (or are in the process of getting certified). Experience with continuous improvement initiatives and root cause analysis. Demonstrated attention to detail and strong written and verbal communications skills. In addition: Willingness to travel. When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

What you’ll be doing... You’ll join our audit team that will allow you to positively impact the way we do business. This group will provide you the foundation to be a change agent, providing objective evaluations of ourinternalsystems and processes to identify areas of risk and operational and/or technology efficiency. Your highly visible role will involve collaborating with other members of theinternalaudit team and business unit leaders to review existing practices. Developing plans and supporting yourinternalpartners to understand the key role they play in maintaining stronginternalcontrols will be critical in reducing risk, increasing operational efficiency, and protecting our shareholders, customers, and employees. Designing and executing financial, operational, or technology audit programs that target high-risk areas in the company’s controls, systems, and processes. Identifying gaps and areas for improvement and evaluating their significance and potential business impact to improve process effectiveness. Presenting practical recommendations toseniorleaders and preparing written audit reports to document your findings. Collaborating with and educating process owners regarding the importance of maintaining stronginternalcontrols and the role ofinternalaudit. Being a high visibility leader to drive organizational change and guide the business. What we’re looking for... You’re a team player who enjoys collaborating with various stakeholders to achieve winning outcomes. You understand the importance of keeping the lines of communication across all levels to earn trust. You listen carefully with an intent to understand. You like digging into the details and coming up with recommendations that will have a big impact. You’ll need to have: Bachelor’s degree or four or more years of work experience. Three or more years of relevant work experience. Even better if you have: Bachelor’s degree in Accounting, Business, Finance, Management Information Systems, Computer Science, or related field. Your CPA, CIA, CISA, CISSP certification earned or in progress or other relevant certification. Public accounting, information systems, risk, and operational based audit experience. Experience with ACL, Idea, Oracle, Microsoft SQL Server, Visual Basic, Microsoft.NET framework, Microsoft Access, SQL, Microsoft Exchange, or Hyperion applications. Audit experience in a Big 4 Public Accounting firm. Experience managing projects. Strong verbal and written communication skills. Willingness to travel up to 25% of the time. When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.   Apply

What you’ll be doing... Driving continuous improvement is what we are all about and you will support our efforts through providing objective evaluations of our technology processes to make us better. You’ll gain exposure to the diverse aspects of our business through collaborating with different business leaders related to our technology controls, processes, and systems. The work you perform is critical to reducing risk and providing solutions that protect our company, our employees and our shareholders. Developing and executing technology-based audits and IT and application control assessments during complex business process reviews. Learning the functions being audited to verify the effectiveness of existing technology controls. Identifying technology control risks to improve process effectiveness. Developing action plans and communicating concise recommendations to management. Identifying risks associated with new technology. Participating in department initiatives to further develop the Internal Audit function. What we’re looking for... You’re a team player who enjoys collaborating with various stakeholders to achieve winning outcomes. You understand the importance of keeping the lines of communication across all levels to earn trust. You listen carefully with an intent to understand. You like digging into the details and coming up with recommendations that will have a big impact. You’ll need to have: Bachelor’s degree or four or more years of work experience. Four or more years of relevant work experience. IT auditing experience in at least one of the following areas: IT security administration, UNIX, Linux, or Windows platforms system administration, IT Architect, network security, network administration, network operation center experience and/or SAP and/or PeopleSoft technical support knowledge. Experience applying technical knowledge in at least one of the following areas: IT operations or application reviews, network operations or security audits, SSAE16 or PCI compliance engagements and/or ERP security and control reviews (Oracle, SAP, PeopleSoft). Knowledge of networks technology, operating systems, midrange platforms, personal computers, system development, client/server architecture. Willingness to travel up to 25%. Even better if you have: Bachelor’s degree in Management Information Systems, Computer Science, or related technical field. CISA and/or CISSP certification. Experience with ACL, Idea, Oracle, Microsoft SQL Server, Visual Basic, Microsoft.NET framework, Microsoft Access, SQL, Microsoft Exchange, or Hyperion applications. Technology Audit experience in a Public Accounting firm. When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

What you’ll be doing... Monitoring and maintaining assigned portfolio of accounts. Collecting of open accounts via phone and email correspondence. Notating accounts with all communications regarding collections efforts, updating contact and address information as needed. Following up on all communications attempts. Investigating and resolving customer queries. Establishing and maintaining effective working relationships with engineering, leasing agents, accounts receivables and other departments. Communicating and following up with internal Verizon departments to aid in obtaining supporting documentation, billing explanations and resolution of customer billing disputes. Processing pre and post billing adjustments, bill downloads, manual invoices, refunds and vendor payments. Conducting investigations on payments, customer queries and address verification for accounts. Performing other assigned tasks and duties necessary to support the SPB department with adherence to department SLAs for all assigned responsibilities and tasks. Alerting management to any possible insolvent accounts and recommending account adjustments or write offs. What we’re looking for... You’ll need to have: Bachelor’s degree or one or more years of work experience. Even better if you have: Bachelor’s degree in Finance, Accounting, or Business. Customer contact experience. Collections experience. Results oriented, strong sense of urgency, proactive in resolving problems. Analytical and detail oriented. Excellent verbal/written communication and follow-up skills. Ability to use sound judgment when making independent decisions. Organized, able to prioritize tasks and have a keen attention to detail and accuracy. Proficient with Microsoft Office Suite especially Excel. Team oriented individual who interacts and supports peers. When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

What you’ll be doing... The FP&A Organization At Verizon, we are building a world-class Financial Planning & Analysis (FP&A) organization. We have begun a comprehensive program to streamline processes, enhance systems, realign the organization and add opportunities for personal skill-building and professional growth. We’re finding new ways to add value and provide strategic support. This is the kind of work we do. We want to build leading FP&A practices within Verizon, setting the stage to become the place any FP&A professional wants to work. You can become a catalyst for change. FP&A Center of Excellence Team Reshaping the future of FP&A at Verizon, calls for improving our ability to deliver exceptional value to our customers. Being a part of the Center of Excellence (COE) team you will work alongside financial professionals and business leaders, gaining opportunities to grow and develop to build a strong FP&A foundation. You will be involved in target setting, reporting & analysis, planning and forecasting, and guiding the strategic direction across Verizon. Explore the breadth of opportunities that come with aligning your expertise with the future of superior networks, systems, analytics and video, to improve the way people live work and play. Develop the first draft of standard reporting (e.g. template updates, charts), presentation materials; and profitability (costing) analysis and reports to drive decision-making. Conduct initial in-depth analysis of the business as defined by the Service Delivery team. Analyze risks and opportunity considerations and draft insights to guide executives on business decisions. Provide initial draft of the commentary and business insight for inclusion in business performance reviews and assists in the development of resolutions for business performance issues. Execute profitability scenario(s) and analyzes results at the direction of business unit and Service Delivery team. Identify updates and analyzes profitability models and analyze benchmarking information and data. Address customer inquiries regarding Actual, Commitment View, Best View, Business Plan, capital needs, specific sensitivity/trending/NPV analysis, and metric related information in coordination with Service Delivery teams and other Center of Excellence disciplines. Recommend updates to possible scenarios, associated risks and opportunities around business performance. Communicate effectively with stakeholders. What we’re looking for... You'll need to have: Bachelor’s degree or four or more years of work experience. Three or more years of relevant work experience. Two or more years of work experience in Financial Planning & Forecasting or Reporting & Analysis. Two or more years of experience using Microsoft Excel. Even better if you have: Master's degree in Accounting, Finance, Business Administration, Economics or related discipline or professional certification (e.g. CPA, CMA, CFA). Four or more years of work experience in a Financial Planning & Forecasting or Reporting & Analysis role. Two or more years of experience using Microsoft Excel, including the ability to perform lookups, pivot tables and nested if/then statements and sum/if formulas. Experience with management reporting and/or financial planning/modeling (e.g., forecasting, budgeting, business planning). Experience with reporting and/or analyzing full P&L statement. Experience with a large (i.e., Fortune 500) corporate environment. Experience with data mining or planning applications (e.g., Essbase, Smart View, Hyperion, Anaplan, Cognos or Business Intelligence tools). Experience with large datasets as well as OBIEE, Tableau, SQL, and/or similar data mining tools. Experience with complex ERP systems (e.g., SAP, PeopleSoft). Strong communication skills, including demonstrated ability to engage with colleagues; ability to understand and explain business and financial terms and concepts. Analytical and critical thinking skills. Ability to receive and respond to FP&A requests. Ability to work effectively within a team. Ability to work independently. Participated in a Corporate Leadership Development Program. Willingness to travel. When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.   Apply

What you’ll be doing... The FP&A Organization At Verizon, we are building a world-class Financial Planning & Analysis (FP&A) organization. We have begun a comprehensive program to streamline processes, enhance systems, realign the organization and add opportunities for personal skill-building and professional growth. We’re finding new ways to add value and provide strategic support. This is the kind of work we do. We want to build leading FP&A practices within Verizon, setting the stage to become the place any FP&A professional wants to work. You can become a catalyst for change. FP&A Center of Excellence Team Reshaping the future of FP&A at Verizon, calls for improving our ability to deliver exceptional value to our customers. Being a part of the Center of Excellence (COE) team you will work alongside financial professionals and business leaders, gaining opportunities to grow and develop to build a strong FP&A foundation. You will be involved in target setting, reporting & analysis, planning and forecasting, and guiding the strategic direction across Verizon. Explore the breadth of opportunities that come with aligning your expertise with the future of superior networks, systems, analytics and video, to improve the way people live work and play. Develop the first draft of standard reporting (e.g. template updates, charts), presentation materials; and profitability (costing) analysis and reports to drive decision-making. Conduct initial in-depth analysis of the business as defined by the Service Delivery team. Analyze risks and opportunity considerations and draft insights to guide executives on business decisions. Provide initial draft of the commentary and business insight for inclusion in business performance reviews and assists in the development of resolutions for business performance issues. Execute profitability scenario(s) and analyzes results at the direction of business unit and Service Delivery team. Identify updates and analyzes profitability models and analyze benchmarking information and data. Address customer inquiries regarding Actual, Commitment View, Best View, Business Plan, capital needs, specific sensitivity/trending/NPV analysis, and metric related information in coordination with Service Delivery teams and other Center of Excellence disciplines. Recommend updates to possible scenarios, associated risks and opportunities around business performance. Communicate effectively with stakeholders. What we’re looking for... You'll need to have: Bachelor’s degree in Accounting, Finance, Business Administration, Economics or four or more years of work experience. Three or more years of relevant work experience. Two or more years of work experience in Financial Planning & Forecasting or Reporting & Analysis. Two or more years of experience using Microsoft Excel. Even better if you have: Master's degree or professional certification (e.g. CPA, CMA, CFA). Four or more years of work experience in a Financial Planning & Forecasting or Reporting & Analysis role. Two or more years of experience using Microsoft Excel, including the ability to perform lookups, pivot tables and nested if/then statements and sum/if formulas. Experience with management reporting and/or financial planning/modeling (e.g., forecasting, budgeting, business planning). Experience with reporting and/or analyzing full P&L statement. Experience with a large (i.e., Fortune 500) corporate environment. Experience with data mining or planning applications (e.g., Essbase, Smart View, Hyperion, Anaplan, Cognos or Business Intelligence tools). Experience with large datasets as well as OBIEE, Tableau, SQL, and/or similar data mining tools. Experience with complex ERP systems (e.g., SAP, PeopleSoft). Demonstrated strong communication skills, including demonstrated ability to engage with colleagues; ability to understand and explain business and financial terms and concepts. Demonstrated analytical and critical thinking skills. Demonstrated attention to detail. Demonstrated ability to receive and respond to FP&A requests. Demonstrated ability to work effectively within a team. Demonstrated ability to work independently. Participated in a Corporate Leadership Development Program. Willingness to travel. When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

What you’ll be doing... At Verizon, we are building a world-class Financial Planning & Analysis (FP&A) organization. We have begun a comprehensive program to streamline processes, enhance systems, realign the organization and add opportunities for personal skill-building and professional growth. We’re finding new ways to add value and provide strategic support. This is the kind of work we do. We want to build leading FP&A practices within Verizon, setting the stage to become the place any FP&A professional wants to work. You can become a catalyst for change. Reshaping the future of FP&A at Verizon, calls for improving our ability to deliver exceptional value to our customers. Being a part of the Center of Excellence (COE) team you will work alongside financial professionals and business leaders, gaining opportunities to grow and develop to build a strong FP&A foundation. You will be involved in target setting, reporting & analysis, planning and forecasting, and guiding the strategic direction across Verizon. Explore the breadth of opportunities that come with aligning your expertise with the future of superior networks, systems, analytics and video, to improve the way people live work and play. Finalize the development of initial corporate or Business Unit-specific business plan, commitment view, best view, capital planning, and target setting templates/models under guidance of manager and/or service delivery teams. Define the sources of data required for the planning and forecasting process. Develop analytical assignments and standard planning & forecasting deliverables as well as identification of material discrepancies. Oversee updates to standard planning, budget, and forecast utilizing Excel and additional model templates. Rectify issues arising from testing of newly created planning, forecasting, budgeting, capital, or target setting models/templates. Prepare guidelines on the capital planning process, tools and standards. Communicate with stakeholders in a clear and concise manner. What we’re looking for... You'll need to have: Bachelor’s degree in Accounting, Finance, Business Administration, Economics or four or more years of work experience. Four or more years of relevant work experience. Four or more years of work experience in Financial Planning & Forecasting or Reporting & Analysis. Four or more years of experience using Microsoft Excel. Even better if you have: Master's degree in business or professional certification (e.g. CPA, CMA, CFA). Six or more years of work experience in a Financial Planning & Forecasting or Reporting & Analysis role. Ability to perform lookups, pivot tables and nested if/then statements and sum/if formulas. Experience with management reporting and/or financial planning/modeling (e.g., forecasting, budgeting, business planning). Experience with reporting and/or analyzing full P&L statement. Experience with a large (i.e., Fortune 500) corporate environment. Experience with data mining or planning applications (e.g., Essbase, Smart View, Hyperion, Anaplan, Cognos or Business Intelligence tools). Experience with large datasets as well as OBIEE, Tableau, SQL, and/or similar data mining tools. Experience with complex ERP systems (e.g., SAP, PeopleSoft). Demonstrated strong communication skills, including demonstrated ability to engage with colleagues; capability to understand and explain business and financial terms and concepts. Demonstrated analytical and critical thinking skills. Ability to receive and respond to FP&A requests. Ability to work effectively within a team and independently. Experience in a Corporate Leadership Development Program. Willingness to travel. When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

What you’ll be doing... The FP&A Organization At Verizon, we are building a world-class Financial Planning & Analysis (FP&A) organization. We have begun a comprehensive program to streamline processes, enhance systems, realign the organization and add opportunities for personal skill-building and professional growth. We’re finding new ways to add value and provide strategic support. This is the kind of work we do. We want to build leading FP&A practices within Verizon, setting the stage to become the place any FP&A professional wants to work. You can become a catalyst for change. FP&A Center of Excellence Team Reshaping the future of FP&A at Verizon, calls for improving our ability to deliver exceptional value to our customers. Being a part of the Center of Excellence (COE) team you will work alongside financial professionals and business leaders, gaining opportunities to grow and develop to build a strong FP&A foundation. You will be involved in target setting, reporting & analysis, planning and forecasting, and guiding the strategic direction across Verizon. Explore the breadth of opportunities that come with aligning your expertise with the future of superior networks, systems, analytics and video, to improve the way people live work and play. Develop the first draft of standard reporting (e.g. template updates, charts), presentation materials; and profitability (costing) analysis and reports to drive decision-making. Conduct initial in-depth analysis of the business as defined by the Service Delivery team. Analyze risks and opportunity considerations and draft insights to guide executives on business decisions. Provide initial draft of the commentary and business insight for inclusion in business performance reviews and assists in the development of resolutions for business performance issues. Execute profitability scenario(s) and analyzes results at the direction of business unit and Service Delivery team. Identify updates and analyzes profitability models and analyze benchmarking information and data. Address customer inquiries regarding Actual, Commitment View, Best View, Business Plan, capital needs, specific sensitivity/trending/NPV analysis, and metric related information in coordination with Service Delivery teams and other Center of Excellence disciplines. Recommend updates to possible scenarios, associated risks and opportunities around business performance. Communicate effectively with stakeholders. What we’re looking for... You'll need to have: Bachelor’s degree or four or more years of work experience. Two or more years of relevant work experience. Two or more years of work experience in Financial Planning & Forecasting or Reporting & Analysis. Even better if you have: Bachelor’s degree in Accounting, Finance, Business Administration, or Economics. Master's degree or professional certification (e.g. CPA, CMA, CFA). Four or more years of work experience in a Financial Planning & Forecasting or Reporting & Analysis role. Two or more years of experience using Microsoft Excel, including the ability to perform lookups, pivot tables and nested if/then statements and sum/if formulas. Experience with management reporting and/or financial planning/modeling (e.g., forecasting, budgeting, business planning). Experience with large datasets as well as OBIEE, Tableau, SQL, and/or similar data mining tools. Experience with reporting and/or analyzing full P&L statement. Experience with a large (i.e., Fortune 500) corporate environment. Experience with data mining or planning applications (e.g., Essbase, Smart View, Hyperion, Anaplan, Cognos or Business Intelligence tools). Experience with complex ERP systems (e.g., SAP, PeopleSoft). Strong communication skills. Analytical and critical thinking skills. Ability to receive and respond to FP&A requests. Ability to work effectively within a team. Ability to work independently. Participated in a Corporate Leadership Development Program. Willingness to travel. When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better

What you’ll be doing... At Verizon, we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It takes focus. And we apply both every bit as much to the way we do business too. The brightest minds, the latest technologies and pioneering processes are combining to enhance this critical business function at our Centre for Excellence in Lake Mary, FL. We’re finding new ways to add value and provide strategic support. This is the kind of work we do. And you can be part of it. Position Responsibilities: The ideal candidate will have the ability to handle customer calls relating to missing or misapplied payments and refunds. This position requires follow-up with customers through various communication methods based on the customer’s preferred method of contact and will ensure all required data is obtained from the customer in order to complete the payment investigation to validate that payment has been posted properly or a refund is due to the customer. Candidate will utilize various billing and payment systems to research customer payments. Position requires communication with both internal and external customers. Candidate will potentially be required to work a flexible schedule to include occasional Saturdays. Our business is fueled by our passion for delivering unprecedented results for customers in over 52 countries. Throughout the world, we’re helping to create a better future – transforming how doctors battle cancer, rescue workers save lives, and people, businesses and communities interact with one another. If you have the drive, talent, energy and commitment to join over 180,000 like-minded people who are unlocking this positive potential of technology, we’ll support you every step of the way. Whether that’s through competitive compensation, award-winning training, or benefits so comprehensive we call them Total Rewards. Start creating powerful answers today. What we’re looking for... Basic Qualifications: Bachelor degree in Accounting, Finance or related discipline or equivalent work experience. Preferred Qualifications: One to three years of experience in the payment industry preferred. Possess the ability to work under pressure and maintain a calm focus during hectic periods. Possess strong positive interpersonal, communication, and organizational skills. Possess basic knowledge of various payment types and payment processing rules. Competent knowledge and experience with Microsoft Office products and financial systems programs. Understanding and/or working knowledge of billing and payment systems. Ability to receive supervision and occasional guidance on achieving short term goals and operating objectives; may work independently with limited supervision. When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

What you’ll be doing... You’ll be in a key role driving value-add projects and process improvement initiatives. Utilizing your strong accounting knowledge base, you will apply it to a wide variety of scenarios. You will also have the opportunity to provide guidance and leadership to others. Come help us keep our Finance team running better every day. Assisting with the monthly close process and projects. Performing analytical assignments and preparing accounting reports. Preparing and enhancing assigned monthly balance sheet account reconciliations and analyzing and interpreting data. Providing subject matter expertise on Generally Accepted Accounting Principles. Engaging the team and establishing priorities for project management of related initiatives. Leading complex accounting projects. Ensuring the accurate compilation, analysis and reporting of financial data. Identifying and driving implementation of process improvement opportunities for Accounting, working closely with internal teams or service providers. Handling resolution of inquiries and escalations from internal customers. Leading the company’s efforts to comply with the requirements of Sarbanes Oxley while ensuring compliance and adherence with controls for internal policies and external regulations. Working as a project manager to plan and structure work activities and set deadlines. What we’re looking for... You’re organized, analytical, and have the ability to identify process improvements. You have solid accounting knowledge across a variety of topics with the ability to self-direct, manage projects and meet deliverables. You are developing your management and leadership skills through assigned and self-driven projects and assignments. Working independently is as comfortable for you as being part of a team. You’ll need to have: Bachelor’s degree in Accounting or related field or four or more years of work experience. Four or more years of relevant work experience. Experience in the preparation of general ledger postings and account reconciliations. Knowledge of FASB requirements, Generally Accepted Accounting Principles and accounting best practices. Experience with Microsoft Office, including Excel and PowerPoint. Knowledge of accounting systems and applications such as SAP, PeopleSoft, CPM/Essbase, Hyperion Financial Management, Blackline or related systems and applications. Even better if you have: Master's degree in Business Administration, Accounting, Finance, Economics, or equivalent. CPA certification (or are in the process of getting certified). Experience with continuous improvement initiatives and root cause analysis. Demonstrated attention to detail and strong written and verbal communications skills. Additional requirements: Willingness to travel When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

What you’ll be doing... We innovate constantly to help the biggest names in business work quicker and smarter and we apply the same vision and focus to the way we do business. Billing our customers correctly is a vital part of the customer experience. You’ll be working to identify and resolve issues impacting the accuracy of our customers’ bills to ensure that the process is smooth and seamless. Our Finance function is one of the best in the business and you can help us improve the customer experience every single day. Writing SQL code to uncover issues impacting customer billing and situations where customers are under- or over-billed. Investigating root causes, communicating with appropriate investigation teams, and managing work queues to ensure timely resolution. Working with IT and other teams to resolve basic system issues. Reviewing daily system operations to monitor completed audits and workflows to other billing teams. Perform daily complex “Product Change Requests” (“PCR”) bundle / promo pricing table quality assurance process: Ensure quality assurance process of table input for new bundles, promos, and other VPF table changes made for marketing purposes compared to the corresponding IT design specifications. Manage Verizon Product Factory: user-acceptance and regression testing. Attend meetings with Marketing to ensure depth of understanding of PCR design. Work with IT to ensure smooth deployment of PCRs. Perform testing of PCRs both pre- and post-production to ensure compliance with design. Off-hours work required for releases (usually scheduled in advance). What we’re looking for... You’ll be analytical and enjoy getting to the root cause of systems issues to make sure we bill our customers correctly and can recognize our revenue. Having the ability to overcome complex problems before they impact our customers is a key driver for you. You’ll not just be a systems expert, you’ll also have strong written and oral communication skills to be able to work collaboratively across teams. You’ll need to have: Bachelor’s degree or four or more years of work experience. Three or more years of relevant work experience. Willingness to travel. Even better if you have: Bachelor’s degree in Finance, Accounting, Business, Computer Science, or a related discipline. Experience with complex data analytics and coding experience in SQL, C#, Visual Basic/Studio, SSIS packages, and/or Oracle. Experience with Microsoft Office, particularly Excel. BA/BS degree in Business, Accounting, Finance or Computer Science or equivalent experience. Two or more years of experience in analytical, system flow and process improvement skills. Knowledge of Microsoft Office, especially in Excel and Access. Outstanding organizational skills. Strong written and oral communications skills. Knowledge of report query and design. When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

What you’ll be doing... You’ll be part of the team responsible for the administration of Verizon’s Sarbanes Oxley compliance programs overseeing policies, processes, people and systems and partnering with business leaders to identify and mitigate financial, operational, legal, regulatory and reputational risks. You will manage all aspects of risk inherent in the department or function and make decisions concerning the scope of work to be performed based on those risks. Your work will help us improve our processes and come up with ways to make our control environment even stronger. Come help us keep our Finance team running better every day. Assessing current and potential risks based on the potential financial, legal and reputation impacts to the company. Developing and designing a compliance strategy and make recommendations to senior management. Developing and implementing a prioritized work plans based on the risk assessment and business partner feedback. Administering our SOX 404 program for assigned processes including; review of process documentation, management training, establishment of management test plans, assessment of management test results, and remediation plans. Designing and implementing controls to improve financial performance and transactional accuracy. Ensuring adequate coverage of significant risks through delegation of resources for monitoring and review of standard reports, risk model analysis and associated field work. Preparing and delivering presentations communicating risks mitigated, and the potential impacts of unmitigated risks to management. Providing leadership in developing and completing thorough and accurate investigations based on limited information. Determining the best investigatory techniques based on the circumstances of each individual investigation. Designing ad hoc reporting to enhance existing information and further investigations. Developing analysis using large data sets related to back office Finance functions to assess risk and drive mitigation strategies. What we’re looking for... You’re a great communicator, winning the trust of team members, internal customers, and external suppliers. No stranger to a fast-paced environment and tight deadlines, you can adapt to changing circumstances, juggle competing priorities, and combine a sense of urgency with due care and attention to detail. You get personal satisfaction from analyzing problems and delivering solutions to improve business processes. You’ll need to have: Bachelor’s degree or four or more years of work experience. Six or more years of relevant work experience. Experience in operational compliance, business controls or finance. Knowledge of Sarbanes Oxley Section 404. Project management experience. Willingness to travel occasionally. Even better if you have: Bachelor’s degree in Accounting, Finance, Economics, Math, or Information Systems. A Project Management Professional (PMP) certification. A Professional certification (CPA, CIA, CISA, CFE). Experience using data analytic tools (ACL, Tableau). Experience with report writing/database software. Experience driving complex solutions and analytics to provide ongoing and automated monitoring of key risks. Experience formulating, interpreting and implementing policies and processes. Experience leveraging auditing principles and methods Knowledge of statistics, reporting and analytical tools. Telecommunications experience. Proficiency in Microsoft Excel and PowerPoint for analytics and presentation. When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

What you’ll be doing... Your work will have a direct impact on our reported financial results and ensure compliance with internal controls and external legislation. You will ensure state unemployment tax rates are current, and proper power of attorneys are in place for our regulated and non-regulated companies. You will validate the tax impacts for upcoming transfers. You will also care for mergers, acquisitions and divestures pertaining to account setups, registrations, and closures. You will work with 3rd party providers on upgrades, enhancements and changes as they are developed in the due course of business activities. Analyze unemployment data and work across finance functions to resolve inquiries timely. Assist with unemployment research and audits requiring efficient and detailed analysis. Ensure our system of record and 3rd party providers are in sync. Work with taxing agencies to resolve tax notices as they pertain to state unemployment. Support mergers, acquisitions, and divestures, caring for the proper tax paperwork. Respond to employee inquiries, including reciprocity tax credit forms. What we’re looking for... You'll need to have: A Bachelor’s degree or four or more years of work experience. Three or more years of relevant work experience. Experience working in Excel. Experience in Customer Service and/or HRMS/Payroll Processing applications. Tax Notice Resolution experience. Even better if you have: Knowledge of the end-to-end Payroll functional processes as well as how the Payroll functional processes integrate with the overall end-to-end Payroll Tax processes. Experience with unemployment tax and multi-state. Experience with PeopleSoft HRMS and Payroll processing responsibilities and system applications. Two or more years of experience in customer service and/or HRMS/Payroll Processing/Timekeeping system applications. Experience with 3rd party tax applications, i.e. ADP. Strong customer service skills (both verbal and written). Organizational, time management and communication skills. Ability to manage multiple functions simultaneously. CPP or FPC. Willingness for flexible scheduling to meet processing demands. Strong sense of urgency, proactive approach, and a solid focus on results. When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

What you’ll be doing... The FP&A Organization At Verizon, we are building a world-class Financial Planning & Analysis (FP&A) organization. We have begun a comprehensive program to streamline processes, enhance systems, realign the organization and add opportunities for personal skill-building and professional growth. We’re finding new ways to add value and provide strategic support. This is the kind of work we do. We want to build leading FP&A practices within Verizon, setting the stage to become the place any FP&A professional wants to work. You can become a catalyst for change. FP&A Center of Excellence Team Reshaping the future of FP&A at Verizon, calls for improving our ability to deliver exceptional value to our customers. Being a part of the Center of Excellence (COE) team you will work alongside financial professionals and business leaders, gaining opportunities to grow and develop to build a strong FP&A foundation. You will be involved reporting & analysis, planning and forecasting, and involved in various strategic projects. Explore the breadth of opportunities that come with aligning your expertise with the future of superior networks, systems, analytics and video, to improve the way people live, work and play. Support decision making by developing the first draft of standard reporting (e.g. template updates, charts), presentation materials, and ad hoc data gathering. Conduct recurring and ad hoc initial in-depth analysis of the business results as defined by the area of the business assigned. Analyze, identify and maintain updates to planning and forecast models in an effort to maintain quality and effectiveness. Support the overall planning and forecasting cycles through a variety of processes. Address recommend updates to possible scenarios, associated risks and opportunities around reporting and planning processes. Participate in strategic projects in support of strategic initiatives, finance transformation and continuous improvements. Apply new finance tools to existing FP&A processes in an effort to streamline and improve processes. Communicate effectively with stakeholders. What we’re looking for... You'll need to have: Bachelor’s degree in Accounting, Finance, Business Administration, Economics or one or more years of work experience. Knowledge of Microsoft Excel. Even better if you have: Master's degree or professional certification (e.g. CPA, CMA, CFA). One or more years of work experience in a Financial Planning & Forecasting or Reporting & Analysis role. Two or more years of experience using Microsoft Excel. Experience with reporting and/or analyzing P&L transactions. Experience with a large (i.e., Fortune 500) corporate environment. Experience with large datasets as well as OBIEE, Tableau, SQL, and/or similar data mining tools. Demonstrated strong communication skills, including demonstrated ability to engage with colleagues. Demonstrated analytical and critical thinking skills. Demonstrated attention to detail. Demonstrated ability to receive and respond to FP&A requests. Demonstrated ability to work effectively within a team. Participated in a Corporate Leadership Development Program. Willingness to travel. When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better

What you’ll be doing... The Process Excellence and Innovation (PE&I) Capability Manager will support our core deliverable of delivering training and support around our Body of Knowledge (BoK) areas. The BoK includes but is not limited to Agile, Design Thinking and Lean, Six Sigma, Strategy, Red Teaming, Quality Management Systems, Project Management, Balanced Scorecard / Strategy Map, and Business Process Management. The role is to drive PE&I awareness, mindset, capability, to facilitate and deliver training in the context of cost transformation, and evangelize adoption across the enterprise with goals to deliver business results. Deliver training from the core PE&I BoK. Teach candidates at all levels in multiple PE&I disciplines and other related training as required. Facilitate ‘Capability Building Missions’ where the intent is to transfer knowledge while facilitating business transformation activities and workshops. Manage mission and opportunity requests. Travel up to 25% of the time to deliver training and facilitate capability missions. Prepare or participate in the preparation and maintenance of training materials and other relevant collateral. Provide one-on-one coaching to learners pursuing PE&I certification or badging. Provide guidance as a resource to teams implementing transformational projects that will provide business benefits. Provide management with project status updates, feedback, and appropriate reporting on key, process focused objectives. Support the maintenance excellent training materials for all training classes offered. Willingness to train and become proficient in at least one additional key BoK area. What we’re looking for... You'll need to have : Bachelor’s degree or four or more years of work experience. Six or more years of relevant work experience. One or more of the following certification(s):SAFE (Agile), Agile Coach, Master Black Belt, Lean Sensei, PMP, or other relevant transformation skill. Even better if you have : A Master’s degree. Six or more years of relevant work experience in one or more of the following areas; Agile, Design Thinking and Lean, Six Sigma, Strategy, Red Teaming, Quality Management Systems, Project Management, Balanced Scorecard / Strategy Map, and Business Process Management concepts, practices and tools, and the capability of articulating the fusion of such practices. Strong leadership and project management experience blended with several years of practical experience, resulting in proven success in driving change within large, complex organizations. Experience working with all levels of an organization (VPs to Project Manager). Excellent training and presentation skills with solid communication capabilities, both oral and written. Excellent facilitation skills in the practice(s) of conducting workshops, kaizens, and / or Work-Outs. Ability to drive superior business outcomes. When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.   Apply

What you’ll be doing... The Process Excellence and Innovation (PE&I) Capability Senior Manager will support our core deliverable of delivering training and support around our Body of Knowledge (BoK) areas. The Senior Manager will be responsible for leading as cross functional team of resources including but is not limited to Agile, Design Thinking and Lean, Six Sigma, Strategy, Red Teaming, Quality Management Systems, Project Management, Balanced Scorecard / Strategy Map, and Business Process Management. The role is to drive transformation awareness to facilitate and deliver training in the context of cost transformation, and adoption across the enterprise with goals to deliver business results. Lead the local PE&I CoE team. Build relationships with the local business leaders and support their efforts to transform the business. Manage the team to deliver training from the core PE&I BoK. Manage the team to teach candidates at all levels in multiple PE&I disciplines and other related training as required. Facilitate ‘Capability Building Missions’ where the intent is to transfer knowledge while facilitating business transformation activities and workshops. Manage mission and opportunity requests. Travel up to 25% of the time to deliver training and facilitate capability missions. Be responsible for the update of training materials or participate in the preparation and maintenance of training materials and other relevant collateral. Provide one-on-one coaching to learners pursuing PE&I certification or badging. Provide guidance as a resource to teams implementing transformational projects that will provide business benefits. Provide management with project status updates, feedback, and appropriate reporting on key, process focused objectives. Support the maintenance excellent training materials for all training classes offered. Willingness to train and become proficient in at least one additional key BoK area. What we’re looking for... You'll need to have: Bachelor's degree or four or more years of work experience. Six or more years of relevant work experience. One or more of the following certification(s):SAFE (Agile), Agile Coach, Master Black Belt, Lean Sensei, PMP,or other relevant transformation skill. Even better if you have: A Master’s degree. Six or more years of relevant work experience in one or more of the following areas; Agile, Design Thinking and Lean, Six Sigma, Strategy, Red Teaming, Quality Management Systems, Project Management, Balanced Scorecard / Strategy Map, and Business Process Management concepts, practices and tools, and the capability of articulating the fusion of such practices. Strong leadership and project management experience blended with several years of practical experience, resulting in proven success in driving change within large, complex organizations. Experience working with all levels of an organization (VPs to Project Manager). Excellent training and presentation skills with solid communication capabilities, both oral and written. Excellent facilitation skills in the practice(s) of conducting workshops, kaizens, and / or Work-Outs. Ability to drive superior business outcomes. When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.