35 jobs found in Miami

About the Role Uber's driver-partners are our most important customers, and we're building an exceptional experience for them in our cities. Greenlight locations help new partners get on the road for the first time, build engagement with the platform over time, and provide a home base for the driver-partner community. Our locations are a one-stop shop for partners to get activated, receive support, and learn more about Uber. Our Greenlight Manager leads the strategic vision and financial performance of a Greenlight support center. In this role, you will lead and develop a team of Greenlight Team Leads and Greenlight Experts to provide the best possible customer support for new and existing Uber Partners. Your team will go far beyond solving issues; they will identify root causes, escalate pervasive problems, develop vendor relationships, oversee the launch of new locations, and work on innovative partnerships to improve the driver-partner experience. Most importantly, your staff will take pride in being the face of Uber to our driver-partners, and will treat every support interaction as an opportunity to build a better connection between Uber and the driver community. You will work together with the city operations teams to make sure your Greenlight Hubs are meeting their market's needs in terms of supply growth, onboarding, driver engagement, and any other local events or needs. What You'll Do Own the success metrics for profitability, operational efficiency, and customer satisfaction scores Manage the budget for the Greenlight locations in your territory Strengthen performance through process development and innovation Hire, train, and lead a team of Uber Experts and Team Leads Collect, analyze, and report on Greenlight performance data Make our Greenlights great places to work by developing employee engagement action plans Collaborate with City-Ops and CommOps teams to ensure your Greenlight Hub offers our driver-partners the best possible experience each and every time they walk in the door Cultivate the global Uber brand and augment it with local details. What You'll Need Bachelor's Degree or equivalent experience At least 4 years of relevant experience in Retail or Service team management in fulfillment, distribution, customer support Experience managing a P&L and/or budgets You operate with an ownership mentality. You'll be fully responsible for the P&L of your Greenlight Hub and held accountable for delivering financial results. You're a self starter. You're ready for the autonomy that comes with building a new team within Uber with minimal oversight. You're an analytical problem-solver. You quickly identify key metrics of success, digest complex data sets, and build data-driven action plans to respond to market conditions. You stay poised and calm under pressure. You follow through on tasks and view challenges as opportunities. You're process-driven. You have exceptional organizational skills, and constantly look to keep improving systems. You are open and curious. You love learning how things work and you're always looking for ways to innovate. You enjoy testing different support strategies and tracking the results. You're word-savvy and an excellent communicator. You're eloquent and able to strike the perfect tone, whether you're responding to inquiries or explaining a new policy. You're highly motivated. You understand the impact of a highly satisfied, excited team of users; you enjoy grinding away at issues. Bonus Points if Led a team of more than 4 people You're literate in SQL and Excel or another data management resource You have previous customer support team management experience About the Team Uber's driver-partners are our most important customers, and we're building an exceptional experience for them in our cities. Greenlight Hubs help new partners get on the road for the first time, build engagement with the platform over time, and provide a home base for the driver-partner community. Our hubs are a one-stop shop for partners to get activated, receive support, and learn more about Uber. At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Uber Eats Innovation & Incubation Manager City Operations, Operations & Launch in Miami, Florida About the Role Uber Eats is looking for an Operations Manager to drive strategic innovation & incubation projects to unlock long term growth opportunities. This operations-driven role calls for a combination of creative problem-solving, experimentation, operational excellence, strong communication and project management. You should be comfortable in an "all hands on deck" environment, love solving problems, thrive in a startup culture, and above all be passionate about food. We are moving a mile a minute to make sure that customers and partners are able to experience the magic of Uber Eats. The Innovation &Incubation Manager will own projects and experiments to test initiatives and then quickly scale those that are bringing the most benefit to Uber Eats users, couriers and restaurant partners. What You'll Do Ideate: Bring bold ideas to the table, whether that be testing new product experiences, business models, or other bold experiments Scope: Develop business cases and go to market strategies for incubation opportunities Experiment: Take the lead on tests of new initiatives with an "all hands on deck" approach, and playbook your learnings to help shape the future of our business. Analyze: Quantify everything you do. Utilize data-driven decision making to understand the performance of experiments to ensure the highest return on investment projects are being prioritized. Iterate: Be committed to finding the best solutions through iteration and learning from failure. Project Manage: Manage innovation projects and experiments end-to-end within budget and to the agreed timescale. Collaborate: We will be experimenting in spaces that are new to most of us and we'll want to collaborate closely with our colleagues in other regions and other functional teams What You'll Need Proven experience whether it be in growing a startup, operations management, management consulting, strategy work in a large business, project management, or investment banking (3+ years preferred) Creative mindset that enjoys experimentation and is willing to take bold bets despite risk of failure Project manager who can create meticulously detailed execution plans for large-scale projects and then deliver them to plan regardless of any surprises or ambiguity along the way Data-driven approach to decision making and sound business judgment to determine project performance and financial viability, grounded in analytical thinking Bias toward action and master disambiguator/simplifier - constantly pushing toward clarity and execution Great collaborator and someone who proactively partners across teams while holding them accountable for business results, strong communication is a must Foodie who is passionate about food and bringing Uber Eats users the merchants they love At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Sr. Identity and Access Management (IAM) Consultant Miami, FL, United States Full-Time Consulting Job # 504193 Date posted - 2019-06-03 Meet customers’ needs by providing strategic, in-depth technical expertise in Identity and Access Management (IAM) infrastructure maintenance. Our Consulting team is made up of thought leaders who are determined to meet every challenge with powerful technology solutions. In the role you’ll be responsible for: Architect, Design and Implement IAM infrastructure including Identity Governance & Administration, PAM, SSO, and MFA. Maintain, patch, update or upgrade IAM software in supporting operations. Provide recommendations in optimizing customer’s infrastructure or processes. Manage customer expectations and translate business requirements into a solution design. Be the trusted advisor to the customer and oversee the other consultants on client projects to ensure Service Level Agreements (SLAs) and expectations are met. What we’re looking for... You’ll need to have: Bachelor’s degree or four or more years of work experience. Four or more years of relevant work experience. Experience of implementation and operation inthe following Identity and Access Management (IAM) vendor tools and software solutions: SailPoint CyberArk Must have experience in identity provisioning and federation technologies and standards, such as: SAML LDAP SSL SPML or SCIM Extensive working knowledge in Linux, Windows, Databases, SQL language and in any of the web container technologies such as Tomcat, JBoss, WebLogic, WebSphere. Even better if you have: A degree. Seven or more yearsof experience focusing on Identity and Access Management (IAM). Working knowledge in two of the following platforms: UNIX or AIX Windows IBM Mainframe tools like Top Secret, ACF2 or RACF Working knowledge in general security principles (PKI, PKCS, OCSP). Effective communication skills in English. Analytical and problem solving skills. 22CyberVES; 22CyberOPS When you join Verizon... You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon. Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

Senior Client Executive Acquisition Miami, FL, United States Full-Time Sales Job # 519551 Date posted - 2019-05-30 Verizon Enterprise Solutions is looking for a passionate, articulate and energetic Acquisition Account Executive to bring in new logos and drive incremental new opportunities and revenue within a defined geographic based territory consisting of high growth accounts. This is a true hunter role for a proven sales leader that has strong prospecting and relationship building skills. The Acquisition Account Executive will develop account team credibility and trust-based client relationships by understanding our customers external drivers, business objectives and internal challenges in order to develop a comprehensive solution consisting of Verizon’s World-Class assets in IP-Networking, Cloud, Security, Mobility, Professional Services and Advanced Communications. Responsibilities: Identify and develop C-level executive relationships with newly identified customers and within assigned account portfolio Develop strategic solutions based on industry trending and customer analysis, which includes preparing executive profiles, and continuous study of assigned accounts’ industry, business challenges and trends. Prepare accurate sales forecasts, account status reports, and recommendations to enhance account growth and new revenue potential Participate in contract negotiations. Articulate client business value with consultative selling approaches Develop strategic solution proposals and recommendation to present directly to your clients Work in a dynamic environment with a proven ability to balance competing demands and priorities as well as operate independently while building a successful sales pipeline/channel Team with colleagues and channel partners to develop creative solutions What we’re looking for... Qualifications Bachelor's degree or equivalent directly related work experience required 3-5 years proven industry experience with quantifiable successful sales track record Strong relationship building skills, presentation skills and negotiation skills Strong interpersonal and communications skills coupled with the ability to act independently and as part of a large team The preferred candidate must have demonstrated in previous roles, strong leadership skills and an ability to operate in positions requiring significant self-direction and motivation. Ability to understand and demonstrate effective negotiation techniques and then apply them in most situations. Is focused on achieving mutually beneficial, "win-win" results and is alert to customer buying signals and identifies and acts on closing opportunities. Creates and maintains detailed and accurate Account/Oppty plans and reviews/updates and communicates these on a regular basis. Work in a highly ambiguous, dynamic environment with a proven ability to balance competing demands and priorities as well as operate independently while building a successful sales pipeline/channel Excellent communication skills, able to interact with C-Level executives, polished and professional, ability to work effectively on their own and work well under tight deadlines. Able to effectively work on multiple projects at a time. Must be organized. Must be able to identify short and long term goals to achieve overall team/company objectives. Experience with Saleforce.com or CRM equivalent Forecasting and Customer Relationship Management When you join Verizon... You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon. Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

Architectural Photographer - South Florida   US-FL Miami R17718 Job Description <br> CoStar Group is the number one place for marketing and information on Commercial Real Estate.  Fortune Magazine recently named CoStar Group in the top 100 fastest growing companies in the world!   As an Architectural Photographer, you will be providing high quality photographs, drone videos/still images, and Steadicam videos on the most important commercial buildings in your region.  Owners and Brokers rely on CoStar, LoopNet and Apartments.com to provide high quality media to best market their properties to Tenants and Investors.  As our Architectural Photographer, you will be at the heart of the commercial real estate industry, capturing high quality images that enable our clients to make informed high impact business decisions. With 24 million people visiting CoStar’s websites each month, every day your images will help our client’s best market their properties.    Core Responsibilities: Professional and effective communication with clients during all aspects of the media shoot including scheduling, set up and on site. Provide professional quality photography and video on assigned commercial properties in your assigned region. Produce interior photography using existing light sources as well as lighting systems when necessary. Create visually appealing and technically sound video with both Drones, Steadicams, and other tools. Utilize time of day, time of season and location based decisions on when to best photograph the exterior of commercial buildings. Edit all photography and video in a timely fashion resulting in a completed project. Continued learning and development of your craft, including staying up-to-date on new techniques and technology.   Successful Architectural Photography candidates will: Have a minimum of 5 years practical experience as an Architectural Photographer Have a full understanding of best practices for Architectural Photography, demonstrating artistic vision and creativity Capture and edit beautiful interior and exterior property videos and photos Be an experienced Drone Photographer with a FAA Part 107 License/Certification Demonstrate full understanding of manual camera settings and lighting (natural and studio) Demonstrate expert knowledge of Adobe Creative Suite, IE: PhotoShop, Lightroom, Bridge, Premiere Pro, Capture One Be knowledgeable of MAC OS and MS Office Enjoy challenges of photographing commercial buildings in cityscapes, understand the challenges and work to find creative solutions Be able to develop strong personal relationships with key contacts at assigned companies Manage multiple responsibilities, changing priorities, and excel in a fast-paced environment without missing deadlines Demonstrate an interest in the commercial real estate industry   Applicant Requirements: Portfolio Review (architectural photographs and drone videos required) Be an experienced Drone Photographer with a FAA Part 107 License/Certification Travel may be required each quarter Permanent US work authorization     Position Benefits: Career advancement through several avenues based on professional goals Generous medical, dental, vision, and prescription coverage 401k plan with company match and an employee stock purchase plan Company vehicle provided for business use <br> CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

Sales Executive -Miami US-FL Miami R19078 Job Description <br> OVERVIEW At CoStar, we’re in the business of equipping our clients with what they need to succeed.   We create opportunity through a combination of reliable tools, resources, and deep understanding on over 5 million commercial real estate properties in today’s market.  Our sales teams help our client find relevant information, meet the right people, and make the deals that are critical to their success.   Join us in representing CoStar, the undisputed leading provider for commercial real estate data, analytics and market intelligence.    As a CoStar Sales Executive you will be responsible for managing an ever growing book of business working with existing clients to broaden their use of our products; CoStar Suite, LoopNet and Apartments.com. At CoStar you will receive a first class onboarding experience where you will learn how the different players in Commercial Real Estate operate, what is important to them and what solutions we have that meet their needs. You will have your own book of business, an endless supply of well qualified leads to develop, excellent products to sell, an excellent career development path.  RESPONSIBILITIES: Develop and execute a business plan to manage and grow your existing customer base Prospect and develop a customer pipeline with sales calls, new business sales demonstrations, ensuring successful customer integration, Manage existing client relationships and deliver outstanding customer service Cross selling other CoStar Group Products including LoopNet, Apartments.com, CoStar Risk Analytics and CoStar Real Estate Manager Manage a well-qualified and consistent sales pipeline Account for all field activities in our CRM system Represent CoStar at Industry Events and be an ambassador for the company   BASIC QUALIFICATIONS: Two or more years of successful sales experience selling software as a service from leading software, business intelligence or information providers preferably in a business to business environment Two or more years of experience in training clients on how to use solution post sale A strong record of providing outstanding customer service in prior roles Success in developing new business relationships and managing existing client base Bachelor’s degree or equivalent experience   WHY COSTAR? Energetic and fast paced dynamic culture working with smart/driven colleagues Outstanding sales and product training programs Excellent compensation and an unreal Annual Presidents Club Trip for Top Performers Comprehensive Medical, Dental, Prescription and Vision benefits plan and industry leading total rewards program 401 K with Company matching and CoStar share/stock discount plan     *LI-TS1 <br> CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

Field Research Manager - Miami, FL US-FL Miami R 19072 Job Description <br> Co Star Group, Inc. (NASDAQ: CSGP) is currently seeking professional, career-oriented individuals with excellent tactical management, communication and organizational skills to join our commercial real estate field research team in our Miami, FL office.  The opening is for a regional Field Research Manager who will lead, develop and motivate a team of field researchers throughout the southeast region. Duties include managing a field team of 10+ field researchers, guiding daily workflow, performing quality control audits on media and data, hiring and training new field staff; and traveling to markets to work with the field staff in person. The Field Research Manager is responsible for the overall safety and performance of their direct reports in the field including their success in collecting the best possible data and stunning media for Co Star customers.   What qualifications do we look for? Qualified candidates must have 2+ years of staff and project management experience, superior leadership and interpersonal skills, a strong ability to prioritize, excellent organizational and communication skills, and be detail oriented Track record of building and maintaining strong client relationships Bachelor’s degree  Proficiency in MS Office required Dispatch experience, remote personnel management experience, commercial real estate background, photography experience or a working knowledge of Co Star products a plus. Must be able to pass the FAA Part 107 certification for commercial UAS (drone flight)* Must be able to attend and pass a 2 day UAS (drone) training course* *Equipment, testing, and travel expenses for UAS certification and training will be paid for by Co Star.   Why should you work here? Our employees love the fast paced and competitive culture. Extensive paid training program Comprehensive medical, dental, prescription and vision benefits and an industry-leading total rewards package 12 days accrued paid vacation 1st year; 5 days sick leave per year, and 2 personal days. Co Star will match 100% of the first 4% you contribute to the 401 K plan, with the Co Star contribution vesting over a period of four years. You are immediately eligible to enroll!  #LI-JJ 1   <br> CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing    

VALET ATTENDANT / PARKING AT EMBASSY SUITES MIAMI AIRPORT Embassy Suites By Hilton Job Summary A Valet Parking Attendant is responsible for greeting guests and transporting vehicles in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Valet Parking Attendant, you would be responsible for greeting guests and transporting vehicles in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet arriving and departing guests in a timely, friendly and efficient manner Retrieve vehicle keys from and provide receipts to guests Transport guest vehicles to and from designated parking areas and the hotel driveway Assist guests with luggage Retrieve guest items from vehicles, as requested Respond to guest inquiries and requests and resolve guest issue in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

OVERNIGHT KITCHEN CLEANER AT EMBASSY SUITES MIAMI AIRPORT F/T Embassy Suites By Hilton Job Summary A Utility Steward is responsible for transporting and cleaning cooking utensils and service ware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Steward, you would be responsible for transporting and cleaning cooking utensils and serviceware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils Scrub pots and pans Stock and maintain supplies and equipment Perform cleaning duties including, but not limited to, mopping and removing trash Transport and store clean serviceware Deep clean kitchen equipment What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

HOUSE PERSON HOUSEKEEPING (F/T) AT EMBASSY SUITES MIAMI AIRPORT Embassy Suites By Hilton Job Summary A Houseperson with Embassy Suites Hotels is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotelÆs continuing effort to deliver outstanding guest service and financial profitability. What will it be like to work for this Hilton Worldwide Brand? Embassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both inviting and comfortable, Embassy Suites properties provide guests with ôMore Reasons to Stay«,ö offering open-air atriums, complimentary cooked-to-order breakfast, spacious two-room suites and complimentary ManagerÆs Receptions every evening. Embassy SuitesÆ bundled pricing ensures that guests receive enormous value at a single price. Whether they are traveling for business, with their family, with a group, or for leisure, our guests return again and again to experience the consistently awarded, best-in-class customer service provided at Embassy Suites. Embassy Suites is one of Hilton WorldwideÆs ten market-leading brands. For more information visit www.hiltonworldwide.com  If you understand the importance of providing an inviting and comfortable experience and feel you can contribute to an award-winning team, you may be just the person we are looking for to work as a Team Member with Embassy Suites Hotels.  What will I be doing? As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotelÆs continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays Greet guests in a friendly manner Report maintenance deficiencies and items in need of repair Stock and maintain supply rooms, as needed Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed Deliver guest requests and assist in cleaning guest rooms, as needed What are we looking for? Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: H  Hospitality - We're passionate about delivering exceptional guest experiences. I  Integrity - We do the right thing, all the time. L  Leadership - We're leaders in our industry and in our communities. T  Teamwork - We're team players in everything we do. O  Ownership - We're the owners of our actions and decisions. N  Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes in our Team Members: Living the Values Quality Productivity Dependability Customer Focus Teamwork Adaptability What benefits will I receive? Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton WorldwideÆs Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.

FT BARTENDER - PM SHIFT Hilton Hotels & Resorts Job Summary   A Bartender is responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Bartender, you would be responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and respond to guest inquiries and requests in a timely, friendly and efficient manner Mix and garnish beverages according to recipe and portion control standards Present and serve beverages to guests Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers Stock and maintain the bar to include, but not limited to, beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce Cut, store and ensure product quality of all beverage-related perishables Respond professionally to inebriated guests, as needed   What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!  

CONDO ROOM ATTENDANT AT THE DOUBLE TREE BY HILTON GRAND HOTEL BISCAYNE BAY Double Tree by Hilton Job Summary A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming Change and replenish bed linens, towels and guest amenities, as needed Perform deep cleaning tasks, as needed Stock, maintain and transport housekeeping supply cart on a daily basis Dispose of trash and recyclables Respond to special guest requests in a timely, friendly and efficient manner Perform guest turn down service, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

FT BELLPERSON - OVERNIGHT SHIFT Hilton Hotels & Resorts Job Summary   A Bellperson is responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet and escort arriving and departing guests to and from their accommodations Retrieve and transport guest luggage Inspect guest rooms and acquaint guests with these rooms and their features Respond to guest inquiries and requests in a timely, friendly and efficient manner Organize and store luggage, as needed, according to guidelines Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments Ensure messages and faxes are regularly delivered throughout the day Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed Assist in the maintenance, appearance and functionality of equipment   What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

HOTEL OPERATOR / GUEST SERVICE AGENT (F/T) AT EMBASSY SUITES MIAMI AIRPORT Embassy Suites By Hilton Job Summary   A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her >Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries >Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

PAINTER (F/T) AT EMBASSY SUITES MIAMI AIRPORT Embassy Suites By Hilton Job Summary A Painter is responsible for painting, maintaining and repairing surfaces of the building, furniture, rooms and equipment throughout the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Painter, you would be responsible for painting, maintaining and repairing surfaces of the building, furniture, rooms and equipment throughout the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Paint, maintain and repair painted, wall-covered, stained and varnished surfaces of building structures, rooms, furniture and equipment throughout the hotel and facilities Prepare and paint surfaces using techniques and tools including, but not limited to, measuring surfaces, applying spackle and plaster, mixing paint, matching paint and using brushes, rollers and spray-guns Install and repair covered wall and ceiling surfaces including, but not limited to, hanging vinyl paper, fabric and foil wall coverings Maintain and repair caulked, grouted, wood and masonry surfaces requiring staining, varnishing and lacquering Manage related supply inventory What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

ASSOCIATE, GDCM DEPLOYMENT COMMS COORDINATOR Hilton Corporate Job Summary From smartphone capabilities like Digital Key to connected rooms that allow for integrated entertainment, temperature and lighting controls, Hilton's Global Technology team is responsible for building the hospitality experience of the future – for our guests, owners and Team Members. Through innovative technology development and deployment, this team ensures Hilton has the technology needed to support our continued global growth while remaining at the forefront of hospitality technology innovation. What will I be doing? ***The location for this position is Miami, FL or    within the Latin American region.***  As an Associate, Global Deployment and Change Management (GDCM) Deployment Comms Coordinator at Hilton, you will act as main point of contact for all hotel management and ownership representatives. You will be responsible for supporting the franchise operating estate and for various other project management activities as required, in regard to the installation of Hilton prescribed Technology Solutions for hotels across the Latin America and Caribbean region.  More specifically, you will:   Plan, schedule, and lead OnQ/Opera PMS upgrades and hardware refresh process. Provides leadership, knowledge, and detailed guidance on upgrade and hotel requirements. Lead efforts to deploy new technology solutions with the corresponding implementation teams and hotel management teams as they come in to scope for the CALA region. Guide ownership in choosing third party systems, ensuring interface requirements are met and where possible they are Hilton preferred solutions. Produce order reporting to assist other Hilton departments and business partners that perform tasks that support technology deployment. Track project tasks to ensure projects are delivered on time. Act as liaison point for hotels in relation to Technology matters, provide support escalation with open issues and see them thru to resolution. Work to build and maintain a rapport with the local team. What are we looking for? We believe the success in this role will demonstrate itself through the following attributes and skills: Social communicators, who will positively influence Hilton's partners and who will communicate effectively at all levels Dedicated, ambitious individual with good time management and attention to detail Ability to take initiative to identify, prioritize and implement actions required to achieve functional goals Adapts willingly to change Ability to complete tasks with minimal supervision Self-starters, who take initiative in implementing goals, utilizing analytical skills, and possessing adaptability to change Excellent general knowledge of IT Standards and methods and specific knowledge of Hilton's IT standards preferred Knowledge of the Hotel franchising business is desirable. To fulfill this role successfully, you should demonstrate the following minimum qualifications: Two (2) years of IT project support experience Fluency in Spanish and English Travel - 10% of the time It would be helpful in this position for you to demonstrate the following capabilities and distinctions: BA/BS Bachelor's Degree in Business or Management Information Systems Five (5) years of IT project support experience Experience working in a hospitality environment What will it be like to work for Hilton? Hilton is the world's leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!  

FRONT DESK SUPERVISOR AT EMBASSY SUITES MIAMI AIRPORT (F/T) Embassy Suites By Hilton Job Summary Embassy Suites Miami Airport  Job Fair - Monday 3/5/2018 9am-5pm   Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules and assists in evaluating staff. What will I be doing? What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

FT HOUSEKEEPING ROOM ATTENDANT - AM SHIFT Hilton Hotels & Resorts Job Summary   A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming Change and replenish bed linens, towels and guest amenities, as needed Perform deep cleaning tasks, as needed Stock, maintain and transport housekeeping supply cart on a daily basis Dispose of trash and recyclables Respond to special guest requests in a timely, friendly and efficient manner Perform guest turn down service, as needed     What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

MANAGER, PRODUCT IMPROVEMENT PLANS – LATIN AMERICA & CARIBBEAN Hilton Corporate Job Summary ***This position can be remote based***   Our Architecture, Design & Construction Department delivers truly exceptional properties that delight our guests, reward our partners, and reflect the unique cultures of their geographical locations. With design and construction professionals across 16 locations, we have the advantages of a global presence as well as the benefits of local resources, skills, and expertise. What will I be doing?   As the Manager, Product Improvement Plans (PIPs), you will lead and execute the PIP process for all Brands in Latin America & Caribbean (LA&C) Region for conversions, working closely with Development, Brand Teams, and Brand Administration-PIP's to bring hotels into the Hilton Worldwide franchise system. You will handle all aspects of the conversion PIP process and re-license PIP process including non Hilton brand converting to a Hilton brand, Hotel that has been closed converting to a Hilton brand, Hilton brand converting to a different Hilton brand, Hilton brand relicensing, and Hilton brand Change-of-Ownership.   More specifically, you will: Prepare PIP and Pre-Evaluation reports; review and consult with A&C VP, Brand Administration, and Development as needed. Communicate with hotel owners, corporate executives, senior hotel management, architects, designers and other renovation professionals. Schedule hotel site visits and physically inspect all areas of hotel and property. Document all phases of hotel inspections and write comprehensive, accurate and timely reports specifying a plan of renovation and physical property improvement. Revise and maintain all PIP templates and Pre-Evaluation request forms. Update and maintain PIP tracking site, files and tracking information system. Execute approximately 40 PIPs and Pre-Evaluations annually. Travel throughout the Latin America & The Caribbean region as necessary, averaging 10 nights monthly, to accomplish the goals for the position and meet the needs of Development and the Hilton brands. Maintain and track travel expenses within company guidelines to maximize travel efficiencies. Complete other duties as assigned by the department VP. What are we looking for? Do you love leading a process? Do you have a keen eye for detail and a real passion for planning and implementing improvement? If so, you may be an excellent addition to our team. We believe the success in this role will demonstrate itself through the following attributes and skills: Ability to be a self-starter, complete tasks and plan schedules with limited supervision and administrative assistance Dedication to staying up to date and maintaining a deep understanding of design and construction brand standards Strong attention to detail with precise execution for processes and planning Excellent written and oral communication skills A customer service focus approach with the ability to establish relationships with clients and team members To fulfill this role successfully, you must possess the following minimum qualifications and experience: Three (3) years of experience in architecture, interior design, construction, engineering, project management, operations, or related disciplines One (1) year of design and construction experience in hospitality, including experience producing or approving conceptual designs for renovation Proficiency in Microsoft Office programs Travel frequently - weekly travel expected, approximately 60% It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: BA/BS Bachelor's Degree in Architecture, Engineering, Interior Design or Construction related fields Five (5) years of experience in architecture, interior design, construction, hotel engineering, project management or related disciplines Two (2) years of experience in hospitality capital renovation projects, including Property Improvement Plans Project Management experience Bilingual in Spanish and English Salesforce experience What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

FT HOUSEKEEPING HOUSE PERSON - PM SHIFT Hilton Hotels & Resorts Job Summary   A Houseperson is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays Greet guests in a friendly manner Report maintenance deficiencies and items in need of repair Stock and maintain supply rooms, as needed Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed Deliver guest requests and assist in cleaning guest rooms, as needed   What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around t