95 jobs found in Plano

Working at ICF Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow. Working at ICF Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. In this position you will develop highly scalable, flexible, and resilient cloud solutions that address customer use cases and accelerate cloud adoption. You will help promote best practices around advanced cloud-based solutions, and bring expertise on how to migrate existing workloads to the cloud. You should have a demonstrated ability to think strategically about business, products, and technical challenges.  This position is located in Fairfax, VA, Durham NC, or remote. What will you be doing? Collaborate with others to define and implement optimal, complete solutions based on stakeholder needs. Apply and generates best practices in multiple technical domains using open source and third-party technology products and services. Participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud Ensure solutions are developed and packaged in an easily consumable and repeatable way for customers and internal technical teams. Capture and share best practice knowledge with the internal technical teams. Author or otherwise contribute to customer-facing publications such as whitepapers. Build deep relationships with leadership at our client agencies. What you need to know and bring? Bachelor's degree in a technical field (e.g., Computer Science, Engineering or related discipline) Minimum of ten (10) years of experience in the IT field focusing on development projects, DevSecOps, and technical architecture specifically Strong architecture & design experience (at least 3 of the 10 years) of experience deploying enterprise applications on AWS. Expert in large scale, high performance enterprise big data application deployment and solution architecture on complex heterogeneous environments in AWS Must have experience in authoring thought leadership, technical white papers, and other materials 5+ Years’ experience as a Solutions Architect What would be also be really helpful to know? Experience migrating or transforming legacy customer solutions to the cloud Presentation skills with a high degree of comfort with both large and small audiences Strong written communication skills High level of comfort communicating effectively across internal and external organizations Demonstrated ability to adapt to new technologies and learn quickly Familiar with storage in the cloud and auto-scaling Experience with configuration managers (Ansible, Chef) Experience with large-scale, high availability server architectures Experience with load balancers Professional experience architecting /operating solutions built on public clouds Technologies (Ex: Java, React, ETL, mobile) AWS, Redshift, Hadoop, Lambda Functions, Kinesis Firehose, Active Directory, PIV Card enablement, CloudWatch, Terraform ICF offers an excellent benefits package, an award winning talent development program, and fosters a highly skilled, energized and empowered workforce. ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity) Dallas, TX (TX15)

Working at ICF Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow. Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.  In this position you will develop highly scalable, flexible, and resilient software solutions that address customer use cases. You should have a demonstrated ability to think strategically about business, products, and technical challenges. This position is location in Fairfax, VA, Durham NC or remote. What you will be doing: Collaborate with others to define and implement optimal, complete solutions based on stakeholder needs. Apply and generates best practices in multiple technical domains using various technology products and services. Ensure solutions are developed and packaged in an easily consumable and repeatable way for customers and internal technical teams. Capture and share best practice knowledge with the internal technical teams What we need you to know and bring: Bachelor's degree in a technical field (e.g., Computer Science, Engineering or related discipline) or experiences Minimum of three (3) years of software development experience. Knowledge of Microsoft .NET and other programming languages Skill you know or are willing to learn: Experience with .NET Core Experience designing and developing enterprise software. Experience deploying applications to the cloud Strong written communication skills Demonstrated ability to adapt to new technologies and learn quickly Experience with large-scale, high availability server architectures ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity) https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf Dallas, TX (TX15)

ENGINEERING Sr DevOps/Puppet Engineer - Cloud Infrastructure (Plano,TX) Plano, TX     The Cloud organization builds robust and resilient auto-scaling platform solutions for hosting Splunk's enterprise software. The teams are fast-paced, high-velocity, and use state-of-the-art technology. The focus is always on automation, solving complex challenges that span across multiple groups within Splunk, ensuring smooth and expedient services to Splunk users. We have a substantial AWS and Kubernetes presence of large-scale containerized systems. This is an incredible opportunity to utilize your existing cloud experience and drive the growth of the Splunk Cloud. What we’re looking for Splunk's Cloud group is looking for a Senior DevOps/Puppet Engineer to help lead, design and build the next generation of our large scale Cloud offering. You will be working on the core compute platforms and infrastructure in the next generation of Splunk’s cloud offering. What you provide Desire   to   learn   and   adapt . Our agile team has a lot of projects going on at once, and you'll have the opportunity to learn to navigate the code and features. You'll constantly be learning new areas and new technologies. Passion . Our customers are passionate about Splunk and we want the same from our engineers. We want you to actively own your work and be excited about your projects. Data structures and algorithms.  A solid grasp of data structures, algorithms, and RESTful APIs. Distributed programming.  Experience in working on distributed systems like databases, distributed file systems, distributed concurrency control, consistency models, CAP theorem is an added plus. Ability   to   work   with   multiple   programming   languages . We have code in several languages, ranging from Go to Ruby, and Python.  Drive for automation . You constantly consider, "How can I automate this manual process?" You will use Puppet to manage various applications, including Splunk. An understanding of the Puppet role/profiles and control repository methodologies would be preferred. Past experience with Puppet module development and standard methodologies is also strongly desired. Knowledge of technical excellence.  You know configuration management, testing, security practices, application scaling practices, continuous delivery, disaster recovery, and performance. Operational excellence.  Data excites you and you make decisions based on numbers rather than assumptions. If an issue arises, you strive to be alerted before our customers notice. Keeping calm and carrying on . Capable in navigating through a product outage, skilled in identifying performance bottlenecks, spotting anomalous system behavior, and figuring out the root cause of incidents. Linux proficiency . Excited to apply system administration experience and comfort in developing or creatively addressing challenges via a linux/unix console. Experience . Eight or more years of related technical work in industry. Though not required, also awesome  if you have experience in containerization such as Docker in Kubernetes, have built scalable secure services on cloud providers such as AWS, and have some Splunk expertise. What we provide Opportunities   to   develop   and   grow   as   an   engineer . We are always expanding into new areas, working with open-source projects and contributing back, and exploring new technologies. A team of incredibly capable and dedicated peers , all the way from engineering to product management and customer support. Breadth and depth.  You are interested to work on an area that dynamically scales to meet the need of Splunk’s cloud offering. You want to go deep into optimizing how we automate every manual process and tedious task we encounter. Growth   and   mentorship . We believe in growing engineers through ownership and leadership opportunities. We also believe that mentors help both sides of the equation. A stable, collaborative, and supportive work environment.  We work in an open environment, work together to get things done, and adapt to the changing needs for the team. We keep it real by being open and honest. We are a collaborative team that understands the value in open communication—it's how we interact with our customers. Balance . We don't expect people to work 12 hour days. We want you to be successful outside of work too. Want to work from home sometimes? No problem. We trust our colleagues to be responsible with their time and commitment, and believe that balance helps cultivate a positive environment. Fun . We have frequent group outings and team building events. We are committed to having every employee want to give it their all, be respectful and a part of the family, and have a smile on their face while doing it. We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. Apply Now  

What you’ll be doing... Verizon is in the process of modernizing our core networks to enable new, groundbreaking products and technologies. This new 'Intelligent Edge Network' leverages virtualization and software defined networking and will transform how we provide products and service, and maintain our position as the industry leader. Verizon is seeking motivated and driven Engineering professionals to support the Intelligent Edge network.You will be part of a highly technical Equipment Engineering team focused on engineering, building and project managing equipment into the Verizon network. Specifically, you will perform advanced detailed equipment and project engineering for networks/programs related to building out Verizon’s Intelligent Edge Network (iEN). This includes creating detailed equipment engineering designs / install specifications for core network Ethernet switches, advanced Routers and the supporting host of network ancillary and infrastructure equipment. Additionally, you will provide leadership in the areas of technical training, data analyzation and reporting and organizing on new systems & process development impacting the team. Functional Responsibilities Include: Engineer detailed, often complex, technical instructions (I-SPECs) for new and existing technologies and order equipment/cables/hardware. Coordinate/project manage project specific installation designs and physical installations. Engineering/managing internal database (ICON, CoFEE, etc) updates, equipment configurations, card/port assignments/requirements, power mapping, cable running lists, floor space and rack placement, and detailed Bill of Material (BOM). Interface with Operations and other Implementation organizations to obtain critical pre-engineering information, site specific data as well as redlines and other end of job information. Insure that all engineering documentation is accurate and up-to-date for use by Install, Test, Implementation, Operations, Provisioning, Planning, Network Capacity Management, and Audit groups. What we’re looking for... You'll need to have: Bachelor’s degree or four or more years of work experience. Four or more years of relevant work experience Even better if you have: A degree in engineering or other technical discipline. Ten or more years oftechnical telecom experience. Highly motivated, self-supervised, customer focused individual with organizational and leadership skills to push all projects to completion, using conflict resolution, facilitation, solution-driven analysis, communication and project methodology. Knowledge of telecom networks and related equipment. Excellent Excel, Word and other MS application skills. When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

CUSTOMER SUCCESS AND SUPPORT Technical Support Engineer Plano, TX   Splunk is seeking a Technical Support Engineer to provide enterprise-level support to our customers and partners. This is a very dynamic role where you will provide technical assistance, troubleshoot and resolve customer problems, collaborate with engineering on various product issues, and contribute to projects revolving around support tools, knowledge management, our growing market place of solutions, and more. Responsibilities: Provide technical support for enterprise customers Develop a deep understanding of the Splunk product Troubleshoot technical issues to establish the root cause of problems and form a solution or workaround across a range of environments Provide documentation content and participate in online forum support for real-time questions from Splunk users. Reproduce customer issues and if necessary file bug reports, raise cases to engineering, and provide necessary documentation Requirements: You are able to commute to our Plano office Experience with the following systems is required: UNIX (Linux, Solaris, AIX, HP-UX), Windows, and Mac OS X Understanding of regular expressions (Regex) and Python scripting Nice to have experience with: Perl and shell scripting, XML, HTML Experience of Splunk, similar tool or Business Intelligence is a plus Be able to isolate problems between hardware and software and provide information to appropriate development team(s) The ability to shift gears and focus is important when supporting a product like Splunk Solid knowledge of networking concepts Logical approach to problem solving Excellent written and verbal social skills are a requirement You are able to work in a dynamic technical environment and support a product with frequent product releases and regular maintenance updates 3+ years’ experience in a Technical Support role Pluses: Experience in Business Intelligence and fluent in Spanish (writing and speaking in technical terms) a huge plus but not required Education: Bachelor's degree in Engineering or Computer Science or similar degree or equivalent work experience We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Apply Now  

SALES Sales Development Representative Dallas, TX     Plano, TX   Title: Sales Development RepLocation: Splunk office in Plano, Texas  Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most meaningfully to each other’s success. Learn more about Splunk careers and how you can become a part of our journey! Role: Are you ready to change the way businesses think and do you want to make your impact? How would you like to be the face of the brand and help prospects become customers of Splunk? If so, then this may be a phenomenal way for you to jump start your sales career. We are seeking dynamic, early career level sales folks to join our fast-growing Sales Development team. This is a highly transparent, collaborative position based in our Plano, TX office. In this role, you will have key responsibilities such as working inbound leads through calls and emails to prospects, qualifying their interest and purchasing power for Splunk products, and develop pipeline for the organization. You possess outstanding verbal and written interpersonal skills and you are dedicated to learning as much as you can about Splunk while building your business insight, consider this exciting role at Splunk. You will articulate our value proposition to clients, showing the extraordinary value Splunk provides to organizations. There is a defined growth path for successful Sales Development Reps to be promoted throughout the sales organization and other similar roles and marketing functions. Responsibilities: You will create a positive first impression with our prospects and customers by proving them with "world-class" experience. You will complete initial introduction and qualification of potential sales opportunities for approval and assignment to the appropriate Sales Representatives. You maintain a sense of urgency and rapid response cadence in following up on all inbound inquires and marketing campaigns. You are a strong performer and set the bar high. Conduct high level conversations with customer & prospect Contact 60+ prospects daily via phone, email, and other various forms of outreach. Qualify pre-opportunities by identifying Budget, Authority, Need, and Timeframe. Generate pipeline for the sales organization through inbound leads and introduce prospects to Regional Sales Managers. Actively participate in and add to team learning opportunities and your own personal development Build new and existing sales opportunities for Splunk Requirements: 1-2 years of experience in a professional environment (experience on phone or public speaking preferred) 4-year bachelor’s degree High ethical and moral standards Excellent written/verbal communication skills Ability to multi-task, prioritize, and manage time effectively in a fast-paced, dynamic environment Strong problem-solving skills High energy and positive attitude Ability to meet and exceed achievable targets Motivation, drive and a self-starting attitude CRM or Salesforce.com experience a plus Ability to commute daily to our Plano office (this is not a remote position) Articulate and excellent follow up skills Strong desire to move up in other sales functions at Splunk We are only able to consider candidates already located in the area of Plano/Dallas or able to relocate on their own (we are not able to offer relocation assistance)  Splunk’s Big Perks! Two fully stocked kitchens  to make breakfast, lunch, etc. Fresh fruit Snacks Sandwich/salad materials Candy Refreshment refrigerator  has sodas, water, energy drinks and juice. Fully  stocked beer and adult beverage refrigerator  located in both kitchens. Lunch is on Splunk once a week! (and breakfast) A catered lunch & a catered breakfast provided to all employees weekly. Get competitive with fellow Splunkers on our  ping pong tables. Dallas office enjoys company sponsored  parties, happy hours, events , etc. Enjoy your holidays! Splunk gives all employees  16 paid holidays Included is a 4 th  of July summer break and end of the year winter break (holiday break). 3 weeks of paid vacation  time (PTO) is not affected by our paid holidays off. All employees grated 2 weeks of  paid sick time . Love volunteering? Splunk grants  3 days   of paid time  off for an employee to  volunteer  at an organization of their choice, separate from PTO. Education reimbursement program available. Discount programs  help Splunker save money on event tickets, online shopping, amusement parks, 24 Hour Fitness membership and more! Medical, dental and vision packages  available to all employees upon hiring. 401K program available .  Thank you for your interest in Splunk! Apply Now  

CUSTOMER SUCCESS AND SUPPORT Manager, Technical Support Account Management (TSAM) Plano, TX   Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey! Role: The Manager, Technical Support Account Management (TSAM) role at Splunk will be pivotal in leading, developing, and transforming our TSAM team. You will lead a growing group of dynamic Account management professionals and develop the processes and habits necessary to drive scale and efficiency across the team. Additionally, this TSAM Manager will drive Customer Success by partnering with both internal and external teams to ensure the successful delivery of Splunk's services and products and drive swift resolution of any issues. This role requires a dedicated problem solver that has a real passion for producing positive customer outcomes and can lead by example. Responsibilities: Provide day-to-day management and mentorship to a global team of experienced TSAMs. Define key success criteria for the team and craft internal and external reports around that criteria. Create, implement, and refine processes that scale and meet the needs of the business and our customers. Facilitate and coordinate the appropriate resources to drive Customer Success initiatives. Serve as a top-line escalation point for incidents or escalations raised by managed accounts. Ensure the TSAM team has all required tools and knowledge required to be successful. Partner with the wider Customer Success organization to identify, monitor, and report on trends. Requirements: Position will be based out of our Plano office. 5+ years of leadership within a Global Customer Support / Technical Support organization. 10+ years of proven success working directly with customers within a technology company. Experience working in Enterprise/Application Support space is a huge plus. Excellent verbal and written communication skills with the ability to work effectively in a team environment. Ability to present ideas in a business manner while utilizing user-friendly language. Highly motivated to build relationships and influence Senior Leadership. Possess the initiative and courage to have difficult conversations with multiple levels in the organization. Experience partnering with Sales teams to promote Customer Success. Deep understanding of Splunk general concepts is desirable. Take pride in advocating for the Splunk culture. Education: Bachelor's degree in Business, IT, Engineering and/or other related field strongly preferred We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. Apply Now  

SALES Sales Operations, Manager (Plano, Texas) Plano, TX   Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most meaningfully to each other’s success. Learn more about Splunk careers and how you can become a part of our journey! Are you highly analytical, data driven and detailed oriented? If you answered yes to this question, we want you! Splunk is seeking a highly strategic, analytical, process and detail-oriented Sales Operations Manager. In this role you will serve as a member of Splunk’s Global Sales Operations team, with a day to day focus on Sales Compensation Operations, supporting critical metrics and communications, tactical analysis and standardized reporting. Attention to detail paired with mindfulness of the big picture is essential for success in this role. You will cross-functionally work with several organizations at Splunk (including Sales leadership, Finance, HR, Legal, Partner operations, IT, and Marketing), with the primary objective of enabling sales leadership to make effective, data driven, and strategic operating decisions. You will assist in the sales compensation process from start to finish – from setting quotas and delivering sales plans to administering payouts and reporting performance results at year-end. In addition, you will work directly with Sales leaders and members of Splunk’s Sales Ops team and will act as the Subject Matter Expert for all processes, data, and reporting related to Sales Compensation. You are the type of person that is: highly data driven, intellectually curious, a fast learner, and able to move quickly while keeping focused on high impact projects with minimal supervision. Ya standout colleague with a hands-on approach to resolving issues and meeting goals who also embraces making strategic decisions and advising high level management within the organization. You have the ability to execute tactical objectives, while understanding how to align with overall strategy and goals. Responsibilities:  You will develop and enforce policies and procedures to ensure standard methodologies and compliance to legal requirements around sales compensation and other sales operations related areas. In this role you will: Maintain and evolve a core set of critical metrics for sales performance to provide visibility and actionable insights for sales management. Contribute analysis/insights to help evolve our sales compensation plan designs, policies, and/or resourcing and investment decisions. Partner with sales management and Theater Operations to define and produce analytics that support the business goals and strategies. Provide periodic reports and detailed analysis to identify drivers behind market trends and areas for improvement. Participate in the development and execution of compensation processes and initiatives. Perform compensation plan setup and administer compensation plans in the Xactly compensation system Join in periodic review of compensation plans and provide recommendations regarding redesign to meet business objectives and reinforce operational strategy. Work closely with finance to review compensation calculations to ensure accurate and timely payments Lead development of compensation communication materials and trainings. Collaborate with the Information Technology team to define business requirements and solutions for all tools and deliverables that support the sales team. Execute assigned projects as needed and recommend and deliver process improvements. Qualifications: You have a minimum of 10-12 years of compensation experience in a sales operation’s role with a Bachelor’s degree; or 8-10 years and a Master’s degree; in addition you have the following: 6+ years’ experience in a quantitative sales operations or financial role in an enterprise software company Ability to partner, collaborate, and influence across a wide spectrum of functions and knows when and how to assert or influence business partners Ability to deal with complex issues, understand drivers, and demonstrate excellent judgement in selecting methods and techniques for obtaining solutions Focus on doing what’s right for the business. High energy and contagious enthusiasm. Willing to take on the tough projects and challenges to grow the business. You govern yourself with unquestionable ethics Ability to run a project independently once framework and structure has been provided Excellent communication and interpersonal skills Ability to develop succinct, clear, information in both verbal and written form to provide the appropriate context behind difficult decisions for the intended teams Proven ability to work in a demanding, dynamic environment and manage a high workload You possess business insight, analytical, troubleshooting, problem-solving, and project management skills Experience working with SPM tools: Xactly, Anaplan, Callidus or other Familiarity with Salesforce.com, including sales alignment, territory planning, reporting and analytic BA/BS in Finance, Economics, Business Administration or related degree preferred, MBA a plus Location-Plano preferred. For the right candidates we may consider those close to our San Jose or San Francisco offices (we are not able to offer relocation). This is not a remote position.  We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records Apply Now  

SECURITY AND RISK MANAGEMENT Senior Threat and Vulnerability Analyst (Remote US Available) San Jose, CA     San Francisco, CA     Plano, TX     Seattle, WA     Chicago, IL     McLean, VA     Boulder, CO   Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. Splunk is a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, our customers, having fun, and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey! Role: The Senior Threat and Vulnerability Analyst works with the Sr. Manager, Threat and Vulnerability Management (TVM). This role will be responsible for delivering vulnerability management services to internal Splunk customers. You are passionate about and have advanced level of working knowledge in information security, have a desire to always learn and improve, as well as mentor others. Deep level of experience in enterprise vulnerability management or penetration testing is required. Ability to drive change and apply critical thinking skills are key success factors. Extraordinary communication skills are necessary for this role, as you will need to translate highly technical concepts into risk impact and advise decision makers on the best course of action. We are a passionate team who has fun, enjoys a good laugh but above all else thinks security first. Responsibilities: Build strong relationships with business owners and service providers from across Splunk Identify and handle network vulnerability assessments to identify vulnerabilities or confirm compliance to security standards using enterprise vulnerability tools Head up vulnerability scans run and complete as scheduled Analyze results from internal and external vulnerability scans and drive risk remediation planning Assess identified vulnerabilities to understand their impact and potential mitigation and create a plan As a Senior level Representative of the Security Ops team, work with platform owners, technical teams and business units in a security consulting role to facilitate vulnerability prioritization and remediation Ensure documentation of identified false positives and exclusions Ensure vulnerability scan results are consumable by the intended audience Participate in advanced risk assessments and contribute to improvements in the overall security posture of Splunk Partner with blue team to develop detection content related to vulnerabilities & participate in threat hunting missions. Partner with threat intelligence function to contribute to a common operating picture of aggregate risk exposure Requirements: 8+ years professional IT or IT Security experience; or 3 years and a Master’s degree 2 years or more of experience as a full-time vulnerability analyst Experience with performing complex network vulnerability scans in both on-prem and cloud environments using common vulnerability assessment tools Advanced level of experience with identification of false positives, true positives and exceptions High level of experience in analyzing, identifying and developing remediation plans for vulnerabilities In-depth understanding of network & web-based attacks and remediation Deep knowledge level of well-known vulnerabilities and exploits Advanced working knowledge of cloud technologies, including CI/CD pipelines, containerized environments, and orchestration components preferred Ability to multitask, prioritize and take ownership of service delivery Proven history of solving problems with no obvious solutions Excellent interpersonal skills and ability to view issues through the customer’s lens while balancing the business need with the required level of security posture Solid attention to detail You have a Bachelor’s degree in computer science, information security or related discipline or equivalent work experience. Eligible to work in the United States without company sponsorship We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. Apply Now  

Plano, TX     Dallas, TX Join us as we pursue our disruptive new vision to turn Data Into Doing with the first Data-to-Everything platform. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey. The Role: As an Inside Sales Manager, you will lead a diverse Inside Sales team aligned with our most strategic customer accounts and their Field Sales teams.  You will help to build out new strategies, tactics, and processes at the cutting edge of demand generation, account intelligence, and Account-Based Marketing (ABM). Responsibilities ( What you get to do in this role!) Lead a team of elite inside sales professionals as a direct, first- line manager Facilitate team meetings, 1*1s and call coaching sessions Forecast outcomes on a weekly, quarterly and annual basis  Partner with other sales teams, marketing and enablement to coordinate campaigns and align on new objectives Leverage data to build processes, analyze outcomes, understand drivers and adjust strategy to drive continuous performance improvement of your team Motivate and develop individuals into sales hunters who are highly independent,  comfortable facing rejection and excited to explore new areas Problem solve with a “Google first” mentality Qualifications: Work experience as an Inside Sales Manager, software sales experience preferred, and should include 5+ years of sales experience with an enterprise software and/or SaaS company You love to sell! At least 2 years of sales experience as an individual contributor You know how to generate pipeline and understand complex account planning Coaching individuals to reach their personal best gets you up in the morning You’re a builder: trail-blazing new processes, creating content and building teams to scale is your forte Analytical and decisive, you can look at a data set and know where to go next, and you love running experiments to test different ideas You’re a storyteller and can connect the dots to tell a compelling story You have a growth mindset and a never-ending thirst for learning new things Calculated risk taker who is not afraid to fail fast! Who Our Inside Sales Leaders Are: We are passionate about managing people in a customer-first organization We lead multiple projects while paying obsessive attention to detail We are passionate about growing and building our business to its full potential We own our reputation for success by overachieving team quotas while keeping the customer happy We are comfortable talking to technical teams, lines of business and “C” Suite We have a strong and polished executive presence We forecast commitments and have forecasting accuracy We thrive in a dynamic, fast-growing, fast-paced environment We have mastered technologies like Salesforce, Outreach.io, and LinkedIn Nav We are active listeners with a genuine interest in others Splunk’s Big Perks Love volunteering? Splunk grants 3 days of paid time off for an employee to volunteer at an organization of their choice, separate from PTO. Two fully stocked kitchens to make breakfast, lunch, etc. A catered lunch & a catered breakfast provided to all employees weekly. Enjoy your holidays! Splunk gives all employees 16 paid holidays 3 weeks of paid vacation time (PTO) is not affected by our paid holidays off. All employees granted 2 weeks of paid sick time. Education reimbursement program available. Medical, dental and vision packages available to all employees upon hiring. 401K program available. We value diversity at our company. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment applicants with arrest and conviction records. Thank you for your interest in Splunk. We look forward to hearing from you.

Principal Reliability Engineer (Plano) Plano, TX   Join us as we pursue our disruptive vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most meaningfully to each other’s success. Learn more about Splunk careers and how you can become a part of our journey! Role: Splunk's Cloud group is looking for an expert Principal Reliability Engineer to help lead, design and build the next generation of our large scale Cloud offering. You will be working on the core compute platforms in the cloud. You will: Work across the organization to deliver quality products that delight Splunk's passionate users. Lead teams of tight-knit, super smart engineers who are building a state-of-the-art, cloud-based environment for massive-scale data processing. Mentor and help new engineers to achieve more than they thought possible. Qualifications: The following is not a prescriptive must have list, but a good candidate should be able to demonstrate many of these. 12+ years of DevOps experience in building automation and tools in large and complex cloud/on-prem/hybrid infrastructure. You are passionate about building and running distributed systems at scale in production. You understand the challenges and trade-offs to be made when building and deploying systems to production You have expertise in working with container deployment and orchestration technologies at scale with strong knowledge of the fundamentals to include service discovery, deployments, monitoring, scheduling, load balancing. Knowledge of Kubernetes, Terraform, and Docker preferred You will bring strong experience in handling large numbers of diverse systems in hybrid cloud/on-prem environment with configuration management systems like: Puppet, Chef, Ansible, or Salt You have proven ability to write tools, applications, and automations using a high-level programming language like: Python, Go, Ruby, Perl or C++ You have the proclivity towards efficient programming emphasizing improvement via complexity analysis as well as passion for eliminating repetitive manual processes using automation You will bring a strong foundation in RESTful APIs, Cloud Architecture, IAM, and Cloud security You have a deep understanding of the Linux Operating System and Systems programming, including but not limited to Kernel, Memory, Process, Threads, Static / Shared Libraries, IPC, Signals, File Systems, Network Stack (L2, L3, Network Architecture, VLANs) You have a deep understanding of networking best practices, protocols, and components such as: HTTP, DNS, ECMP, TCP/IP, ICMP, the OSI Model, Subnetting and Load Balancing strategies You've demonstrated the ability to effectively work collaboratively across functions. You are enthusiastic about making the many users of your product happier every day You have a strong sense of ownership, customer service, and integrity demonstrated through clear communication and thoughtful actions Experience with development and deployment in diverse public cloud environments such as AWS, GCP, and Azure Preferred skills: Experience in administering distributed Splunk environment with Indexer Cluster, Search Head Cluster, HTTP Event Collector, Forwarders (Universal/Heavy), Deployer, Deployment Server Cloud transformation and on-prem to cloud migration experience Experience with compliance environments such as SOC2, PCI, HIPAA, FedRAMP Moderate. Strong knowledge of /giphy and appropriate use of memes. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Apply Now  

Plano, TX   Escalation Manager Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Job description The Escalation Manager is a member of the Incident Management Team at Splunk, which leads and manages escalations resulting from product, services, account management, customer experience, adoption and renewal related topics. This team brings strategy, structure, executive attention, and additional internal resources to customer challenges that would otherwise result in a high level of customer dissatisfaction. The Escalation Manager will be responsible for managing and driving to resolution high profile customer escalations, analyzing escalation trends and reporting back to leadership on the drivers of customer dissatisfaction. This is a senior role at Splunk requiring an individual who can take charge in high stress situations and give direction to both customer personnel and to Splunk engineers to drive expeditious resolution of incidents. Responsibilities: I can do that! Independently drive and monitor complex escalations from initiation through resolution by developing a success-driven plan while leading a cross-functional team with customer and internal key stakeholders. Report and escalate efforts to resolve complex customer experience problems Lead support response both with the customer and internally to key stakeholders and senior leadership. Advise Senior Leadership of any developments and action plans. Sets customer expectations and provides updates regarding troubleshooting and resolution action plan in external communications. Provide process improvement recommendations for improving customer experience Analyze escalation trends and produce strategic recommendations to proactively address systemic issues Review and refine Escalation Management process, protocols, dashboards and run-books Restore the customers confidence in Splunk and Splunk products Required Qualifications: I’ve already got this! 10+ years account management, consultation, project management, escalation management and/or technical support experience Ability to communicate complex ideas effectively verbally and in writing with both customers and internally at Splunk Very strong customer service orientation Ability to effectively prioritize and execute tasks in a high-pressure environment Ability to build relationships and influence Senior Leadership Ability to have difficult conversations with multiple levels within the organization Ability to collaborate with peers and work cross-function as needed with Product and/ or Engineering teams Proven knowledge of Escalations Management frameworks (eg. ITIL) Negotiation, mediation and conflict management skills. Occasional weekend work as the business requires Expected to travel to customer sites as needed. Up to 30% travel expected Nice to have: Knowledge of software development lifecycle Bachelor's degree in Computer Science, MIS/CIS (or equivalent) Strong financial and business sense, critical thinking, decision-making abilities Fundamental working knowledge/overview of Splunk We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. Apply Now  

Plano, TX Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our solutions and seek to deliver the most possible value for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey! Location: Dallas, TX  Role: Do you want to make an impact and help us change the way companies make business decisions? If your answer is "yes" we have a home for you at Splunk. As a Commercial RSM you will grow a geo-based territory business with both net new accounts and existing customers. You will use your sales, negotiation and leadership skills to prospect, solution and close accounts for Splunk's award-winning software into your geographic territory. You have a strong background of successfully selling software and services, and building advantageous, positive relationships with customers. Responsibilities: You will meet/exceed assigned revenue goals working with a virtual teams of Systems Engineers, Business Development, Channel, Field Marketing and other members of your Splunk ecosystem. You will follow up on leads, perform deep discovery, use product demos for qualified customers and lead the technical validation process. You know how to work "smarter" not harder and drive standard methodologies to ensure successes to win as a team. In addition you will also successfully: Be responsible for the business by building and developing account relationships through personalized contact, understanding of account’s needs, and ability to communicate the value of Splunk Solutions Leading and Running sales campaigns and motions that build customer value and enable Multi-Year, Multi-Solution transactions. Accurately forecast opportunities based upon realistic assessments and consistently deliver against that forecast Support Channel Partners to create net new customer opportunities and expansion opportunities in customer accounts. Requirements: 5+ years of experience in selling enterprise IT software solutions (BI, data analytics, security software, enterprise applications, business processing outsourcing, risk management software or networking performance) Successful experience running the entire sales cycle from start to finish and being responsible for your own quota Strong reputation of exceeding sales quota (you are in the top 10%-20% on your sales team/organization) You have successfully owned and led the sales process (this is not an overlay or team quota) Consultative sales experience targeting relevant companies/businesses to help them to think differently about Data Successful in finding and uncovering opportunities with net new and existing accounts, via creative prospecting tactics and hunting activities Consistent track record of using a repeatable sales process for successful deal Finding, Engaging, Running and Closing Highly motivated and professional, with excellent verbal, communication, presentation and social skills A rational, logical and analytical thinker You have shown strong technical aptitude and passionate about technology sales. Strong computer skills – CRM system, Word, Excel, Powerpoint….Salesforce.com a plus Excellent listening skills with the attested ability to prioritize and complete multiple tasks to meet deadlines Self-starter able to work independently but also a giving member of a team Willingness and Desire to learn new things and ways to be more efficient and effective Excellent conflict resolution skills Commute daily to our Splunk office (not a remote position and we are only able to consider those that are local) and visiting territory 1-3x per quarter Bachelor’s degree preferred or equivalent experience

Technical Support Account Manager - 11857 Plano, TX     Seattle, WA     McLean, VA     San Francisco, CA     San Jose, CA The Technical Support Account Manager (TSAM) role at Splunk promotes Customer Success by partnering with both internal and external teams to ensure the successful delivery of Splunk services and products and drive resolution of issues. Responsibilities: Knows and understands the customer environment and business objectives Acts as the primary technical point of contact for customer escalations Develops, maintains and presents comprehensive case status reports both internally and externally to customer on a regularly scheduled meeting Takes responsibility for driving through the implementation and resolution of all customer cases and remains on top of all customer issues Provides guidance on how to optimize the use of their environment Proactively identifies technical risks and bottlenecks Assists customer in upgrade planning and change management Ensures customer is aware of and follows technical best practices Facilitation and coordination of technical resources Required Qualifications: Splunk experience is highly preferred Strong customer service orientation Ability to effectively prioritize and execute tasks in a high-pressure environment Ability to present ideas in a business and user-friendly language Ability to build relationships and influence Senior Leadership Ability to have difficult conversations with multiple levels within the organization Knowledge of software development life cycle 5+ years account management, consultation, project management, escalation management and/or technical support experience Education: Bachelor's degree in Computer Science, MIS/CIS (or equivalent) We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. 

Plano, TX, United States Full-Time Technology Job # 522840 What you’ll be doing... As a Solution Architect in the Network Systems Strategy and Architecture team, you will be leading and defining end-to-end architecture for the systems automating Verizon’s wireline and wireless nation-wide networks for large programs such as: Intelligent Edge Network, Fiber Deployments, 5G. You will engage with the subject matter experts on key domains such as: network infrastructure activation and provisioning, service fulfillment, inventory, topology, service assurance, network capacity planning and engineering on access, transport and core networks. You will be defining the architecture runway to support these domains for product and services launch. You will provide technical and solution leadership in delivering architectural artifacts that promote-usability, modularity and scalability across the OSS layer for various lines of business. You will engage on a daily basis with Verizon’s network engineering and operations teams and with the developers implementing the systems, drives the architecture directions in an agile framework structure, and develops innovations for the business. You will be leading and facilitating meetings and discussions to elicit business, product and network requirements to define and deliver architectural solutions and prescriptive guidance. As a self-starter you will drive end-to-end process and solution leadership to successfully complete large impactful network programs on time with well-managed scopes and costs. You will establish relationships and work with managers at all levels independently. You will articulate the problem statement and openly bring up challenges, roadblocks and impediments, negotiate, influence and drive solutions with directors and for tactical and strategic enterprise architecture approach and business capabilities. Develops, delivers and communicates solution architecture artifacts for implementation and execution of business and IT-driven initiatives from ideation through roll out. Provides technical and solution leadership in delivering architecture artifacts that promote re-usability, modularity and scalability across the OSS layer for various lines of businesses. Partners with business and IT stakeholders to align with business/network drivers and product strategy across various lines of businesses, and applies service-oriented architecture, micro-services architecture patterns and principles to deliver solution architecture artifacts. Develops solutions to complex enterprise problems that increase enterprise agility, system and process efficiencies and maximizes ROI on our network assets. You will exercise considerable judgment, trade-offs evaluation and risk mitigation planning during the solution definition and delivery phases. Tracks industry trends and leverages them to drive innovation and solution excellence across various functional domains within the OSS space. Leads the creation and oversight of architectural and financial research within functional areas to develop business value of program integration. Demonstrates business acumen to drive the right priorities. Responsible to own and deliver (using matrix leadership): Business/Systems Requirements Functional Placement in Systems. High-Level Architecture & System Flow Architecture. Process/System Flows (Cross business and portfolio that assign Responsibilities) – Present Mode of Operation & Future Mode of Operation. Gap Analysis. Low-Level Design and system interface documents (attribute level, data models, etc.). Metrics associated with the Business Case Quantification. Serve as single point of contact for functional domains within OSS space. Drive work towards target architecture plans and incremental progress. Standard Tech Stack enforcement and emerging technologies. What we’re looking for... You’ll need to have: Bachelor’s degree or four or more years of work experience. Six or more years of relevant work experience. Experience in Information Technology as an enterprise/solutions architect, or a systems analyst role in Telecommunication. Experience leading software developers, systems or process analysts. Even better if you have: Master’s degree. Five or more years of experience in Information Technology as enterprise/solutions architect, or systems analyst role in Telecommunication. Demonstrated excellent communication (verbal and writing), influencing and negotiation skills. Experience in articulating the business drives and architectural approach/trade-offs during discussions for solution buy-in at various levels and gain consensus. Ability to deliver systems/process analysis for strategic programs, user pain points and product rollouts across various functional domains in OSS space. Ability to break down complex topics into simple to digest information and data points, adjusted to audiences at various levels. Ability to deliver HLAs comprised of various architecture artifacts like systems interfaces and process flow diagrams, data flow diagrams, sequence and UML diagrams, inter and intra system dependencies within the functional domain and across them. Ability to facilitate group meetings/discussions and broker solutions for issues between functional domains, senior leaders. Demonstrated a data-driven mindset and decision making skills. Experience in one or more of the following functional areas: Service Fulfillment and delivery. Customer Order provisioning workflows. Network provisioning and Service activation. Network Assets build process, workflow and milestone tracking. Network capacity planning and engineering. Service Assurance Functions. Inventory and topology (physical and logical) functions. Expertise in network domains: wireless networks, RF transmission techniques, optical transmission, IP routing and protocols, PON and wireline access technologies, etc. Been a software architect involved in large company-wide programs. Recent software development experience. Experienced with AI and Machine Learning. Experience migrating applications to Cloud. Experience with SAFe agile framework. When you join Verizon... You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon. Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

Professional Services Consultant Plano, TX     Denver, CO     Austin, TX     Dallas, TX Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey! Role: Are you looking to make an impact? The work you’ll do will directly impact the experience of our customers. We bring best practices out to the world to make people happier with our software, and just as importantly, we bring the world's needs and wants back to Splunk to make our software better. And we get the chance to see firsthand the great things that our customers and partners do with Splunk. As a Professional Services Consultant, you will fuel solutions to ensure enterprise deployments make the deepest impact possible across an organization. You'll solve organizations’ most challenging problems, including the ones they didn't know existed. Splunkers are self-motivated and have an insatiable thirst to learn disruptive technologies and thrive in a rapidly changing environment. As a successful Splunk Consultant you will be adept at mastering new technologies and come from a variety of business, analytic and technology backgrounds. Are you up for the challenge? Responsibilities: The opportunity to drive complex deployments of Splunk while working side by side with the customers to resolve their unique problems. You will work with a team of incredibly talented and dedicated peers, all the way from the Field, Sales Engineering and Customer Support. Breadth and depth. Do you want to work with partners for maximum effectiveness? We have that. Growth and mentorship. We believe in growing our talent through ownership and leadership opportunities. We also believe mentors help both sides of the equation. The ability to empower customers to take on the next wave of questions on their own. A chance to share best practices and create innovative solutions to push user adoption and maximize the value of Splunk. Good corporate citizen – two-way flow of relevant and timely information; work as a team for the most efficient use and deployment of resources. A stable, respectful and collaborative work environment. Balance. We don't expect people to work 12 hour days. We want you to enjoy your time outside of work too. Want to choose your hours? No problem. We trust our colleagues to be responsible with their time and commitment, and believe that balance helps cultivate a great environment. Requirements: BA/BS preferred in computer science, computer engineering, finance or mathematics or equivalent work experience 3-5 years of current experience in technical consulting or big data analytics. Passion. Our customers are just as passionate about Splunk as we are about the solutions we bring to them. Someone who can collaborate across the entire Splunk organization to bring access to product and technical teams, to get the right solution delivered and drive feature innovation gathered from customer input. Experience with both the Unix and Windows operating systems; comfortable on the command line interface. Working knowledge or recent experience with scripting languages (bash), application development (java, python, .NET), databases and analytical tools. Ability to stop, collaborate and listen to technical and non-technical consumers from IT administrators to executive level partners. Demonstrable understanding of common enterprise applications (especially in the areas of security and finance). Not required, but a plus: statistical and analytical modeling. Willingness to travel up to 80% within North America (most travel will likely be within the Northeast region) Someone who thrives in a dynamic, fast-growing environment while working independently and remotely from other members of your team and corporate. Relevant software industry experience in any of the following: IT systems, enterprise or infrastructure management, application development and management, security, and/or analytics. We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Plano, TX, United States Full-Time Technology Job # 521212 What you’ll be doing... Provide network design, troubleshooting, installation and maintenance of hardware and software configurations on various devices in the lab. Work with Enterprise and Service provider network hardware platform and architectures, including Cisco and Juniper routers and switches and data center switching platforms. Work closely with planning, operations and other interoperability of networking devices to ensure customer and network upgrade goals are met in a timely manner. Develop and maintain detailed network design and write technical documentation and Method of Procedure (MOPs) for vendor specific hardware routers on installation and also prepare MOP for software upgrade for different platforms. Work with IP networking protocol and technology driven Network Configuration Models, and Routing and Switching technologies and protocols including TCP/IP, STP, VLAN, BGP, ISIS, OSPF and MPLS. Perform lab testing and operational support for the Customers platform comprised of different networking vendors. Automate the regression test cases using management tools such as Spirent iTest, and Selenium and develop the test case code using Python scripting and Robot Framework or JAVA programming language. Configure the routing protocols following services associated with them and test the networking protocols. Develop a Method of Procedure (MOP) & technical documentation coupled with Intelligent Edge Network (IEN) along with the Test Exit Report (TER) for the test executed and publish the developed MOP and the TER to the Operations and Internal Multi Service Edge (MSE) team. Support implementation of the latest Network services, feature and next generation technologies i.e. Network Orchestration, Network Function Virtualization in improving the core customer experience. Replicate the escalated customer issues, software bugs and configuration related issues in the IEN environment and work with the respective vendor to resolve the issue and work on providing the maintenance code for the defect/bug. Maintain the IEN and Maintenance Engineering (ME) Lab focusing on MSE devices from security loops and vulnerable/malicious attacks following constant monitoring using tools like NetMRI and SNMP polling. Work on design requirements of next-generation products and platforms and implement the design in IEN. Use Network orchestrating technologies like Software Defined Network (SDN) and Network Function Virtualization (NFV) which are both are used in IEN. Create the Jenkins/Jira connectivity along with maintaining the ME JIRA tasks and documenting the TERs. Responsible for Automation using Selenium, Java, Python and Robot Framework. Perform manual testing, QTP, ALM, Jenkins, Ansible, Artifacts, JIRA, STC Traffic, IXIA, and Quali. Use using QoS, L3VPN, and EVPN and work with IEN, MSE, SDN and NFV. What we’re looking for... Bachelor’s or foreign equivalent degree in Computer Science, Computer Networking, Electronic Engineering or a related field and 5 years of experience working with IP networking protocols. 5 years of experience with Routing and Switching technologies and protocols including TCP/IP, STP, VLAN, BGP, ISIS, OSPF and MPLS. 5 years of experience with Enterprise and Service provider network hardware platform and architectures, including Cisco and Juniper routers and switches and data center switching platforms. 5 years of experience with using QoS, L3VPN, and EVPN. 5 years of experience in Automation using Selenium, Java, Python and Robot Framework. 5 years of experience with manual testing, QTP, ALM, Jenkins, Ansible, Artifacts, JIRA, STC Traffic, IXIA, and Quali. 5 years of experience working with IEN, MSE, SDN and NFV. 5 years of experience with developing and maintaining detailed network design and writing technical documentation and Method of Procedure (MOPs). In lieu of a Bachelor’s degree and 5 years of experience, employer will accept a Master’s degree in Computer Science, Computer Networking, Electronic Engineering or a related field and 3 years of experience in the skill sets stated above. Requires certification in Juniper Network Service Provider Routing and Switching Professional or Cisco Certified Network Professional Routing and Switching, Cisco Certified Network Associate, and Cisco Certified Network Associate Wireless. Must Reference: DANV1-W When you join Verizon... You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon. Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

Inside Sales Representative – Inside Sales (ISR)  Plano, TX  Dallas, TX   Posting Title:  Inside Sales Representative – Inside Sales (ISR) Location:   Our Splunk office in Plano (Plano/Dallas TX)  Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most meaningfully to each other’s success. Learn more about Splunk careers and how you can become a part of our journey! Role:  Do you want to make an impact and expand your sales knowledge and learn from the best? Are you passionate about groundbreaking technology and help business think differently? If you answered yes, then we might have a home here for you at Splunk! The Inside Sales Rep (for Named Accounts) will be responsible for expanding and growing territories for Splunk. You will use your sales, negotiation and leadership skills to prospect, and conduct lead generation techniques and sell Splunk's award-winning software into well-known brand-named companies. You have a consistent record of selling software or services and you know how to build beneficial, positive relationships with customers. Responsibilities: You will follow up with in-bound leads and status update through the company CRM system as well conduct outbound prospecting and lead generation. You are an expert at qualifying leads and you will schedule product demos for customers. Display a real passion for handling accounts by building and fostering client relationships through personalized contact, understanding of client’s needs, and ability to communicate solution values of products and services. In addition, you will: Own and run smaller deals with the Sales Engineers Accelerate Customer Adoption Demand Generation Activities Accurately forecast opportunities based upon realistic assessments Drive Attendance to marketing events Develop outbound campaigns to expand within accounts User conference coordination efforts Partner with a field team (Regional Sales Managers) Support attendance to all field marketing events to include, but not limited to Splunk Lives, our National Users Conference and all regional trade shows. Assist field team (Regional Sales Managers) in more complex transactions Host/Manage Product Demo’s for customers with Sales Engineer End of Quarter support to Regional Sales Managers Requirements: You have around 3-4 years of experience in selling enterprise IT solutions (BI, data analytics, security software, risk management software or networking performance). As well as a solid reputation for consultative sales experience and meaningful companies/businesses to think differently and references to back it up. You have a reputation for exceeding quota, putting the customer first, and consultative approach Previously worked in fast growing software sales company and sold a complex software solution to enterprise companies You have developed new business and handled sales cycle, from generating leads through closing deals Excellent verbal, written interpersonal skills and building relationships A logical and analytical thinker and have demonstrated negotiation skills Strong technical aptitude, strong computer skills – CRM system, Word, Excel, Salesforce.com Extraordinary organizational skills with the shown ability to prioritize and complete multiple tasks to meet deadlines Self-starter able to work independently but also be a contributing member of a team and share your successes Desire to grow within sales field organization Highly motivated and professional, with excellent communication skills Bachelor's degree preferred Able to commute daily to our Plano office (this is not a remote position and we are only able to consider local candidates or candidates willing to relocate on their own).  Splunk’s Big Perks Two fully stocked kitchens  to make breakfast, lunch, etc. Fresh fruit Snacks Sandwich/salad materials Candy Refreshment refrigerator  has sodas, water, energy drinks and juice. Fully  stocked beer and adult beverage refrigerator  located in both kitchens. Lunch is on Splunk once a week (and breakfast) A catered lunch & a catered breakfast provided to all employees weekly. Get competitive with fellow Splunkers on our  ping pong tables. Enjoy your holidays! Splunk gives all employees  16 paid holidays Included is a 4 th  of July summer break and end of the year winter break (holiday break). 3 weeks of paid vacation  time (PTO) is not affected by our paid holidays off. All employees grated 2 weeks of  paid sick time . Love volunteering? Splunk grants  3 days   of paid time  off for an employee to  volunteer  at an organization of their choice, separate from PTO. Education reimbursement program available. Discount programs  help Splunker save money on event tickets, online shopping, amusement parks, 24 Hour Fitness membership and more! Medical, dental and vision packages  available to all employees upon hiring. 401K program available . We value diversity at our company. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment applicants with arrest and conviction records. Thank you for your interest in Splunk. We look forward to hearing from you.

Business Development Representative, Plano  Plano, TX  Dallas, TX   Title:  Business Development Representative  Location:  Splunk office in Plano, Texas Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most meaningfully to each other’s success. Learn more about Splunk careers and how you can become a part of our journey! Role: Are you ready to change the way businesses think and do you want to make your impact? How would you like to be the face of the brand and help prospects become customers of Splunk? If so, then this may be a phenomenal way for you to jump start your sales career. We are seeking dynamic, early career level sales folks to join our fast-growing Business Development team. This is a highly transparent, collaborative position based in our Plano, TX office. In this role, you will have key responsibilities such as working through sales campaigns as a hunter to cold call and email new prospects, qualify their interest and purchasing power for Splunk products, and develop pipeline for the organization. You possess outstanding verbal and written interpersonal skills and you are dedicated to learning as much as you can about Splunk and building your business insight to be able to articulate the value proposition that our clients experience with Splunk. There is a defined growth path for successful Business Development Reps to be promoted throughout the sales organization and other similar roles and marketing functions. Responsibilities: You will create a positive first impression with our prospects and customers by proving them with "world-class" experience. You will complete initial introduction and qualification of potential sales opportunities for approval and assignment to the appropriate Sales Representatives. You maintain a sense of urgency and rapid response cadence in following up on all inbound inquires and marketing campaigns. You are a strong performer and set the bar high. Conduct high level conversations with senior executives in customer & prospect accounts Contact 60+ prospects daily via phone, email, and other various forms of outreach. Qualify pre-opportunities by identifying Budget, Authority, Need, and Timeframe. Generate pipeline through marketing programs and coordinate meetings with Regional Sales Reps. Actively participate in and add to team learning opportunities and your own personal development Research and build new and existing accounts (i.e. adding contacts, sending emails, strategic calling) Requirements: 1-2 years of experience in a professional environment (experience on phone or public speaking preferred) 4 year Bachelor’s degree High ethical and moral standards and great at nourishing relationships Excellent written/verbal communication skills and interpersonal skills Ability to multi-task, prioritize, and manage time effectively in a fast-paced, dynamic environment Strong problem-solving skills High energy and positive attitude Ability to meet and exceed achievable targets Motivation, drive and a self-starting attitude CRM or Salesforce.com experience a plus Ability to commute daily to our Plano office (this is not a remote position) Articulate and excellent follow up skills Strong desire to move up in other sales functions at Splunk You are already located in the Plano/Dallas Texas area or willing to relocate to the area on your own (we are not able to assist with relocation) Splunk’s Big Perks! Two fully stocked kitchens  to make breakfast, lunch, etc. Fresh fruit Snacks Sandwich/salad materials Candy Refreshment refrigerator  has sodas, water, energy drinks and juice. Fully  stocked beer and adult beverage refrigerator  located in both kitchens. Lunch is on Splunk once a week! (and breakfast) A catered lunch & a catered breakfast provided to all employees weekly. Get competitive with fellow Splunkers on our  ping pong tables. Dallas office enjoys company sponsored  parties, happy hours, events , etc. Enjoy your holidays! Splunk gives all employees  16 paid holidays Included is a 4th of July summer break and end of the year winter break (holiday break). 3 weeks of paid vacation  time (PTO) is not affected by our paid holidays off. All employees grated 2 weeks of  paid sick time . Love volunteering? Splunk grants  3 days   of paid time  off for an employee to  volunteer  at an organization of their choice, separate from PTO. Education reimbursement program available. Discount programs  help Splunker save money on event tickets, online shopping, amusement parks, 24 Hour Fitness membership and more! Medical, dental and vision packages  available to all employees upon hiring. 401K program available . We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Inside Sales Representative – Prospecting (ISR-Prospecting)  Plano, TX    Dallas, T   Inside Sales Representative – Prospecting (ISR-Prospecting)Location:  One of our fun offices in either Plano (Dallas area), TX, or Vancouver, B.C.Do you want to make an impact, expand your sales knowledge, and learn from the best enterprise sales team in the world? We are passionate about details, analysis, and strategic partnerships.  If you are too, then we might have a home here for you at Splunk. This is a brand new, entry level sales role for a fast track to Field Sales Your mission is to generate net new business & expansion of presence in our largest and most strategic accounts We’ll use advanced tools, data, and research methods to build account-level demand for Splunk while teaming with Field Sales to execute our Strategic Playbook Responsibilities: The Inside Sales Representative (Demand Acceleration) will be responsible for rapidly growing key accounts for Splunk. We use research, analysis, sales, negotiation and leadership skills in partnership with our field sales teams to build expansion strategies in the biggest companies in the world.  On any given day, you will: Conduct deep research and analysis of customer accounts using advanced tools and project management strategies Present research, analysis and intelligence reports to your outside sales team and executives Activate your research with thoughtful, personalized touchpoints to key account personalities and execute advanced demand generation strategies Collaborate within your Field Sales team to present a unified Splunk customer experience Requirements: You have around 2-3 years of experience in selling or generating demand for enterprise IT solutions (BI, data analytics, security software, risk management software or networking performance) OR 2-3 years as a Business Intelligence Analyst for a software or consulting company with a focus on Enterprise customers OR have an MBA and corporate sales or marketing experience. You have a  passion for research , data, and analysis and can dazzle us with your methods and insights You demonstrate  logic-based problem solving You are a self-starter who can be trusted to  operate independently  and deliver results You demonstrate keen  situational awareness  within a teamed environment You understand  project management principles  and use them to accomplish complex tasks You can  model business data  to tell a compelling and actionable story You have developed new business and  fully understand the sales cycle , from generating leads through closing deals You have  extraordinary presentation skills  and write, think and communicate clearly Your  first instinct is to Google  a solution to a new problem You can show us  outstanding organizational skills  and the ability to prioritize and complete multiple tasks to meet deadlines Splunk’s Big Perks Two fully stocked kitchens  to make breakfast, lunch, etc. Fresh fruit Snacks Sandwich/salad materials Candy Refreshment refrigerator  has sodas, water, energy drinks and juice. Fully  stocked beer and adult beverage refrigerator  located in both kitchens. Lunch is on Splunk once a week (and breakfast) A catered lunch & a catered breakfast provided to all employees weekly. Get competitive with fellow Splunkers on our  ping pong tables. Enjoy your holidays! Splunk gives all employees  16 paid holidays Included is a 4 th  of July summer break and end of the year winter break (holiday break). 3 weeks of paid vacation  time (PTO) is not affected by our paid holidays off. All employees grated 2 weeks of  paid sick time . Love volunteering? Splunk grants  3 days   of paid time  off for an employee to  volunteer  at an organization of their choice, separate from PTO. Education reimbursement program available. Discount programs  help Splunker save money on event tickets, online shopping, amusement parks, 24 Hour Fitness membership and more! Medical, dental and vision packages  available to all employees upon hiring. 401K program available . We value diversity at our company. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment applicants with arrest and conviction records. Thank you for your interest in Splunk. We look forward to hearing from you.