27 jobs found in Redstone Arsenal

Project Manager Lead IRES - HSV - (AER00038D) Description Description of Duties: The Project Manager Lead supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will: Lead a team of Project Managers manage a highly complex project portfolio responsible for realizing the Missile Defense Agency’s operational capabilities Confidently oversee project proposals, schedule and change management, risk and issue management, and all project controls for Task Orders 8700 & 8003 Ensure Earned Value Management (EVM) tool sets are utilized in compliance with Defense Contract Management Agency’s (DCMA) standards and practices Serve as a functional supervisor responsible for the professional development and mentorship of Project Managers, and resolve performance issues if  needed Support the IT PMO Manager and all federal and IRES executive stakeholders The successful candidate will: Demonstrate a cognitive sense of ownership for project and portfolio deliverables Advocate for Project Managers as a servant leader and positively influence in a results-oriented environment while balancing IRES Task Order commitments Have an advanced proficiency with Microsoft Office and MS Project scheduling software Demonstrate excellent verbal, written, and  interpersonal ‘teaming’ soft   skills Interact daily across all echelons, from project teams to C-level executives This position is located at Schriever AFB, Colorado Springs, CO or Redstone Arsenal, Huntsville, AL. This position will be posted for 14 days ending on 29 October 2019. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed. Resumes, in month and year format, must be submitted with application in order to be considered for the position.  The selected candidate will be assigned as an employee for Jacobs or one of the following teammate companies: HX5, GCS, ERC, MEIT or Aerodyne. #cjpost   Qualifications   Basic Requirements: Must have one of the following combinations of education and experience: HS Diploma (or GED) and 16 years of general experience; Associate’s degree and 14 years of general experience; Bachelor’s degree and 12 years of general experience; Master’s degree and 10 years of general experience. Must have at least 8 years of directly related experience Must have at least 5 years of experience in a management or leadership role Must have an active DoD Secret Clearance (or must be able to obtain) Supervisory experience, to include familiarity with HR policies and practices Advance Earned Value Mgmt. experience on a complex project controls program Must possess an active Project Management Professional (PMP) certification (and maintain “in good standing” with PMI while in the position) Desired: ITIL Certified Experience with advanced risk, issue, and opportunity management programs Chief scheduling experience managing an Integrated Master Schedule (IMS) Earned Value Management and Cost Account Manager (CAM) experience Experience managing geographically separated project teams Ballistic Missile Defense System (BMDS) Domain knowledge Agile project management methodology (Scrum & Kanban) experience Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a drug-free workplace.   Primary Location : United States-Alabama-REDSTONE ARSENAL Other Locations : United States-Alabama-Huntsville

Description   The ideal candidate works in close coordination with the Network Design Engineering Lead, project managers, and other service area representatives to coordinate team network design and implementation efforts. The candidate serves as a project expert and provides technical contribution to facilitate project completion in order to satisfy contractual requirements according to high-level architectural designs. He or she will mentor network engineering team members, review documentation to ensuring engineering quality, and maintain responsibility for projects and tasks assigned to the team. The candidate will communicate activity status through multiple venues, and provide quantitative project reports to the Network Design Engineering Lead.   Primary duties to include the design, configuration, installation, and test of IT network and boundary protection devices and systems at MDA remote site locations. Recommended expertise to include Cisco, Palo Alto, and KG-175 Taclane. Candidate will be responsible for conducting site surveys, installing and configuring network and boundary protection solutions; acting as program liaison; and assisting in data collection and validation efforts at each location. Secondary duties to include Network Design support for the IT Services Team; developing and providing detailed designs with supporting implementation, test, and transition plans. Will also be responsible for ushering proposed system changes through the Configuration Management process to successful implementation for transition to the O&M RBA teams. Individual may require up to 75% travel in support of MDA remote site integration activities. Designs and plans network communications systems. Provides specifications and detailed schematics for network architecture. Provides specific detailed information for hardware and software selection, implementation techniques and tools for the most efficient solution to meet business needs, including present and future capacity requirements. Conducts testing of network design. Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, multiplexers, firewalls, hubs, bridges, gateways, etc. Evaluates and reports on new communications technologies to enhance capabilities of the network.   Qualifications   Requirements : BS degree and 12 years experience with 8 years related experience and High School Diploma and 16 years general experience must include 8 years related experience Candidate must possess a CompTIA Security+ certification or DoD 8570.01-m IAT Level II approved cert Network technical experience with a solid understanding of Cisco internal and external routing protocols Local and long-haul data transmission mediums experience (RS-530, T1, OC-x, etc.) Experience w/multicast technologies Possess Cisco certification such as CCNP or CCIE Must have a current active DoD Secret Clearance Must be a US Citizen   Desired : Demonstrated team building, leadership, & mentoring / instructing skills Ability to perform technical validation of network designs in accordance with industry best practices and DoD policies and guidelines Knowledge of architecture frameworks (i.e, DoDAF, TOGAF, etc.) Experience in requirements development and management Possess strong written and verbal communication skills     Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace.

Description   Permanent position for a Property Specialist responsible for property management disciplines. The position is located at Huntsville (HSV), AL. Provides primary support of the move team, which encompasses movement of Government property from the MDA warehouse to customer locations (24’ box truck) throughout the Huntsville, Alabama region. Movement includes movement of Government property within location desk to desk, as well as preliminary set-up of IT equipment. This requires the proper care and safeguarding of Government property during transportation activities. Additional duties include warehouse operations to include inventory, movement and the update of the Configuration Management Database (CMDB), receiving activities and other property related assignments. Must be able to operate material handling equipment and hold a valid driver’s license w/o restrictions.   #cjpost   Qualifications   Requirements:   High School diploma with 8 years general experience or an Associate’s degree and 6 years general experience or a Bachelor’s degree and 4 years general experience.  Requires four years of direct experience related to job duties/functions. Must have a DoD Secret Clearance or the ability to obtain. Requires PC skills, valid driver’s license, good communications skills and the ability to work with others. Able to lift up to 40 lbs. and remain on their feet for up to six hours a day. Desired: Process oriented with experience in DoD inventory control workflows.   Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace.

Description   Linux Adminstrator supporting the Missile Defense Agency on the IRES contract in Huntsville, AL. Primary duties include running through a daily battlerhythm of checks on the Linux environment, viewing and responding (as appropriate) to events reflected in the various management tools, server patch management via YUM, attending various meetings (crew/team, staff, change, configuration, etc.), the management of the RHEL Satellite and Ansible Tower servers, and administering Active Directory connections via Centrify and IDM. The Linux Administrator will be required to coordinate efforts with other work centers and personnel to resolve Incident Requests (break/fix), Change Requests (RFC), and Problem Management activities. Primary duty hours are 0600 - 1900 (MT) with shift work and on-call required to assist with after-hours maintenance activities.   #cjpost   Qualifications   Requirements: High School Diploma (or GED) and 12 years of experience. 6 years directly related experience. 3 years management or leadership experience.  Active DoD Secret Clearance. DoD 8570.01 IAT Level II Certification such as CompTIA Security+ CE Certification. Candidate must have experience supporting RedHat Enterprise Linux in a large enterprise environment. Strong analytical background with accompanying troubleshooting skills. Ability to work independently as well as collectively within a team, apply critical thinking techniques, and effectively communicate with customers and other team members, both orally and in writing. Ability to quickly adapt to new situations and a willingness to learn new technologies.   Desired: Red Hat® Certified Engineer Certification. ITIL v3 Foundations certification. Experience with RHEL Satellite and Ansible Tower, Centrify & IDM, Active Directory, Symantec Netbackup, McAfee HBSS, and ACAS. Experience working in a DoD environment. Experience working with Remedy ARS.   Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace.    

Description   Cloud Operations Engineer specializing in the management and operations of a Cloud/Virtualized environment running Windows/Linux operating systems in support of the Missile Defense Agency on the IRES program. Primary duties include running through a daily battle-rhythm of checks on the cloud/virtualized environment, viewing and responding to events reflected in the various management tools, server patch management, attending various meetings (team, staff, change, configuration, etc.), participating in forward thinking activities and task automation. The position will be the primary interface between the Virtualization Center of Excellence and the Storage Team. This engineer’s responsibilities will also include daily reviews of systems to ensure normal maintenance functions are performing properly as well as execution of daily/weekly system health checks and system audit log reviews. The Cloud Operations Engineer will be required to coordinate efforts with other work centers and personnel to resolve Remedy Incidents related to systems and supporting infrastructure. Primary duty hours fall between 0700 and 1700 with shift work required to assist with after-hours maintenance activities and staffing of the IT Operations Center.   #cjpost   Qualifications   Cloud Operations Engineer specializing in the management and operations of a Cloud/Virtualized environment running Windows/Linux operating systems in support of the Missile Defense Agency on the IRES program. Primary duties include running through a daily battle-rhythm of checks on the cloud/virtualized environment, viewing and responding to events reflected in the various management tools, server patch management, attending various meetings (team, staff, change, configuration, etc.), participating in forward thinking activities and task automation. The position will be the primary interface between the Virtualization Center of Excellence and the Storage Team. This engineer’s responsibilities will also include daily reviews of systems to ensure normal maintenance functions are performing properly as well as execution of daily/weekly system health checks and system audit log reviews. The Cloud Operations Engineer will be required to coordinate efforts with other work centers and personnel to resolve Remedy Incidents related to systems and supporting infrastructure. Primary duty hours fall between 0700 and 1700 with shift work required to assist with after-hours maintenance activities and staffing of the IT Operations Center.   Desired : VMware Certified Professional Data Center or Cloud. Experience with VMware vRealize Automation. Previous work experience in an enterprise level virtualized environment with 500 or more virtual machines and/or 100 or more hosts. Experience working with EMC Storage. Experience with Remedy ticketing systems. Experience as a Windows/Linux System Administrator supporting a large Enterprise with knowledge of Microsoft Active Directory, Windows 2008/2012/2016, Linux/UNIX Operating Systems, Symantec Netbackup and SCCM Patch Management solutions. HP server products to include HP c-Class Blade Systems, Virtual Connect and Virtual Desktop Infrastructure (VDI) are a plus. Scripting experience w/ Microsoft Powershell and vSphere PowerCLI. ITIL v3 Foundations certification.     Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace.    

Description   Permanent position for a Property Specialist responsible for property management disciplines. The position is located at Huntsville (HSV), AL. Property Specialist supports Site Lead through Property Management requirements for the Missile Defense Agency (MDA). Area of responsibility is HSV and regional facilities. Ensure proper development of all property outcomes, emphasizing bench stock/materials management, data integrity, physical inventory, and customer support operations for property management. Perform physical inventory and reconciliation efforts to include but not limited to physical inspection of last known location and records review. Will include interfacing with local MDA staff both Government and contractor. Perform secondary warehouse duties to include pulling and returning property from stock, warehouse inventory, material handling and general housekeeping. Responsible for maintaining records and updates to Configuration Management Data Base (CMDB). This diverse position requires the candidate to support all area of responsibilities under the all property outcomes, as assigned.   #cjpost   Qualifications   Requirements: High School diploma and 8 years of general experience. Completed years of college can substitute for years of general experience.  4 years of direct experience related to job duties/functions. Applicant must be able to lift up to 40 lbs., stand for extended periods of time and stoop/reach to move boxes and retrieve property. Strong data entry skills with the ability to create, update or correct data at a high level with a high number of records corrected or created per day. Attention to detail a must with the added ability to perform database and internet research. Ability to operate material handling equipment to include operating a forklift. Must be a US citizen.  Must have a Secret clearance.   Desired: Operational understanding of applicable FAR/DFARS and DOD (DODI) directives pertaining to the management of Government property in the possession of contractors. Strong communication skills (written and oral). Additional duties include but are not limited to data management, warehousing, transportation, inventory management, movement of property as assigned and redefinition of data. Understanding of MDA initiatives, Enterprise operations and DLA Disposal Services methods. Familiarity of DTID, DLIS Forms and 1348-* a plus.            Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace.

Description   Server and Storage Administrator specializing in the management and operations of a large server and multi-petabyte enterprise storage environment in support of the Missile Defense Agency’s and the Integrated Research & Development for Enterprise Solutions (IRES) contract in Huntsville, AL. Primary duties include daily checks of the enterprise server and storage environments, managing the Enterprise backup solution, viewing and responding (as appropriate) to events reflected in the various management tools, conducting or attending various meetings (project, crew, change, configuration, etc.) and automating processes where possible. Daily reviews of systems ensure normal maintenance functions are performing properly as well as execution of daily/weekly system health checks. System audit log reviews as required. Support new projects through the project lifecycle (e.g., requirements 5%, design 5%, implementation 5%, O&M 85%).  The Server and Storage Systems Engineer will be required to coordinate efforts with other work centers and personnel to resolve Remedy Incidents related to systems and supporting infrastructure. Will work an 8 hour daily shift between the hours of 0700 and 1700. There will also be some shift and on-call work required to assist with after-hours maintenance activities and the augmenting of 24/7 crew when required. Other Server and Storage System Engineering/Administration duties may be required.   #cjpost    Qualifications   Requirements :  A High School diploma (or GED), and 8 years of experience or an AS + 6 years general experience or a BS + 4 years experience.  General experience must include 4 years of related experience. DoD 8570.01 IAT Level II Certification. CompTIA Security+ CE Certification. Previous systems administration/engineering experience managing Windows Servers, backup software products, and Enterprise Storage.  Must have a strong analytical background with accompanying troubleshooting skills. Essential qualifications for a successful candidate include an ability to quickly adapt to new situations, a strong commitment to a team environment, a capacity to work with little supervision and the willingness to learn new technologies.  Strong communication skills also required. An active DoD Secret Clearance.   Desired: Experience with Cisco MDS SAN switching to include zoning, FCIP, and IVR.  Experience in a large Dell EMC storage environment (e.g., VMAX, SRDF, ViPR SRM, ViPR Controller, Unisphere for VMAX) as well as HPE Storage (e.g. 3PAR, EVA, SPOCC, StoreServ, Command View). Experience with Veritas Enterprise Vault and Netbackup.  Previous experience working with Remedy ticketing system.   Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace.

Description   Cyber Security Policy Branch Manager to support IRES cybersecurity program for the MDA. Leads the Transition, Governance and Policy directorates Policy branch. Provides technical security engineering leadership to IRES discrete projects and Risk Management Framework (RMF) teams. Responsible for providing technical security engineering support for projects involving software/hardware/network systems. Ensures projects containing new software be directed to the Software Assurance (SwA) team to perform commercial off the shelf (COTs) or code reviews required to receive approval for placement on the MDA approved software list and network infrastructure. Understand infrastructure design with a focus on implementing technologies that are STIG compliant. Understand and implement cybersecurity standards and how they affects implementation of new tools like cloud technology. Support documentation development focused on Engineering Review Board technical briefings and Risk Management Framework (RMF) accreditation requirements.   #cjpost   Qualifications   Requirements : High School Diploma plus 16 years general experience or an AS degree and 14 years general experience or a BS degree and 12 years general experience or a MS degree and 10 years experience.  Requires 8 years directly related experience. DoD 8570 IAM/IAT Level III Compliance is required. Experience using Remedy or similar trouble ticketing system. Must possess significant knowledge of Security Technical Implementation Guides (STIGs) in order to select system controls in order to protect sensitive and classified information. Experience using cybersecurity and CSSP “Best Practices” for strategic planning and customer consultations.  Experience with software tools such as ACAS, STIG Viewer, Enterprise Mission Assurance Support Service (eMASS), and Microsoft's suite of office tools. Systems administration experience with network device IOS, Firewall rule sets, RedHat, Linux, or Windows operating systems. Knowledge of NIST accreditation documentation and processes. Experience with TEMPEST enforcement; CAC/PKI technology; Common Criteria requirements; FIPS 140-2 standards; patch management. Experience evaluating and reviewing security settings to enforce cybersecurity standards. Ability to manage and oversee discrete projects to ensure designs meet DoD cyber standards and document approved deviations. Must have or be able to obtain a DoD Secret Clearance.   Desired : Knowledge of Risk Management Framework accreditation packages and DISA sponsored accreditation-tracking tools. Knowledge of intrusion detection and firewall system architecture and management with the ability to review and analyze configurations and make recommendations. Strong writing and project management skills necessary to oversee engineering projects and produce documentation required for certification evaluation.      Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace. 

Description   The End User Maintenance Contracts Manager on the IRES contract in Huntsville, AL is responsible for ensuring software maintenance and subscription renewals for approximately 100 software applications, are identified, consolidated, budgeted, and procured to support end users identified in applicable MDA Service Level Agreements (SLA); utilize reports from System Center Configuration Manager (SCCM) and related network discovery tools to identify and document software installation records, reconciling actual installations against documented license entitlements; coordinate with asset managers and/or other points of contacts within each MDA organizational element to identify software requirements for annual renewal; coordinate with manufacturers and resellers to determine subscription, support, and/or reinstatement fees for each license; compile each software renewal into single request, per product, co-term support to a common end date, and coordinate estimate with vendor; input procurement requests and provide all necessary supporting documentation; create reports on historical, ongoing, and forecasted renewals; report progress, issues, and concerns on all assigned duties.   #cjpost   Qualifications   Requirements: High School Diploma (or GED), Plus 8 years general experience or an AS Degree plus 6 years general experience or a BS degree plus 4 years experience.  Requires 4 years directly related experience. Knowledge or Experience in software license management and/or contracts management. Excellent organization, communication and negotiation skills. Excellent written and verbal skills. Must possess a DoD Secret clearance.   Desired: ITIL Foundations (v3) Certification. Experience in Project Management, Remedy DSL, CMDB and Contract Console preferred. SharePoint experience.      Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace.

Description   The Enterprise Software Maintenance Contracts Manager is responsible for maintaining information on approximately 65 IT software license and maintenance contracts valued at $33 Million.  The position supports the MDA on the IRES contract in Huntsville, AL. The Enterprise Software Maintenance Contracts Manager, in coordination and collaboration with other business functions, is responsible for the carrying out following responsibilities:  manages maintenance records and databases containing information regarding software license and maintenance agreements; coordinates with project managers, related tasking orders, and other stakeholders to document software maintenance costs and track license requirements to manage the currency of support contracts; maintains accuracy of contract support for software licenses using contract-approved True-Up actions, as applicable; coordinates funding requirements to ensure that sufficient funding is in place to support renewals, and that no mission critical software license and maintenance requirements lapse in coverage; ensures timely and accurate procurement actions for all contract changes and renewals; serves as the liaison with vendor companies to maintain a strong relationship which is responsive to the needs of the customer organization; plans and schedules contract business review meetings with vendors and various stakeholders as required; seeks out opportunities to minimize organizational costs through contract standardization, consolidation and co-terming; makes change recommendations to management when needed; and is responsible for executing corrective measures to address software license/maintenance performance issues. #cjpost   Qualifications   Requirements: High School Diploma (or GED), plus 12 years general experience or AS degree plus 10 years general experience or a BS degree plus 8 years general experience. Requires 6 years directly related experience and 3 years in management or leadership roles. Experience in IT Software Management, IT Operations, Budgeting. Material Planning, Requirements Management or Contracts Management. Excellent organization, communication and negotiation skills. Excellent written and verbal skills. Must have a DoD Secret security clearance.   Desired: ITIL Foundations (v3) Certification. Project Management experience. Technical writing experience. Knowledge of capacity planning and metrics, SharePoint and/or Remedy. Security + Certification.       Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace.

Description   Objective Simulation Framework (OSF) Controller/ Ground Test Conductor to provide Test Control, element integration and test support for MDA Ground Test activities. Reports to the DEPO System Engineering and Event Operations Leads, and the HSV Site Manager. Ground Test Conductor will work with other Test Engineers, Architecture Engineers, System Analysts, and Software Engineers to play a key role in the planning, coordination and execution of MDA/DTG Hardware-in-the-Loop (HWIL) operations and testing and additional Ground Tests from the Advance Research Center Test Execution Center (ARC TEC) located in Huntsville, AL.   The Controller/Ground Test Conductor will utilize the OSF software to accomplish testing.  The Test Controller will support the Event/Technical Lead in ground test planning and execution for all MDA/DTG 4-Letter organizations as necessary, specifically as it pertains to HWIL testing, distributed ground testing, and strategic planning. Normal work time is day shift with some occasional evening and weekend work.  Candidate will be required to learn and operate the OSF systems suite for operations and software test.  Candidate will be required to obtain in-depth knowledge of test frameworks to include Objective/Single Stimulation Framework (OSF/SSF), BMDS systems suite operations, and a thorough understanding of software/system test concepts. Must be able to travel to support Ground Tests. Must be a US citizen and be able obtain an Interim secret security clearance to start.  Additional duties as assigned.   #cjpost   Qualifications   Requirements : BS from an accredited Engineering School + 8 years general experience with 6 years related experience.  Three years of experience in management or leadership roles. Experience in theater, midcourse, and terminal missile defense. Experience with DoD test methodologies and terminologies with regard to Missile Defense Agency Ballistic Missile Defense System (BMDS) elements or components and associated test and analysis tools. Analytical skills in requirements analysis and interpretation; knowledge of strategic and theater missile defense weapon systems, sensor systems, and communications, and the BMDS environments. Good written, verbal, and interpersonal communication skills. Understanding of Windows and UNIX environments and commands.  Ability to travel both domestically and internationally. Ability to obtain a Secret Clearance.   Desired : Knowledge of ballistic missile defense ground testing and real-world architectures including associated message protocols throughout the ballistic missile kill-chain process. Detailed knowledge of BMDS constructs and operations is a plus. Experience in operational command and control centers. Two years of experience as an OSF Operator. Current Secret Clearance.  Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace.

Description   The MDA’s Enterprise Service Desk is the primary “first contact” POC for all MDA users requiring IT services. The Service Desk operates as a virtual service desk with team members located in Colorado Springs, CO and Huntsville, AL providing 24x7 support to customer all over the world.  The common tasks performed by the Service Desk are user call processing, incident management, service request management, account management and escalation of incidents and problems to other IT functional teams. The Service Desk also participates in asset management, change management, and release management. Service Desk will gather the information needed to resolve customer issues and provide verbal and remote instruction/assistance to customers, including status updates as needed.  Representative technical certifications at this level may include Microsoft MCSA & MCSE: Windows Server, VMWare Certified Professional - Data Center Virtualization, and CompTIA Server+.   #cjpost   Qualifications   Requirements : A High School diploma (or GED), and 8 years of general experience or a BS + 4 years experience. Must have 4 related experience in relevant business systems, operating systems, and servers and/or experience in light programming, projects management of small initiatives, and troubleshooting. Candidate must have a DoD Secret security clearance. Candidates must have completed and be enrolled in Continuing Education (CE) with a Security+ certification or other IAT level II 8570 compliant certification or above. Candidate must have a general PC and Microsoft Office troubleshooting skills and the ability to clearly converse with customers at all levels.  The Service Desk professional must communicate written and/or verbal situational awareness to management and Government leadership in a concise, professional manner. Candidate must have a DoD Secret security clearance. Candidates must have completed and be enrolled in Continuing Education (CE) with a Security+ certification or other IAT level II 8570 compliant certification or above.  This position will be required to work extended and/or non-prime hours, including holidays, and weekends.   Desired : Previous Service Desk/Call Center experience, Active Directory, Exchange and Remedy experience. Scripting:  Power Shell is a plus.      Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace. 

Description   The MDA’s Enterprise Service Desk is the primary “first contact” POC for all MDA users requiring IT services. The Service Desk operates as a virtual service desk with team members located in Colorado Springs, CO and Huntsville, AL providing 24x7 support to customer all over the world. The common tasks performed by the Service Desk are user call processing, incident management, service request management, account management and escalation of incidents and problems to other IT functional teams. The Service Desk also participates in asset management, change management, and release management. Service Desk will gather the information needed to resolve customer issues and provide verbal and remote instruction/assistance to customers, including status updates as needed. Representative technical certifications at this level may include Microsoft MCSA & MCSE: Windows Server, VMWare Certified Professional - Data Center Virtualization, and CompTIA Server+.   #cjpost   Qualifications   Requirements : A High School diploma (or GED), and 4 years of general experience or an AS degree with 2 years experience. Must have 2 related experience in relevant business systems, operating systems, and servers and/or experience in light programming, projects management of small initiatives, and troubleshooting. Candidate must have a DoD Secret security clearance. Candidates must have completed and be enrolled in Continuing Education (CE) with a Security+ certification or other IAT level II 8570 compliant certification or above. Candidate must have a general PC and Microsoft Office troubleshooting skills and the ability to clearly converse with customers at all levels.  The Service Desk professional must communicate written and/or verbal situational awareness to management and Government leadership in a concise, professional manner. Candidate must have a DoD Secret security clearance. Candidates must have completed and be enrolled in Continuing Education (CE) with a Security+ certification or other IAT level II 8570 compliant certification or above.  This position will be required to work extended and/or non-prime hours, including holidays, and weekends.   Desired : Previous Service Desk/Call Center experience, Active Directory, Exchange and Remedy experience. Scripting:  Power Shell is a plus.  Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace. 

Description   The MDA’s Enterprise Service Desk is the primary “first contact” POC for all MDA users requiring IT services. The Service Desk operates as a virtual service desk with team members located in Colorado Springs, CO and Huntsville, AL providing 24x7 support to customer all over the world.  The common tasks performed by the Service Desk are user call processing, incident management, service request management, account management and escalation of incidents and problems to other IT functional teams. The Service Desk also participates in asset management, change management, and release management. Service Desk will gather the information needed to resolve customer issues and provide verbal and remote instruction/assistance to customers, including status updates as needed.  Representative technical certifications at this level may include Microsoft MCSA & MCSE: Windows Server, VMWare Certified Professional - Data Center Virtualization, and CompTIA Server+.   #cjpost   Qualifications   Requirements : A High School diploma (or GED), and 8 years of general experience or a BS degree with 4 years experience. Must have 4 years related experience in relevant business systems, operating systems, and servers and/or experience in light programming, projects management of small initiatives, and troubleshooting. Candidate must have a DoD Secret security clearance. Candidates must have completed and be enrolled in Continuing Education (CE) with a Security+ certification or other IAT level II 8570 compliant certification or above. Candidate must have a general PC and Microsoft Office troubleshooting skills and the ability to clearly converse with customers at all levels.  The Service Desk professional must communicate written and/or verbal situational awareness to management and Government leadership in a concise, professional manner. Candidate must have a DoD Secret security clearance. Candidates must have completed and be enrolled in Continuing Education (CE) with a Security+ certification or other IAT level II 8570 compliant certification or above.  This position will be required to work extended and/or non-prime hours, including holidays, and weekends.   Desired : Previous Service Desk/Call Center experience, Active Directory, Exchange and Remedy experience. Scripting:  Power Shell is a plus.   Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace.    

Description   The ideal candidate works in close coordination with the Network Design Engineering Lead, project managers, and other service area representatives to coordinate team network design and implementation efforts. The candidate serves as a project expert and provides technical contribution to facilitate project completion in order to satisfy contractual requirements according to high-level architectural designs. He or she will mentor network engineering team members, review documentation to ensuring engineering quality, and maintain responsibility for projects and tasks assigned to the team. The candidate will communicate activity status through multiple venues, and provide quantitative project reports to the Network Design Engineering Lead.   Primary duties to include the design, configuration, installation, and test of IT network and boundary protection devices and systems at MDA remote site locations. Recommended expertise to include Cisco, Palo Alto, and KG-175 Taclane. Candidate will be responsible for conducting site surveys, installing and configuring network and boundary protection solutions; acting as program liaison; and assisting in data collection and validation efforts at each location. Secondary duties to include Network Design support for the IT Services Team; developing and providing detailed designs with supporting implementation, test, and transition plans. Will also be responsible for ushering proposed system changes through the Configuration Management process to successful implementation for transition to the O&M RBA teams. Individual may require up to 75% travel in support of MDA remote site integration activities. Designs and plans network communications systems. Provides specifications and detailed schematics for network architecture. Provides specific detailed information for hardware and software selection, implementation techniques and tools for the most efficient solution to meet business needs, including present and future capacity requirements. Conducts testing of network design. Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, multiplexers, firewalls, hubs, bridges, gateways, etc. Evaluates and reports on new communications technologies to enhance capabilities of the network.     #cjpost   Qualifications   Requirements : BS degree and 8 years experience and High School Diploma with 12 years general experience must include 6 years related experience Candidate must possess a CompTIA Security+ certification or DoD 8570.01-m IAT Level II approved cert Network technical experience with a solid understanding of Cisco internal and external routing protocols Local and long-haul data transmission mediums experience (RS-530, T1, OC-x, etc.) Experience w/multicast technologies Possess Cisco certification such as CCNP or CCIE Must have a current active DoD Secret Clearance Must be a U.S. Citizen Desired : Demonstrated team building, leadership, & mentoring / instructing skills Ability to perform technical validation of network designs in accordance with industry best practices and DoD policies and guidelines Knowledge of architecture frameworks (i.e, DoDAF, TOGAF, etc.) Experience in requirements development and management Possess strong written and verbal communication skills  Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace. 

Description   The DevOps Engineer will support the IRES Missile Defense Agency with work at Huntsville, Alabama.  The DevOps Engineer will support the agile development process and be responsible for design and implementation of applications build, release, deployment, and configuration activities.  Other responsibilities include working with internal business partners to gather requirements, prototyping, architecting, implementing/updating solutions, building and executing test plans, performing quality reviews, managing operations, and triaging and fixing operational issues within DevOps. The engineer must be able to adjust to constant business changes including new requirements, evolving goals and strategies, and emerging technologies.  The engineer must be able to interact, develop and communicate collaboratively at the highest level with clients, vendors and partners at all levels of a professional organization.   #cjpost   Qualifications   Requirements: BS degree and 15 years experience including 8 years related experience and 4 years in management or leadership roles. Candidate must possess and active DoD secret clearance or higher and at least one of the following certifications: AWS (DevOps/SysOps, Linux (e.g. RHCE), Window (e.g. MSCE).  Must possess strong analysis and programming experience working in applications, systems or IT Operations.  Must demonstrate an in-depth knowledge of a broad range of hardware and software products and automation tools and workflow scripting. Must be able to demonstrate ability to analyze and interpret complex problems and processes, identify and understand requirements, and develop alternate solutions.  Strong troubleshooting and problem skills.  Experience with designing, developing, testing, and deploying applications/systems using proven or emerging technologies in a variety of technologies and environments.   Desired: A strong grasp of automation tools and experience with SRUM/Agile, e.g. Atlassian JIRA, Confluence highly desired. A working knowledge of two or more programming languages, frequent, incremental code, testing.  Experience with Linux (e.g. RedHat based distros, Windows 7/2012+).  Experience with software build management (e.g. Maven, Jenkins/Hudson, Git/GitHub).  Experience with Shell scripting/programming (e.g. Bas, PowerShell, Python, Pearl).  Experience using Linux tools.  Experience with configuration management tools (e.g. Puppet. Salt and/or Chef).  Experience with networking (e.g. TCP/IP Stack, IPv4, IPv6, Subnetting).  Experience with Amazon Web Services (e.g. EC2, Management Console, CloudWatch, VPC).   Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace.    

Description   Primary duties include running through a daily battlerhythm of checks on the Linux environment, viewing and responding (as appropriate) to events reflected in the various management tools, server patch management via YUM, attending various meetings (crew/team, staff, change, configuration, etc.), the management of the RHEL Satellite and Ansible Tower servers, and administering Active Directory connections via Centrify and IDM. The Linux Administrator will be required to coordinate efforts with other work centers and personnel to resolve Incident Requests (break/fix), Change Requests (RFC), and Problem Management activities. Primary duty hours are 0600 - 1900 (MT) with shift work and on-call required to assist with after-hours maintenance activities.   #cjpost     Qualifications   Requirements : Bachelor’s Degree in a related field with 8 years general experience and 6 years directly relevant. Active DoD Secret Clearance. DoD 8570.01 IAT Level II Certification such as CompTIA Security+ CE Certification. Candidate must have experience supporting RedHat Enterprise Linux in a large enterprise environment. Strong analytical background with accompanying troubleshooting skills. Ability to work independently as well as collectively within a team, apply critical thinking techniques, and effectively communicate with customers and other team members, both orally and in writing. Ability to quickly adapt to new situations and a willingness to learn new technologies.   Desired : Red Hat® Certified Engineer Certification. ITIL v3 Foundations certification. Experience with RHEL Satellite and Ansible Tower, Centrify & IDM, Active Directory, Symantec Netbackup, McAfee HBSS, and ACAS. Experience working in a DoD environment. Experience working with Remedy ARS.  Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace.

Description   Sustaining Engineer supporting the Enterprise IT Services (EITS) organization on the IRES program at Redstone Arsenal, Huntsville, AL. Responsible as technical lead for evaluating new technology parity with the Joint Information Environment. Provides technology refresh roadmaps and strategies to include data-specific roadmaps towards the goal of a software-defined data center. Supports System Engineering Excellence in support of balanced system performance and lifecycle cost. Provides and maintains baseline of information management and information technology (IM/IT). Evaluates modifications to services or systems baselines for availability, continuity, and cybersecurity integrity. Ensures systems documentation is up-to-date and accurate to include all systems drawings and configuration management for the systems. Maintains technical expertise of the assets and capabilities of the total IM/IT systems including the processing protocols, processes, operational procedures, and critical issues pertaining to maintenance and security within the IT infrastructure. Supports all facets of contingency planning to ensure services are not interrupted. #cjpost   Qualifications   Requirements : BS degree and 12 years experience including 8 years directly related experience in multiple network types, internet and routing protocols, firewall configuration and troubleshooting, and telecommunications.  Must be certified at the IAT-II or be able to be certified within 30 days of hire (IAW DoDD 8140.01). Candidate must possess or be able to obtain a DoD Secret Security Clearance. Core hours support is required 9 am – 3 pm MT.   Desired : Cisco Certified Network Professional, Cisco Certified Internetwork Expert, VMware Virtualization Certifications, Citrix Virtualization Certifications, MCSE: Private Cloud, CCNP Voice, Certified IP Telecom Network Specialist, Certified Telecommunications Network Specialist, and Brocade Certified Network Engineer. Experience in Microsoft server environments, VMWare, Citrix, Red Hat, and exchange. Certifications including but not limited to the following: VMWare VCP, Citrix Virtualization Certifications, MCSE: Private Cloud, Red Hat Certifications, Oracle Certified Professional, Certified Data Management Pro, Microsoft SQL.       Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace.

Description   The Directory Services Engineer will ensure continuity in the day-to-day operation of the MDA Windows Active Directory infrastructure (LDAP, Directory Replication, Group Policy, Organizational Units, DNS, DFS-R, etc). The Directory Services Engineer will be required to coordinate efforts with other RBA Crews, work centers and personnel to resolve Remedy Incidents related to new and existing Windows Active Directory implementations and its continuing maintenance. The Directory Services Engineer will attend and contribute to weekly team meetings, manage assigned Remedy Incidents, attend project kick-off meetings and support Contractor and Government briefings. Travel to Missile Defense Agency (MDA) sites may be required. Experience using Remedy software preferred. Primary duty hours fall within 0700-1700, Monday - Friday time period, but must be able to work alternate shift, weekend hours, and on-call as necessary to support implementation, troubleshooting and testing requirements. Other duties as required.   #cjpost   Qualifications   Requirements :  BS Degree and 8 years of experience, 6 years of directly relevant experience with 3 years in a management or leadership role. Requires strong and current Microsoft Windows Active Directory 2012/2016 experience.  Experience working with DNS, GPOs, OUs, DFS, LDAP, and Directory Replication.  Previous work experience as a Windows System Administrator supporting a large Enterprise. DoD 8570.01 IAT Level II Certification. CompTIA Security+ CE Certification. Strong analytical background with accompanying troubleshooting skills. Ability to work independently as well as collectively within a team, apply critical thinking techniques, and effectively communicate with customers and other team members, both orally and in writing. Ability to quickly adapt to new situations and a willingness to learn new technologies. Active DoD Secret Clearance.   Desired : Experience with Remedy Incident and Change Management. ITIL v3 Foundations certification. Current Microsoft (MCSE, etc.) and/or other CompTIA (A+, Network+, Server+, etc) certifications.       Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace.    

Description   The position is located in Huntsville, AL on the IRES contract supporting the Missile Defense Agency. The Software Library and Version Control Analyst is responsible to manage the library of software assets for the IRES contract.  This position is responsible for carrying out the following responsibilities: ensure the Configuration Management Database Product Catalog is complete, accurate, and up-to-date; researches vendor website and other resources to discover new versions of approved software products; initiates Information Assurance reviews for new software versions which have not yet been evaluated; advises software licensing, maintenance contracts, and various cybersecurity departments on software products and/or versions which are no longer supported or manufactured, to include current installations of these products and versions; advises end-users of available versions for their licensed products, instructing them on submitting requests for upgrades; consistently categorizes each software product by function, license type, installation target type (client, server, etc.), and other pertinent details; manages the physical and electronic library of software products, aligning inventory with approved software listings.   #cjpost   Qualifications   Requirements: BS Degree and 4 directly related experience. DoD Secret Clearance (or the ability to obtain one) is required. Knowledge of IT support requirements, techniques and applications to manage an inventory of technology-related assets. ITIL Foundations v3 Certification (required within 6 months of hire). Ability to learn new subject matter quickly and absorb relevant processes and process changes in real time. Excellent written and oral communication skills for both technical and non-technical audiences. Possess a quality driven, customer focused mindset and a can-do attitude. Motivated self-starter with the ability to identify issues and work to resolution through the appropriate channels. Ability to work well as part of a geographically dispersed team.   Desired: Experience in Software Management and/or IT Operations. Experience in Software Asset Management or Software License Compliance strongly desired. BMC Remedy experience.   Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace.