Jacobs Rock Island, Illinois, United States
Dec 31, 2018Full time
Jacobs is one of the world’s largest and most diverse providers of full-spectrum technical, professional and construction services for industrial, commercial and government organizations globally. The company employs over 74,000 people and operates in more than 40 countries arou nd the world. The Candidate shall provide IT/Database Management Support services. Specific tasks include the following: resolving system issues and interfacing with Government information technology (IT) Help Desk, conducting database analysis, developing methodologies for systems operations, maintaining the public website, maintaining the SharePoint page, and completing SharePoint access requests. Candidate shall have knowledge of multiple database systems and languages, such as Microsoft Access, Systems, Applications and Products in Data Processing (SAP), SQL, and Oracle, and shall have experience with multiple facets of system architecture, to include network development, user set-up, and troubleshooting. Resolve System Issues and Interface with Government IT Help Desk. The Candidate shall provide the required services to interface with the Government IT Help Desk. The Candidate shall ensure systems are current, accurate, and in compliance with DA and G6 regulations and guidance. Communication shall be professional and responsive. Conduct Database Analysis. The Candidate shall provide the required services to conduct a daily database review and provide recommendations for 16 improvements as needed. Advice and work products shall be current, accurate, and technically sound. Communication shall be professional and responsive. Develop Methodologies for Systems Operations. The Candidate shall provide the required services to interact with IT Analysts to develop methodologies for systems operations. The Candidate shall coordinate with G6 IT Technical Operators and Analysts to ensure program systems operate in compliance with functionality and are current and accurate. Communication shall be professional and responsive. Maintain Public Website. The Candidate shall provide the required services to maintain the public website. The public website content shall be current, technically sound, and free of errors. The Candidate shall coordinate with G6 and the Public Affairs Office to ensure the appropriateness of the website content. Maintain SharePoint Page and Complete Access Requests. The Candidate shall provide the required services to maintain the SharePoint Page and complete SharePoint access requests. SharePoint content shall be current, technically sound, and free of errors. All access requests shall be acknowledged within one business day and action shall be taken within two business days. Interfaces between Jacobs, other contractors, and clients, as required. Other duties as assigned. Qualifications Education and Experience: 2 years of college or technical school and 5 years of relevant work experience required or any equivalent combination of education and experience for a total of 7 years. Relevant certifications may be substituted for education or experience for up to 1 year. Demonstrated communication skills are required. Must be able to obtain and maintain a DoD Secret security clearance. Must possess experience in acquisition and life cycle management support in one or more of the following areas: Administrative and Non-Classified Records Management, Classified Material Management/Handling. Must possess demonstrated analytical and problem solving skills. Must be able to effectively communicate with others and have demonstrated supervisory skills. Must be familiar with the use and integration of Microsoft Office application suite. Essential Functions Work Environment Generally an office environment, but can involve inside or outside work depending on task. An inside environment may be a cubicle (considerations: close quarters, low to moderate noise, bright or dim lighting). Outside work may include various environmental conditions including warm and cold climates. Needs to be able to work well with co-workers, customer, and all levels of management. No hazards on job or unusual environmental conditions. Work site is located in Rock Island, IL or other location. Physical Requirements Work may involve sitting or standing for extended periods of time. Position may require filing, typing, and reading from a computer screen. Must have sufficient mobility, included but not limited to: bending, reaching, turning and kneeling to complete daily duties in a timely and efficient manner. There is a possibility that due to parking availability and location of work, walking moderate to long distances may be required. Equipment and Machines Ability to operate office equipment such as a personal computer, printer, copy machine, telephone, fax machine and other equipment including desk supplies and other work related tools as required. Attendance Regular hours will be between Monday – Friday 0700 - 1700. Regular attendance of scheduled hours is extremely important, but not critical, except for deadlines and meetings. Punctuality and regular attendance are necessary to meet deadlines. Must exhibit flexibility of work hours to adjust to surge situations based on critical mission requirements. Other Essential Functions Must demonstrate professional behavior at all times when dealing with customers, management and co-workers. Must have clear, concise and accurate communications skills in English, both verbal and written. Grooming and dress must be appropriate for the position and must not impose a safety risk to employees or others. Must maintain a positive work atmosphere by behaving and communicating in a professional manner. Independent personal transportation to office or work site is required. Travel to and from customer’s locations and the test fields may be required to support projects. When operating any vehicle for work purposes, must wear seat belt and in addition, no cellular devices are to be used when vehicle is in motion. The Jacobs System Lifecycle Group (SLG) enables the success of Department of Defense (DOD) and other Governmental organizations by providing unmatched systems life-cycle solutions. As a partner to our clients, we focus on innovative and cutting edge solutions that drive value. We take pride in sustaining a strong culture by remaining true to our four Core Values: PEOPLE are the heart of our business, CLIENTS are our valued partners, PERFORMANCE excellence is our commitment and profitable GROWTH is an imperative. Jacobs offers a partnership in which you can grow personally and professionally with the advantages of strong leadership, competitive compensation and rewarding career paths. Come join the team whose work is destined to have a long-range effect on future generations. Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace.