Jacobs
Primary Location: United States-Utah-Salt Lake City-US UT Salt Lake City - Salt Lake City - North 400 West
Description
At Jacobs, we’re not just building structures, we’re helping our clients innovate and grow by designing, engineering, and executing the construction of their state-of-the-art facilities that are changing our world.
As the Project Manager on our team, you'll interact directly with the Client as the Owner Representative with an emphasis on ensuring and leading the Jacobs team with an emphasis on Schedule, Cost, Scope and Safety.
Essential Responsibilities:
Responsible for overall project delivery (cost, schedule, quality, information, contracts)
Manage project development from conception through completion in accordance with program objectives
Manages all budgets, schedules, scope development, design and construction contracts, documents, procedures and controls for assigned projects
Manages the review and approval process for consultant invoices and contractor pay...
Nov 25, 2020
Full time
Description
At Jacobs, we’re not just building structures, we’re helping our clients innovate and grow by designing, engineering, and executing the construction of their state-of-the-art facilities that are changing our world.
As the Project Manager on our team, you'll interact directly with the Client as the Owner Representative with an emphasis on ensuring and leading the Jacobs team with an emphasis on Schedule, Cost, Scope and Safety.
Essential Responsibilities:
Responsible for overall project delivery (cost, schedule, quality, information, contracts)
Manage project development from conception through completion in accordance with program objectives
Manages all budgets, schedules, scope development, design and construction contracts, documents, procedures and controls for assigned projects
Manages the review and approval process for consultant invoices and contractor pay...
Jacobs
Primary Location: United States-Utah-Salt Lake City-US UT Salt Lake City - Salt Lake City - North 400 West
Description
We challenge what is currently accepted, so we can shape innovative and lasting solutions for tomorrow. If you’re interested in a long and rewarding career working with the #1 ranked most admired engineering / construction company in the world, and the industry’s best and most innovative engineers, then Jacobs is where you belong. We are looking for a driven and curious Project (Field) Engineer in Salt Lake City, UT, to support our Program Management Team.
As a key member of our Salt Lake City team, you'll:
Assist managing a large Federal project and processing RFI’s, Submittals and other deliverables.
Work with Spreadsheets to track deliverables and project documentation.
Create agendas and meeting minutes on Technical topics.
Take project photos and catalog them in file server.
Work in Project Management Control...
Nov 05, 2020
Full time
Description
We challenge what is currently accepted, so we can shape innovative and lasting solutions for tomorrow. If you’re interested in a long and rewarding career working with the #1 ranked most admired engineering / construction company in the world, and the industry’s best and most innovative engineers, then Jacobs is where you belong. We are looking for a driven and curious Project (Field) Engineer in Salt Lake City, UT, to support our Program Management Team.
As a key member of our Salt Lake City team, you'll:
Assist managing a large Federal project and processing RFI’s, Submittals and other deliverables.
Work with Spreadsheets to track deliverables and project documentation.
Create agendas and meeting minutes on Technical topics.
Take project photos and catalog them in file server.
Work in Project Management Control...
KPMG Spark provides bookkeeping services designed for small business owners. Our dedicated bookkeeping teams utilize our software to handle client's books by securely sending their data and automatically connecting it to their bank accounts, credit cards and third party integrations through the Spark app. Our services help clients ensure their financials are up to date, their payroll is delivered, their taxes are filed, and more importantly our clients are freed up to do more of what they love.
We're looking to add a talented (and awesome) CPA in our fast-paced, fin-tech services team at KPMG to help foster an amazing level of service for our customers. This position is considered to be a crucial, highly important role at KPMG Spark .
KPMG Spark is currently seeking a Bookkeeper to join our organization.
Responsibilities:
Prepare and review financial statements for our small business clients on a daily basis utilizing SPARK's proprietary software...
Oct 14, 2020
Full time
KPMG Spark provides bookkeeping services designed for small business owners. Our dedicated bookkeeping teams utilize our software to handle client's books by securely sending their data and automatically connecting it to their bank accounts, credit cards and third party integrations through the Spark app. Our services help clients ensure their financials are up to date, their payroll is delivered, their taxes are filed, and more importantly our clients are freed up to do more of what they love.
We're looking to add a talented (and awesome) CPA in our fast-paced, fin-tech services team at KPMG to help foster an amazing level of service for our customers. This position is considered to be a crucial, highly important role at KPMG Spark .
KPMG Spark is currently seeking a Bookkeeper to join our organization.
Responsibilities:
Prepare and review financial statements for our small business clients on a daily basis utilizing SPARK's proprietary software...
Jacobs
Primary Location: United States-Utah-Salt Lake City-US UT Salt Lake City - Salt Lake City - North 400 West
Description
At Jacobs, we’re not just building structures, we’re helping our clients innovate and grow by designing, engineering, and executing the construction of their state-of-the-art facilities that are changing our world.
As the Project Manager on our team in Salt Lake City, UT, you interact directly with the Client as the Owner Representative with an emphasis on ensuring and leading the Jacobs team with an emphasis on Schedule, Cost, Scope and Safety.
Essential Responsibilities:
Responsible for overall project delivery (cost, schedule, quality, information, contracts)
Manage project development from conception through completion in accordance with program objectives
Manages all budgets, schedules, scope development, design and construction contracts, documents, procedures and controls for assigned projects
Manages the review and approval process for consultant invoices and...
Oct 13, 2020
Full time
Description
At Jacobs, we’re not just building structures, we’re helping our clients innovate and grow by designing, engineering, and executing the construction of their state-of-the-art facilities that are changing our world.
As the Project Manager on our team in Salt Lake City, UT, you interact directly with the Client as the Owner Representative with an emphasis on ensuring and leading the Jacobs team with an emphasis on Schedule, Cost, Scope and Safety.
Essential Responsibilities:
Responsible for overall project delivery (cost, schedule, quality, information, contracts)
Manage project development from conception through completion in accordance with program objectives
Manages all budgets, schedules, scope development, design and construction contracts, documents, procedures and controls for assigned projects
Manages the review and approval process for consultant invoices and...
Insignia Technology Services, a 9th Way Solutions company, has a contingent opening for a Systems Administrator to join our team supporting the Department of Veterans Affairs. You’ll analyze problem areas and opportunities for improvement in this mission critical network. This position is located onsite at the Veterans' Administration facilities including Medical Centers with daytime hours and potential for weekend hours. The pay for this position is $43,900 and includes benefits, paid vacation/holidays, 401k with company match and more. This is a full-time (40 hours per week), W2 position that is expected to last through September 2021.
Performs installation, configuration, maintenance, testing, and troubleshooting tasks in support of IT customers.
Diagnose and resolve customer related hardware/software issues utilizing the Service Now tool. Track and document all system changes, problems, issues, and work tasks within...
Sep 28, 2020
Full time
Insignia Technology Services, a 9th Way Solutions company, has a contingent opening for a Systems Administrator to join our team supporting the Department of Veterans Affairs. You’ll analyze problem areas and opportunities for improvement in this mission critical network. This position is located onsite at the Veterans' Administration facilities including Medical Centers with daytime hours and potential for weekend hours. The pay for this position is $43,900 and includes benefits, paid vacation/holidays, 401k with company match and more. This is a full-time (40 hours per week), W2 position that is expected to last through September 2021.
Performs installation, configuration, maintenance, testing, and troubleshooting tasks in support of IT customers.
Diagnose and resolve customer related hardware/software issues utilizing the Service Now tool. Track and document all system changes, problems, issues, and work tasks within...
KPMG Spark provides bookkeeping services designed for small business owners. Our dedicated bookkeeping teams utilize our software to handle client's books by securely sending their data and automatically connecting it to their bank accounts, credit cards and third party integrations through the Spark app. Our services help clients ensure their financials are up to date, their payroll is delivered, their taxes are filed, and more importantly our clients are freed up to do more of what they love. This position is considered to be a crucial, highly important role at KPMG Spark.
KPMG is currently seeking a Senior Associate, Developer to join our KPMG Spark organization.
Responsibilities:
Create solid products that delivers a great user experience for complex interactions
Collaborate with peers to design, write, and document, deploy, and maintain software systems
Use HTML, CSS, and JavaScript to design and implement user interfaces
Provide proficiency and...
Aug 03, 2020
Full time
KPMG Spark provides bookkeeping services designed for small business owners. Our dedicated bookkeeping teams utilize our software to handle client's books by securely sending their data and automatically connecting it to their bank accounts, credit cards and third party integrations through the Spark app. Our services help clients ensure their financials are up to date, their payroll is delivered, their taxes are filed, and more importantly our clients are freed up to do more of what they love. This position is considered to be a crucial, highly important role at KPMG Spark.
KPMG is currently seeking a Senior Associate, Developer to join our KPMG Spark organization.
Responsibilities:
Create solid products that delivers a great user experience for complex interactions
Collaborate with peers to design, write, and document, deploy, and maintain software systems
Use HTML, CSS, and JavaScript to design and implement user interfaces
Provide proficiency and...
Description SAIC is hiring a Service Desk Team Lead for a key role supporting the EITaaS team in Salt Lake City, UT.
JOB DUTIES
Resolve technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
Diagnose, identify, isolate, and analyze problems utilizing historical database records.
Route calls to product line specialists, application, or system support specialists.
Maintain and updates records and tracking databases.
Alert management to recurring problems and patterns of problems.
Qualifications REQUIRED EXPERIENCE AND CLEARANCE
AA Degree in related discipline and six (6) years related experience; OR, High School and seven (7) years related experience with relevant certification.
Secret...
Jan 15, 2021
Description SAIC is hiring a Service Desk Team Lead for a key role supporting the EITaaS team in Salt Lake City, UT.
JOB DUTIES
Resolve technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
Diagnose, identify, isolate, and analyze problems utilizing historical database records.
Route calls to product line specialists, application, or system support specialists.
Maintain and updates records and tracking databases.
Alert management to recurring problems and patterns of problems.
Qualifications REQUIRED EXPERIENCE AND CLEARANCE
AA Degree in related discipline and six (6) years related experience; OR, High School and seven (7) years related experience with relevant certification.
Secret...
Description DESCRIPTION
SAIC is hiring a Service Desk Agent for a key role supporting the EITaaS team in Salt Lake City, UT.
JOB DUTIES
Resolve technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
Diagnose, identify, isolate, and analyze problems utilizing historical database records.
Route calls to product line specialists, application, or system support specialists.
Maintain and updates records and tracking databases.
Alert management to recurring problems and patterns of problems.
Qualifications REQUIRED EXPERIENCE AND CLEARANCE
AA Degree in related discipline and six (6) years related experience; OR, High School and seven (7) years related experience with relevant...
Jan 15, 2021
Description DESCRIPTION
SAIC is hiring a Service Desk Agent for a key role supporting the EITaaS team in Salt Lake City, UT.
JOB DUTIES
Resolve technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
Diagnose, identify, isolate, and analyze problems utilizing historical database records.
Route calls to product line specialists, application, or system support specialists.
Maintain and updates records and tracking databases.
Alert management to recurring problems and patterns of problems.
Qualifications REQUIRED EXPERIENCE AND CLEARANCE
AA Degree in related discipline and six (6) years related experience; OR, High School and seven (7) years related experience with relevant...
Description DESCRIPTION
SAIC is hiring a Service Desk Agent Level II for a key role supporting the USAF EITaaS team in Salt Lake City, UT.
JOB DUTIES
Resolve technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
Diagnose, identify, isolate, and analyze problems utilizing historical database records.
Route calls to product line specialists, application, or system support specialists.
Maintain and updates records and tracking databases.
Alert management to recurring problems and patterns of problems.
Qualifications REQUIRED EXPERIENCE AND CLEARANCE
AA Degree in related discipline and six (6) years related experience; OR, High School and seven (7) years related experience...
Jan 15, 2021
Description DESCRIPTION
SAIC is hiring a Service Desk Agent Level II for a key role supporting the USAF EITaaS team in Salt Lake City, UT.
JOB DUTIES
Resolve technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
Diagnose, identify, isolate, and analyze problems utilizing historical database records.
Route calls to product line specialists, application, or system support specialists.
Maintain and updates records and tracking databases.
Alert management to recurring problems and patterns of problems.
Qualifications REQUIRED EXPERIENCE AND CLEARANCE
AA Degree in related discipline and six (6) years related experience; OR, High School and seven (7) years related experience...
Description SAIC is seeking an individual to join the Security Support Staff. The Security Support Staff will be used to support physical security functions within the SAIC Security organization. These positions will Provide lobby support at SAIC facilities, assist visitors entering the facility, provide appropriate visitor badges based on the persons access needs and destination within the facility and maintain a corporate security presence in SAIC facilities during established business hours. The Security Support Staff will report to the SAIC Security Team Manager and will be an extension of the Physical security team. Key duties and/or responsibilities: · Customer Service · Routine Clerical Duties · Meeting Coordination · Badge Inventory · Employee Badging Qualifications Requirements: · Knowledge of Microsoft Windows and Microsoft Office Suite to include Word, Outlook, Excel, and...
Jan 15, 2021
Description SAIC is seeking an individual to join the Security Support Staff. The Security Support Staff will be used to support physical security functions within the SAIC Security organization. These positions will Provide lobby support at SAIC facilities, assist visitors entering the facility, provide appropriate visitor badges based on the persons access needs and destination within the facility and maintain a corporate security presence in SAIC facilities during established business hours. The Security Support Staff will report to the SAIC Security Team Manager and will be an extension of the Physical security team. Key duties and/or responsibilities: · Customer Service · Routine Clerical Duties · Meeting Coordination · Badge Inventory · Employee Badging Qualifications Requirements: · Knowledge of Microsoft Windows and Microsoft Office Suite to include Word, Outlook, Excel, and...
Description SAIC is currently seeking a Service Desk Agent Level 1 to begin and exciting and challenging career.
JOB DESCRIPTION:
Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. General supervision and instructions given for routine work, and detailed instructions given for new activities or special assignments. Has considerable knowledge of the job. Complete acquaintance with and understanding of the general and detailed aspects of the job and their practical applications to problems and...
Jan 08, 2021
Description SAIC is currently seeking a Service Desk Agent Level 1 to begin and exciting and challenging career.
JOB DESCRIPTION:
Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. General supervision and instructions given for routine work, and detailed instructions given for new activities or special assignments. Has considerable knowledge of the job. Complete acquaintance with and understanding of the general and detailed aspects of the job and their practical applications to problems and...
Description SAIC is currently seeking a Service Desk Agent Level 1 to begin and exciting and challenging career.
JOB DESCRIPTION:
Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. General supervision and instructions given for routine work, and detailed instructions given for new activities or special assignments. Has considerable knowledge of the job. Complete acquaintance with and understanding of the general and detailed aspects of the job and their practical applications to problems and...
Jan 08, 2021
Description SAIC is currently seeking a Service Desk Agent Level 1 to begin and exciting and challenging career.
JOB DESCRIPTION:
Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. General supervision and instructions given for routine work, and detailed instructions given for new activities or special assignments. Has considerable knowledge of the job. Complete acquaintance with and understanding of the general and detailed aspects of the job and their practical applications to problems and...
Description SAIC is currently seeking a Service Desk Agent Level 1 to begin and exciting and challenging career.
JOB DESCRIPTION:
Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. General supervision and instructions given for routine work, and detailed instructions given for new activities or special assignments. Has considerable knowledge of the job. Complete acquaintance with and understanding of the general and detailed aspects of the job and their practical applications to problems and...
Dec 08, 2020
Description SAIC is currently seeking a Service Desk Agent Level 1 to begin and exciting and challenging career.
JOB DESCRIPTION:
Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. General supervision and instructions given for routine work, and detailed instructions given for new activities or special assignments. Has considerable knowledge of the job. Complete acquaintance with and understanding of the general and detailed aspects of the job and their practical applications to problems and...
Description SAIC is currently seeking a Service Desk Agent Level 1 to begin and exciting and challenging career.
JOB DESCRIPTION:
Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. General supervision and instructions given for routine work, and detailed instructions given for new activities or special assignments. Has considerable knowledge of the job. Complete acquaintance with and understanding of the general and detailed aspects of the job and their practical applications to problems and...
Dec 02, 2020
Description SAIC is currently seeking a Service Desk Agent Level 1 to begin and exciting and challenging career.
JOB DESCRIPTION:
Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. General supervision and instructions given for routine work, and detailed instructions given for new activities or special assignments. Has considerable knowledge of the job. Complete acquaintance with and understanding of the general and detailed aspects of the job and their practical applications to problems and...
Description We are currently seeking a motivated, career and customer oriented Service Desk Agent to join our team to begin an exciting and challenging career with SAIC.
Description:
Our Technical Support Service Desk agents provide excellent customer service by supporting a wide range of IT technical and network solutions. Serving as the initial point of contact, you will gather and analyze information about the user's issue to answer basic questions about installation, operation, configuration, customization, and usage of assigned products to determine the best way to resolve their problem. Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or...
Nov 03, 2020
Description We are currently seeking a motivated, career and customer oriented Service Desk Agent to join our team to begin an exciting and challenging career with SAIC.
Description:
Our Technical Support Service Desk agents provide excellent customer service by supporting a wide range of IT technical and network solutions. Serving as the initial point of contact, you will gather and analyze information about the user's issue to answer basic questions about installation, operation, configuration, customization, and usage of assigned products to determine the best way to resolve their problem. Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or...
Description SAIC is currently seeking a Service Desk Agent Level 1 to begin and exciting and challenging career.
JOB DESCRIPTION:
Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. General supervision and instructions given for routine work, and detailed instructions given for new activities or special assignments. Has considerable knowledge of the job. Complete acquaintance with and understanding of the general and detailed aspects of the job and their practical applications to problems and...
Oct 07, 2020
Description SAIC is currently seeking a Service Desk Agent Level 1 to begin and exciting and challenging career.
JOB DESCRIPTION:
Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. General supervision and instructions given for routine work, and detailed instructions given for new activities or special assignments. Has considerable knowledge of the job. Complete acquaintance with and understanding of the general and detailed aspects of the job and their practical applications to problems and...
Description SAIC is currently seeking a Service Desk Agent Level 1 to begin and exciting and challenging career.
JOB DESCRIPTION:
Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. General supervision and instructions given for routine work, and detailed instructions given for new activities or special assignments. Has considerable knowledge of the job. Complete acquaintance with and understanding of the general and detailed aspects of the job and their practical applications to problems and...
Sep 24, 2020
Description SAIC is currently seeking a Service Desk Agent Level 1 to begin and exciting and challenging career.
JOB DESCRIPTION:
Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. General supervision and instructions given for routine work, and detailed instructions given for new activities or special assignments. Has considerable knowledge of the job. Complete acquaintance with and understanding of the general and detailed aspects of the job and their practical applications to problems and...
Description SAIC is currently seeking a Service Desk Agent Level 1 to begin and exciting and challenging career. JOB DESCRIPTION: Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. General supervision and instructions given for routine work, and detailed instructions given for new activities or special assignments. Has considerable knowledge of the job. Complete acquaintance with and understanding of the general and detailed aspects of the job and their practical applications to problems and...
Aug 26, 2020
Description SAIC is currently seeking a Service Desk Agent Level 1 to begin and exciting and challenging career. JOB DESCRIPTION: Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. General supervision and instructions given for routine work, and detailed instructions given for new activities or special assignments. Has considerable knowledge of the job. Complete acquaintance with and understanding of the general and detailed aspects of the job and their practical applications to problems and...
Description We are currently seeking a motivated, career and customer oriented associates to join our team to begin an exciting and challenging career with SAIC. What success looks like in this role: Initial point of contact for customers via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applications. Provides technical support of hardware, systems, sub-systems and/or applications. Assists with navigating around application menus, may be required to remote into customer's computer. Troubleshoot network connectivity issues, working with remote employees on a corporate network. Qualifications Previous computer technical support preferred. Understanding of Active Directory to unlock and reset passwords. Strong knowledge of Network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users. Ability to troubleshoot and resolve...
Aug 18, 2020
Description We are currently seeking a motivated, career and customer oriented associates to join our team to begin an exciting and challenging career with SAIC. What success looks like in this role: Initial point of contact for customers via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applications. Provides technical support of hardware, systems, sub-systems and/or applications. Assists with navigating around application menus, may be required to remote into customer's computer. Troubleshoot network connectivity issues, working with remote employees on a corporate network. Qualifications Previous computer technical support preferred. Understanding of Active Directory to unlock and reset passwords. Strong knowledge of Network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users. Ability to troubleshoot and resolve...
