104 jobs found in San Diego

Overview Required – Salesforce Technical Business Analyst in San Diageo, CA Position:  Fulltime only     Job Description:   Salesforce Business Analyst Salesforce Business Analyst plus Administrator At least 5 years’ experience in SFDC is desirable. The candidate is expected to act independently, collaborate with Business Users  translate the business requirements to Technical needs Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users. Manage Salesforce security including roles, profiles, sharing rules, workflows and groups. Maintain and customize Sales Cloud Build custom reports, dashboards, and workflows & experience in process builder Manage operational requests and reporting including customer analysis and individual views, and troubleshoot issues. Develop training materials and provide training and support to SalesForce.com end users. Maintain database for integrity and accuracy including cleansing and duplicate record management. Manage all sales related technical resources and migration of data into Salesforce. Admin  Configuration of SFDC. Collaborate with Offshore developers Collaborate with SFDC Architect for building custom requirements   .   Kindly reply and attach your updated resume.  

What you’ll be doing... As a Verizon Retail Sales Representative, or what we like to call a Solution Specialist, you'll help our customers understand and love the products we sell. Utilizing your unique talents, passion for technology, and excellent customer service skills, you'll be part of a retail store team committed to creating the ultimate in-store experience, turning our customers into loyal Verizon fans. Actively listening to customers to provide them solutions that simplify and organize their lives. Creating personal connections to make tech look simple. Using your passion for cutting edge technology to generate sales. Unlocking customer confidence in the best things about their products so they can immediately enjoy them. Why Verizon? Being surrounded by great technology is the start. Being surrounded by great people makes it even better. Thousands of locations, millions of connections. A personal experience for each customer created by you. Embark on a sales career with Verizon and you’ll: Have more control over your income. Verizon offers a competitive salary plus commissions and other incentives. Oh, and did we mention great benefits that start day one? Be challenged. Our technologies, and our customers’ needs, are always evolving. You’ll be at the forefront of the tech world’s latest trends. Create a path for success. Our sales training program starts day one. We believe in lifelong learning, and also provide award-winning training for continued development. Our investment is in you and your success at Verizon. What we’re looking for... You’ll need to have: High school diploma or GED. One or more years of work experience. Willingness to work evenings, weekends and holidays. Even better if you have: Associate’s degree. Customer service and/or sales experience. Commission-based sales experience is also a plus. After you apply… You may be required to take an assessment (30 mins) and record a video interview (30 mins). If you’re selected to move forward one of our recruiters will reach out to tell you more about the role and answer your questions. When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

What you’ll be doing... Today we’re the #1 global provider of fleet management solutions for both enterprise and small/medium businesses. As a top 20 SaaS leader, we know our talent is the most important component to our success. We hire top talent and empower them to do their best work. As a division of Verizon, we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant. This position will have the responsibility to care for all VZC SMB customers in North America leading both customer support and customer success teams. This role can be based in Temple Terrace FL, San Diego CA, or Rolling Meadows IL. Lead all SMB support employees located in North America, including but not limited to Reveal, Fleet, NWF, and WORK support. Lead all customer success teams caring for our SMB customers in North America, across all products and platforms. Responsible for managing the SMB customer base, including but not limited to: Revenue, Churn, NPS, and overall customer health. Manage all employee and leadership development programs, focused on career building, employee accountability, and growth. Partner with sales, marketing, product, R&D, and other work groups within Verizon Connect to deliver on the customer experience. Responsible for identifying customer trends through support and success teams and working back within VZC to improve the employee and customer experience. Drive and track performance daily, as required to manage the business KPI’s and achieve or exceed targets in place. Partner with Product and Marketing to deliver on win-back and retention initiatives. Develop process and procedures to maximize throughput and accuracy in transaction processing. Drive cost transformation initiatives that improves the customer experience and delivers on our financials. Develop alternative means for providing customer support, keeping up with industry trends, and evolving how we service our customers. Partner with support and success leaders in EMEA and APAC to share best practices and drive consistency. What we’re looking for... You’ll need to have: 10+ years in customer-facing management roles 10+ years in account management Bachelor’s degree or equivalent experience Able to travel up to 50% of the time Even better if you have: 10+ years SaaS industry experience Strong management and proven success working with cross functional teams Strong knowledge of Salesforce, Netsuite, gainsight or similar CRM tools Working knowledge of GSuite Reveal, Fleet, Work, and NWF product experience When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better

What you’ll be doing... Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions. As a SaaS leader, we know our talent is the most important component to our success which is why we are seeking motivated individuals who are able to deliver best in class care at the onset of our customer’s journey with us. As a member of the SMB Implementation Team, you will partner with new clients to provide an effortless experience through first value. You will set the precedent for quality of communication, timely responses, in addition to the level of support they can expect to receive from Verizon Connect. First point of contact post sale; ensuring the value proposition of Verizon Connect is delivered to the customer by aligning expectations and creating a comprehensive onboarding plan. Ensure installations are scheduled and executed in a timely manner. Utilizing all resources, including paid resources such as field support technicians, to care for timely resolution. Providing timely action on any customer escalations throughout onboarding period. Validating proper product mix, ensuring hardware and software solutions are compatible with the client’s assets. Building value in our customer training program and scheduling appropriate training/s in order to maximize the adoption of our services. Accountable for the successful completion of deployment engagements in line with internal and customer-defined success criteria. Collaborating and owns the communication with internal partners such as Sales, Support, Success and Finance. Documenting all interactions in Salesforce and other VZC systems. What we’re looking for... You’ll need to have: Bachelor’s degree or one or more years of work experience. Experience in the successful delivery of implementation projects for SMB clients. Even better if you have: Bachelor’s degree in Business. Two or more years of experience in an account management role (specifically SaaS related product/services). Knowledge of the complexities associated with hardware and software solutions. Experience using applications such as SalesForce.com, Microsoft Excel, Power Point, GSuite etc. Demonstrated success managing complex projects. Customer focused with problem resolution skills. Demonstrated ability to effectively communicate with internal and external stakeholders focused on collaboration. Proven ability to perform in a fast paced environment. When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

What you’ll be doing... Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than three thousand five hundred dedicated employees in fifteen countries, we deliver leading mobile technology platforms and solutions. Responsibilities: Take ownership and respond to cases in the CRM tool submitted via email, application, or voicemail Handle inbound customer calls and create cases; make outbound calls as needed Respond promptly to correspondence from customers Facilitate collaborative case work with other departments (Sales, Operations, Product Team, Hardware, SVT, etc.) Continued training, development, and certifications Participate in knowledge based content creation and Playbook edits What we’re looking for... You’ll need to have: Bachelor’s degree or one or more years of work experience. Customer Service experience. Even better if you have: A degree. Technical Support experience. Bilingual in French Capability of managing difficult or emotional customers and building rapport. Ability to understand and escalate issues efficiently and appropriately. Prioritize effectively within tight schedules and a fast paced environment. Strong work ethic and customer service orientation with high integrity and ethics. Commitment to professionalism, follow-through and attention to detail. Very strong internet and computer skills. High technical aptitude for assimilating technical concepts and new technology. Ability to work flexible shift, which may include early morning hours, late night hours, or weekend hours Licenses/Certifications Behavior Competencies (e.g. planning, organizing, written/oral communication, adaptability, analytical reasoning, teamwork, detail orientation) Strong problem solving skills; gathers and analyzes information skillfully Excellent English writing, email, and verbal communication skills, especially the ability to listen and comprehend effectively When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

As a senior leader within the Corporate Business Development team, you will identify and execute partnership opportunities leading pharmaceutical companies to in-vitro diagnostics, expand claims and develop evidence on existing diagnostic products which are critical for physicians to select therapies for their patients. You will also play a key role in growing the CDx business via optimization of collaborations and partnerships across pharma development functions. You will collaborate with leaders across Commercial,  Finance, Legal, Product Development, Marketing, Clinical and Regulatory groups to create budgets, timelines and contracts that will result in meeting business and corporate objectives important to the field of precision medicine. You will partner with the SVP of Corporate Business Development and Strategy to formulate current and long-range plans, objectives and policies in line with Illumina’s strategic imperatives. This role requires a self-starter with proven revenue-generating skills, strategic planning, market development and ability to execute a multi-year business development strategy.   Responsibilities: Lead the Business Development process in the area of therapy-related  diagnostics, including the evaluation of new business opportunities and negotiation of customer agreements Be responsible for delivering on major business and revenue objectives Develop a network of contacts including functional leaders across leading pharmaceutical companies and identify new partnership opportunities Work with functional leaders,  across the company to develop market strategies and effectively grow  from new and existing partnerships Implement and lead key business development processes to include proposal development, term sheets, and negotiation of contract terms, commercial terms, and other partnership legal document  Analyze industry dynamics and the competitive landscape and identify opportunities for expansion in key regions   Experience & Education Requirements: 12+ years of in-depth commercial, product management, business development and/or marketing in a related industry Strong business acumen and a demonstrated ability to develop and maintain professional and personal relationships with key business partners and customers positively impacting business growth Excellent communication, team-building, and leadership skills Excellent presentation and analytical skills Demonstrated success working in a global, highly matrixed environment with the ability to influence without direct authority Proven track record of effectively driving large scale initiatives from a business and cultural standpoint Ability to combine both scientific and commercial knowledge to meet customer needs. Ability to clearly and effectively articulate complex concepts. Effective negotiation skills Bachelor’s degree required preferably in business, life sciences, economics or other related fields. MBA or related advanced degree desired    

Basic Function and Scope of the Position: Under minimal supervision, the Senior Sourcing Specialist is responsible for strategic sourcing, supplier management, data analytics and contract management within Indirect Procurement.  This position will support a variety of indirect commodities and functions including Human Resources, Professional Services, Finance, MRO, Engineering and Quality.  This role will be responsible for closely working with internal stakeholders to understand the needs of the business to appropriately provide Procurement oversight / support.  Responsibilities include sourcing / bidding projects and services, identifying risks and opportunities, reviewing, negotiating / executing agreements and all associated administrative tasks related with these activities.  Provide on-going guidance to internal stakeholders including supplier management (scorecards, KPIs, milestone) and the development and execution of category plans for assigned areas of spend is required.  Work must be performed in compliance with all applicable laws, regulations, policies and aligned with best industry practices.    Required Skills: Proven track record of delivering cost savings and handling multiple indirect categories. Attention to detail, consistent follow through, ability to identify and drive global process improvements, coordinate between cross-functional teams, and be a great communicator to both external and internal stakeholders.  Demonstrates ability to combine data from multiple sources in order to draw conclusions and apply when making decisions. Collects KPIs and actively manages Supplier performance including the ability to analyze Supplier financial risk profile. Drives and monitors short term and long-term plans with Suppliers.   Supports supplier selection processes using facts and data e.g. performance trends, spend history, lead times, business requirements, KPIs. Able to provide sourcing recommendations that are backed up with facts and data (Sustaining). Routinely provides qualitative and quantitative supplier feedback in addition to scorecard to ensure supplier performance against KPI. Able to analyze data and identify solutions based upon facts and data.         Demonstrate the ability to manage and solve complex business and contractual problems. Must be able to apply contract lifecycle knowledge to various Indirect functions and be able to resolve a wide range of issues in creative ways.  Identifies and resolves various supplier management problems and contract non-compliance issues. Contributes ideas and analysis to Manager to develop Procurement strategy and cost saving initiatives. Performs supplier and market research from a variety of sources. Develops relationships with suppliers and customers while maintaining the highest level of professional and ethical conduct.                          Prepares spreadsheets that can communicate complex ideas. Delivers on agreed upon, consensus-based decisions. Handles more strategic challenges with confidence. Seeks and welcomes feedback.   Experience/Education:   Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience  

Develop and maintain Production Build Plan based on forecast Coordinate with Supply Chain personnel to ensure production, material scheduling and inventory system accuracy Monitor annual, monthly and weekly build plans and maintain metrics to measure performance Analyze finished goods requirements and interface with Supply Chain personnel to ensure that the quantities of on-hand components/materials are sufficient to meet the production and shipping schedules Monitor back log report and finished goods levels Notify management and Customer Support of any changes to production plan that will impact scheduled shipments Own and develop production and supplier capacity models and key levers to optimize manufacturing and suppliers for optimized total cost of supply Analyze Production specifications and plant capacity data in order to drive and manage requirements Host monthly Supply Review meetings to deploy & manage operational plans Interface with other departments and/or suppliers to identify, communicate and resolve production, scheduling or materials related problems Collaborate with site planners to define, update and maintain supply chain management policies and data impacting inventory levels, batch sizes, safety stocks and reorder points Own Supply Chain input to Change Management process including ECO review and sign off Coordinate phase in and phase out of materials to production to minimize obsolescence Assess change in demand to inventory position to ensure proper evaluation and E&O risk management across supply chain Coordinate scheduling and ramp-up of new product releases Manage schedules and process for regulated product Maintain departmental files, documents and databases and generate reports for management and others, as needed Recommend and implement new or improved materials, scheduling or order fulfillment processes Drive S&OP process improvements to achieve maturity targets Develop, test and train on new and improved processes expanding current system capabilities and new system implementations Assist in developing and implementing departmental, manufacturing, supplier management goals and objectives including overall production objectives and key performance indicator targets for a specified period of time Perform other related tasks as required and complete special projects as assigned   Requirements: 8 years materials planning and inventory control experience including at least 5 years working with multiple product lines Medical device manufacturing experience is desirable Advanced knowledge of ERP/MRP systems and other enterprise software applications, word processing, spreadsheets, functional databases and project management Effective verbal and written communication with the ability to prepare and deliver effective presentations Excellent math skills, strong organizational and time management skills and attention to detail. Familiarity with GMP and ISO requirements CPIM or CPM certification desirable Excellent interpersonal skills with the ability to work with all levels of management, including executives, and to interface well with cross-functional teammates   Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.  

We are looking for a dynamic results driven leader who can deeply understand our business, people strategy, workforce dynamics and how to properly translate them into meaningful talent management strategies. Ideal candidates will have proven ability to drive and implement strategies to deliverable measurable results.  This critical role that has the capability to transform our talent management work in a meaningful way to enable illumina’s ongoing growth trajectory.   Responsibilities:   Understand the business imperative and can translate into all aspects of the people strategy including leadership development, accelerated development, coaching and performance management, organization design, team effectiveness and change management programs that deliver results.  Leads effective implementation and adoption of core HR programs for the business including talent reviews, succession planning, performance management, and compensation (merit and equity cycles). Advises and influences Senior leaders for effective results Understands the broader business and HR landscape to identify and handle external opportunities Enhance the broader HR organization through the advancement of best practices, great execution, building a great place to work employee centric culture, and integration across HR functions. Leads specific project work to drive results.   Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.   Requirements: Demonstrated communication and influencing skills Demonstrated capacity to effectively and practically communicate complex ideas and business concepts with multiple levels and disciplines Ability to understand and translate human capital strategies to positively impact the organization Demonstrated ability to collaborate with cross functional partners and stakeholders to ensure integrated approach Must have a high level of proficiency in Outlook, Word, Excel and PowerPoint Strong organizational and comprehensive follow through Strong interpersonal skills with the ability to work well with a wide range of people in a fast-paced environment   Experience/Education: Requires Bachelor’s degree, and/or Master’s degree 7+ years of direct work experience, with 1-3 years of Management experience

This person must have demonstrated ability to lead design and development activities on concurrent complex projects with multi-source, on and offshore teams. Provide technical leadership in designing and implementing large scale, complex search applications requiring high performance and availability Be able to synthesize complex data/information, and lead complex technical implementations on plan Ability to matrix manage/organize others with the IT organization in order to get work done quickly Experience in a large, complex organization or corporate structure environment required Provide development team with Search development and Integration technical subject matter expertise and work with fellow members of the team (Architects, other Tech Leads and Systems Analysts) to ensure development activities are aligned with scope, schedule, priorities and business objectives Responsible for establishing best practices in search services development, integration of applications and govern detailed designs generated by the team and vendors Mentor and Motivate team members to provide outstanding support and continuously improves the processes for the full SDLC Demonstrate leadership skills on services development, services adoption and service governance Evaluate and review design frameworks and methodologies and approves design in order to achieve functional and non-functional requirements and conformance to the architecture Works with manager to establish team workload and supervise work of team to consistently deliver against established schedules Understands team priorities and manages work queues against the schedule Reacts quickly and appropriately to changes in business priorities Supervises full development lifecycle, including the final production acceptance review and signoff Ensure that design and development is in compliance with architectural and development standards Review functional specifications, create detailed design and technical specifications, oversee code and test activities Monitors and reports on progress in completing projects and accomplishing goals Work effectively with service vendors and IT service functions to ensure superior service (meeting or exceeding SLAs) delivery for all application core technologies and support services Proactively addresses potential system issues to meet or exceed established timelines and delivers service within budget constraints and seeks ways to reduce application related costs   Requirements:   Five or more years’ experience in developing and managing search applications Very strong technical skills with at least 10 to 15 years hands-on design, coding, integration and deployment experience in enterprise applications Extensive experience in Java, Javascript, Python, Angular Experience in Solr, Attivio, and Elastic Search Experience with Hadoop, Hbase/columnar data stores Experience in developing on document data stores like MongoDB Experience in designing and architecting a platforms for data management   Experience in indexing document management, content management, PLM, patent, CRM, ERP, Extensive experience in enterprise search optimization Extensive experience in design and implementation of data pipelines Experience with machine learning and Natural language processing Experience with data analytics and modeling for analytics Experience in providing full-text, semantic, faceted, exploratory search services Extensive experience in Cloud development and technology Experience developing solutions with microservices Experience with iterative development life cycle methodologies and application of those principles, especially Agile development practices Hands-on experience with designing and executing technical solutions from requirements analysis to design and development to testing and implementation Strong knowledge of design patterns Demonstrated ability managing projects with tight timelines in a matrixed organization Strong ability to analyze business requirements and transform into technical design and system solutions Demonstrated experience working with vendor partners Able to effectively communicate status, design and approach with management/business sponsors/product managers Familiar with standard software development tools, including source version control, defect tracking, documentation, and testing systems Self-directed, works with limited management direction and exercise considerable latitude in determining technical objectives of assignment Ability to build strong relationships and drive alignment on difficult topics     Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position.  Changes to individual responsibilities may occur due to business needs.    

Position Summary:  Provides support for the administration of the Global Sales Commission Plan including interfacing with Sales Team Personnel to ensure timely and accurate sales commissions calculations for over 600 sales representatives.  Ensures on a daily basis the integrity of the data used for commissions processing and works to further streamline and improve current processes within each calculation cycle.  Supports both the Finance and Sales Departments with the analysis of sales commission related metrics to guide management decision making.   Tasks & Responsibilities: Administration of the Global Sales Commission Plans including monthly payment calculations Manage new hires, terminations, and other changes in our commissions software program Compile and manage various data source inputs for commissions calculation software Respond to commissions related inquiries  Monitor data exchange activity to third party software host and trouble shoot errors Manage exception reports and assist with source data clean up Conduct software system testing for quality assurance Create sales metrics reports that add value for sales management Build relationships with Sales Team members and provide quality customer service Assist with the development of Standard Operating Procedure documentation Submit recommendations for process improvements and streamlining opportunities Assist with annual quota setting process   Knowledge & Abilities: Have great attention to detail Ability to collaborate with geographically distributed teams Be able to adapt to changes associated with a growing company Multi-task in fast paced environment and meet deadlines Be proficient in Microsoft Excel and PowerPoint Have excellent verbal and written communications skills Have strong work ethic Logical / analytical thinker   Preferred Education & Experiential Background: Typically requires a Bachelor’s degree and a minimum of 2 years of related experience Experience with Commission Plan administration Experience in a sales support capacity Knowledge of sales processes and incentive programs Familiarity with Xactly Incent Software is a plus   All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.  

The Staff Information Security Engineer will provide subject matter expertise on complex information security technologies, topics and issues. This position will be engaged to handle technical and complex duties in the areas of security compliance, security management, risk management, vulnerability management, information security program development and technology implementations.   Responsibilities: Provide expertise in defining, evaluating and recommending/implementing information security controls and technology Recommend, validate, maintain and implement information security policies, standards, guidelines and procedures to ensure compliance with the Information Security Policies Support the enforcement of information security policies, standards and procedures by working cross-functionally with Risk and Governance functions Conduct detailed risk analysis and risk assessment to identify, mitigate and control risks to infrastructure, information systems and data Manage security compliance programs and audits for HIPPA and ISO 27001 Work with Global Information Security team to perform vulnerability scans of networks and applications to assess effectiveness and identify weaknesses Create scripts to automate tool sets Familiarity with application security, to include best practices/standards such as OWASP, NIST guidelines, etc. Participate in architecture reviews of both on-premise and cloud-based technology efforts; and provide recommendations for improvement from a security perspective, and follow-up with respective teams to validate execution. Understand and operationalize the implementation of cyber security framework(s).   Requirements: 6+ years experience translating security policies into technical security controls or measures Experience with compliance auditing (such as HIPAA and ISO) Experience implementing security controls to comply with various IT regulatory compliance requirements such as HIPAA and PCI as well as various standards including ISO 27001 Security certifications such CISSP, CISA, CISM, and ISO27001:2013 Lead Implementer. Typically has 6+ years related work experience in information security governance and/or related functions (such as IT audit and IT Risk Management)

The Staff Systems/Controls Engineer will  join our Product Development team creating industry-leading DNA sequencing instruments for clinical applications in an exciting, fast-paced environment.  The successful candidate will have strong expertise in control systems, including system models, algorithms, signal processing, and mechatronic design to enable ownership of high performance motion system development.  The successful candidate will also have broader analysis and algorithm expertise applicable to complex system functions (e.g. focus tracking algorithms) and root cause analysis of complex multi-disciplinary systems.   Job Activities: Design, analysis, implementation and test of motion control systems (continuous and discrete control systems approaches, stability analysis) and motion hardware (motors, encoders, and drivers) Design, analysis, implementation and test of complex control algorithms such as dynamic focus and tilt tracking.  Image processing expertise strongly desired. Develop analytical models and/or simulations enabling deeper understanding of diverse electro-opto-mechanical systems. Develop, manage, and execute strategies for Critical Parameter Management of electro-opto-mechanical systems which identify the sensitivities and acceptable operating ranges for input parameters relative to output metrics. Leverage Design of Experiments for efficient coverage of complex parameter spaces. Own the seams between teams, especially hardware, electromechanical, electrical, firmware, and software design teams. Lead teams through complex root-cause analysis in which there are many possible root causes that involve various areas of physics. Mentor others on systematic best practices for problem solving (8D method, fish-bone diagrams, etc.). Candidate must thrive in a dynamic environment and place great emphasis on meeting milestones and breaking down barriers to achieve results.     Required Skills & Experience: Engineering or Physics M.S. with at least 8 years of experience or Ph.D. with at least 3 years of experience in instrumentation design. Extensive experience using Matlab/Simulink for linear and/or non-linear control implementation. Strong mechatronics system engineering and design trades skills Demonstrated track record of rapidly climbing steep learning curves. Enthusiasm for tackling tough problems on an aggressive schedule. Strong communication and presentation skills (ability to distill complex technical information into product decisions and business recommendations). Proven performance in product development in an industrial setting, bringing a product from concept to commercial launch.   Preferred Skills & Experience: Experience using Matlab HDL coder strongly preferred. Experience with robust and adaptive control systems a plus. Technically proficient in disciplines including optics, image processing, microfluidics, heat transfer, and electronics.  

We are driving a new paradigm in marketing by bringing all our marketing activities into one unified organization focused on our customers, markets and our portfolio - led by our newly appointed Chief Product and Marketing Officer (CPMO).  This critical role will directly report to the CPMO and is responsible for defining the strategy, product & services roadmap, portfolio and go to market plans to best serve our customers’ needs for genomic software and informatics. This role will work in critical partnership with our Commercial Teams and Product Development to build and execute upon a strategy that will be revolutionary in evolving our cloud/IOT software offering for the benefit of our customers and the patients and discoveries they serve.   How this role and team have impact: This role will lead the strategic execution of marketing for our Software and Informatics products and collectively this team will represent the voice of our customer, translating their needs (outside in) in the development of Illumina’s cloud computing/IOT commercial landscape and the commercialization of a novel software ecosystem. This executive role will develop our portfolio plans and lead exceptional teams to execute the initial launch and scaling of multiple software products. This role is critical to Illumina’s success in being able to translate customer needs into a synthesized action-oriented format as we inform and develop our competitive software strategy.   Responsibilities: Establishes vision and sets strategic direction and resource allocation for the Software & Informatics marketing group. Customer Engagement Strategy and Execution : Lead a customer engagement strategy with current key and future customer relationships. Identify emerging trends to inform our development strategy. Understand customer needs and lead the team to advance the successful adoption of new products. Inform Product strategy development : Partner with the Research & Technology Development (RTD) and Product Development (PD) teams to successfully define and execute new products and sustaining product plans; Partner with Product Marketing and Market Development to incorporate regional and global considerations in portfolio decisions and go to market priorities. Drive Customer Adoption: Work collaboratively with Product Marketing and the Sales & Support organization, to ensure successful implementation of our go to market plans to accomplish customer adoption, and financial objectives. Provide technical marketing support, training and tools to sales/support teams to keep them engaged, incentivized and up to date on software portfolio enhancements. Advance team knowledge/expertise to drive results: Lead a team of marketing professionals, communicate clear goals & objectives, support the team’s continued development and growth, and identify resource gaps, in order to successfully execute on and meet team and company goals. Build and maintain a positive, challenging, and dynamic work environment; champion Illumina’s culture and serve as a model of Illumina’s leadership expectations. Act as a Key Opinion Leader: Develop and implement a key industry forum, conferences & trade shows strategy to advocate for Illumina’s software strategy and portfolio   Requirements: 15+ years of software IoT and Cloud experience 10+ years Extensive experience in a product management/product marketing executive role developing software portfolio plans and leading teams to successfully launch multiple software products. Typically has depth of technical knowledge in cloud-based software derived from experience in non-management and middle management roles. Requires high level understanding of software markets and sales opportunities for the company’s products. Must possess exceptional communication skills (verbal, written, presentation) including the demonstrated ability to influence senior leaders about key decisions associated with portfolio, product and pricing decisions. Must have strong analytical skills and ability to tie detailed analysis to larger strategy Demonstrates knowledge and expertise in emerging technologies that can impact our organization.   Education: Bachelor's degree or equivalent, with strong preference for an advanced degree (MS or PhD) MBA strongly preferred

Champion Illumina’s future compute directions and ensure Illumina’s best in class leading position in edge compute in sequencing industry Work with Illumina's HW and algorithm teams to build the best customized integrated compute solution Responsible for the compute architecture with best HW and SW partitioning for specific algorithm based on benchmarking results, Identify all the different components that need to be supported by hardware acceleration Responsible for generating requirements for compute system based SW algorithm and HW building blocks Understand trade offs of different architecture for compute speed, cost, power consumption and scalability Work with compute industry leaders to track technology applications and trends Manage 3rd parties in defining and implementing customized compute HW Be able to synthesize complex data/information, and lead complex technical implementations on plan Capable of working with and leading cross functional teams   Requirements: Experience with algorithm analysis to drive CPU and HW acceleration partitions Design experience of computer system hardware architecture Strong knowledge in PC hardware/motherboards/peripherals Strong knowledge of FPGA / GPU / ASIC technologies Strong knowledge of microprocessor architecture Experience running benchmarks to define PC specifications Familiar with standard software development tools, including source version control, defect tracking, documentation, and testing systems Self-directed, works with limited management direction and exercise considerable latitude in determining technical objectives of assignment Ability to build strong relationships and drive alignment on difficult topics     Qualification M.S. in Compute Engineering, Compute Science, Electrical Engineering, Physics, Mathematics or related field Minimum of 10 years relevant industry experiences   Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position.  Changes to individual responsibilities may occur due to business needs.

The Systems Reliability Engineer will be responsible for providing technical leadership to cross functional teams to develop industry-leading DNA sequencing instruments for clinical applications in an exciting, fast-paced environment.  The foundation of all activities for this role is a wide, solid grasp of multiple areas of engineering, reliability, physics and the ability to climb new learning curves quickly.  Primary responsibilities include mapping complex use cases, development of system models/budgets, contributing to system & sub-system architecture designs, and developing test strategies for critical parameter, reliability and verification testing. The candidate should possess strong organizational and communication skills to facilitate reliable product development across hardware, consumables, firmware, software, and chemistry teams.    Job Activities: Develop, manage, and execute Design for Reliability activities which identify sensitivities, intended operating environments and failure processes.  Leverage Design of Experiments for efficient coverage of complex parameter spaces and physics of failure analysis. Build the foundation for reliable system architectures.  Create and maintain documents, models, & diagrams describing functional workflows and use cases.  Examples include biochemistry workflows, hardware timing diagrams, fault trees, and assembly process workflows. Develop system reliability models that guide design decisions.  These can include system tolerance budgets, performance, degradation, and failure models.  Provide mentorship to sub-system engineers in the development of models that guide design for reliability decisions. Support architecture definition by partnering across sub-system design teams to align overlapping design requirements /constraints and drive teams in developing concepts, evaluating risks, and efficiently concluding on a design path. Own the seams between teams, especially including the definition and documentation of inputs/outputs between hardware sub-system design and other teams such as consumables, software, firmware and electrical engineering teams. Lead teams to resolution of reliability challenges through complex root-cause and failure analysis activities. This includes optical, mechanical, electrical, fluidic, or thermal components and modules, as well as system-level interactions. Support analysis, simulation and test efforts informing Design for Reliability and robustness.   Required Skills & Experience: B.S, M.S. or Ph.D. in Engineering or Physics Strong analytical background, statistical analysis fundamentals with record of using results to drive decisions.  Demonstrated track record of rapidly climbing steep learning curves.  Enthusiasm for tackling tough problems on aggressive schedules. Strong teamwork, communication and presentation skills (ability to distill complex technical information into technical recommendations) Experience with definition, setup, characterization and testing of complex systems, including design of experiments, reliability life tests, and root cause analysis. Experience and fluency in scientific computing and simulation, such as Matlab, Python or R   Preferred Skills & Experience: Experience and / or curriculum in Reliability Engineering Experience in product design and development Experience developing products in a regulated environment (FDA 510k approval process) Technically proficient in disciplines including optics, microfluidics, heat transfer, precision motion, and electronics. Experience with Monte Carlo simulation. Experience with reliability simulation software. Experience with a wide range of manufacturing technologies including high precision techniques, low cost/high volume techniques, micro-fabrication techniques, design for manufacturing, and design for reliability. Fluency in the methods and vocabulary of nucleic acid analytical techniques and molecular biology. Specific experience with product development for laboratory instrumentation for biological analysis. Understanding of the physics of failure approach to reliability, failure mechanisms, failure analysis techniques, and basic probability concepts. Understanding of failure data analysis process, and accelerated testing principles. Understanding of health monitoring and electronic prognostics principles.   Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position.  Changes to individual responsibilities may occur due to business needs.

he Sr. Manager, Regulatory Affairs will lead regulatory functions on software development project core teams.   ​Responsibilities: Manage product regulatory submissions as part of the Corporate Headquarters Regulatory Affairs team. Work with regulatory colleagues to develop innovative regulatory strategies for New Products (NPI) to drive business growth; assist markets in product registration planning, claims assessment and innovation, developing registration dossiers for submission, monitoring the progress, status and timelines. Participate as the regulatory subject matter expert during audits or inspections to ensure compliance with relevant product regulations (e.g., compliance with US FDA QSR, Europe IVDD/MEDDEV, Canada Med Dev Regulation, ISO 13485 & 14971, etc.). Compile evidence, prepare, submit and track annual reports according to requirements of regulating bodies. Monitor and assess design and process changes – with emphasis on IVD software – for regulatory impact. RA team lead in compiling and preparing hardcopy and electronic information packages for submission to regulatory agencies.   Define, monitor and receive deliverables for submissions.  Interact with regulatory agencies and third party accrediting bodies.  Write and/or edit process documents using RA templates, or create new templates in support of continuous RA process improvement. Monitor advertising and promotional materials for compliance with product claims. Provide regulatory guidance to support business development and sales. Provide training and updates on key regulatory legislation, systems, processes and/or projects (as appropriate).     All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.    Requirements: 3-5+ years’ experience in Regulatory Affairs at an in vitro diagnostics device company (preferred), medical device, pharmaceutical, or biologics manufacturing company. Good knowledge of global regulatory landscape that may affect Illumina’s products. Able to work independently as well as in a team. Demonstrated experience operating in a highly-regulated environment. Demonstrated knowledge of regulatory issues, and experience interfacing with local and international regulatory bodies, such as FDA, European competent authorities & notified bodies, etc. Ability to read, analyze, and interpret governmental regulations and laboratory / test reports. Demonstrated ability to work independently with new, complex technologies and produce professional work products. Strong written and verbal communication skills. Familiarity and ability to work with office automation programs and corporate database tools. Strong work ethic and demonstrated ability to deliver assignments on time. Must be able to travel up to 20% of the time.    Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position.  Changes to individual responsibilities may occur due to business needs.

Illumina is looking for an exceptional technical leader to join our Factory of the Future organization.  This team writes software that powers all aspects of Illumina’s global manufacturing facilities – from precise machine control to our powerful integrated analytics. This role fills a critical leadership position in the organization, and the successful candidate must have extensive experience in leading software engineering teams, creating and driving detailed planning and design, and representing software in cross-functional teams.  The role is also responsible for people management of the team of software engineers, including staffing, performance management, and development of those resources.  The environment requires delivery of complex components to challenging timelines, so this leader must be able to achieve high levels of efficiency and coordination, motivating their team and working effectively with senior management to ensure that critical projects are delivered on time.   Responsibilities: Lead Agile scrum teams to design, implement, and test the production control software that powers Illumina’s global manufacturing facilities Create and drive the detailed planning and schedule activities for one or more platform or informatics software projects at a time. Represent the software organization in cross-functional PD, GQO & GIS Core Teams tasked with delivering complete automated production solutions. Fill the people-management role for the team of software engineers and software test engineers, including staffing, performance management, coaching, task assignment, training, and development. Drive all aspects of our agile development process, from sprint planning to daily scrum meetings and sprint demos Participate in the Factory of the Future leadership team, reporting directly to the Director, Engineering Ensure the team’s compliance with relevant development, compliance and functional processes Promote and drive innovation in technologies, processes, and tools for cutting-edge software development Actively work with key stakeholders throughout the project to collate, collect and communicate product input requirements Work collaboratively and effectively with other members of the organization in a very fast paced environment   All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities   Requirements: 10+ years of experience in the software development field, with process control software experience a strong plus (ISA 95 level 2 systems) 5+ years of experience directly leading software projects 3+ years of direct people management Strong knowledge of agile scrum methodologies and experience in using those methods to deliver complex software components Experience with machine to machine protocols, OPC UA, TCP/IP Experience with SOA, REST, SOAP Experience with Java, C# and the .NET Framework, Git, Jenkins, Artifactory, Sonarcube Experience in biotech is also a plus, as is experience with developing software to FDA clinical standards High level of comfort with software architecture and object oriented design concepts, UML, SysML, ISA 95, S88 High level understanding of Industry 4.0 concepts   Preferred Education: Masters degree in Computer Science or related field, or with equivalent experience

We are looking for driven, talented Process Development Engineer/Scientist 1 to join our growing Manufacturing Technical Operations (MTO) group. The MTO group works as an integral part of our Consumables Manufacturing process and is tasked with new product introduction catch for manufacturing and increasing quality and yield within our high volume production environments. This individual will member of the teams that provide technical leadership to optimize, improve and upgrade our manufacturing processes. This will include partnering with R & D, Quality, Finance, Production and other engineering groups to sustain and improve processes for existing products and to introduce new products into manufacturing.   Responsibilities: Lead process sustaining, definition and improvement, design, development and quality test activities in the making of consumable products or support of processes/equipment used to sequence genomes. Lead teams to develop and transfer new processes/products to production and enhance their robustness.  Troubleshoot production line issues related to yield, quality and throughput. Construct and execute controlled experiments (including DOE's) to optimize processes, address yield and quality issues and drive implementation of solutions in a production environment to meet production goals. Analyze process test results, issue reports and make technical recommendations. Work cross functionally with R&D, Manufacturing and Quality to develop processes for new products and improve processes of existing products. Provide leadership and direction to the consumables Process Engineering team to accomplish all team goals and objectives. Maintains staff by recruiting, selecting, and training employees; maintains a safe, secure, and legal work environment. Manage team development through training, coaching and career mapping; develops personal growth opportunities. Lead continuous improvement and sustaining efforts for products and processes in support of cost and performance objectives. Lead, work on and guide teams to transfer manufacturing processes between manufacturing locations. Responsible for productive cross-site and cross-functional relationship between manufacturing sites. Requirements: Work experience in the biotech or semiconductor industries is desirable Work experience with HPLC, LC-MS and ability to interpret NMR is desirable Manufacturing experience of organic synthesis is highly desirable Experience working in an ISO13485 or FDA certified environment is desirable Experience in high-volume production in a high-tech consumables industry is desirable Experience with chemical processes (preferably organic) preferred Experience in production support and/or process development is desirable Experience with statistics, Statistical Process Control and DOE techniques is desirable High level problem solving, and reasoning skills required Experience with product development processes and project management skills is desirable Good interdepartmental communication, influence and documentation skills are required. Demonstrated ability to accomplish goals while working with cross functional teams is required   Education: MS/PhD in Organic chemistry with emphasis on Organic synthesis and analytical chemistry or B.S./M.S. in Chemical Engineering, Biochemical Engineering, , or with at least 6 years of relevant experience in production support/sustaining and/or process definition and development, design, scale-up, improvement and validation.

The Associate Director, Bioinformatics will head up a diverse team of bioinformatics scientists, data scientists, and data engineers to build practical solutions to support all clinical labs at Illumina. You will collaborate with multiple teams including software, clinical, lab operations, research, product development, and external KOLs.  Your work will drive data strategy, analytics, and data insights for 4 main workflows in the lab: Genotyping, Whole Genome Sequencing, Oncology, and Reproductive Health.   Responsibilities: Lead, develop, and manage a team of bioinformatics scientists, data scientists, and data engineers. Develop clinically focused solutions through analysis of large-scale datasets and application development. Expertise with building and administering bioinformatics systems on a large scale using cloud, high performance computing (HPC) or hybrid infrastructures Design scalable data warehouse and data lake solutions that foster data analytics driven decision making. Support sequencing and microarray workflows through data analysis and clinical validation support. Collaborate with various internal teams including software, clinical, operations, research, and product development. Act as bioinformatics functional lead for a multitude of projects in support of high throughput lab operations. End-to-end analysis that includes design, data gathering, processing, analysis, iteration with stakeholders, and presentation of results. Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence Lead data/ML strategy and road map planning Ability to travel (25%) between San Diego, Foster City. Qualifications Demonstrated ability to manage bioinformatics teams, provide technical leadership, and lead and contribute to cross functional projects. Proven track record of contributions demonstrated by practical experience supporting real world applications, customer driven scalable solutions, and patents or publications Must-have 7 years relevant experience in positions of increasing responsibility. Deep understanding of modern statistical and machine learning tools for analysis of genomics datasets. Demonstrated expertise in at least one programming language (R, Python, Go, C++). Technical leadership and self-direction, willingness to both teach others and learn new techniques. Effective written and verbal communication skills.   Education: Masters or Ph.D. in Bioinformatics, Computational Biology, Statistics, Biological Sciences, Cancer Biology, Genetics, Genomics, Computer Science, Physics, or equivalent preparation and experience.