16 jobs found in Scott Air Force Base

Your Impact:   Serve as the initial point of contact for resolution of desktop/laptop related problems. The Help Desk Associate interfaces Directly with supported end-users to provide Software, and Applications problem resolution. Is familiar with Industry standard desktop operating system and office software suites. Provides Tier 1 technical support services to designated customer base Specific Responsibilities: Must be able to clearly communicate via Phone, portals and instant messaging with end users. Must have experience troubleshooting software and basic hardware. Should be qualified to perform the following functions: •    Serve as the initial point of contact for resolution of desktop/laptop related problems •    Install and Maintain desktop systems •    Understanding of process and ability to run Phone and network wiring through existing structures •    Document, track and...

Your Impact:   Jacobs ISG provides information technology solutions and services to a broad range of both Government and private industry, including Department of Defense, Federal Civilian agencies, healthcare, education, and small/medium business market. Our analysts, engineers, and technicians are highly trained, qualified subject matter experts, understanding each segments specialized business processes, requirements, and functions. Combined with an extensive IT background, Information Solutions Group's enhanced IT services enable our clients to analyze existing business processes, identify process improvements, evaluate associated risks, and develop operational solutions. Senior System Administrator is responsible for: •    Responsible for troubleshooting and resolving incidents within defined timelines •    Develop long-term requirements for systems operations included in information systems planning...

Your Impact:   The Associate System Administrator is responsible for maintaining the integrity of the operating system environment. Responsibilities include, but are not limited to: Perform system software upgrades including planning and scheduling, testing, and coordination Perform workstation and server administration setup Monitor and maintain continuity with system software licensing and maintenance agreement Provide recommendations regarding hardware and system software planning and budgeting Maintain production change control schedule and participates in change control With the guidance of Senior System Administrators, the Associate System Administrator will: Provide Tier II troubleshooting support for incidents within one (1) business day after receipt of request during normal business hours.  Respond to hardware or software problems within 15 minutes of initial report during on-site hours and on an on-call basis after...

Your Impact:   Jacobs is seeking a qualified Information Security Specialist (Cloud) Intermediate professional to support the IT Service Management (ITSM) contract at Scott AFB, IL. Jacobs provides information technology solutions and services to a broad range of both Government and private industry, including Department of Defense, Federal Civilian agencies, healthcare, education, and small/medium business market. Our analysts, engineers, and technicians are highly trained, qualified subject matter experts, understanding each segments specialized business processes, requirements, and functions. Combined with an extensive IT background, Information Solutions Group's enhanced IT services enable our clients to analyze existing business processes, identify process improvements, evaluate associated risks, and develop operational solutions.  The PC Maintenance Technician performs general maintenance tasks, troubleshoots and repairs computer systems and peripheral...

Your Impact:   Jacobs is seeking a qualified Information Security Specialist (Cloud) Intermediate professional to support the IT Service Management (ITSM) contract at Scott AFB, IL. Jacobs provides information technology solutions and services to a broad range of both Government and private industry, including Department of Defense, Federal Civilian agencies, healthcare, education, and small/medium business market. Our analysts, engineers, and technicians are highly trained, qualified subject matter experts, understanding each segments specialized business processes, requirements, and functions. Combined with an extensive IT background, Information Solutions Group's enhanced IT services enable our clients to analyze existing business processes, identify process improvements, evaluate associated risks, and develop operational solutions.  The Help Desk Specialist provides second-tier support to end-users for PC, server, mainframe applications, and...

Description   The contractor shall perform duties as the FACCSM / Client Support Administrator (CSA) in support of the USTRANSCOM work environment for both Unclassified and Classified environments (i.e., NIPRNet and SIPRNet). Provide remote and/or desk side support to USTRANSCOM users to aid in the implementation of new capabilities, resolution of software problems, and assist in troubleshooting issues associated with accessing peripherals. Responsible for maintaining the integrity of the operating system environment. Responsibilities include, but are not limited to: • Perform workstation setup • Monitor and maintain continuity with system software licensing and maintenance agreement • Participate and maintain change control • Respond to alerts when received and take appropriate action • Train end users in use of equipment and software • Maintain telecommunications protocols • Install new hardware and maintain existing hardware...

Description   Jacobs is seeking a qualified  Cyber Watch Operations Certified Analyst – Intermediate (Cloud) professional to support the IT Service Management (ITSM) contract at Scott AFB, IL. Jacobs provides information technology solutions and services to a broad range of both Government and private industry, including Department of Defense, Federal Civilian agencies, healthcare, education, and small/medium business market. Our analysts, engineers, and technicians are highly trained, qualified subject matter experts, understanding each segments specialized business processes, requirements, and functions. Combined with an extensive IT background, Information Solutions Group's enhanced IT services enable our clients to analyze existing business processes, identify process improvements, evaluate associated risks, and develop operational solutions. The Cyber Security Operations Analyst leads security event monitoring and...

Description   Jacobs is seeking a qualified  Information Security Auditor – Intermediate professional to support the IT Service Management (ITSM) contract at Scott AFB, IL. Jacobs provides information technology solutions and services to a broad range of both Government and private industry, including Department of Defense, Federal Civilian agencies, healthcare, education, and small/medium business market. Our analysts, engineers, and technicians are highly trained, qualified subject matter experts, understanding each segments specialized business processes, requirements, and functions. Combined with an extensive IT background, Information Solutions Group's enhanced IT services enable our clients to analyze existing business processes, identify process improvements, evaluate associated risks, and develop operational solutions.     The Information Systems Auditor audits moderately complex new and existing information systems...

Description   Jacobs is seeking a qualified  Information Security Specialist (Cloud) Intermediate professional to support the IT Service Management (ITSM) contract at Scott AFB, IL. Jacobs provides information technology solutions and services to a broad range of both Government and private industry, including Department of Defense, Federal Civilian agencies, healthcare, education, and small/medium business market. Our analysts, engineers, and technicians are highly trained, qualified subject matter experts, understanding each segments specialized business processes, requirements, and functions. Combined with an extensive IT background, Information Solutions Group's enhanced IT services enable our clients to analyze existing business processes, identify process improvements, evaluate associated risks, and develop operational solutions.   The Information Security Specialist uses current information security technology disciplines and practices to...

Description   Jacobs provides information technology solutions and services to a broad range of both Government and private industry, including Department of Defense, Federal Civilian agencies, healthcare, education, and small/medium business market. Our analysts, engineers, and technicians are highly trained, qualified subject matter experts, understanding each segments specialized business processes, requirements, and functions. Combined with an extensive IT background, Information Solutions Group's enhanced IT services enable our clients to analyze existing business processes, identify process improvements, evaluate associated risks, and develop operational solutions. The System Administrator – Senior will perform work at the United States Transportation Command (USTRANSCOM) at Scott Air Force Base, IL. Senior System Administrator is responsible for: • Ensure Tier II troubleshooting support for incidents occurs within one (1) business day after receipt of...

Description   The contractor shall perform duties as the FACCSM / Client Support Administrator (CSA) in support of the USTRANSCOM work environment for both Unclassified and Classified environments (i.e., NIPRNet and SIPRNet). Provide remote and/or desk side support to USTRANSCOM users to aid in the implementation of new capabilities, resolution of software problems, and assist in troubleshooting issues associated with accessing peripherals. Responsible for maintaining the integrity of the operating system environment. Responsibilities include, but are not limited to: • Perform workstation setup • Monitor and maintain continuity with system software licensing and maintenance agreement • Participate and maintain change control • Respond to alerts when received and take appropriate action • Train end users in use of equipment and software • Maintain telecommunications protocols • Install new hardware and maintain...

Description   Jacobs provides information technology solutions and services to a broad range of both Government and private industry, including Department of Defense, Federal Civilian agencies, healthcare, education, and small/medium business market. Our analysts, engineers, and technicians are highly trained, qualified subject matter experts, understanding each segments specialized business processes, requirements, and functions. Combined with an extensive IT background, Information Solutions Group's enhanced IT services enable our clients to analyze existing business processes, identify process improvements, evaluate associated risks, and develop operational solutions. The Security Control Assessor (SCA) independently assesses the adequacy and compliance of security controls applied to United States Transportation Command (USTRANSCOM) information systems. The role of the assessor includes the authorizing activities supporting validation, verification and preparation of...

Description   Jacobs is seeking a qualified Business Systems Analyst – Service Level Management professional to assist the IT Service Management (ITSM) contract at Scott AFB, IL. Jacobs provides information technology solutions and services to a broad range of both Government and private industry, including Department of Defense, Federal Civilian agencies, healthcare, education, and small/medium business market. Our analysts, engineers, and technicians are highly trained, qualified subject matter experts, understanding each segment specialized business processes, requirements, and functions. Combined with an extensive IT background, Information Solutions Group's enhanced IT services enable our clients to analyze existing business processes, identify process improvements, evaluate associated risks, and develop operational solutions.   Description As a valued member of our ITSM Service Level Management team, the Service Level Management...

Description   Job Description The Cyber Security Operations Analyst leads security event monitoring and correlation within a tiered Security Operations Center. The selected candidate should have proven experience and the ability to leverage computer network defense (CND) analyst toolsets to detect and respond to IT security incidents. The ability to implement standard procedures for incident response interfacing with Information Security Officer and IT staff is required. This role conducts research and document threats and their behavior to include monitoring external CSIRTS/CERTs; provides recommendations to threat mitigation strategies; employs effective web, email, and telephonic communications to clearly manage security incident response procedures; and performs routine event reporting over time including trend reporting and analysis. Experience in security or network technology (Unix/Windows OS, Cisco/Juniper Routing-Switching) within a hands-on...

Description   Job Description The Cyber Security Operations Analyst leads security event monitoring and correlation within a tiered Security Operations Center. The selected candidate should have proven experience and the ability to leverage computer network defense (CND) analyst toolsets to detect and respond to IT security incidents. The ability to implement standard procedures for incident response interfacing with Information Security Officer and IT staff is required. This role conducts research and document threats and their behavior to include monitoring external CSIRTS/CERTs; provides recommendations to threat mitigation strategies; employs effective web, email, and telephonic communications to clearly manage security incident response procedures; and performs routine event reporting over time including trend reporting and analysis. Experience in security or network technology (Unix/Windows OS, Cisco/Juniper Routing-Switching) within a hands-on...

Description   Jacobs is seeking a qualified PC System Specialist professional to support the IT Service Management (ITSM) contract at Scott AFB, IL. Jacobs provides information technology solutions and services to a broad range of both Government and private industry, including Department of Defense, Federal Civilian agencies, healthcare, education, and small/medium business market. Our analysts, engineers, and technicians are highly trained, qualified subject matter experts, understanding each segments specialized business processes, requirements, and functions. Combined with an extensive IT background, Information Solutions Group's enhanced IT services enable our clients to analyze existing business processes, identify process improvements, evaluate associated risks, and develop operational solutions.   The PC Systems Specialist performs analytical, technical and administrative work in the planning, design and installation of new and existing personal...