Hilton Worldwide
LocationStamford, Connecticut, United States
JOB DESCRIPTION
Job Requirements
Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Communicate any emergency, lost item or theft to proper security staff and/or authorities
Keep contingency lists in case of emergency and communicate any necessary messages
Work Experience
Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
High attention to detail
Flexibility to respond to a range of different work situations...