Launcher - Uber Works (anywhere in the US)

  • Uber
  • Chicago, Illinois, USA
  • Nov 08, 2019
Full time Information Technology Transportation

Job Description

About Uber Works

Uber Works is a platform that connects workers with businesses that need to fill available shifts. We believe a new, technology-first approach can provide faster and easier means for people to get work, while offering greater insight into the many opportunities for work that are out there - improving the experience for workers and businesses alike.

We believe that finding work shouldn't have to be a job in itself. For positions as diverse as being a prep cook, warehouse worker, a commercial cleaner or event staff, Uber Works aims to make it easier to find and claim a shift.

Starting in Chicago with plans to expand, Uber Works grew out Uber's business incubator, leveraging the company's marketplace technology and operational know-how to help solve pain points that exist in connecting workers with businesses.

What You'll Do

  • Build and launch Uber Works in a new city from scratch within a few weeks
  • Partake in the creation of our overall expansion strategy e.g. city prioritization, on-the ground launch processes
  • Create and maintain supporting tools, e.g. launch playbooks & checklists
  • Assist with sales, onboarding workers, and office management to reach goals
  • Quickly incorporate learnings from your own and others' launch markets to continually improve the launch process
  • Build and train up local teams to hand operations off to post-launch

What You'll Need

  • A minimum of 4 years of experience in operations, ideally in a startup environment
  • A passion for on-demand marketplace platforms and improving the lives of Workers
  • Exceptional verbal and written communication skills
  • Strong project management skills including using data to establish priorities, developing a strategy to pursue them, and managing cross-functional stakeholders
  • Attention to detail balanced with swift execution
  • Ability to be on call when the product is busiest (often nights, weekends, and holidays)
  • Emotional resilience in fast-paced, high profile and ever-changing situatIons
  • Bachelor's Degree (MBA or relevant Master's degree a bonus)

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.