Remote Access Engineer - SME

  • Novetta
  • Washington, DC
  • Dec 04, 2019
Full time Information Technology

Job Description

Job Description: 

Responsible for architecting and leading design efforts of the Citrix remote access system. Leads administrative and management
activities on the components of the remote access system. Performs complex troubleshooting and incident resolution. Provides
oversight and leadership to the remote access team. Provides technical advice on major projects to ensure integration with
remote access system.

Basic Qualifications:

  • Must have a minimum of 10 years of experience as a subject matter expert designing and administrating remote access systems, specifically Citrix.  
  • Must possess a Microsoft Certified Solutions Expert (MCSE) certification or equivalent relevant experience.
  • Experience troubleshooting Citrix related issues.
  • Experience with common ticketing / issue resolution systems such as Remedy 

Desired Skills:

  • Ability to obtain and maintain a Public Trust clearance
  • Ability to work in a fast paced, collaborative environment

So, what does Novetta do?

We focus on three core areas: Cyber, Entity, and Multi-Int Analytics. Our products are focused on processing and analyzing vast amounts of data in these core areas. Our services are focused on helping our customers move from complexity to clarity. At Novetta, we bridge the gap between what our customers think they can do and what they aspire to achieve.

Our culture is shaped by a commitment to our Core Values:

  • Integrity: We hold ourselves accountable to the highest standards of integrity and ethics.
  • Customer Mission Success: Customer mission success drives our daily efforts—we strive always to exceed customer expectations and focus on mission success beyond contractual commitments.
  • Employee Focus: We value our employees and demonstrate our commitment to them by providing clear communications, outstanding benefits, career development, and opportunities to work on problems and technical challenges of national significance.
  • Innovation: We believe that innovation is critical to our success – that discovering new and more effective ways to achieve customer mission success is what makes us a great company.

With our amazing referral program, you could be eligible to earn
outstanding rewards for referring qualified new hires to Novetta.

Novetta is an equal opportunity/affirmative action employer.
All qualified applicants will receive consideration for employment without regard to sex,
gender identity, sexual orientation, race, color, religion, national origin, disability,
protected veteran status, age, or any other characteristic protected by law.