Senior Systems Support - (MIS00009Y)

  • Jacobs
  • United States-Virginia-Vienna-20357-VA27
  • Apr 30, 2020
Full time Construction

Job Description


Jacobs is currently interviewing qualified candidates for a Senior Systems Support position supporting our customer in Vienna, VA.  Top Secret clearance required in order to be considered.


Job Responsibilities: 

  • Serve as Lead or Subject Matter Expert for the Applications Engineering area.
  • Participate in projects to evaluate current environment technology to ensure continual innovation and optimization of hardware and software.
  • Install new and/or rebuild servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
  • Develop and maintain installation and configuration procedures.
  • Install, configure and maintain the IBM DataPower for customer enclaves.
  • Design, test and implement queues and HTTPS/XML communication streams.
  • Lead troubleshooting efforts for complex, multi-vendor issues independently as well as working with other technical teams.
  • Stay current on new and emerging information sharing and/or industry trends.
  • Plan and carry out difficult and complex assignments and develop new methods, approaches, and procedures.
  • Plan and implement new and emerging information technologies and/or industry trends; evaluate and recommend adoption of new or enhanced approaches to delivering IT services.
  • Provide advice and guidance on a wide range and variety of complex IT issues.
  • Conduct analyses and recommend resolution of complex issues affecting the specialty area.
  • Identify and define business or technical requirements applied to the design, development, implementation, management, and support of systems and networks.
  • Review Quotes for the acquisition of IT products or services.
  • Provide technical leadership on group projects.
  • Evaluate and recommend adoption of new or enhanced approaches to delivering IT services.
  • Apply new developments to previously unsolvable problems.
  • Ensure optimal use of commercially available products.
  • Provide technical leadership on group projects.
  • Interpret IT policies, standards, and guidelines. 
  • Master’s, Bachelor’s and/or Associate degrees are preferred.  Exceptions may be made as follows: 
    • Master’s degree with two years of relevant experience; OR
    • Bachelor’s degree with four years of relevant experience; OR
    • Associate’s degree with six years of relevant experience; OR
    • Eight years of relevant experience, unless otherwise noted.
Essential Functions
Physical Requirements:

Requires sitting for extended periods of time at a desk (90%). Requires sitting at a computer terminal for long periods of time (90%). There is a possibility that due to parking availability and location of work area walking moderate to long distances can sometimes be required.

Work Environment:

Inside office/cubicle environment. Requires ability to interact professionally with co-workers and all levels of management (100%).

Equipment and Machines:

Requires ability to operate a personal computer, a telephone, copier, and other general office equipment (100%). Ability to conduct evaluation of third and fourth generation or current state of the art computer hardware and software and its ability to support specific requirements, interfacing with other equipment and systems.


Attendance is critical. Work hours are normally 8 hours per day and 5 days per week, Monday through Friday. Being prompt is important to provide continuous and on-going service to customers. Attendance is important to maintain continuity of service. Work outside of normal duty hours may be required with as little as one hour advance notice. Overtime is infrequent, but important when required (1%).


Other Essential Functions:

Must be able to communicate effectively, both verbally and in writing. Must be able to interface with individuals at all levels of the organization. Must be able to obtain unescorted access to work areas. Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others.

 Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language. 

Primary Location

: United States-Virginia-Vienna-20357-VA27


: No

Job Posting

: Apr 23, 2020, 2:03:22 AM


: Aerospace

Job Type

: Experienced
Job Classification: Full-Time Regular

Work Locations

801 Follin Ln SE 
 Vienna 22180