How would you like to make a difference in the lives of Americans? Or, how would you like the work you produce to touch real lives? ICF is looking for a User Experience (UX) Strategist to join our thriving UX team. This position provides our client with expertise in UX design, UX research, and content strategy to help improve citizen services. You’ll provide strategic guidance to clients and direction to junior UX staff responsible for day-to-day delivery. You’ll conduct research and testing, facilitate workshops, provide customer- and user-experience expertise, and create artifacts to memorialize the findings (e.g. personas, journey maps, experience maps, service blueprints and more.) You’ll also be a steward for the design process, translating research into practical user interface designs and feature enhancements in the context of fast-paced Agile development practices.
We push the digital world forward, using technology to achieve life’s most important mission—connecting people. Are you ready for what’s next? We offer constant learning opportunities, happy hours at headquarters, and great benefits are just some of the perks of joining ICF.
*** This position is based in Washington, DC area.
What you'll need:
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.
ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy.
Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email email@example.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.
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