Field Service Representative - (RAP00004I)

  • Jacobs
  • United States-Massachusetts-North Andover-20356-MAA
  • May 08, 2020
Full time Construction

Job Description

 KEYW’s Flight Landata Division develops and deploys remote sensing products and services.  Our core product development line, the Aeroptic System ( provides wide-area, high-resolution maps to a variety of customers.  It is complimented by our long legacy of deployed aircraft services, which employ the Aeroptic system and other instruments to obtain remote sensing data in customer locations around the world.  The primary attribute for any position at Flight Landata is a dedication to problem-solving – whether you are manning an office in Massachusetts, or operating in an aircraft in Africa. We work in a fast-paced, dynamic environment, with very demanding customers, and we are looking for colleagues who welcome that challenge. Description: The Field Support Representative (FSR) is responsible for conducting day to day sensor system tracking and trouble shooting of KEYW deployed systems, deployment to field site locations for system startup and site support, and advanced training and instruction of KEYW and/or customer sensor systems such as, but not limited to; Electro Optical (EO), Light Detection and Ranging (LIDAR), Synthetic Aperture Radar (SAR), etc.  The FSR will also be responsible for the test and evaluation of new sensor systems and for the specific development of Tactics, Techniques, and Procedures associated with the planning, implementation and execution of the systems.  The FSR is a critical liaison role between the FLD Engineering and operations departments.  FSRs must also remain physically and mentally willing and capable of rapidly deploying to remote and austere locations for up to 90 days at a time, and at the request of the company, assume the position of Site Supervisor.  FSRs are required to maintain a FAA Class III Flight Physical, immunizations (as required for deployment locations), and to complete all pre-deployment training such as but not limited to the on-line DoD training program.  The FSR reports to the Director of Operations. 
 Required Skills: - Operate, troubleshoot and repair sensor and computer systems  - Ability to manage up to 20 users on wired and wireless private and/or government networks - Ability to keep computers and cryptography equipment functioning and up to date - Install, point and troubleshoot GPS systems - Proficient with Microsoft Office products - Meet and maintain all requirements to operate as an airborne sensor operator for DoD sponsored projects - Obtain and maintain an FAA Class III Flight Physical - Demonstrated ability to supervise a team of up to 15 personnel - Demonstrated ability to provide training for class sizes of up to 15 personnel  - Ability to obtain and maintain an active Secret Security Clearance - Experience in operating at a remote site location  - Maintain the ability to rapidly deploy overseas to remote environments - Meet all required medical and dental pre-requisites for deployment Desired Skills: - Experience operating and maintaining remote sensing systems  - Experience with windows based GIS file formats and software such as GEO tiffs, DEMs, ortho-mosaics, shape files, etc.  - Overseas travel experience  - Military experience  - Electronics / Avionics technician experience  - Familiarity with technical photography  - Foreign Language   Location:  North Andover, MA   Degree:  Bachelor's Degree in a related field.   Clearance:  Ability to obtain/maintain Secret Clearance    KeyW, together with its direct and indirect subsidiaries, encourages and actively supports a policy of Equal Employment Opportunity and commits to provide equal opportunity to each individual, regardless of race, color, religion, gender, sexual orientation, age, national origin or ancestry, marital status, veteran status, disability or any other classifications protected by Federal, State or local law. In fact, we foster an environment that promotes diversity, balance and fun—because we believe in the importance of having a workplace as unique as the challenges we solve. 

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Learn more about your rights under Federal EEO laws and supplemental language.


Primary Location

: United States-Massachusetts-North Andover-20356-MAA

Job Posting

: Apr 28, 2020, 2:52:44 AM


: Administration



Job Type

: Standard
Job Classification: Full-Time Regular

Work Locations

250 Clark Street 
 North Andover 01845