Senior Contracts Manager - SaaS/Commercial Legal - 15567 - San Francisco, CA

  • Splunk
  • San Francisco, CA, USA
  • Jul 10, 2020
Full time Information Technology

Job Description

About UsJoin us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!Job Description

We seek a Senior Contract Manager to support Splunk’s sales growth in Splunk’s AMER sales theater, with a focus on out-bound enterprise cloud transactions. You will drive the negotiations of outbound, cloud software subscriptions, sales channel and strategic alliance, system integrator and OEM contracts in direct and partner/reseller sales motions. The Senior Contract Manager will work closely with members of Splunk’s Amer Sales, Partner, Products, Revenue, and Finance teams. You will be able to interpret and address the contractual issues that come with selling cloud to the business enterprise. (Your experience with data privacy, liability issues, and service levels are strongly valued by us!) You will team to develop and improve cross-team training material, process improvements, initiatives and playbooks to help scale for growth. The role will report to Splunk’s Commercial Legal Director (Amer).

Personal Characteristics

To succeed, the role requires you to possess excellent business judgment and critical thinking; have the ability to perform independently as well as cross-functionally and demonstrate flexibly in a collaborative, dynamic team environment; know how to prioritize and drive multiple initiatives to conclusion independently and in a timely manner; possess strong persuasion, negotiation and collaboration skills and excellent communication (oral and written) and presentation skills; be self-motivated, self-reliant, and confident; and have a good sense of humor and the ability to adapt to a dynamic and exciting environment.


  • Drive and manage complex commercial contract negotiations, with a focus on enterprise cloud and technology sales in Splunk’s AMER theater;
  • Resolve outbound software and SaaS subscription, sales channel and strategic alliance, system integrator and OEM contracts;
  • Support Splunk’s other sales theaters as needed;
  • Build strong internal and external relationships while balancing the needs in Splunk’s AMER field theater with Splunk’s global strategy and priorities;
  • Work collaboratively to provide continuous improvement of cross-team education and guardrails, playbooks, contract templates, and legal processes;
  • Other responsibilities as needed.


  • Bachelor’s Degree with excellent academic credentials;
  • At least ten years’ experience in SaaS, cloud computing, and enterprise software;
  • In-house experience strongly desired and previous experience in the legal department of a US listed company preferred;
  • Deep substantive transaction experience with complex contract and/or licensing agreements, working with two-tier sales partners and experience working in fast-paced technology companies are required;
  • Deep experience in addressing contractual issues in cloud, data security, privacy, and intellectual property matters strongly preferred.

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.