Client Support Administrator IRES - DLG - (AER000525)

  • Jacobs
  • United States-Virginia-Dahlgren-20348-DAHL
  • Jul 20, 2020
Full time Construction

Job Description



Description of Duties:

The Client Support Administrator supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will:

  • Conduct day-to-day administration of hardware, software, network and users
  • Provide in person and Phone Support to MDA End user troubleshooting Computers, Printers, Software, Operating Systems, and Office Products
  • Install Hardware at End Users offices (Laptops, Desktops, Monitors, etc)
  • Professional behavior and dress required
  • Contribute to large scale Projects and Events
  • Strong Written and Verbal communications required
  • This is a Customer facing position

The successful candidate will:

  • Have the ability to Lift and Carry 25 LBS


Walking, Under Desk Work, and physical activity required


Some travel is required


This position will be filled at the Naval Support Facility (NSF) Dahlgren, VA.


This position will be posted for a minimum of 3 days. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed.


Resumes, in month and year format, must be submitted with application in order to be considered for the position.  The selected candidate will be assigned as an employee for Jacobs or one of the following teammate companies: HX5, GCS, ERC, MEIT or Aerodyne.






Basic Requirements:

Must have one of the following combinations of education and experience: HS Diploma (or GED) and 12 years of general experience; Associate’s degree and 10 years of general experience; Bachelor’s degree and 8 years of general experience; Master’s degree and 6 years of general experience.

  • Must have at least 6 years of related experience in relevant business systems, operating systems, and servers and/or experience in light programming, project management of small initiatives, and troubleshooting
  • Must have a current DOD 8570 IAT level II certification (e.g.  Security+, Systems Security Certified Practitioner)
  • Must have an active DoD Secret Security Clearance

Desired Requirements:

  • Experience in Customer Service
  • DoD Experience


Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Learn more about your rights under Federal EEO laws and supplemental language.


Primary Location

: United States-Virginia-Dahlgren-20348-DAHL

Other Locations

: United States-Virginia-Dahlgren


: Yes, 10 % of the Time

Job Posting

: Jul 17, 2020, 2:19:07 AM


: Information Technology



Job Type

: Experienced

Job Classification: Full-Time Regular

Work Locations


17211 Ave D Suite 160

 Dahlgren 22448

Capabilities: Design