SAIC is seeking a Senior Infrastructure Engineer for a Civilian customer. The Senior Infrastructure Engineer is responsible for performing customer support activities involving the installation, modification, and repair of complex equipment and systems. Conducts on-site installation and testing of equipment to ensure proper working order. Acts as the company senior engineer with responsibility for implementation and optimization of hardware and/or software products and multi-vendor systems at customer sites including integration support of existing hardware, software, network configurations and new system initiatives for all sites within area of responsibility. Installation of software maintenance releases or hardware upgrades including the oversight of the installation process and test procedures to diagnose and resolve product performance problems at installation. Identifies areas requiring product improvement and approves/implements upgrades and hardware or software engineering change orders. Provides feedback and customer support regarding product performance problems and suggested solutions which may require product exchanges or more complex problem solving. Lead a team of infrastructure engineers. This job may include any aspect of infrastructure support, and is not limited to system hardware and software, and networking/wireless networking.
Bachelor’s degree and nine (9) years or more relevant experience; Masters and seven (7) years or more relevant experience.
Must have at a minimum, 6 years in IT technical professional role.
Significant experience supporting the design, development, implementation, testing, and maintenance of multiple infrastructure domains (servers, network, virtualization, storage, middleware, security, messaging, databases, applications, etc.), the infrastructure supporting an integrated application environment deployed across a multi-vender, multi-site physical, virtual and cloud infrastructure.
Experience in supporting infrastructure operations supporting a local and wide area network in a secure Federal Government environment.
Significant experience in systems engineering and technical expertise in the planning, design, and implementation of high availability environments and infrastructure to include replication and synchronization of secure high-availability systems and applications.
ITIL Foundations Certification and at least 1 High level technology certification (examples include MCSE, LPIC-3, CCNP, VCAP, or equivalent).