Material Coordinator 3 - US - Bay Area - Hayward

  • Illumina
  • US - Bay Area - Hayward
  • Sep 28, 2020
Full time Biotech

Job Description


  • Maintains and supports the Return Material Authorization (RMA) area of the warehouse
  • Responsible for receiving incoming RMA material, managing RMA inventory by ensuring physical and systematic location of material is correct, and using ERP systems to ensure correct and timely disposition of material is completed and documented
  • Collaborates with Customer Service, Quality, Life Cycle Management and Supply Chain on RMA issues, evaluations, and dispositions
  • Performs packing of materials according to procedure which includes handling of packing supplies, corrugated boxes, coolers, cold packs and dry ice
  • Performs Area Line Clearance to ensure quality of each receipt and disposition and completing documentation following Good Documentation Practice
  • Maintains organization of work areas through 6S (sort, straighten, standardize, shine, sustain, safety)
  • Updates and maintains accurate metrics of volume in each RMA queue within the process flow
  • Supports other warehouse and logistic tasks as assigned which can include:
    • Receipt of incoming goods (stock and non-stock), labeling and stocking
    • Material movement location transfers from Manufacturing, receiving, etc
    • Assist in cycle counting and inventory investigations and resolutions
    • Generating reports and completing special projects
    • Acquire and maintain a clear understanding of the technologies utilized in Illumina’s products, parts, and services
    • Establish and maintain cooperative relationships with all departments


Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.




  • Experience preferably in a life sciences manufacturing environment with temperature sensitive products
  • Familiar with GMP's and ISO regulated environment
  • Strong leadership skills, with excellent communication skills and 3-5 years of materials or logistics experience
  • Detail-oriented and completes tasks with quality in mind
  • Working computer literacy using an ERP system, spreadsheet and word processing software, inventory control and work order procedures are required (JDE preferred)
  • Ability to multi-task in a fast-paced environment
  • Proficient in use of Microsoft Office (Word, Excel, Outlook, Access)
  • Ability to prepare and deliver presentations
  • Ability to execute basic analysis and resolve minor problems independently
  • Excellent math skills, strong organizational skills and very detail oriented
  • Excellent verbal and written communication, analytical and interpersonal skills
  • Must be able to lift up to 50lbs to a 36-inch height


All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.






At Illumina, we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to diversity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you require accommodation to complete the application or interview process, please contact To learn more, visit: