Scope of the Position:
The Supervisor of the Return Material Authorization (RMA) Quality Engineering team oversees the RMA process. In this role, this individual addresses RMA quality issues to achieve business objectives and serves as a resource for problem solving throughout the field return investigation process. The Supervisor is expected to lead the RMA team in identifying, documenting, assessing, correcting and preventing quality issues. The Supervisor will manage two Quality Engineers in a dynamic and fast-paced team environment, and work extensively with cross-functional peers.
Listed tasks and responsibilities are deemed essential functions for this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.
At Illumina, we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to diversity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you require accommodation to complete the application or interview process, please contact firstname.lastname@example.org. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf