Jacobs is seeking a qualified PC System Specialist professional to support the IT Service Management (ITSM) contract at Scott AFB, IL. Jacobs provides information technology solutions and services to a broad range of both Government and private industry, including Department of Defense, Federal Civilian agencies, healthcare, education, and small/medium business market. Our analysts, engineers, and technicians are highly trained, qualified subject matter experts, understanding each segments specialized business processes, requirements, and functions. Combined with an extensive IT background, Information Solutions Group's enhanced IT services enable our clients to analyze existing business processes, identify process improvements, evaluate associated risks, and develop operational solutions.
The PC Systems Specialist performs analytical, technical and administrative work in the planning, design and installation of new and existing personal computer systems. The selected candidate will work on moderately complex applications and confer with end users to determine types of hardware and software required. In addition, they will write programs to fulfill requirements or select appropriate off-the-shelf software and modify it to suit. Additional responsibilities include:
This position requires an Associate’s degree with 5 years of experience or a total of 7 years of related experience. An IAT Level II certification is required. The minimum of an interim Secret level DoD Security Clearance is required.
Requires sitting for extended periods of time at a desk (90%). Requires sitting at a computer terminal for long periods of time (90%). There is a possibility that due to parking availability and location of work area walking moderate to long distances can sometimes be required.
Inside office/cubicle environment. Requires ability to interact professionally with co-workers and all levels of management (100%).
Equipment and Machines
Requires ability to operate a personal computer, a telephone, copier, and other general office equipment (100%). Ability to conduct evaluation of third and fourth generation or current state of the art computer hardware and software and its ability to support specific requirements, interfacing with other equipment and systems.
Attendance is critical. Work hours are normally 8 hours per day and 5 days per week, Monday through Friday. Being prompt is important to provide continuous and on-going service to customers. Attendance is important to maintain continuity of service. Work outside of normal duty hours may be required with as little as one-hour advance notice. Overtime is infrequent, but important when required (1%). Must be able to support 24-hour Weekend/Holiday On-Call Operations and respond onsite within two (2) hours of notification.
Other Essential Functions
Must be able to communicate effectively, both verbally and in writing. Must be able to interface with individuals at all levels of the organization. Must be able to obtain unescorted access to work areas. Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others. An IAT Level II certification is required. The minimum of an interim Secret level DoD Security Clearance is required.