Traffic Operations Center (TOC) Operator (Part Time/As Needed Opportunity) - (NOR00012Z)

  • Jacobs
  • Primary Location: United States-Pennsylvania-Allentown-US PA Allentown - PennDOT District 5
  • Dec 01, 2020
Full time Consultant

Job Description

By joining Jacobs, you’ll make an impact to improve the safety and the well-being of those in your community as a Traffic Operations Center (TOC) Operator.  The TOC Operation will monitor, evaluate and coordinate communications for real-time traffic conditions in a Department of Transportation’s District Traffic Operations Center (TOC)
You’ll keep the region moving safely and efficiently through the coordinated use of Intelligent Transportation Systems (ITS), improved communications, and incident management techniques. You’ll accomplish this through the monitoring of video from closed circuit TV and making independent decisions during traffic incidents regarding proper incident management procedures such as activation and content of ITS devices and communication with incident stakeholders.
We’d ask you to also monitor CCTV, 800 MHz radio communications, police and fire scanners, incident detector devices, and assess current roadway conditions for traffic, weather and overall operations.  You’d determine the area of influence of an incident and then provide traveler information by activation of Highway Advisory Radio (HAR) devices, Dynamic Message Boards and Variable Message Boards. 
We’ll depend on your efficient communication skills to report and notify necessary maintenance personnel of highway incidents and or weather condition that may present an imminent danger to the public.  Also, you’d manage Service Patrol Vehicle activities by directing them to incidents and tracking/logging their subsequent actions in ATMS.  
You’d be responsible for activating AMBER Alerts when initiated by the Pennsylvania State Police, creating an Action Event Plan for special events, and recording All Calls In/Out of the TOC.  You’d also verify communications of all equipment, CCTV, DMS, VMS, and HAR. Report all discrepancies in ITS devices.
Monitor existing and upcoming weather situations. Monitor/Manage RCRS statewide for closures.  Track all construction activity within the District in order to maintain situational awareness of diversion and detour routes.  Facilitate communications and appropriately and proactively notify PSP, 911, PEMA, and public traffic agencies of all incidents.  Provide monitoring and remote diagnostics of field equipment to detect field equipment failures, issue problem reports, and track the repair or replacement of the failed device.
Track and record all incident information. 
• Experience with communication systems associated with traffic operation control efforts
• Effective oral and written communication skills 
• Ability to bend, stretch, kneel, sit and stand.
• Experience setting up and operating field equipment.
• Able to react to hazard warning devices such as signal, alarms and sirens.
• Use required personal protective equipment and be responsible for its care, maintenance and storage.
• Ability to lift and carry 50 pounds.
 Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language. 

Primary Location

: United States-Pennsylvania-Allentown-US PA Allentown - PennDOT District 5

Job Posting

: Nov 25, 2020, 12:47:23 AM


: Quality



Job Type

: Experienced
Job Classification: Parttime-Temporary

Work Locations

US PA Allentown - PennDOT District 5 
1002 Hamilton St  
 Allentown 18101
Capabilities: Highway and Roads