Computer Operator I

Description

SAIC is hiring a Computer Operator to join our team in Chievres, Belgium !

Job Description: The Computer Operator I works under close personal supervision of SAIC Lead DTFM and is provided detailed written or oral guidance before and during assignments.  As instructed, this worker resolves common operating problems and may serve as an assistant operator working under close supervision or performing a portion of a more senior operator’s work.  

• It is preferable that the successful candidate have general knowledge of software applications, operating IT equipment experience, workstation set-up, and have familiarity with networked systems.
• It is also preferred that the successful candidate have customer service experience including resolving issues related to desktop IT resources.
• Work may not occur consecutively during the day, and the work hours may vary from day-to-day. 
• In addition, work may be required on weekends or nights.
• The successful candidate shall complete a NACI personnel security investigation resulting in a favorable review.
• This position is subject to the Department of Labor wage rate minimum requirements for the area in which the work will take place.  
• This position reports to the DTFM Program Manager

DTFM is responsible for:

• Maintaining and operating the Digital Training Facility.
• Ensure the facility is available for all scheduled and non-scheduled training.
• Validate that DLS equipment is installed and functioning properly to support needed training.
• Ensure that workstations are available for scheduled learners and that workstations are loaded with appropriate courseware.
• Report system, software or equipment failures to EMC helpdesk.  Assist and respond to EMC technicians to resolve issues with systems, software or equipment.  
• Market DLS training and system capabilities to on-post organizations to facilitate increased utilization. 

Qualifications

Requirements:

• AA Degree in related discipline; Or, High School and two (2) years of related work experience or experience in a customer service environment.
• Must be a US Citizen able to pass a NACI background investigation

 Desired:

• General knowledge of software applications, operating IT equipment experience, workstation set-up, and have a familiarity with networked systems.
• Customer service experience including resolving issues related to desktop IT resources.