SAIC® is a premier technology integrator solving our nation’s most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions.. SAIC has approximately 23,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com.
About the SAIC MSI Program
Science Applications International Corp. (NYSE: SAIC) has been awarded a $165 million contract by the Commonwealth of Virginia to serve as a multisourcing service integrator (MSI). Under the contract, SAIC will provide an innovative approach to assist the Virginia Information Technologies Agency (VITA) with modernizing the state’s technology infrastructure. Under the contract, SAIC will coordinate and monitor multiple IT infrastructure services suppliers for state executive branch agencies. The MSI is the cornerstone of a strategy that will diversify the state’s portfolio of suppliers, improve service delivery quality, ensure cost-competitiveness, and provide transparency and accountability into the commonwealth’s service delivery platform.
SAIC is seeking a ServiceNow Senior Developer to join our team supporting a major state & local government customer. The ServiceNow Senior Developer reports to the Platform Operations Manager, and is responsible for supporting the implementation of ServiceNow enhancements to IT Service Management functions for a large infrastructure support program. Essential duties of this position include:
The ServiceNow Senior Developer will have the opportunity to solve complex problems, design user-friendly interfaces, and optimize processes through automation. This position offers the chance to improve the speed, efficiency, and usability of IT services. The ServiceNow Senior Developer will also play a key role in representing current and future capabilities of supporting ITSM tools, and contributing to long-term strategy as well as tactical activities leading to the continual improvement of the environment to meet objectives.
Qualifications - External
Background / Experience
The ideal candidate will have extensive experience in ServiceNow deployment, design, architecture, and operations including customer portal, Service Asset and Configuration Management (SACM), Project Portfolio Management, Service Mapping, Knowledge Management, and integrations with 3rd parties and tools.
Other key attributes include:
Required Education and Experience: