Communications Lead

  • SAIC, Inc
  • Albuquerque, NM, USA
  • Sep 23, 2021

Job Description

Description

The Civilian Business Unit of SAIC is seeking a highly qualified Communications Lead to support a large federal Information Technology (IT) contract in the Washington DC Metropolitan area. Looking for a seasoned professional who is passionate about outstanding IT customer communications. The contract will initially provide day to day support then be part of a team that will plan and implement the transformation to modern technologies for a customer critical to our national security.  This position is critical to the success of the program.

This position supports communications management activities for the SAIC projects. The position will work closely with the Program Manager, customers, project managers and technical SME’s to develop project communications for all phases of projects.  The role is instrumental to ensure consistent, clear communications activities across the entire program.   Major Job Responsibilities: Serve as an active project team member, responsible for successful communication execution, development and delivery to ensure stakeholders are prepared for and take part in change. Follow SAIC methodology and corresponding communication and training work stream processes and procedures. Active participation in all phases of projects alliance with client leadership, in-depth stakeholder analysis, communication engagement, training end user support, measurement of adoption metrics and sustaining the change communications process.   Key Tasks for this Role: ·       Build client relationship with account sponsors and key stakeholders to develop organizational change communications process and procedures. ·       Initiate and provide support for IT customer communications through the entire lifecycle of the process from initiation to archiving and improvement follow up. ·       Provide guidance and technical writing support for the development of end user targeted communication material, including key messages.  Includes supporting the User Communication portal based on SharePoint and HTML. ·       Collaborate closely with project subject matter experts and program team members, to ensure ongoing alignment with approach, timing, processes and project deliverables ·       Integrate innovative approaches and continuous improvement ideas into all aspects of project communication deliverables. ·       Ensure client adoption goals are met through active project management skills, effective communication and transparency both internally and with clients.   This may include managing a team including related duties such as establishes objectives and plans for the team’s operations; identifies and assembles the optimal combination of personnel, technologies, and methodologies to meet current and near-term requirements; translates organizational objectives into work plans; creates contingency plans to meet changes in business circumstances.  Position will perform a wide variety of functions as needed to help the team deliver successful results.     The position will work closely with the government technical leadership, customer organizations and the SAIC Program Manager. The duties will include interfacing with the customer organizations at all levels from CIO to Analysts; developing and presenting performance reports; developing and meeting communications management requirements; helping to manage all aspects of the program regarding communications management activities.

 

Qualifications

TYPICAL EDUCATION AND EXPERIENCE: Bachelors and ten (10) years or more of related experience; Masters and eight (8) years or more experience. - Must be US Citizen - Must be able to obtain and maintain DOE Q - Six + years of IT communications process management experience.   - Proven ability to identify and translate client requirements for OCM into clear and measurable work products - Strong experience in IT communications role and part of a change initiative with multiple deliverables - Proven ability to manage key stakeholder expectations in a defined project - Ability to effectively engage stakeholders of all organizational level - Strong problem-solving, process focus and negotiation skills - Highly motivated individual who can follow through and work with minimal direction or supervision - The ability to multi task and track multiple projects and their associated communication deployment schedules. - Strong writing and editing skills and the ability to maintain a consistent voice for all communications. 


COVID Policy: Prospective and/or new employees will be required to adhere with SAIC's vaccination policy. Full vaccination will be required before the start of employment in order to work onsite at an SAIC location. If applicable, prospective or new employees may seek an exemption to the vaccination requirement at Contact Us and must have an approved exemption prior to the start of their employment. Employees working onsite at a customer location must comply with customer requirements which may include mandatory vaccination, mandatory attestation regarding one's vaccination status and mandatory weekly or bi-weekly testing.