303 jobs found

JOB DESCRIPTION Job Requirements JOB DESCRIPTION A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person...

JOB DESCRIPTION Job Requirements Position Summary The Guest Service Representative will provide excellent guest satisfaction through check in, check out, and during the guest’s stay. The Guest Service may also report to the Front Office Manager and Assistant General Manager. Primary Responsibilities Greet guests and perform check-in/out procedures Reconcile the cash drawer before & after shift by counting bank & printing cashier shift report Follow all cash and credit card procedures required by hotel and brand standard Check house count to determine the rooms available for the day Print shift change reports Pre-blocks arrivals with special requests Review credit limit exception report & gets additional approval if necessary Check expected departures for today & clears checkouts or extends stays after check out time Update housekeeping room status when received from housekeeping Balance departments...

JOB DESCRIPTION Job Requirements Position Summary The Night Auditor acts as the Guest Services Representative during the night shift. The Night Auditor is responsible for preparing the hotel's closing reports for daily financial transactions. Primary Responsibilities Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that they are not already in house Notify relief of all guaranteed no-shows & places copies of folios in appropriate files Ensure that rooms (day use) are listed in the computer as dirty in order for housekeeping to clean Compare manual revenue sheet with computer figures Complete management company statistics sheets Continental breakfast set-up between 4:30-5:30 am Refer other Kana Hotels whenever the hotel he or she is working at cannot meet the needs of the guest, such as if another hotel has vacancy, or if another hotel has certain requested amenities or room types...

JOB DESCRIPTION Job Requirements We Create Great Experiences! Come Join our TEAM! We value and take care of our Team Members and provide a safe and friendly environment in which to work. * Weekends ** Summary Tends laundering machines to clean articles such as towels, bed sheets, blankets, bedspreads, rags, wiping cloths, and other items as required. Essential Duties and Responsibilities include the following: Mixes dyes and bleaches according to formula for specified articles. Soaks contaminated articles in neutralizer solutions in vat to precondition articles for washing. Loads articles into washers and dryers. Starts washer by setting to appropriate cycle for type of material being washed. Lifts clean, wet articles from washer and places them successively into dryers for measured time cycles. Sorts dried articles according to identification numbers or type. Folds and places item in appropriate storage bin. Brings clean...

JOB DESCRIPTION Job Requirements We Create Great Experiences! Come Join Our TEAM! We value and take care of our Team Members and provide a safe and friendly environment in which to work. Job duty: Responsible for performing close of day scenarios for the hotel along with performing Guest Service duties. Essential Duties and Responsibilities include the following: Greets, registers and assigns rooms, keys and gives out formation on room location/directions. Answers inquiries pertaining to hotel services; shopping, dining, entertainment, travel, transportation and tours, makes reservations, arranges pickup/delivery to train station at the request of the Guest and sells seasonal tickets when available i.e. Hershey Park, etc. Supplies information to callers and records messages. Answer telephone calls promptly, politely in accordance to the Hilton Brand Standards, and transmits and receives telephone messages. Completes Daily Shift Checklist,...

Job Requirements We Create Great Experiences! Come Join Our TEAM! We value and take care of our Team Members and provide a safe and friendly environment in which to work. Summary Engages in maintaining and repairing physical structures of buildings and maintaining grounds by performing the following duties. Essential Duties and Responsibilities include the following: Painting and performing structural repairs to masonry, woodwork, and furnishings of buildings. Requisitions tools, equipment, and supplies. Interprets company policies and enforces safety regulations. Establishes or adjusts work procedures to meet production schedules. Suggests changes in working and use of equipment to increase efficiency of work crew. Suggests plans to motivate workers to achieve goals. Analyzes and resolves work problems, or assists workers in solving work problems. Uses proper method to complete work orders. Completes PM work orders....

Job Requirements We Create Great Experiences! Come Join Our TEAM! We value and take care of our Team Members and provide a safe and friendly environment in which to work. Summary Engages in maintaining and repairing physical structures of buildings and maintaining grounds by performing the following duties. Essential Duties and Responsibilities include the following: Painting and performing structural repairs to masonry, woodwork, and furnishings of buildings. Requisitions tools, equipment, and supplies. Interprets company policies and enforces safety regulations. Establishes or adjusts work procedures to meet production schedules. Suggests changes in working and use of equipment to increase efficiency of work crew. Suggests plans to motivate workers to achieve goals. Analyzes and resolves work problems, or assists workers in solving work problems. Uses proper method to complete work orders. Completes PM work orders....

JOB DESCRIPTION Job Requirements We Create Great Experiences! Come Join Our TEAM! We value and take care of our Team Members and provide a safe and friendly environment in which to work. Summary Responsible for performing close of day scenarios for the hotel along with performing Guest Service duties. Essential Duties and Responsibilities include the following: Night Auditor Duties: ONQPM Night Audit Curriculum –performs daily night audit tasks, including check-ins, check-outs, postings, corrections, printing reports, room status, room availability, creating and modifying groups, In conjunction with Guest Service duties: Greets, registers and assigns rooms, keys and gives out formation on room location/directions. Answers inquiries pertaining to hotel services; shopping, dining, entertainment, travel, transportation and tours, makes reservations, arranges pickup/delivery to train station at the request of the Guest and sells...

JOB DESCRIPTION Job Requirements We Create Great Experiences! Come Join Our TEAM! We value and take care of our Team Members and provide a safe and friendly environment in which to work. *** Flexible*** Keeps premises of hotel in clean and orderly condition. Essential Duties and Responsibilities include the following: · Picks-up trash at entrances, parking areas, flower beds, empties outside receptacles, sweep entrances & sidewalks, transports trash to waste disposal area. · General daily cleaning/vacuuming of hallways, restrooms, corridors, elevators, stairways, lobby and other designed work areas. · Tags and turns in all Lost & Found items to the Supervisor. Certificates, Licenses, Registrations Valid PA Driver’s License Hilton Brand Training required upon hire Disclaimer This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee...

JOB DESCRIPTION Job Requirements People, Opportunities, Relationships - Come join our TEAM! We value and take care of our Team Members and provide a safe and friendly environment in which to work.   Summary Cleans/Maintains Guest Rooms/Premise in accordance with the Willow Valley Associates & Hilton Brand Standards. Essential Duties and Responsibilities include the following:  Willow Valley/Hilton Brand Standards **Checkout rooms cleaned – 30 minutes **Stay over rooms cleaned - 20 minutes **Reports rooms status on a daily work assignment. **Checkout Suites – 45 Minutes General Housekeeping cleaning criteria: Collect soiled linens for laundering - receives/stores clean linens supplies in closet. Moves and arranges furniture. Replenishes bathroom and Guest supplies Empties/cleans wastebaskets and ashtrays - transports trash/waste to disposal area. Tags and turns in all Lost & Found items to...

JOB DESCRIPTION Job Requirements Responsible for providing guidance and daily supervision to the Hotel Team. Supports and administers operational goals and monitors achievements of performance and profit objectives. Assists with supervision of daily cleaning of occupied rooms and preparation of rooms for new check-ins. Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. Responsible for supporting compliance to departmental budgets. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.  Ensures that guest rooms are well maintained and in proper repair. Assists with inventory items, such as linen and supplies, and ensures they are tracked and accounted for daily....

JOB DESCRIPTION Job Requirements The Hilton Garden Inn Chicago O'Hare Airport is part of the Raymond Management Company portfolio of award-winning hotels across the U.S. We have a strong, team-based culture where teammates appreciate and respect each other. Our culture, combined with our quality product and focus on serving guests, makes our hotel an outstanding place to work. Who we are: We are seeking an engaging individual with a strong multi-tasking skills and a passion for working with people. As a Guest Service Representative, you are often the first and last teammate our guests interact with. You will play a key role in creating lasting positive memories. You will be responsible for attending to the needs of our guests during their stay and offering our unconditional satisfaction guarantee. What you will be doing: * Continuously promoting, communicating, and embodying the RMC culture. * Providing exemplary guest service by demonstrating a...

JOB DESCRIPTION Job Requirements Promoting the company’s 100% Satisfaction Guarantee. Providing information to guests about the local area, hotel services and amenities.  Handling guest check-in and check-out in an accurate and efficient manner. Providing exemplary guest service by demonstrating a personal commitment to making every guest satisfied. Continuously promoting, communicating, and embodying the RMC culture. Work Experience We are seeking an engaging individual with a strong multi-tasking skills and a passion for working with people. As a Guest Service Representative, you are often the first and last teammate our guests interact with. You will play a key role in creating lasting positive memories. You will be responsible for attending to the needs of our guests during their stay and offering our unconditional satisfaction guarantee.  Benefits ·      Competitive...

JOB DESCRIPTION Job Requirements The DoubleTree by Hilton Greensboro is seeking a Laundry Attendant to join our outstanding housekeeping team. Laundry Responsibilities: Ensure that guest feel welcome by greeting all guests with a smile, eye contact and appropriate verbal greeting Follow all safety programs and report any unsafe condition Loads laundry into washer and transfer to dryers when complete Operates laundry machinery such as washers, dryers and irons in a safe manner Folds and places all laundry items in appropriate storage area Prepare all linen for pick up by House person and Room Attendants Handle cleaning chemicals in accordance with company and OSHA regulations and guideline Ensure that all laundry supplies are placed in the appropriate area Follow company guidelines as it pertains to lost and found items When in guest areas, be attentive to guest needs and concerns and provide appropriate guest resolution Adhere...

JOB DESCRIPTION Job Requirements The Sales Manager works closely with the Director of Sales to determine appropriate sales strategies in all market segments towards maximizing the hotel revenues. The Sales Manager is responsible for revenue production for the hotel, and meeting or exceeding planned revenue objectives for occupancy and average daily rate(ADR). The Sales Manager is a hands on manager, actively involved on a daily basis in securing, qualifying and following up on leads to specific business, in addition to working closely with the FD and management team to identify new business opportunities. Sales Manager Essential Job Functions: -Meets or exceeds budgeted RevPAR for the hotel -Prepares hotel’s Annual Marketing Plan -Prepares departmental budget that correctly reflects the hotel’s business plan -Knows the hotel’s demand segments, sources of business for each and balances market segments according to supply and demand...

JOB DESCRIPTION Job Requirements The Home2 Suites by Hilton Winston-Salem is looking for Room Attendants/Housekeepers who have a passion for guest service and want to be part of an outstanding housekeeping team. Responsibilities Include: ·       Ensure that guest feel welcome by greeting all guests with a smile, eye contact and appropriate verbal greeting ·       Ability to ensure security of guest room access as well as guest and hotel property ·       Follow all safety programs and report any unsafe condition ·       Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using appropriate cleaning agents ·       Strip and make beds, changing all linens ·       Dust all...

JOB DESCRIPTION Job Requirements Responsible for providing superior service to all guests in accordance with the rules regulations, policies and procedures set forth by the company and brand. Professionally greets, registers, obtain pertinent information and establishes credit prior to assigning rooms to guests. Identifies the needs of each guest and provides relevant information regarding the hotel services and amenities. Responds to all guest requests in a timely manner. Takes reservations from incoming callers while providing superior service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.   Work Experience High School diploma or equivalent is preferred. Hospitality and/or customer service experience is preferred. Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in...

JOB DESCRIPTION Job Requirements This is an overnight position, the typical hours would be from 11pm until 7am. You would be responsible for providing superior service to all guests in accordance with the rules regulations, policies and procedures set forth by the company and brand. Computes, records and verifies accuracy of numerical data use in maintaining accounting records. Professionally greets, registers, obtain pertinent information and establishes credit prior to assigning rooms to guests. Identifies the needs of each guest and provides relevant information regarding the hotel services and amenities. Responds to all guest requests in a timely manner. Takes reservations from incoming callers while providing superior service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest. Organizes previous shifts paperwork, closes and balances all room accounts and...

JOB DESCRIPTION Job Requirements Responsible for helping to achieve ongoing guest satisfaction by maintaining cleanliness and sanitation of guest rooms. Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service including but not limited to vacuuming carpets, cleaning floors, dusting furniture and structural surfaces, changing linen and making beds, cleaning bathroom and bathroom items and removing trash. Responsible for reporting room discrepancies and maintenance problems to the supervisor. Replace room amenities, literature and other items as directed by supervisor and prescribed by brand standards.   Work Experience High School diploma or equivalent is preferred. One year previous housekeeping experience is a plus   Benefits What we Offer:   At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and...

JOB DESCRIPTION Job Requirements PLEASE APPLY USING THIS  LINK . POSITION TITLE:  Room Attendant REPORTS TO:  Executive Housekeeper POSITION SUMMARY: A room attendant performs routine duties in cleaning and servicing of guest rooms under supervision of the housekeeping supervisor. Room attendants promote a positive image of the property to guests and must be pleasant, honest, and friendly and should also able to address guest requests and problems. He/She should maintain complete knowledge of and comply with all housekeeping departmental policies/service and also the hotel's procedures/standards. Additionally, maintain complete knowledge of correct maintenance and use of equipment.     DUTIES AND RESPONSIBILITIES:   ·        Cleaning guest rooms according to the "Once a Round" procedure in the amount of time set up in Vista Host...