122 jobs found in Arizona

JITC-TEC Deputy Program Manager - (ATE0004PU) Description Jacobs Technology is actively searching for qualified candidates for this opening. Senior level manager that assists and advises the Program Manager in managing a 300+ person contract organization.  Responsible for managing the day-to-day activities to ensure programs and projects meet organizational goals and requirements as well as contract requirements. Allocates resources and sets schedules to accomplish program objectives including the quality, timelessness, and costs, and implements associated risk mitigation strategies. Participates in program reviews and readjusts resources and schedules to accomplish programs, as necessary.  Plans and adjusts work operations to meet changing and/or emerging program requirements using available resources with minimal impact on work quality or quantity. Facilitates continuous improvement in the quality, efficiency, and effectiveness of the services provided and integrates problem resolution into ongoing work without loss of workforce efficiency. Demonstrates expertise in a variety of the field's concepts, practices, and procedures and may provide consultation on complex projects as a top-level contributor/specialist. Mentors project leaders to improve processes, procedures, and standards based on programmatic needs. A wide degree of creativity and latitude is expected. Qualifications Education and Experience: Master's degree in a relevant technical field (Engineering, Business Management, Computer Science, Information Technology, etc.), with a minimum of 13 years of technical experience as a manager of complex systems engineering and/or testing efforts.  Or, a Bachelors degree in a relevant technical field and at least 15 years of technical experience in the field or in a related technical area.  Relevant technical degrees include the following, while other curriculums may be considered by the Government: various engineering and science disciplines, Physics, Operations Research, Computer Science, Computer Engineering, and Mathematics.  PMP or equivalent government DAWIA Level II Program Management certification is required. Preferred experience in Cyber, IT, Communications, Electronics, Engineering, or Computer Sciences program management and/or testing.  An active Top Secret security clearance with SCI eligibility is required at time of hire.  ESSENTIAL FUNCTIONS   Physical Requirements Work may involve sitting or standing for extended periods of time.  Position may require filing, typing, and reading from a computer screen.  Must have sufficient mobility, included but not limited to: bending, reaching, turning and kneeling to complete daily duties in a timely and efficient manner.  There is a possibility that due to parking availability and location of work, walking moderate to long distances may be required.  Work Environment   Generally an office environment, but can involve inside or outside work depending on task.  An inside environment may be a cubicle (considerations: close quarters, low to moderate noise, bright or dim lighting).  Outside work may include various environmental conditions including warm and cold climates.  Needs to be able to work well with co-workers, customer, and all levels of management. No hazards on job or unusual environmental conditions.  Work site is located in Ft Huachuca, AZ. Equipment and Machines:   Ability to operate office equipment such as a personal computer, printer, copy machine, telephone, fax machine and other equipment including desk supplies and other work related tools as required. Ability to operate rental cars while TDY. Attendance  Regular hours will be between Monday - Friday 8:00am - 5:00pm.  Regular attendance of scheduled hours is extremely important, but not critical, except for deadlines and meetings.  Punctuality and regular attendance are necessary to meet deadlines. Must exhibit flexibility of work hours to adjust to surge situations based on critical mission requirements. Other Essential Functions  U.S. Citizenship and Top Secret Security Clearance with SCI eligibility required. Must demonstrate professional behavior at all times when dealing with customers, management and co-workers.  Must have clear, concise and accurate communications skills in English, both verbal and written.  Grooming and dress must be appropriate for the position and must not impose a safety risk to employees or others.  Must maintain a positive work atmosphere by behaving and communicating in a professional manner.  Independent personal transportation to office or work site is required.  Travel to and from customer’s locations and the test fields may be required to support projects.  This may involve airline travel.  In some cases, accommodations can possibly be made for POV, if necessary.  When operating any vehicle for work purposes, must wear seat belt and in addition, no cellular devices are to be used when vehicle is in motion. #cjpost Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace. Primary Location : United States-Arizona-Fort Huachuca  

HT-JCOE - Source Operations Course (SOC) - Senior Instructor - HTASC - (ATE0004PT) Description We have an exciting opportunity for a Human Intelligence (HUMINT) Source Operations Course (SOC) Instructor in Tucson, AZ. You will provide basic and advanced source operations training to HUMINT personnel in support of the HUMINT Training Joint Center of Excellence (HT-JCOE) under the Huachuca Training and Support Contract (HTASC). You will collaborate with other instructors and curriculum designers to ensure students receive the most accurate and up-to-date training possible. You will present classroom instruction for each assigned lesson, write and revise lesson plans as necessary, act as a faculty advisor, role player, and perform administrative, operational, and training functions related to the conduct of the course. JACOBS offers a benefits package of medical, dental, vision, life, and disability insurance plans for this position. Paid Time Off is based on a combination of accrued vacation leave, sick leave, and holiday leave.  Qualifications Skills/Qualifications Required: - Maintain a minimum of a SECRET DoD security clearance - Bachelor’s degree; two additional years of related experience may substitute for the degree - Four years of source operations experience, with a minimum of one year of MSO CAT 2 operational experience - Completion of one of the following HUMINT certification/training courses: HT-JCOE SOC (2015 or newer); MAGTF-CI/HUMINT (2014 or newer); or legacy CAT 2 courses with SOC 2.0 ICMAP - Basic computer skills - Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence; ability to effectively present information in one-on-one and small group situations to customers, clients and other employees; ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to define problems, collect data, establish facts and draw valid conclusions; ability to interpret a variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables Duties: - Collaborate with other instructors and curriculum designers to ensure students receive the most accurate and up-to-date training possible - Review, rehearse, and conduct platform instruction for various sized classes - Deploy and conduct field training in various environments - Evaluate student learning through observation and metric-specific testing (may be oral, written, or demonstrative) - Record students’ performance in accordance with client reporting standards - Serve as an instructor, mentor, and evaluator for students The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical and Environmental Conditions: - Requires Sitting, Standing, Walking, Speaking, Use of fingers and hands. - Exposure to hot conditions (over 90 degrees) - Exposure to cold conditions (below 32 degrees) - Exposure to wet and/or humid conditions - May be required to walk for distances up to six miles and over varying landscapes - May be required to drive a motor vehicle for up to five hours without assistance Jacobs – Challenging Today – Reinventing Tomorrow  Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a drug-free workplace.  Primary Location : United States-Arizona-Fort Huachuca  

About the Role At Uber, providing amazing support that establishes trust for riders and driver partners--our community--is a core feature of our product experience. We invest in it and believe in providing the highest quality service implemented in the smartest, most efficient way. Accurately planning Customer Service Representative (CSR) staffing needs to meet response time targets is a critical enabler to delivering an excellent support experience. The Program Manager, Workforce Management will focus on operational excellence across our Center of Excellence (COE) and Business Process Outsourcer (BPO) network, turning data into business insights that will power our ability to scale and optimize our global support network. What You'll Do Collect various data points from several internal and external stakeholders, then direct vendors and internal teams to modify operations in line with your conclusions for the betterment of the business. Your actions will have direct cost and quality implications. Facilitate analysis on global operations and strategic decisions to optimize processes within Uber's customer support network Own the long-term contact forecast for several lines of business Ensure achievement of service level for several lines of business by ensuring staffing accuracy Coordinate with various stakeholders across the company to predict and measure the impact and efficiency of new products and business processes Create, maintain, and communicate detailed reporting models to assist global and regional operations managers What You'll Need Experience working in Excel/Google sheets. You will analyze data regarding weekly vendor performance and make operational decisions that will have a real impact on Uber's support network Excellent decision making skills and the ability to deal well with ambiguity Ability to work in a high volume environment and consult on numerous operational projects simultaneously Excellent communication skills both written and verbal Ability to influence others using data and effective communication cadences Bonus Points if SQL proficiency Workforce Management experience Knowledge of programming languages to automate processes (e.g. Python) Prior experience with Workforce Management software (e.g., NICE, IEX, Aspect, etc.) About the Team The Global Network Team is committed to creating an efficient network that provides our community with a seamless, prompt, and complete resolution to their concerns every time. At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our customers around the globe. By providing powerful new ways for people to connect with one another, gain greater access to education, entertainment, medical research, commerce, and much more, our team is empowering millions of customers worldwide.     We’re growing rapidly and looking for passionate, innovative professionals to join our team and connect the world to more. You’ll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in pursuit of new ideas and uncompromising in our quest to become the world’s first truly global Internet Service Provider. Interested in joining our mission? Take a look at career opportunities at Viasat today.   Job Responsibilities Test, Tune, and Troubleshoot. Assemble, Disassemble, Calibrate, Fix and Repair.  Does this sound familiar to you? You enjoy working side by side with engineers and being an integral part of developing new state-of-the-art communications equipment that enables people to reach out to the world.   As a developing Engineering Technician you will be responsible for supporting engineering development and production activities such as testing, troubleshooting, and modification down to the circuit level of RF based hybrid electro-mechanical module and sub-assemblies. You will trained to configure RF test setups and perform measurements such as gain, P1dB, noise figure, phase noise, adjacent channel rejection, and isolation, just to name a few. You have a keen attention to detail as you conduct high level RF Tests and create associated documentation.  So, if you are the person who enjoys ensuring that a product you touched is ready for our customers then you just might be looking at the right company!     Requirements • 2+years relevant work experience  • Ability to work multiple shifts, including 2nd and 3rd shift • Associate's Degree in Electronics Technology or related technical discipline or equivalent  work experience  • US Government position. US Citizenship required.    • Up to 10% domestic travel   Preferences • Basic electronic test and troubleshooting skills  • Familiarity with electronic test equipment  • Basic computer skills including good skills with Microsoft Office  • Good communication and team skills  • Knowledge of RF test techniques.  • Experience working in an RF engineering environment.  • Experience testing and troubleshooting RF amplifiers, LNAs, and Up/Down Converters.  • Self-directed but good working in a team. • Active security clearance, or willingness to be submitted for a security clearance.   To learn more about this site and other office locations, please click  here ! Additional requirements Minimum education:   AA/AS or equivalent experience Years of experience:  2-4 years Travel:  Up to 10% Citizenship:  US Citizenship Required Clearance:  None

Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our customers around the globe. By providing powerful new ways for people to connect with one another, gain greater access to education, entertainment, medical research, commerce, and much more, our team is empowering millions of customers worldwide.     We’re growing rapidly and looking for passionate, innovative professionals to join our team and connect the world to more. You’ll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in pursuit of new ideas and uncompromising in our quest to become the world’s first truly global Internet Service Provider. Interested in joining our mission? Take a look at career opportunities at Viasat today.   Job Responsibilities With demonstrated capability in Satellite communications, and antennas, Viasat is able to provide state-of-the-art communications systems for both commercial and government customers, and we are looking for highly motivated team members with a spirit to learn and constantly improve.   Viasat is looking for an experienced Engineering Probe Technician to join our growing team.  In this exciting role, you will be able to use your RF and microwave measurement expertise to participate in building the next generation of advanced satellite systems.  As an Engineering Probe Technician with expertise in making high performance integrated circuit measurements, you will be responsible for first-time measurements on new microwave ICs. You will work with engineers and experienced technicians regarding measurement techniques, methods, and plans. You will be a key member of the division involved in providing Viasat and external customers with advanced integrated circuits for space and ground terminals. Sound interesting? Read on!   Requirements • 5+ years of relevant RF/microwave measurement experience   • Experience with Microwave measurement test equipment • Experience in at least one of the following:  Noise figure, S parameters, PNA-X, RF power  • Thorough understanding of VNA calibration techniques (SOLT, TRL, LRRM) • Experience with chip and wire as well as SMT assembly methods • Written Documentation Skills: Ability to consistently and systematically organize large amounts of numerical data • Oral Presentation Skills: Ability to communicate measured results as well as measurement tradeoffs to engineering staff • Ability and willingness to train for laser trimming features on ICs  • Associates Degree in Engineering Technology or equivalent combination of education and experience • U.S. Government Position.  U.S. Citizenship Required  • Up to 10% domestic travel   Preferences • HP-V programming • Proficient using Microsoft Office software (Excel plotting, pivot charts a plus) • Basic knowledge of various transmission line media (microstrip, stripline, wave guide, etc.)   To learn more about this site and other office locations, please click  here ! Additional requirements Minimum education:   AA/AS or equivalent experience Years of experience:  5-8 years Travel:  Up to 10% Citizenship:  US Citizenship Required Clearance:  None  

Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our customers around the globe. By providing powerful new ways for people to connect with one another, gain greater access to education, entertainment, medical research, commerce, and much more, our team is empowering millions of customers worldwide.     We’re growing rapidly and looking for passionate, innovative professionals to join our team and connect the world to more. You’ll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in pursuit of new ideas and uncompromising in our quest to become the world’s first truly global Internet Service Provider. Interested in joining our mission? Take a look at career opportunities at Viasat today.   Job Responsibilities Viasat is looking for a Electrical Power Test Engineer to join our growing team.  In this exciting role, you will have the ability to design special test equipment specifically to test power converters.  Your design will provide commands, loads, receive telemetry and all necessary safety lockouts.  You will need to understand power up/ down sequencing. You will be responsible for verification and validation of all power converter requirements, developing test plans and procedures and overseeing the test process.   Requirements • 10+ years of professional experience in Power Converter Design &/or Power Systems Test  • Experience in designing special test equipment for power converter systems • Experience in test engineering  • Experience with LabVIEW, Python or a related test control software • Proficiency in MS Word, Excel, and Power Point • Strong communication skills – both verbal and written and has the ability to work with others from multiple disciplines. • Excellent teamwork and organizational skills • Bachelor's degree in Electrical Engineering or a related engineering degree • U.S. Government Position.  U.S. Citizenship Required.   • Up to 10% domestic travel   Preferences • MS EE Degree • Active TS security clearance   To learn more about this site and other office locations, please click  here !   #LI-CN Additional requirements Minimum education:   BA/BS Years of experience:  8 plus years Travel:  Up to 10% Citizenship:  US Citizenship Required Clearance:  None  

Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our customers around the globe. By providing powerful new ways for people to connect with one another, gain greater access to education, entertainment, medical research, commerce, and much more, our team is empowering millions of customers worldwide.     We’re growing rapidly and looking for passionate, innovative professionals to join our team and connect the world to more. You’ll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in pursuit of new ideas and uncompromising in our quest to become the world’s first truly global Internet Service Provider. Interested in joining our mission? Take a look at career opportunities at Viasat today.   Job Responsibilities Are you looking for an exciting opportunity working with cutting edge RF technologies? Do you thrive in a fast-paced environment where you can make a difference? If so, come join our Space Technologies, Missions, and Payloads team as a Digital Signal Processing Engineer and be integral to supporting new and existing space programs. We are developing technology and products that are magnitude better than our competition.  The company has been honored for its record of performance by national magazines such as INC, Forbes, and Fortune Small Business.   In this role, you will propose concepts to solve customer problems.  You will architect the system along with our customers by leveraging technology assets across Viasat and our partners.  The products and systems you will be defining are in Radar, SIGINT, and communication applications.   You will develop the algorithms necessary to solve a wide range of communication or radar problems.  You will build system solutions from your algorithms by transitioning them from simulations to instantiations on DSP/FPGA platforms. You will work with interdisciplinary teams including Business Development, Systems, Software, RF circuits, hardware engineers, and others. Sound interesting? Keep reading...     Requirements • 8+ years of signal processing experience • Experience with the architectural definition, design, and integration of communication and/or radar systems • Proven ability to develop, define, and implement signal processing solutions in communication and/or radar systems • Background in random processes, communication theory, and spectral analysis • Experience in interfacing with customers • Strong communication skills – both verbal and written. Must be comfortable developing and presenting briefings. • Ability to perform systems level analysis • Proposal or applications engineering experience • Able to derive module/box requirements from system level requirements • Must be able to obtain a Top Secret clearance with SSBI/SCI  • Bachelor’s degree in Electrical Engineering or related field • US government position. US citizenship required. • Up to 10% domestic travel    Preferences • Master's degree in Electrical Engineering • Active Top Secret clearance with SSBI/SCI (or held a TS SSBI/SCI clearance within the last 2 years) • Satellite design experience Experience writing discrete-time simulations in Matlab, C/C++, or Python • AESA/phased array, Radar, SIGINT, or EW experience • Some detail design or hands on hardware test experience is beneficial    To learn more about this site and other office locations, please click  here !   #LI-CN   Additional requirements Minimum education:   BA/BS Years of experience:  8 plus years Travel:  Up to 10% Citizenship:  US Citizenship Required Clearance:  Must be able to obtain a United States Top Secret/ SCI Clearance

Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our customers around the globe. By providing powerful new ways for people to connect with one another, gain greater access to education, entertainment, medical research, commerce, and much more, our team is empowering millions of customers worldwide.     We’re growing rapidly and looking for passionate, innovative professionals to join our team and connect the world to more. You’ll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in the pursuit of new ideas and uncompromising in our quest to become the world’s first truly global Internet Service Provider. Interested in joining our mission? Take a look at career opportunities at Viasat today.   Job Responsibilities   You will plan and assist in the management of state of the art technology development programs. This includes defining the development program plans in the proposal phase, supporting risk management, status and managing the activities and staff in accordance with the plan, and reporting of key financial data to the senior executive team. You will work directly with a diverse staff including business development, engineering, procurement, manufacturing, and quality assurance to manage the product development.  You will also support business development efforts by generating development plans and estimating development costs for proposals and R&D activities. Works on diverse issues and leads the coordination of activities for the teams.   Requirements: • 8+ years of program management / PMO experience working with budgets and schedules • Significant experience in a technology function • Proficiency in MS Project, MPM, Earned value management (EVM), cost and schedule analysis, MS Word, Excel, and PowerPoint  • The qualified candidate must be a strong communicator and will work effectively with others from m ultiple disciplines to determine the status of development programs  • Excellent teamwork skills  • Excellent organizational skills  • BA/BS or equivalent experience • U.S. Citizenship or Permanent Residency Required  • Up to 10% travel   To learn more about this site and other office locations, please click  here ! Additional requirements Minimum education:   BA/BS or equivalent experience Years of experience:  8 plus years Travel:  Up to 10% Citizenship:  US Citizenship or Permanent Resident Status required Clearance:  None  

Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our customers around the globe. By providing powerful new ways for people to connect with one another, gain greater access to education, entertainment, medical research, commerce, and much more, our team is empowering millions of customers worldwide.  Our Team We employ the latest technologies (Spark, Kafka, Impala, Hadoop) to analyze the Petabytes of data our operational systems produce. We employ developers, data scientists, and engineers to gain insight; solving both business and technical problems. Our innovative solutions are a result of the diversity of our team. Your Opportunity As a team member, you'll build a breadth of knowledge including distributed systems, predictive analytics, and machine learning. You will design, develop, and deploy analytic pipelines to answer questions across multiple business areas and disciplines. Our Ideal Candidate We encourage learning through immersion, collaboration and action. We value adaptability and curiosity. Our ideal candidate is someone focused on solving tough problems using data and loves doing so. As a Data Scientist, you will contribute with: Analysis: Architect, design, and build data analysis pipelines working with large and complex data sets. Monitor churn and revenue trends. Develop customer analysis advanced metrics and visuals, by collecting and integrating data from various sources, including market research data and internal databases. Partner with internal teams to address complex business questions and provide insightful analysis and strategic recommendations through strong storytelling capabilities to both technical and non-technical stakeholders. Provide ongoing tracking and analysis of industry trends, channel trends, segment trends, purchase drivers, satisfaction/gap analysis, and customer/segment demographic and behavioral profiles. Visualizations – Create visualizations to effectively convey the information discovered through analysis. Other analytical techniques – Performance of scenario-based outcomes and predictions i.e. device price elasticity, predicted impact of a credit deposit change, predicted impact of device price change. Algorithms & Inference: Executes parts of the modeling process (requirements, design, delivery and measurement (accuracy rate and ROI) of predicted models, forecasts and other statistical techniques. These outputs can be leveraged in a variety of ways. Data Mining Models – Prediction of customer behavior i.e. voluntary churn, likelihood of payment, response to an outbound campaign, fraudulent behavior. Segmentation Models – customer/geographic segmentation identification i.e. target segments, market segments. Forecasts – Prediction of enterprise metrics i.e. defects, gross ads, customer base, calls to care, device sales and bad debt expense. Design experiments, build dashboards, and evaluate & define metrics to improve business performance. Requirements: Able to develop complex solutions independently. Extensive experience with data analysis tools such as Python and R Excellent understanding of several statistical and machine learning models Ability creating and operationalizing models and other advanced analytics Familiarity with Big Data technologies such as Spark, Impala, Hadoop Proven ability to meet tight timelines, estimate level of effort, multi-task and prioritize workload Bachelors + 5 yrs relevant experience required in Statistics, Math, Finance or another quantitative field Preferences: Experience in the customer retention and loyalty areas MS/PhD in a data related field such as mathematics, economics, statistics, or similar Additional requirements Minimum education:   BA/BS or equivalent experience Years of experience:  4-6 years Travel:  Up to 25% Citizenship:  None Clearance:  None

Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our customers around the globe. By providing powerful new ways for people to connect with one another, gain greater access to education, entertainment, medical research, commerce, and much more, our team is empowering millions of customers worldwide.     We’re growing rapidly and looking for passionate, innovative professionals to join our team and connect the world to more. You’ll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in pursuit of new ideas and uncompromising in our quest to become the world’s first truly global Internet Service Provider. Interested in joining our mission? Take a look at career opportunities at Viasat today.   Job Responsibilities Viasat is looking for a dynamic CONOPS/On-Orbit Operations Lead to join our growing team.  In this exciting role, you will define command and telemetry formats. You will provide design and communication of uplink/ downlink rates and protocols.  You will provide input to software for command and control of spacecraft.  You will interact with all subsystems to provide inputs into the command and telemetry database as well as the associated alarm limits.  You will be the liaison between the design team and those operating the system on-orbit.  You will author on orbit operational handbooks and train the operations team.   Requirements • 10+ years of professional experience in satellite operations • Experience in requirements definition for satellite operations and control • Experience in defining command & telemetry formats and defining alarm limits • Experience in authoring operational handbooks • Proficiency in MS Word, Excel, and Power Point • Strong communication skills – both verbal and written and ability to work with others from multiple engineering disciplines. • Excellent teamwork and organizational skills • Bachelor's degree in Engineering, Computer Science or equivalent combination of experience and education • U.S. Government Position.  U.S. Citizenship Required.   • Up to 10% domestic travel   Preferences • Master's Degree • Active TS security clearance   To learn more about this site and other office locations, please click  here !   #LI-CN Additional requirements Minimum education:   BA/BS or equivalent experience Years of experience:  8 plus years Travel:  Up to 10% Citizenship:  US Citizenship Required Clearance:  None  

What you’ll be doing... Join Verizon as we continue to expand our industry-leading network to improve the ways people, businesses, and things connect. Verizon is positioned to lead the “Fourth Industrial Revolution” (4IR) with the emergence of technologies like our best-in-class 5G network and the Internet of Things (IoT) to impact a wide variety of industries such as healthcare, education, manufacturing, public safety, government, and many others. We are in the midst of historic breakthroughs in connectivity and mobility to blend the physical and the digital through cutting-edge technologies such as virtual reality, augmented reality, artificial intelligence, autonomous vehicles, nanotechnologies, 3D printing, wearables, and advanced robotics. As part of this team, you will play a critical role in our network transformation through building a unified network across all lines of business and maintaining the technology that keeps millions of our customers connected. You will be responsible for the proper operation of a large group of Network Elements. Your role will provide support for interdepartmental objectives, to include preventative and remedial maintenance, network issue resolution, optimization, and integration of network hardware and interconnect facilities. You'll have the opportunity to collaborate with other passionate, highly-skilled team members to create a positive impact on our business. Maintaining performance of the network to deliver a quality customer experience using RF System Optimization techniques for voice and data infrastructure. Ensuring successful support of on-site vendors for capital projects, equipment repairs, and access assistance. Providing remote resolutions for network issues and outages. Analyzing network key performance indicators (KPIs) to make necessary recommendations for corrective actions. Developing and maintaining close partnerships with Field Assurance and System Performance Engineers to analyze, troubleshoot, and resolve network issues. Identifying and analyzing antenna system RF issues and providing recommendations for corrective actions. Analyzing network coverage using various predictive propagation tools to ensure network integrity and quality. What we’re looking for... You’re technical skills are top-notch, and you’re known for digging into the details to solve complex problems and find solutions. You are a strong team player with the ability to take ownership of your work; you’re also thorough, vigilant, and detail-oriented with a strong customer-service orientation. People count on you to solve complex problems and to make sure they don’t happen in the first place. You’ll need to have: Associate’s degree or two or more years of work experience. Three or more years of relevant work experience. Knowledge of the following technologies: CDMA, EVDO, LTE and VoLTE operations. Knowledge of antenna system RF concepts. Even better if you have: Bachelor’s degree. Electronics training in telecommunications, two-way radio, paging, or microwave radio. Training in data communications, digital communications, operating systems and applications, computer support, project management, or power. Voice cells infrastructure experience, such as Lucent, Motorola, Ericsson, LTE, or CDMA data. Telecom experience such as T1, DACS, or OMP. Understanding basic call flow for 4G data and voice. Experience troubleshooting antenna systems from transmitter to antenna. Experience in PIM/VSWR/MIMO/RET including knowledge of fiber and LTE remote radio heads. Training in the following areas: data communications, digital communications, operating systems and applications, telecommunications, computer support, project management, and/or power. When you join Verizon... You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

About the Role This is an excellent opportunity for an experienced claims leader to gain diversity in her/his career across the US & Canada and to manage a national team. You will report to our Regional Claims Manager in San Francisco. If you're ready to go deep working on a rewarding set of challenges and if you've got the skills, experience, drive, and a strong team mentality - Uber on and get in touch! What You'll Do Oversee Uber's US & Canada Claims Team to manage overall strategic direction, leadership, and management of all claims in the region, with a focus on operational excellence, quality claim management, and customer obsession. Manage key organizational reports related to Claims Submissions and Productivity Create strategic direction to develop, implement and leverage data and analytics to measure effectiveness of claim initiatives through RMIS system In partnership with our Claims Operations team, utilize data and analytics to improve business results by targeting opportunities for process improvement What You'll Need 7 or more years of motor vehicle liability and personal accident claims handling experience with a strong preference for candidates with experience in litigated, complex, or large claims 5 years of solid leadership experience with a proven track record in coaching and development especially as a leader of leaders. Bachelor's Degree required Proficient computer skills required to navigate a paperless environment High level of technical claim and legal knowledge Excellent communication skills Easy adaptation to changing situations, requirements or priorities At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Ready to advance your education and have the opportunity to work on large scale engineering projects? Parsons is now accepting applications for an Engineering Co-op Student who have a great attention to detail and ready join a rapidly growing team, enhancing the fabric of our community. Parsons extensive experience in this field, combined with your willingness to work hard will propel your career and opportunities forward. We need our interns to be versatile, enthusiastic to work in highly flexible, team-oriented environments that have exceptional communication, analytical and organizational skills In this role, under direction of a degreed engineer, you will perform a variety of basic to moderately-difficult engineering support assignments requiring a fundamental knowledge of design/drafting standards, practices, and techniques. The co-op student at this level typically takes engineering notes, specifications, rough sketches, etc., and formalizes them into working drawings. Assignments are designed to develop a practical knowledge of equipment, facilities, and systems, and their interrelationships within a particular engineering discipline. Responsibilities: Utilizes a CAD workstation to prepare engineering drawings consisting of basic arrangements, layouts, flow sheets, assemblies, isometrics, etc., from rough sketches and/or from general engineering and design information according to established standards and procedures. Utilizes technical manuals and directives to ensure compliance with codes and company policies. Becomes familiar with various standards and codes such as ANSI, PFI, and ASME. Compiles data and performs dimensional and routine calculations required for the preparation of drawings. Performs other responsibilities associated with this position as may be appropriate. Qualifications: Must be enrolled in an engineering curriculum at an accredited college or university and have completed at least one year of study Relevant course work required Literate in PC software, a working knowledge of CAD, and other computer software used to complete design assignments.

Toronto, Canada | Phoenix, Arizona | Seattle, Washington | Boston, Massachusetts | Washington, District of Columbia | New York, New York | Chicago, Illinois | San Francisco, California   About the Role In this role, you will drive our business learning initiatives across various lines of business for our in-person support employees across the US and Canada. You will bring a strong knowledge and background in learning and development and curriculum development, coupled with strong project and stakeholder management skills. In this role, you will be involved in project management, implementation, and evaluation. What You'll Do Learning Project Management Project manage training requests related to new products and changes to existing products for our in person support teams. Lead US&C Greenlight implementation for training programs. This includes, but is not limited to: Conduct initial project scoping to understand request for training Make recommendations on the training approach, design, implementation, and evaluation Partner with curriculum management team to Identify the target audience, the learning objectives, training materials needed, and assessment to gauge the learner's understanding and the level of mastery of the performance objectives As needed, develop the aligned training material Use learning data to modify training and communicate results to stakeholders Collaborate with appropriate L&D partners to ensure training materials reflect business changes Deliver training consistent with adult learning theory that effectively conveys key information and achieves learning objectives Stakeholder Communication & Partnership Build and maintain strong partnerships with the US&C Learning and Development team, business managers, and members of the project team based on a shared commitment to achieving business results Partner with the Greenlight Program Team regarding projects and changes that have an operational impact on the Greenlight Manage the business updates that require training of Greenlight teams #OneUber Align learning and training experiences with Uber's culture and values Be a passionate advocate for ensuring the highest quality learning and development opportunities for our in person support teams, which in turn enables us to be passionate advocates for our customers What You'll Need Bachelor's Degree in business or relevant learning program At least 2 years of working experience in Learning & Development / Project Management Previous experience analyzing business needs, designing, developing and evaluating training Bonus Points If You bring formal knowledge of instructional design and curriculum management Experience within the customer service industry About the Team This role is a part of our in-person support learning and development team. We create and implement strategic learning programs to help build high performing and customer obsessed teams in the US & Canada. We build an impactful and enduring learning and development culture in which support representatives develop and diversify their skill set in their current role while leveraging their strengths to reach future goals. At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

About the Role Community Operations is pioneering how Uber manages support around the globe. We are looking for a Quality Manager to help deliver a best in class customer support experience to our community. The Quality Manager will be part of the US & Canada Quality Team, and will oversee Quality Operations for out Rides line of business. The Quality Manager will be in charge of overseeing the processes to track the quality of our support across all of our sites, will manage a team of quality assurance reviewers, and will work cross functionally to improve the quality of our support. Time will be spent working cross functionally with the broader quality teams (regional and global), Transport and G&I program teams, and customer service teams to improve quality metrics. This will be a managerial role with a heavy focus on people and operations management. Those interested should be excited to demonstrate those skills and be eager to lead a team of equally driven individuals. What You'll Do Lead, motivate, and develop a high performing quality assurance team within a time-sensitive and demanding environment Identify opportunities for additional training & development by gathering and reporting quality trends and knowledge gaps Perform root-cause analysis to understand what we can do better to improve support quality Guide enforcement and adherence of business policies Create and distribute reports to Leadership on metrics and performance Liaise with the Center Of Excellence internal management teams in order to provide feedback on Agents Performance and help provide coaching to increase their individual performance Act as the source of knowledge to train, educate, and answer questions from project managers, customer service representatives (CSRs) or other stakeholders in the organization What You'll Need Bachelor's degree or equivalent professional experience At least 3 years of management experience in operations or in quality management A demonstrated ability to manage effectively, set team goals, develop people, and manage through challenging situations Experience collaborating with and managing senior stakeholders across a global enterprise Strong communication skills including the ability to listen effectively, confidently and diplomatically express opinions, and to present effectively to varied audiences Proven ability to use data to quantify problems and drive solutions Bonus Points If Working knowledge of R, SQL, Python, or other scripting languages Six Sigma yellow or green belt Has worked in a startup, building out new processes About the Team The quality team is dedicated to providing world-class customer support to customers of all Uber products. Uber relies on the quality team to measure the consistency of our support across all languages, modalities, and issue types. At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together. At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

About the Role Community Operations is pioneering how Uber manages support around the globe. We are looking for a Quality Manager to help deliver a best in class customer support experience to our community. The Quality Manager will be part of the US & Canada Quality Team, and will oversee Quality Operations for Eats line of business. The Quality Manager will be in charge of overseeing the processes to track the quality of our support across all of our sites, will manage a team of quality assurance reviewers, and will work cross functionally to improve the quality of our support. Time will be spent working cross functionally with the broader quality teams (regional and global), Eats and G&I program teams, and customer service teams to improve quality metrics. This will be a managerial role with a heavy focus on people and operations management. Those interested should be excited to demonstrate those skills and be eager to lead a team of equally driven individuals. What You'll Do Lead, motivate, and develop a high performing quality assurance team within a time-sensitive and demanding environment Identify opportunities for additional training & development by gathering and reporting quality trends and knowledge gaps Perform root-cause analysis to understand what we can do better to improve support quality Guide enforcement and adherence of business policies Create and distribute reports to Leadership on metrics and performance Liaise with the Center Of Excellence internal management teams in order to provide feedback on Agents Performance and help provide coaching to increase their individual performance Act as the source of knowledge to train, educate, and answer questions from project managers, customer service representatives (CSRs) or other stakeholders in the organization What You'll Need Bachelor's degree or equivalent professional experience At least 3 years of management experience in operations or in quality management A demonstrated ability to manage effectively, set team goals, develop people, and manage through challenging situations Experience collaborating with and managing senior stakeholders across a global enterprise Strong communication skills including the ability to listen effectively, confidently and diplomatically express opinions, and to present effectively to varied audiences Proven ability to use data to quantify problems and drive solutions Bonus Points If Working knowledge of R, SQL, Python, or other scripting languages Six Sigma yellow or green belt Has worked in a startup, building out new processes About the Team The quality team is dedicated to providing world-class customer support to customers of all Uber products. Uber relies on the quality team to measure the consistency of our support across all languages, modalities, and issue types. At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together. At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

About the Role The Phoenix Center of Excellence ( 201 E. Washington St ) is looking for enthusiastic and driven representatives to be a part of the new Wage Garnishment processing team. This role is responsible for identifying and documenting all incoming Wage Garnishments orders (when Uber withholds payments for driver child support or tax levies) relying heavily on spreadsheets and data entry. on a daily basis. The role will report to a leader within the Wage Garnishments team and work closely with their peers. The current schedule for this position is  9am - 6pm Monday - Friday ,  subject to change based on business need . What You'll Do Track and triage inbound mail Sort inbound documents from scanning team in San Francisco into proper categories Process documents with an extremely high degree of accuracy Input and maintain documents on systems of record (Google Spreadsheets). Monitor multiple queues for new garnishments documents (JIRA/Email/Box) Provide feedback and resources to stakeholders regarding difficult to solve tickets and edge cases Work closely with the Wage Garnishments / Legal team to stay up to date on change and updates and find creative solutions for customer issues and provide feedback for improvement on current process Provide support to a broad range of influential internal and external stakeholders - such as Legal investigations, accounts payable (AP), SPOT team, and partners Adds and removes tags from global users and partner accounts What You'll Need Advanced Google Sheets skills An extremely high attention to detail Demonstrated ability to manage high level stakeholders, including Legal, Accounts Payable, and Operations Demonstrated ability to turn feedback into policy and process changes Proven ability to remotely manage stakeholders across many functions both domestic and globally Excellent writing skills, ability to switch tones between internal technical process and external customer communication Ability to multi-task, prioritize, and handle time effectively Bonus Points If Experience with Oracle Experience with Microsoft Word Mail Merge Experience with SQL About the Team Uber COEs are contact management centers dedicated to providing world-class customer support to riders and drivers. Uber relies on the COEs to provide support for our community's toughest issues types, and incubate support for new products, support modalities, and processes. The COE network pioneers how Uber manages support for our community of rider and driver partner around the globe. At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

About the Role At Uber we strive for excellence in everything we do. For this reason, whenever we launch a new support channel we first pilot it within the Center of Excellence. The Special Projects Operations Team (SPOT) is a workflow incubation team based in Phoenix, Arizona ( 201 E. Washington St ). One that works across the organization and assists Operations in facilitating completion of short-term processes or optimization of long-term initiatives. As a SPOT Program Specialist you will use a standardized process to manage the end to end lifecycle of tasks provided from other parts of the Uber business, including development and optimization of robust task process maps, ensuring the sites are executing properly, and tracking, and later reporting on task health by any site to various levels throughout the business. This role is a junior process ownership role - you are the connection between regional and local operations teams and the global sites that support them, and will make things better every day through optimization efforts. What You'll Do Develop deep subject matter expertise in your team's workflow. (Compliance, Airports, Rider Growth, Driver Growth, etc). Design support logic, implement changes, and prioritize varying tasks supplied by the business of your assigned vertical Develop and maintain content for implementation team to ensure that the processes are done quickly and efficiently Represent Uber business interests/needs to the organization, including escalating resource needs. Leading strong team huddles and operating reviews. Work closely with compliance teams to identify areas of vulnerability and design considerations to proactively manage this risk Own a process or support system to execute daily as well as improve its efficiency Work through process with L&D, Content and Quality stakeholders. What You'll Need 1-2 years work experience in a fast-paced operations environment, including warehouse, financial services, contact center or compliance. 1+ years of project or process management experience or work on a project team Ability to self-serve, investigate, and get the data required to make quick and effective decisions Ability to work effectively with other stakeholders both within the team and outside of it (as needed) to develop strategies to improve compliance process bottom lines. Excited about the opportunity to create and optimize support processes and are willing and able to lead others utilizing those processes Strong communication and writing skills with attention to detail, grammar, brand tone, and voice Bonus Points If Project Management Experience or certifications Bachelor's Degree or equivalent Strong analytical/technical skills SQL / Python / Google Apps scripting Quality assurance background About the Team Community Operations is pioneering how Uber manages rider and driver support around the globe during our most critical incidents and accidents. Our Critical Safety Teams are there for our customers when they need us most. Accidents and incidents can be traumatic and challenging experiences. It takes a true professional to understand the complexity of the situation, work empathetically with the customers, and drive our investigations to timely and appropriate resolution. At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

About the Role The COE Learning & Development Team is looking for a Learning & Development Specialist who is driven and committed to facilitating learning and development initiatives within our various lines of business. This multifaceted role requires a strong knowledge and background in training facilitation and curriculum development. The person in this role will be involved in all aspects of our learning solutions with a focus on facilitator led, e-learning and blended learning. What You'll Do You'll be tasked with facilitating the learning initiatives for a specialized support lines of business Respond to competency gaps caused by lack of knowledge and skills and state desired outcomes of successful goal completion Design learning initiatives by Defining specific measurable actions that will enable learners to fulfill instructional goals Providing feedback to learners on the learners' progress in meeting learning objectives Generate learning resources by integrating content and strategies with supporting media and developing guidance for instructors and learners Implement the learning solution by preparing the learning space and engaging participants Evaluate learning by demonstrating the ability to articulate formative and summative evaluation Facilitates line of business (LOB) on-boarding training, continuous learning, on the job training and incubation activities at the Center of Excellence Shadows departments when necessary to obtain knowledge of processes and where training may be needed Builds and maintains strong partnerships with LOBs and members of the project team based on a shared commitment to achieving business results Updates the weekly training reports and creates a comprehensive hands off for newly on-boarded trainees What You'll Need Two years of work experience with a minimum of 1 year in Learning & Development and or Teaching / Facilitator / Project Management experience Bonus Points if Degree in business or relevant learning program Trainer certification / Master Trainer Certification Project Management certification Instructional Design Customer Service industry experience About the Team The Regional Community Operations Learning Team and Centers of Excellence leadership own and strategically drive our Center of Excellence (COE) learning initiatives. At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Project Manager - Learning & Development Programs Community Operations, Community Operations in Phoenix, Arizona Uber is looking for an Project Manager to support our new hire onboarding program for the Community Operations org. In this role, you will manage the team's onboarding experience that provides new hires with hands-on experience in customer support and prepares them for their role. The program's goal is to foster a foundation of customer support obsessed decision making & strategic thinking in an organized learning environment. You will bring a strong knowledge and background in learning and development, training facilitation, curriculum development, and program management. What You'll Do Onboarding Learning Management Deliver onboarding program for Community Operations new hires including: facilitation, program management, measuring engagement and feedback. Review, refine, and implement a scalable onboarding experiences and solutions With the onboarding experiences above, you will partner with the US&C Learning and Global Learning team to achieve the following: Share solutions to update the current onboarding strategy, training approach, delivery methods, structure, duration, and evaluation to ensure maximum learner retention Internalize the learning objectives and training materials to assess the level of mastery of the material Facilitate and manage the implementation of training Use learning data to modify training and communicate results to stakeholders Deliver training consistent with adult learning theory that effectively conveys key information and achieves learning objectives Stakeholder Collaboration & Partnership Partner with the US&C Learning and Development team and key business stakeholders to align on learning initiatives, localize, and assess ongoing overall program strategy Analyze and communicate training results and updates to future program changes to stakeholders #OneUber Ensure onboarding and development experiences are aligned with Uber's culture and values Be a passionate advocate for ensuring the highest quality learning and development opportunities for our in-person support teams, which in turn enables us to be passionate advocates for our customers Required Ability to travel 25% of the time At least 2 years of working experience in Learning & Development / Project Management / Facilitation Locatio** n** This role can be based in Phoenix, AZ or Chicago, IL Bonus Points If Bachelor's Degree in business or relevant learning program You bring formal knowledge of instructional design and curriculum management You have a strong interest to facilitate What You'll Need 2 Minimum Years of Experience with Learning & Development, Project Management, Facilitation At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.