SAIC, Inc
OKINAWA, Okinawa-Ken
Description SAIC has exciting career opportunities to provide support to the Navy’s Next Generation Enterprise Network Service Management, Integration and Transport (NGEN SMIT) as part of a larger team. This program is responsible for maintenance and modernization of one of the largest combined networks in the world comprised mainly of the Navy and Marine Corps.
SAIC is tasked to provide Tier 0 and Tier 1 end-user support services to more than 600K users and 400K+ hardware devices at over 1,600 sites in the U.S. and around the world. The Service Desk is the single entry and delivery point for the provisioning of end user support and manages and coordinates the handling of incidents, problems, non-Service Catalog Requests, and Service Catalog Requests with end-users and IT groups for both unclassified and classified networks. Overall, the NGEN SMIT program provides services that implement an enterprise-wide capability for effective and integrated operations,...